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ShopClues.com Complaints & Reviews

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Last updated Dec 13, 2023
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Building No. 112, Sector – 44
Gurgaon
Gurgaon District
Haryana
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122 001

ShopClues.com reviews & complaints page 215

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Address:Kolkata, West Bengal, 700019
Website:www.shopclues.com

The purchased item Panache 9 Inch Love Printed Wall Clock 1525
Code: 82098691Merch Ref: 1525 is not working at all. The product is defective. Do the needful to replace the product and provide me a proper product or else return the money at the earliest. The order number is 70982523.

Regards
Mrinal Das
Phone No: [protected]
email id: [protected]@gmail.com...
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brahmanand halarnekar
from Ahiri, Maharashtra
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Wrong shirt delivered against pack of 5 koutons shirts - assorted code: 77152740

Address:North Goa, Goa, 403512
Website:Shopclues.com.

I Have order Pack of 5 Koutons Shirts on Shopclue company they have purposely delivering wrong, low grade product againt shown images. They have purposely delivered wrong shirt of all half sleeve, not as per image pattern and colour also responding very slow. Look like this company is fake and cheating people. Also refund is not done as almost a month past. My order no. is 71598443. Please provide help ......
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Address:122001
Website:ShopClues.com

From: ShopClues.com
Sent: ‎29-‎10-‎2015 15:42
Cc: Agarwal Akansha083
Subject: [ShopClues.com] Update: Re: change status to deliver
##- Please type your reply above this line -##


You are registered as a cc on this help desk request and are thus receiving email notifications on all updates to the request.
Reply to this email to add a comment to the request.
________________________________________br...
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A
Anurag 4990
from Mumbai, Maharashtra
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Beware

Address:Allahabad, Uttar Pradesh, 211002
Website:www.shopclues.com

Friends, Beware Do not shopping to shopclues because ye customers ko bewkof banate hai aur defective & damage products ki delivery karte hai phir return ke liye kaho to kahte hai ye return nahi ho sakta.So plz did not shopping to shopclues. Beware Beware Beware Beware...
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Giri Gold Works
from vinukonda, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My return request was declined [for shopclues order 72789508]

Address:Guntur, Andhra Pradesh, 522647
Website:secure.shopclues.com/index.php?dispatch=orders.details&order_id=72789508

Dear sir,
i buy adcom a50 black mobile from shopclues.Com on[protected]..
Delivered on[protected]..But sir that mobile is not working..
Then i complaint shopclues refund my money..
My complaint id 4946391..
Today they sms----- your return request declined.
I am in buyyer protection..But they talking irresponcible..

Pleas kindly help to solve ..

Thank you
a.Giri....
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A
asifinon
from Delhi, Delhi
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Product not delivered but showing that it is delivered

Address:122001
Website:www.shopclues.com

I purchased Geyser from Shopclues on 6th Oct 2015 online Order no. 70393453. Received mail communication that it is delivered to me, but unfortunately it is not delivered to my address, else it is delivered to Azamgarh which is far away from my city Varanasi.I have raised a complaint through customer care (complain no. 4728880) on 24.10.2015, but it is yet not suitably resolved....
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Address:454775
Website:shopcluse.com

I have placed order on 24/10/2015 and received hand set on 28/10/2015 was faulty after this continue in follows with costumer care team of shop clues but fell This is very bad condition of costumer in India :-


Mail to Shop clues by me :-

Dear Team,

I have visited on your Indore service center at Malwa Tower Indore (M.P.) (contact no.[protected]) on 3/11/2015 and they told me on my cell...
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Address:Bangalore, Karnataka, 560001

[protected] not good as shown ordered one product and received another one [protected] not good as shown ordered one product and received another one even a shoe got damaged [protected] this order got broken [protected] ordered 30 in size got about 24 or 26 in size...
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S
Saikh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung power bank

Address:Paschim Medinipur, West Bengal, 721101
Website:www.shopclues.com

Samsung Original Power Bank 9000 mAh Selling Price Rs.399 Quantity 1 Reason Wrong Item Delivered Saikh 11 Oct 2015 04:19 PM Samsung battery bank not delivered which was ordered. The battery bank delivered is MI. This is not acceptable. Please immediately replace. Moreover, the case is also broken. Saikh 12 Oct 2015 11:07 AM Further to my earlier message, MI type battery bank which you have supplied is not holding charges...
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Address:Visakhapatnam, Andhra Pradesh, 530008
Website:www.shopclues.com

Dear sir,
we have sent so many messages and e-mails regarding order no[protected] Dell 21.5”led tft ‘s2240t minitor’ serial no.-cn0j7rk4742613bs0hju date of mft[protected]. For refund of cost defective item from time to time i.E. From 30.09.2015.

