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ShopClues.com Complaints & Reviews

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Updated: Nov 28, 2025
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ShopClues.com reviews & complaints page 200

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R
Rahul Sarkar1996
from Delhi, Delhi
Dec 24, 2015
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Address: New Delhi, Delhi, 110021
Website: Www.shopclues.com

Sir, The product i recieved today was a damaged product and they are saying im not eligible for a refund my order no. Is 78933777 pls help !!
+2 photos
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    seemasony
    from Hyderabad, Telangana
    Dec 24, 2015
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    Website: shopclues.com

    Sir, i have received an order just before... it was not an order i have orderd... its different... so plz... cancel my order my order number is 78169721 & 78169095. actually i searched a link to cancel my order but not available in shopclues website...
    ShopClues.com customer support has been notified about the posted complaint.
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      Narendra Sonar
      Dec 24, 2015
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      Address: Gurgaon, Haryana, 122016
      Website: www.shopclues.com

      I had purchased samsung Tv 40h5100 from shopclues with order no 27940249 and the product was returned for replacement on 16november due to manufacturing defects. Shopclues since 16november giving excuses that they waiting for merchant feedback to process further. They have product in stock but still they say wait for further 2days plz help me
      ShopClues.com customer support has been notified about the posted complaint.
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        V
        vijju kanani
        from Mumbai, Maharashtra
        Dec 24, 2015
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        Address: 400068
        Website: www.shopclues.com

        I have ordered product from shopclus.com and the website showing me delivered.but still i didn't receive my product and one of the agent call me and said we dont have product in stock so thats the reason it was showing delivered. My number is [protected] Please dont purchase product from shopclus.com i request . My product order number is[protected] And the costumer care saying me we have the proof, but still i didn't receive the proof also.with all the screen shot i will post in all the sites and the voice recording of the shopclues agent.
        ShopClues.com customer support has been notified about the posted complaint.
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          subham8436
          from Hyderabad, Telangana
          Dec 24, 2015
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          Website: www.shopclues.com

          Respected sir i have been frustrating by shopclues company from 2 months due to delay refund . order no[protected]. i tried every where but and been failure since 2 months also lost extra balance from my mob so i request u this is the only hope for me to get the right justice make them give my refund soon. subhanarayan swain [protected]
          ShopClues.com customer support has been notified about the posted complaint.
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            N
            Naush39
            from Hyderabad, Telangana
            Dec 24, 2015
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            Address: 122003
            Website: Plot 112, Sector 44, Opp. HUDA City Center & Near Fortis Hospital Gurgaon-122003.

            Order NO[protected], Shop Clues REFUND ID-8176834, Order Date-10/12/15 Before order i called and ask if i can get the delivery at my location and they said yes, there was no COD option so i paid online debit card. after two days i got email that due to service unavailability i my order is been cancelled and i will get refund. i pain in Two minuets and they will refund me in next 15 Days. i got email refund initiated and it will show in my account next 7to9 working days. but between that days i called several time to know how long time it will take to show in my account, they only say please wait till 22nd December after that i called on 24 Today to know why i never got money yet. so the supervisor says we had proceed for refund on 13th and you would had to get the money. but now if it is not showing in to my account i have to be send them my Bank Statement to show them i am not lying and i never got money in reality. now the banks are close for 4 days and they are telling me to send the statement which not possible till 28 December. and also when i ask why i never got my money till yet and how much more time it will take more they have no answer they are only telling please wait but they are not giving any particulate date when i can get my money back. also the supervisor said we did our procedure now it may the problem from your bank, but while i ask my bank there are not pending balance from anywhere i am doing transaction so easily with my bank so why only the problem with there transaction, it is so simple they are just plying around because they are not gonna refund. they have no answer for anything even they are blaming my bank. i have to ask is there any LAW in our India who can stop these cheaters. i need my money back even i lost so much mobile balance while calling them as they dont have any Toll FREE number and also they are not transferring my call to the supervisor they are putting me on hold at least 15 to 25 minuets.
            ShopClues.com customer support has been notified about the posted complaint.
            Please Please Review my Complain i waited so long and now they are telling me that is not there problem, the problem with my bank which is not possible. all the transaction are smooth so why there transaction is in trouble the bank says there is not pending amount from any where. it is simple they are lying they are trying to steal my money because they know no rule in India going to be work every one who can take action are corrupt so they are safe.
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              P
              piyush4every1
              from Mumbai, Maharashtra
              Dec 23, 2015
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              Address: Gurgaon, Haryana, 122001
              Website: shopclues.com

