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ShopClues.com Complaints & Reviews

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Last updated Dec 13, 2023
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ShopClues.com Phone Numbers

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+91 12 4441 4888
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ShopClues.com Website

ShopClues.com Head Office Address

Building No. 112, Sector – 44
Gurgaon
Gurgaon District
Haryana
India
122 001

ShopClues.com reviews & complaints page 198

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N
Nv30593
from Pune, Maharashtra
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Refund not given .......as stone provided instead of mobile phone

Address:Gurgaon, Haryana, 411015
Website:WWW.ShopClues.com

I have ordered Micromax Canvas Juice 2 AQ5001 Silver 8GB Rom, 2GB RAM and order number is 77268349 Today dated 11 Dec’15 I have received the courier at 3PM time and Rushikesh Mob number [protected] from courier person of Express-bees. Because of hurry he gave me the courier & left right away, I have checked & found ‘piece of ROCK & headphone’ in box instead of ‘Mobile & other accessories’. immediately I had called to the courier...
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Luana
from Dehra Dun, Uttarakhand
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Not sent shoe according to description of shoe number.

Address:281121
Website:Google

Hello Sir/Mam, This is to your kind information that I purchased a salt black nubuck loafer size IND 4 merchant Ref: ARJF0005 on 29/12/2015. & prefer no.#80107309. After mentioning my shoe number 4IND, they sent me shoe number 6, though, on their slip paper they mentioned 4IND. After calling on customer care services, nobody received my calls. After sending SMS, they sent me SMS not to be returned. Sir/Mam, it is not correct that you are...
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Address:Hyderabad, Andhra Pradesh, 500070
Website:www.shopclues.com

Dear Shopclues, Very unhappy shopping on Shopclues..I have ordered 3 White 3 Watt LED Bulb of 3 sets i.e. 9 bulbs, bearing Order Number (24 Dec 2015, 07:33 PM) 79532019 on 31st December 2015, I have received the product by ecom express courier...Shocked ... when i open the Parcel, It is very shocking that I have received only 3 bulbs, i.e. 1 set instead of 9 Bulbs i, e. 3 sets.. I ask shopclues, How can you send less quantity...
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B
Bhavy_s
from Ahmedabad, Gujarat
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Loss of shopclue bugs

Address:380007

Dear Sir/Madam, I had total more than Rs. 302 shopclues bugs in my shopclues account than why it is showing only Rs. 100 Bugs. & on 20th Nov 152 bugs have been deducted twice from my account even it has no expiry date. today i just though of shopping in shopclues and facing this worst problem. Than whats the use of shopclues bugs if i cant use when i need ? if this is in your policy than kindly refund me the same in my bank. Please...
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C
chakusa
from Raipur, Chhattisgarh
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Products are returned but money not returned

Address:560001
Website:www.shopclues.com

I have ordered 2 items where 1st was roti maker & 2nd was wooden skimmer. while ordering the products, there was some issue of transaction failure and therefore multiple orders had placed. (3 times) I contacted to shopclues customer care and ask for solution - He guided me to not accept the product then product will be returned by same courier. I did same as he guided. I took one of them product package and rest 2 package was returned...
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Address:422401

Dear Sir/mam, Good Evening...!!! This is to inform you that I have received the parcel through bluedart courier against AWB [protected] I.e. Chhavi womans casual pink handbag on dtd. 01/01/2016 but it was in torn condition so I refused to accept the bag, I have clicked some photographs of that package which are attached, may be the parcel was hit by bluedart persons vehicle. So requesting you to please look into the matter and do...
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A
am26an02
from Mumbai, Maharashtra
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Lack of detail in product

Address:Raipur, Chhattisgarh, 492001
Website:www.shopclues.com

I Ordered htc desire 510 from shopclues.com but its not supporting the sim i sent many emails to company but they didnot take any action on my concern.they even didnot the cellphone....
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Address:Gurgaon, Haryana, 122 001
Website:www.shopclues.com

Hi all, Today i received a call from your team member asking me that he can refund only 80 % of total amount. Which i am not ready for that doing such a cheap fraud with client & i was not satisfied with your product which has been returned. I am also from corporate company where more than 1800 employees working and they use shop clues. I will circulate below issue with our all team members, how you people become cheap & trying to deduct...
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V
vijju kanani
from Mumbai, Maharashtra
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Fake web site

Address:400068
Website:shopclues.com

I have purchased dinner set from shopclues.com on[protected] estimated delivery was 14 when i used to contact with service center or email through they say you will receive product soon but after so many complaints my problem not solved. And suddenly i got message your product has deliver so i complain on consumer Court but again same thing happens with me. they call and say product is unavailable now. What should i do now it has been more...
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S
Shikhar193
from Bindki, Uttar Pradesh
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Wrong product delivered and then return rejected

Address:122001
Website:www.shopclues.com

In the name of giving products at rs.1, they trapped me into the offer and i purchased a digital clock...and then charged me Rs.49 as shipping charges...but even after that the delivered me a piece of cloth instead of the clock and when i lodged a complaint the rejected my return request saying "Based on your concern, we have investigated the matter with our courier partner as well as with our merchant and found that complete product has...
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2
2jeyakumar
from Kuzhithurai, Tamil Nadu
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Wrong Product Delivered for 2 Orders