So far no action was taken for refund of amount so i request you to kindly interfere and arrange to refund the amount at the earliest.

Thanking...
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bhaskar_suman
from Delhi, Delhi
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Regarding return

Address:110030

My return request was accepted for my order 70378596 on 27 oct but it has not been done till now.I have called them 5-6 times and every time they say that it will be arranged on priority basis.Now want my refund of the product without pickup and 100 more money as compensation of getting into such trouble and calling them again and again. bhaskar suman [protected]...
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1978
from Delhi, Delhi
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Melamine dinner set - 12 pcs

Address:New Delhi, Delhi, 110025
Website:My Smart Price / Shopclues

Dear ALL,

What is this? Is it joke, cheating, fraud and any other thing? I have seen an advertisement on My smart price home page says:- Melamine Dinner Set - 12 Pcs @ of Rs. 169/- only, but when I try to book it through shopclues sites on dated 05/06/11/2015, it says that I have to pay Rs. 718/-. What did I consider it? Joke or fraud with customers. You have difference in your quotation and action. Whether it is happened...
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puneet gupta999
from Gurgaon, Haryana
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Return requested pending since 50 days ago

Address:New Delhi, Delhi, 110017
Website:www.shopclues.com

Ordered a yellow satin tie to deliver at my office address. Product delivered after 20 days of ordering. Tie was of poor quality. Return requested on same day from my home address. But still return request is pending. Sevral reminder given by call. But shop clue is not bother....
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debendra Nanda
from Barh, Bihar
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Eveready battery charger fan

Address:Begusarai, Bihar, 851116
Website:shopclues.com

Friend coming straight to the point please do not buy anything from ShopClues.com. One might easily fell prey to the discount offer mentioned against the products in this site.Six month back I made a purchase from this site and I received a wrong product.When I requested them to refund my money they turned down my request and instead offered me clue buck against which I can make any purchase in future.In this Diwali I once again order an...
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bhargav kaushik
from Delhi, Delhi
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Not received my product in delivery date

Address:Faridabad, Haryana, 121003
Website:shopclues.com

I have order a home gym kit book in 26 october 2015 and my oder recived date 05 nov. 2015 my order no. 7353160 and tracking order no 4987586 but m not recived my order and not track my order i will cal customer bt thay r no responce so pls tel me my order proper delevery date...
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pankaj2528
from Delhi, Delhi
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Led tv defective

Address:Gurgaon, Haryana, 110045
Website:www.shopclues.com

Hi Team, There is issue with your team service no body care of your guest I am also from co-corporate company that how to deal with client . The issue is I bought new LED on 22 Jun 2015, 05:43 order no 57868411 online after receiving led (Samsung 40J5100 full hd Slim led Television 40" (QTY:1)) that was working fine since 7 days I found that spot on led screen which I tried to clean but failed . I sent email to your company and got acknowledgment...
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V
vidyavanage
from Mumbai, Maharashtra
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Wrong and lower quality

Address:Mumbai Suburban, Maharashtra, 400052
Website:www.shopclues.com

Just for name sake there will be amazing discounts but the products are damaged/quality wise worst, defective etc.We have no proper option to return the items.My money is totally waste by shopping with shopclues.Please don not shop here.Item delivery takes too long time..Totally to say SHOPCLUES is big Fraud company..cheaters .please do not buy any items.Its better if they close it instead of fooling people......
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mdkamran.rf
from Bengaluru, Karnataka
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Delay in receiving order

Address:Chennai, Tamil Nadu, 600097
Website:shopclue.com

Hi, My order is [protected] which was made on 18th Oct. Already 18 days passed and I am still waiting for the update from Shopclue and the courier company Xpressbees. Courier person is calling and saying they are out for delivery but they are not coming. It happned 2-3 times which is worst experience for me with shop clue and xpressbees both. Shop Clue order no[protected] XpressbessTracking Id- [protected]...
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aaviinash
from Nashik, Maharashtra
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Regarding the product

Address:Pune, Maharashtra, 412307
Website:www.shopclues.com

This is in regards to the product i have ordered online from Shopcues.com. The status for the product is delivered, however the product has not been received & after the conversation with the related empleoyee with shopclues, there is no proper response. When i asked for resolution they said that you can file a complaint against us....
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Atul.Rajput
from Chennai, Tamil Nadu
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Pathetic customer care and long delivery time

Address:122001
Website:www.shopclues.com

I have purchase and item on 28th October, and they are not sure about the status, When asked for resolution, Costomer care asked to wait for endless time.

Customer care is so irritated that they speak just like robots to wait 272 hours, regardless the issue is....
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