              Hi, I order Lifebuoy Natural Hand Wash 215Ml - INR 169 from shopclues on 20/12/15. The MRP on product i received is 69. The are cheating people. They state more price and give discount on that which is a clear case of fraud. My order number for shopclues is 78786350
              ShopClues.com customer support has been notified about the posted complaint.
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                A
                aloky64
                Dec 23, 2015
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                It have a holes in right side of shoes and the shol is not fixed properly its just not properly fit by the boby of the shoes
                +1 photos
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                  S
                  santoshpvs
                  from Bengaluru, Karnataka
                  Dec 23, 2015
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                  Address: 520012

                  I given a complaint about shopclues to refund my money on complaint board.com(http://www.complaintboard.in/complaints-reviews/shopclues-l286205.hmtl... sometime of giving complaint I got a call from a mobile number [protected] he told that he was calling from shop clues he ask me my card details and otp I told the card details and otp then I was check my balance when the person was on call only then rs.1000 was deduced from my account I asked the u have to refund my rs.1000 now only he told me that he will refund then he cut the call.again when I was trying the number it was switchedoff
                  Fraud call and messages from Shopclues

                  Hi
                  I am RuchitaShah .
                  I got a call and message from shopclues Luckydraw today that I won mahindra car 14, 50, 000 for that I have to pay registration charge 7400.He send me his proof details so that customer trusts that guy pan card, aadhar details, passport, company id .But guys the fraud was in I'd there when I scañned it showed some diff site .I thought when that guy is giving all details it's genuine I just gave driving license pic.He called me to send him selfie for proof.He called me and said i[censored] don't pay in 5 min I will cancel ur gift .That stroke me.So I called in other no from shopclues which I found in facebook.I called him and asked he said it's 6500 amount and I am Hr of ShopClues.I asked him for his proof he didn't reply.+[protected] Amit pratap singh, +[protected]hr ).Just beware of them.I am worried of my driving license, my details.Sir/madam i[censored]r company leaks details of customer than soon people will loose trust.Hope u will take action against it

                  FRAUD-SHOPCLUES

                  Fraud call - Comment #3852188 - Image #0
                  Fraud call - Comment #3852188 - Image #1
                  Fraud call - Comment #3852188 - Image #2
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                    V
                    vijju kanani
                    from Mumbai, Maharashtra
                    Dec 23, 2015
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                    Address: 400068
                    Website: shoplues.com

                    I have ordered product from shopclues.com and the website showing me delivered product but still i didn't receive my product My number is [protected] Please dont purchase product from shopclues.com i request . My product order number is[protected] And the costumer care saying me we have the proof but still i didn't receive the proof also.
                    ShopClues.com customer support has been notified about the posted complaint.
                    I want my product or my double amount back other wise i will put this on social networking sites
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                      niksa pujari
                      from Udaipur, Rajasthan
                      Dec 23, 2015
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                      Address: +91
                      Website: shopclues.com

                      Sir, i ordered 'SALT BROWN SHOES" from shopclues.com on MRP 369 with online payment( including shipping charge Rs.20) vide order no.73186834 on date 24.10.2015. and i was submited a complain against company in indian consumer complain forum. and i trying to contact from company last 2 month. today i received a phone call from shopclues company, regarding a submited complain but i am not SATISFY from company answer. Company are Told me ! 1. we have can't give you compensation. 2. we have can't give you 'SALT BROWN SHOES" in MRP 369( including shipping charge Rs.20). Now if you want purchases a 'SALT BROWN SHOES" you can purchases a product as a new customer in our deal Rate. why? all is company fault. please give me justice
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                        R
                        rinki.saini14
                        from Hubli, Karnataka
                        Dec 23, 2015
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                        Resolved

                        Address: Rohtak, Haryana, 124001
                        Website: shopclues.com

                        Dear Sir, I had ordered a soup set in shopclues. but they delivered a bad quality and not shown as the image. I have made a request to return the soup set for providing me better quality. but they deny to return the product. My return request details are as follows: Return id - 2445411, Order id[protected] . pls sir help me to get back my money.
                        Dec 30, 2015
                        Complaint marked as Resolved 
                        [email protected] Sir. I have received mail from this id. They said product was bought under sunday flea market. but order was placed on 17, dec. 2015 not in sunday.bad quality product provided, differ as shown in your site, i will send you image the product received. plz compare the images.
                        ShopClues.com customer support has been notified about the posted complaint.
                        Dear Sir, I have received Soup Set in Yellow Colour. Pls compare and help me.