Address:629802
Website:I want my order product new with correct codition

My 2 Order ID's Below :- [protected] [protected] [protected] this odrer ID Product is Prasid English Learner Kids Laptop Notebook Gift Toy Intellective Computer Yellow. But we received the product is Prasid English Learner Kids Laptop 20 Activities Yellow. So I want the product of Prasid English Learner Kids Laptop Notebook Gift Toy Intellective Computer Yellow. As soon as possible i am waiting for the new product. And shopclues...
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V
vinay_1234
from new delhi, Delhi
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Different product

Address:New Delhi, Delhi, 110019

श्रीमान मैंने शॉप क्लुएस से जुम्पिंग मंकी आर्डर किया था जिसका आर्डर नो. 79145017 तारीख २२/१२/२०१५ रूपए ११०/- का जो पिक्चर इन्होने जुम्पिंग मंकी की दिखाई थी वो प्रोडक्ट नहीं भेजा...
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S
samachilles
from Chennai, Tamil Nadu
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Wrong quantity of product delivered and now denying for refund

Address:122001
Website:www.shopclues.com

Hi Sir, I have ordered 5 bed sheets on Shopclues.com and yesterday I received the courier cash on delivery with order no. 79170962. I have paid the full amount of Rs.1, 182/- which was for 5 products. But when I opened the courier, there was only 3 bedsheets in it and these three were also not the same that I have ordered. So, I requested for my refund of amount but the shopclues.com is denying by saying that "We apologize for the...
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S
sonysuman
from Charkhi Dadri, Haryana
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To pick up the product of replace request

Address:Samastipur, Bihar, 848101
Website:shopclues.com

I have purchase redmi note from shopclues.com and i found that the phone is not changing when i plughed it in the charger i want to replace but anybody is not coming to pick up the phone . please take action on this matter order id 78349321 ph no. [protected]...
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S
sonysuman
from Charkhi Dadri, Haryana
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Refund of redmi note 4g

Address:Samastipur, Bihar, 848101
Website:shopclues.com

order id[protected] sir my money is not refund till now . i am losing my patience now, i am thinking that my money will not refund . please sir do anything on this matter . please refund my money as soon as possible om prakash ph no. [protected]...
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Address:New Delhi, Delhi, 110053
Website:www.shopclues.com

I have Ordered "Leather Gloves" 22 Dec 2015 at shopclues but merchant cheated me and sent me cotton gloves.. I complained to customer Care.. but they are confusing me in rules and regulation.. I want simply the product which I have ordered and paid for... Is it too much complicated?? .. to solve a customer's problem who is cheated in your web site..?? I am attaching the -- 1). Image of product I have ordered and received product...
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A
Aamir Bisalpurwala
from Bengaluru, Karnataka
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Refund Not Given

Address:Ahmedabad, Gujarat, 380001
Website:www.shopclues.com

22thgiving me defective piece at the same time i will return the parcel to courier boy on 29-Oct-2015 after that i will provide all the necessary details like • Bank Account number • Account Holder Name • Bank IFSC Code • Contact Number after so many foll up and conversation with shopclues call center i am getting only excuse like we are regrade for inconvenience we will process your request and you will receive your money...
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A
Anilkumar Kushwaha
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For order not confirm after payment

Address:Ahmedabad, Gujarat, 380026
Website:www.shopcluse.com

Sir i had done the order in 24th desember, 2015 on shopcluse my order n.m is 79539562 and 79539558 my A/c [protected] and refrence n.m is ESBI[protected] I have bank statment which show that payment had been done to shopcluse of Rs 139 and shopcluse executive saying me that we had not recive any payment . They saying that billdesk is mediater between customer and shopcluse So i request you to see in this matter and solve the problem...
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C
chintan rathod
from Mumbai, Maharashtra
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Order - 78234732 Product - Minions Merry Christmas Ceramic Mug

Address:Mumbai City, Maharashtra, 400013
Website:www.shopclues.com

I had placed an order for Minions Merry Christmas Ceramic Mug Qty was 2 but i had received only 1 mug instead of 2 though on the box it was mentioned that the qty was 2. when i actually opened it the qty was only 1. I called up on the number - [protected] which was provided on the box & the person who answered the call agreed that the box had only 1 qty in it & the 2nd would be delivered by Monday i.e 28th December. But i am yet to...
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A
Amol Jaiswal
from Vadnagar, Gujarat
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Product returned but didn't got my money

Address:Durg, Chhattisgarh, 491001
Website:ShopClues.com

Ordered a bike cover... Cover was stupidly crafted... Teared from many places so... So I tried to return it... I ordered it before 1 month... Still after returning I didn't got my Complete money... I tried callin them many times they... Said yes we have forward the request dont worry you will get you money soon... I did it more than. 9 times still they didn't returned my money back... Don't know what should I do now... They use to sell fake...
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