ShopClues.com Complaints & Reviews

I have purchased one saree from shop clues.com, I want to return back the saree due to poor quality. as the amount paid was too high and the quality of saree is bad. it is totally different than the shown on shop clues site. AWB No[protected]. Order # 78522469. Please do the needful to refund the amount at the earliest.

Sir, i buyed a power bank from this site and it was delivered on 6th dec 2015 and from that day i kept making a request for return of it as it was not in a working condition.Almost three times i have made a return request and they are saying that it will be returned but they are not taking it back.

Completely unsatisfying from this company. It will never return the product if the customer will not be satisfied.. Nd always gives tha excues that your product is in offer so it will not be returned by our company as per our company policies and terms and conditions.. Soo never shop through Shopclues.com

Today I have bought a POLO CLUB RIST WATCH...But while I opened the box then I saw that there is a crack in the glass of the rist watch

I have ordered puri maker order no.[protected]n 17/12/2015 in shop clues through credit card, then on 29/12/2015 i received a courier through professional couriers . after receiving the parcel i was shock to see that the box was empty no puri maker filled with therm o foam & immediately i spoke to shop clues customer care on 29/12/15 and informed the issue of empty box though customer care & mail and he told me to wait for 48 hrs to cross checkup and raised a complaint id 5644869, from then i am keeping following up regularly. they daily extends for 48 hrs & they doesn't tell me when the problem would be solved and found no action taken till today . I found feel that empty box couriered knowingly because the bill for the product which kept inside clearly says the weight of the box mentioned is 0.5 kg.( how can a puri maker be 0.5 kg) which the image is attached below for your reference. Also i am attaching you the images of the empty box Kindly resolve the issue and take necessary action . mistakes may happen but i really felt bad for bad customer service till today i doesn't received a call from customer for issue happened and very negligent in taking action to resole the issue.

I ordered a memory foam neck pillow from shopclues as I have cervical problem, the product arrived was wrong, even after filing 3 return requests they have been continuously declining the return request. Such a poor service not even ready to exchange the product.

Cannot use a recently bought MULTIUTILITY MULTI CHOPPER VEGETABLE CUTTER as the disk provided for guidance cannot be played on laptop /Personal Computers or DVDs .Order ID[protected] Please provide some guidance on how to operate the machine or the disk. Thank You.

I made a purchase of Acer laptop from ShopClues.com . I received the package on 4th Jan 2016 and on 5th Jan itself, I raised the replacement request with ShopClues.com as the laptop was faulty. The battery of the laptop doesn't charge or work. I called up ShopClues customer care 3 times and placed my feedback online but no response from ShopClues. Later, I get a message from them that the return has been declined and now I need to contact Acer support myself. I received the mail from ShopClues that I am 100% secure under Buyer Protection Rights. What a perfect example of Buyer protection and the complaint was raised in a day and the window period of return is 10 days as per their site. Please have this issue reported with ShopClues as this is a clear case of fraud and cheating on ShopClues end. Laptop details: Order number with ShopClues: 80186307 Acer aspire E3-111 Serial number: UNMNUSI001E2941944

Dear Sir/Madam, I have purchased Samsung Full HD Led Tv 40H5270 on 25th Jun'15, and the product has seller warranty, suddenly in the month Oct'15 i noticed some display issues on the TV Screen, and informed to ShopClues.com, this product was taken from me and returned to the merchant on 8th Dec'15. Since 8th Dec'15 i am following with ShopClues and they are just giving useless excuses. i want to file a complaint against ShopClues CEO: Sanjay Sethi, to get my money back for this product and compensation amount i.e. 5, 00, 000, for inconvenience cause to me. Following are product order details. Order id: 58203551 Return id: 2397532 Return date: 08/12/2015 02:54 PM Returns status: Customer Resolution Pending Product: Samsung Full HD Led Tv 40H5270 Customer service:[protected] Regards, Sachin Rathod

I ordered and paid for High Quality Stainless Scissors (set of 3) from shopclues.com on 25 Dec. 2015. The website kept showing that the product is in transit. On 8 Jan. 2016 I got message that product has been delivered but I did not get it. Order no. 79608605. Shopclues is just a fake website selling low quality products and fooling customers.

