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ShopClues.com Complaints & Reviews

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Last updated Dec 13, 2023
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Gurgaon District
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122 001

ShopClues.com reviews & complaints page 211

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V
Vimal Kumar S
from Bengaluru, Karnataka
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Refund not yet credited

Address:Chennai, Tamil Nadu, 602024
Website:www.shopclues.com

Hi,

I am Vimal Kumar and my Shop Clues user ID is vimalkumar.[protected]@gmail.com. I ordered in the month of October 2015 few items listed in Shop Clues website and as the items are not available, Shop Clues has initiated for a refund. But still now i have not received refund for the below orders. I want Shop Clues to refund my money with suitable interest as they are holding my money for more than a month and suitable compensation...
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R
Rajneesh9815478027
from mansa, Gujarat
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Return or replacement request company no proper responce 230888 74879417

Address:Bathinda, Punjab, 151001
Website:SHOPCLUES.COM

HI Team, With reference to my order no. 74879417, there was duplicated and wrong product no work properly was sent to me. aqua pt 890 I received the order and immediately after deliver i called shop clues and asked them to take a return or replacemen tand from that day i am following with them on return and refund but there is no proper response, it just they are asking me to wait. That is not acceptable for pre paid orders. sometimes company...
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Rajneesh Roy
from Chennai, Tamil Nadu
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Body spray

Address:Chennai, Tamil Nadu, 600100
Website:Shopclues.com

HI Team, With reference to my order no. 74716979, there was duplicated and wrong product was sent to me. Also instead of 15 pieces only 3 pieces was sent to me. I received the order and immediately after deliver i called shop clues and asked them to take a return and from that day i am following with them on return and refund but there is no proper response, it just they are asking me to wait. That is not acceptable for pre paid orders. Also...
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Address:Thane, Maharashtra, 421302
Website:www.shopcules.com

Product order number:71113878, product details:Jelly slim men women unisex black LED Digital casual Bracelet Band Led Watch, price:218+38(Shiping charges)=256, Tracking Number:[protected], order date 11th oct 2015.expected delivery date:tue 27th oct-wed 25th oct 2015.shiping date:13th oct 2015.carrier company name:shreemaruti-mumbai. courier person call me and collect the parsal other place i am no going other place couier person return...
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S
Sukhanu
from Mumbai, Maharashtra
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Order Automatically Cancelled By Shopclue After Expected Date Cross.

Address:New Delhi, Delhi, 110018
Website:Shopclue.com

Hello. My Name is sukhpal singh, i placed three order on 9 november, which of these two i receive on 19, 20 november that was very in bad condition. Sir the last one product which i suppose to receive on 20 nov, as per shop clue they people say that the product was misplace by courier company. Sir this is totally fraud by shop clue side. I request you that please see in this matter. My order detail found with my mobile number: [protected]. Alternate...
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D
dk55125
from Durgapur, West Bengal
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Not refunding money from shopclues

Address:110061
Website:www.shopclues.com

As i was order two books on 08 Oct 2015, 01:53 PM and order no.[protected]. They did not delivered that product to proper home address, but in sites they are showing delivered. I had call to consumer support so many times, but they failed to answer....
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A
amityadav0202
from Lucknow, Uttar Pradesh
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Company have canceled the order without notice and not refunding my money

Address:New Delhi, Delhi, 110086
Website:www.shopclues.com

Order date-15 Sep 2015, 01:11 PM
order no[protected]
Date of Refund: 01 Nov 2015..bt still its nt refunded

status-Cancelled-Refund Rejected without any notice.

Rs.1457...

I hve contact the site, by mail bt no response ..and company is not refunding?what to do sir, Iam attaching the snapshot of shopclues order history...Hope you will solve my problem Thank you...
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S
Santoshgupta7219
from Mumbai, Maharashtra
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Saying product is delivered... But i have not received the product

Address:Mumbai City, Maharashtra, 400030
Website:www.shopclues.com

This is my shopclues order number 75123684

this is my tracking number[protected]

the product name was women shoulder handbag red

i had ordered the product from my mobile...And also done the payment of rs 1584

i have ordered the product on 9 nove 2015...And next day on 10 i have recived msg the product is shipped by shree maruti couriers

i have not recived the product...
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M
mithunpatil20
from Mumbai, Maharashtra
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Shopclues has closed my request after receiving return product

Address:Mumbai City, Maharashtra, 400030
Website:WWW.SHOPCLUES.COM

This is my order number 74648535 blue jeans combo 2 of rs 458 i had ordered from shopclues...And i had recived different size from which i had ordered ...Then i had intimate shopclues of this different size...Then they had accept my return request of this order...And after 2 days...Return service man from nuvo ex pickup man has come and he had visited to my house... And he had checked and packed the product in front of me...And...
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I
Indian Press
from Mumbai, Maharashtra
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Childrens shirt