                        Not satisfied with the quality - Comment #2282101 - Image #0
                        Not satisfied with the quality - Comment #2282101 - Image #1
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                          T
                          tejasdesai3882
                          from Delhi, Delhi
                          Dec 23, 2015
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                          Address: Aurangabad, Maharashtra, 431201
                          Website: www.shopclues.com

                          I was ordered iphone 5s for rs.25500/- & they given me old samsung. Three months went, now i recovered money after too much complaints, threats to care, too much waste of money on call.

                          To all who is looking shopclues...

                          Do not buy any single rupees product... Because you may definitely receive duplicate, wrong, not as described products.
                          Shopclues is cheater...
                          ShopClues.com customer support has been notified about the posted complaint.
                          It is true...
                          Because most of the customers are look product with cheap rate & shopclues gives same product with very less rate. It is because of duplicate products. So you think...If we are receiving product of rs.2999/- instead of rs.29990/-how it is possible ...? ekdum 0 sale is fraud advertising on television..Holesale ka rate is also fraud advertise. So please do not buy any product from shopclues..You may consider flipkart
                          It is true...
                          Because most of the customers are look product with cheap rate & shopclues gives same product with very less rate. It is because of duplicate products. So you think...If we are receiving product of rs.2999/- instead of rs.29990/-how it is possible ...? ekdum 0 sale is fraud advertising on television..Holesale ka rate is also fraud advertise. So please do not buy any product from shopclues..You may consider flipkart
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                            U
                            Upen Bambhaniya
                            from Delhi, Delhi
                            Dec 23, 2015
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                            Address: Vadodara, Gujarat, 391240

                            Me shopcklues me shopin kay bar ki he lekin muje dilivari har bar 15 se 30 din tak let pahochti he Aapki sarvice bekar or bhangar he
                            ShopClues.com customer support has been notified about the posted complaint.
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                              Sova Das
                              from Kolkata, West Bengal
                              Dec 22, 2015
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                              Address: Kolkata, West Bengal, 700006
                              Website: www.shopclues.com

                              I have ordered a backpack (Laptop Bag - Backpack - Black Red Color Unisex Bags (QTY:1)) from Shopclues.com on 15 Dec 2015, 07:14 PM (Order No.[protected], which had specifications of 1) 4 Pockets, 2) 18 inch size, but the delivered item (Delivered on last Sunday) had 1) only 2 pockets, 2) 16 inch size. When I asked for a return, they rejected the return, and they have no chat facility to talk further about the matter. Please help...
                              +1 photos
                              i not got english willow bat but duplicate
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                                P
                                pramo16
                                Dec 22, 2015
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                                Address: Vadodara, Gujarat, 390016

                                I buyed one wireless cctv camera worth Rs. 1799 on shopclues on 15 Dec. Order no[protected].The same was delivered on 22nd Dec. through Innovex courier, delivery Boy named Nehal Soni. When I received the courier it weighed almost nil, on it, it was written as 0.5 kg. So I opened the box n found as empty box, there was no product in it.
                                +1 photos
                                ShopClues.com customer support has been notified about the posted complaint.
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                                  priyabart
                                  from Chennai, Tamil Nadu
                                  Dec 22, 2015
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                                  Address: 122001
                                  Website: www.shopclues.com