I have order men jeans by shopcluse.com, qty 01 order no 78378583, I have received a damage product and i have submitted images. I have received this product on dated 24/12/2015, since date, i was calling regularly on toll free no. which is provided by shopcluse.com ([protected]), But no any response from other side. Kindly help me and realize my money or exchange my above mention product. Name: Randhir Kumar Add: Hari Om Nagar, Road. No. 05, Block 24, Adityapur, Pin-831013 Mob. No. [protected] My Order No. 78378583

I placed an order with shopclues on 30th December 2015 and selected the mode of payment as cash care, the amount of 4188 got deducted and all procedures of emi was done by cash care team appropriately, but Shopclues is not confirming the order neither they are ready to give me the exact status of the order. and their customer service is soo poor that they are not even able to handle the concern properly. I called to their customer service department pathetic service. They just put me on hold for like 22 minutes then disconnected the call. There customer service pathetic to the core for a single revert they require 48 hours. Today its 8th of January till now there is no update of my order my money got deducted i have bank details for the same. i will sue these buggers. if they will not provide me the solution within 24 hours.

I have order winter jacket men full sleeve qty 01 order no 78089989 and received after jacket runner not working am raised the complaint ur side person came and collect he given pickup receipt no 66178749 but product collect 1 month ago still also not received my refund amt please check it revert asap

Manufacturing defect already return to the company pickup receipt no 66178749 order no 78089989 still also not received refund amount please check it and revert asp

I have purchase Sony MDR-XB50AP Experience Extra Bass from the Shop clues, while the item delivered to me is the Sony MDR-XB30EX. This is the first time I purchase an item from the shop clues and it is a very bad experience for me. I have purchased the item Sony MDR-XB50AP Experience Extra Bass With Mic in Vivid colors on 11th Dec, 2015 and got delivered the product Sony MDR-XB30EX white color on 28th Dec, 2015. I had waited for the product for more than two weeks. This is pure cheating. I made the return complaints immediately after receiving the item on 28th Dec, 2015. Then I had send the images of the product also. On 8th January, 2016 simply they send one messages that the return is denied. Return ID: 2464602 Order Number:78274252 Order date:16 Dec 2015, 04:49 PM Return Request Date:28 Dec 2015, 02:26 PM

This is regarding the Order Number 78824899 which was placed on 20th Dec. I received the order on 28th Dec. The order which i received was incomplete. I received half of the items of the product and without which the product was completely useless. i request for return on same day itself (28th Dec 2015). Since then i am continuously calling the shopclues.com to pickup the product and now it has been more than 2 weeks, they are just giving me 48 hours timeline and cancels the pickup without any proper reason. They falsely says that pickup was attempted and was cancelled by Buyer which is not the case as i didn't received any call from Shopclues/Courier Department since the date i requested for return. I am not seeing any way out from this. Please help me to refund the money (698) spent on this product.

Sir, I got the order I requested ( trendz apperal red Georgette Pakistani, order no : #[protected] by today it self dated 08.01.2016. As I don't like the print and color of the material which is not actually matched with the picture you shown for reference, willing to return this product but as I don't got the procedure correctly, kindly help me out. Hope you understand the same. Thanks Amrita Chobey. 94, bada bazar. Opp. Ram mandir Dewas M.P. 455001

Shopclues.com — Order no. 67050789i need my refund . Order no. 67050789 its the cheers smart turbo mobile phone the defective product has been sent 3 month only went now mobile was nit working i have all original invoice bill. i were called and message 1 week before for refund amount of Rs. 9500. so for no refund. ?My mobile number [protected]

Order no. 67050604. its the cheers smart turbo mobile phone the defective product has been sent 3 month only went now mobile was nit working i have all original invoice bill. i were called and message 1 week before till now no any action taken my complain very poor and waste. please quickly refund my money and get back your product. please any one help me i am so tired on this. if no any way i need to claim on puducherry consumer court

01) Order No. 80438879, Combo of Cushion Filler and Terry Face Towel (Quantity-02 ), Code: 85605212 (02) Order No. 80438870, Head Massager (Quantity-01 ), Code: 83798165 I have not received my product. Already paid by net banking with SBI. Suggestion:- Called me Mobile No. [protected]) near Clock Tower (Saharanpur) between 3:30 P.M. to 4:30 PM OR Called me Mobile No. [protected]) on Near Bust Stand (Roadways Deoband) between 2:30 P.M. to 3:30 PM