Address:Mumbai City, Maharashtra, 410209
Website:www.shopclues.com

I ordered for shirts from ShopClues.com and my order no 72003123, 72004633 and 72000964 for which I made the advanced payments through HDFC bank because Cash on Delivery option was not there. I received the delivery of all the three product on 1st Nov 2015. When I opened the package of it I didn't find any shirts either in any of these packages. All the packages contains with the newspaper in it. I really got angry by getting such mess...
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S
Stafford Michahial
from Bengaluru, Karnataka
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I have asked for a return for the case of missing product but no response for return

Address:570007
Website:www.shopclues.com/philips-sound-bar-dsp475u-with-usb-and-fm-9.html#Description

I had ordered philips sound bar... in description the order contains a woofer a remote a sound bar.. but i have received only a sound bar... i requested and gave a complain for missing product and requested to take back and refund or replace the missing item...no response is given.. The product description is given below Philips Sound Bar delivers the most immersive and rich surround sound experience. Stylish and elegant design of...
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Address:Howrah, West Bengal, 711302
Website:www.consumercomplaints.in

Sir,
i have bought a moblile phone named Samsung Galaxy Star Pro GT-S7262 - (6 Months Brand Warranty) from shopclues.com.

it is totally defective.

I have already give return return request but they are entertained. so if you kindly take action on the above said matters then i would be thankful to you....
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A
ashokkv
from Wai, Maharashtra
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Ordered products are not delivered

Address:Pune, Maharashtra, 411014

Order number: 73453871 & 73269599 both the product not delivered to specified address. When I contacted to customer care they said that products are delivered. I am frequently purchasing many products from shop clues but this very very bad experience. I want to owner of this shopclues no body is taking interest in asking customer queries...
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Address:560026
Website:www.shopclues.com

Hi There,

Recently I had purchased SONY MDR- XB30EX earphones from www.shopclues.com Order# 73926548. It was offered at Rs 347 (Initially I was skeptic about the authenticity of the product being sold by Shopclues, as the price variation was between Rs 347 to 1990 for the same product) but to my bad luck the product delivered to me was FAKE. I could easily figure out this by comparing the performance of genuine SONY vs Shopclues...
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M
mano1panch
from Karad, Maharashtra
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Damaged product on shipment not return

Address:Satara, Maharashtra, 415523
Website:www.shopclues.com

I am online shopping customer . I am shop at online on shopclues 20 oct 15. Order date order no 72758827. Product Surya alliza 3 burnur automatic gas stove Rs.1499 shipping 199 cash on delivary fee 34 total 1732. This product reach at phaltan 28 oct 2015. From blue dart currier service. But, this product has stove of shopclues during shipment( causing poor packing) damaged. At that I am complaint shopclues customer support (28 oct 15. At...
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P
Pramod Bhadana
from Noida, Uttar Pradesh
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Wrong product deliver not giving exchange

Address:Gautam Buddh Nagar, Uttar Pradesh, 201306
Website:shopclues

I have ordered Maharaja Juicer/Mixer/Grinder in August 2015 but shopclues delivered me Cleaning MOP.

I had contacted them several time via mail and via phone but no one is listening from last 3 months.

Every time they write a mail that All your patience and understanding is highly appreciated in this matter.

My Order no. is 65695069.

Is anyone help me out.

Regardsbr...
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A
abhay masih
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Received damaged product and refusing to take back or giveing replacement.

Address:Nagpur, Maharashtra, 440003
Website:shopclues.com

Sir, with reference to above subject I had received damage product from shop clues but company is refusing to take back or give replacement from last 20day. I had been calling to company and sending them emails but company is not give response, there is facility of return/replace....
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T
Thaipparambill ShahulHameed
from Chennai, Tamil Nadu
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Baby carrier

Address:Ernakulam, Kerala, 682011
Website:ShopClues.com

I order one baby carrier .. but i dont get . i paid payment via my atm card. the amount they credited from my account. in my booking time the show 682011 location is their service aere.. but now i dont get the product. please contact me [protected] /[protected]...
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P
Pradeep Nayal
from Delhi, Delhi
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Product not yet delivered after 12 days

Address:New Delhi, Delhi, 110045
Website:shopclues.com

Dear Sir,

My name is Pradeep and I have unfortunately purchase one product from shopclues[protected] on 8th Nov
The estimated date of delivery is 16th Nov but till date I have not received it nor I have the information regarding the status. The product has already been dispatch on 13th Nov but I have not received it yet.
I don’t understand being a good name in ecommerce why you have sent it from one of...
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S
Sheikh Babjan
from Hyderabad, Telangana
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Received Defective Product. Worst customer care service.

Address:Hyderabad, Andhra Pradesh, 500072

My order No:73597824 which is for Multiutility Multi Chopper Vegetable Cutter Fruit Slicer Peeler Dicer i purchased at you website for Rs.350 on[protected], but product was received to me[protected], it came in damaged condition i am sending the images of damaged product to you, so please verify images and solve me in taking the product return from me as soon as possible. Order Number: 73597824 Ticket Num: 5068996 Return Number: 2292977 Product:...
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