                                  I had bought a product from shopclues that is screen protector of mobile on 16dec 2015 and my delivery date is 23 dec 2015. but on 22 dec 2015 a message came from shopclues that my order is cancelled due to product is untracable. when I talked to customer care they misguided me that this cancellation policy is mentioned on site but that is not mentioned on site I checked it. My complain is regarding this they sell the product in low price and when we pay for the product they use our money for their personal use for some days and after that they return our money. My point is that when I ordered the product & it is got cancelled by the Shopclues due to lost of product they inform us & and they take our permission for cancellation or either they can took more time to deliver the same product. They are returning money because whatever we bought on site the cost of that product is for time period after that the product rate is increased. And then they deliver the same product in high price which is also a case of "FRAUD". So I beg you that please take some serious action against these site & If any support is needed than I will fully support you.
                                  ShopClues.com customer support has been notified about the posted complaint.
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                                    dinesh2479
                                    from Surat, Gujarat
                                    Dec 22, 2015
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                                    Address: 500011
                                    Website: WWW.SHOPCLUES.COM

                                    ORDER NO 78338515 DT 17.12.2015 We had placed order for lava iris x1 mobile battery with shopclues.com battery (3.8v, 2100 mAH, we hav nt recd the batery as ordered reqd battery is 3.8 v, 2100 mah and we have recd 3.7 v, 1800 mAH . even the seller (MONIK COLLECTIONS) phone is not responding
                                    ShopClues.com customer support has been notified about the posted complaint.
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                                      harsh0303
                                      from Pune, Maharashtra
                                      Dec 22, 2015
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                                      Address: 122101
                                      Website: ShopClues.com

                                      14 dec, i get defective mobile, body second hand, screen damaged, color change, every posses done by me what ever images and documents wants to shop clues company. but till date no any responds no any mail, no any refund from company shop clues no is [protected] now i want to refund my money 3228
                                      +10 photos
                                      ShopClues.com customer support has been notified about the posted complaint.
                                      on 14 dec i pick up a product form express bee courier services, that time i under stand i got a wrong product mobile color is black, i demand white color, mobile body was second hand, when start for check mobile screen also damaged, i am taking follow up form last dec 14, and every documents i upload the requirement documents to shop clues costumer care web side, and per day i called to costumer care, but "wait for 48 hours" this answer i listen every time, today also i called to customer care mr. vipin, he demanding a new documents about same.
                                      pls pls help me and refund my 3228 rs cash back, already i provided my a/c details

                                      Screen in is damaged and body is also second hand and color is also different - Comment #2276990 - Image #0
                                      Screen in is damaged and body is also second hand and color is also different - Comment #2276990 - Image #1
                                      Screen in is damaged and body is also second hand and color is also different - Comment #2276990 - Image #2
                                      Screen in is damaged and body is also second hand and color is also different - Comment #2276990 - Image #3
                                      Screen in is damaged and body is also second hand and color is also different - Comment #2276990 - Image #4
                                      Screen in is damaged and body is also second hand and color is also different - Comment #2276990 - Image #5
                                      Screen in is damaged and body is also second hand and color is also different - Comment #2276990 - Image #6
                                      Screen in is damaged and body is also second hand and color is also different - Comment #2276990 - Image #7
                                      Screen in is damaged and body is also second hand and color is also different - Comment #2276990 - Image #8
                                      Screen in is damaged and body is also second hand and color is also different - Comment #2276990 - Image #9
                                      on 14 dec i pick up a product form express bee courier services, that time i under stand i got a wrong product mobile color is black, i demand white color, mobile body was second hand, when start for check mobile screen also damaged, i am taking follow up form last dec 14, and every documents i upload the requirement documents to shop clues costumer care web side, and per day i called to costumer care, but "wait for 48 hours" this answer i listen every time, today also i called to customer care mr. vipin, he demanding a new documents about same.
                                      pls pls help me and refund my 3228 rs cash back, already i provided my a/c details
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                                        sunilghagre
                                        from Mumbai, Maharashtra
                                        Dec 21, 2015
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                                        Address: Mumbai City, Maharashtra, 400030
                                        Website: WWW.SHOPCLUES.COM

                                        This was my order number 75249629 product name was dell headphone amount was rs 1181 i had ordered this product in diwali ghar lao contest and 15 days has been passed still shopclues has not refunded my diwali ghar lao contest...I had mailed them many time an d call also... But no response from shopclues... Plz refund my balance of rs 709 in cluebucks form i m waiting to the reply of shopclues
                                        ShopClues.com customer support has been notified about the posted complaint.
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