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ShopClues.com Complaints & Reviews

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Last updated Dec 13, 2023
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ShopClues.com reviews & complaints page 216

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Address:411023
Website:shopclues.com

Product is not delivered to me but shop clues site show my product is deliver. after to much delay and no response from shopclues call to customer care to raise to request my refund but didt provide any think ? not support properly my order number is 71826769...
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Sanjit2015
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I order a product. I paid via oxigen wallet. Money debited but my order not confirmed.

Address:743235
Website:ShopClues.com

I order a product . I paid via oxigen wallet. Money debited from my wallet but my order not conformed .
Shopclues customer care say money not received but my money debited from my wallet .
Please refund my money to my wallet.
Shopclues order id[protected]
payment details - payupg, trx id[protected] on 03-nov-2015 10:19:52...
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A
Ashishng007
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sells fake products and then rejects return request

Address:Mohali, Punjab, 140603

I ordered 4GB DDR3 1333MHz DOLGIX Laptop ram. ram got delivered on 3rd Nov 2015. Which is not working at all. I made return and refund request just after few hour of product delivering. they said
"This is to notify that ShopClues support has approved the return request of your order 73777334 and there will be no reverse pick-up for the product.
What happens NEXT?
-We are not arranging any reverse pick-up for the...
+3 photos
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A
ajuchacko
from Hyderabad, Telangana
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Received damaged products

Address:500082
Website:www.shopclues.com

I have purchased four products from Shopclues to save few hundred rupees after comparing against other website prices ( Order date : 26 Sep 2015). After the purchase, I waited for more than a week to receive my products. The real surprise was after unpacking the parcels, two out of four products were damaged.

One product was an Electric Grill (Order Id :[protected] and another one was Frontech UPS (Order Id :[protected].The...
+2 photos
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Rajiv Ku. Singh
from Gurgaon, Haryana
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Not received the product (product name is Samsung TV)

Address:Ghaziabad, Uttar Pradesh, 201012
Website:www.shopclues.com

I have order from Shopclues on 18th Oct. 2015, and the site said that the product will get delivered in 30th October. However a 18 days passed and my product was not delivered. On calling the customer care number, there is no response from them, many of times the call but my problem is not solved....
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A
aryantiwari
from Delhi, Delhi
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Refund amount of Rs. 676/-

Address:Vadodara, Gujarat, 390002
Website:www.shopclues.com

First i purchase a Wild horn Genuine Leather Wallet from Shop clues of Rs.366/- but the product was very bad quality and colour was so different from order then i request for refund and they refund as a Clues bucks which is a intentionally then i used this bucks for other product which i was order a YR Stylish Leather HONDA wallet 259/[protected] and A USB Travel Charger Rs51/-(Order no.[protected] which i already paid and i was also done a...
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P
punitshah
from Ahmedabad, Gujarat
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Product not recieved from shopclues.com

Address:Ahmedabad, Gujarat, 382330
Website:www.shopclues.com

I have buyed the Samsung Power Bank 9000 mAh on 29 Oct 2015, 10:28 AM for Rs 149 from the seller name Aptroid Tech Jaipur on shopclues.com my order no is 73774952 but on 4 Nov 2015 i got the message that your order has been cancel because product is not available with the seller but when i search that product on Shopclues it is in the stock with that seller and seller sell that product for Rs 899.

So please can you know what...
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varma_s
from Mumbai, Maharashtra
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Wrong and damaged product received

Address:Gurgaon, Haryana
Website:Not responding

Dear Sir/Madam,

I ordered on 15/10/2015 - Nova 2 Slice Grill Maker Nsg 2438/01 on COD basis order no.71639056
But I received Grill maker NSg 2438 with damage condition. Backside stand found broken.

Then I raised complaint and asked for replacement for damaged product.
Broken product pickedup by Shopclues courier receipt no. AWBSCL0183655 DT. 31/10/2015 BY Mr. Kiran Shelar.

After...
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T
thrash
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Product is not delivered yet

Address:Chennai, Tamil Nadu, 603103
Website:www.shoclues.com

I have ordered a electric wax heater in shopclues.com on 23rd of October i have paid it already, i got a message stating it is being handed over to the Professional-okhla courier partner on the 24th of October and the expected delivery date is on 31st of October...but i still didnt receive the product and the no response from the shopcles as well as theProfessional courier too.. Take the immediate action asi will not be available in the same...
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Address:Ghaziabad, Uttar Pradesh, 201009
Website:shopclues.com

Dear Sir/Madam,

I ordered 2 Samsung LED TV from Shopclues.com online after making full payment through my credit card on 18th Oct -shopclues Order no 72362096 & 97 and it was booked through Safeexpress with tracking no 83269947 & 48. Every day I use to followup with shopclues Customer care online support & safeexpress courier online support but no body is able to solve my problem,
they only say your consiment...
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Address:New Delhi, Delhi, 110062
Website:www.shopcleus.com

Sir actually we felt cheated after receiving the product as there was a huge difference in the max. retail price of the product delivered and the one shown in the advertisement. The price shown online was listed as:list price=249, selling price=100, and after promising a discount of 90% they made the deal price=24.But the selling price mentioned in the received product is 54. When we complained to customer care office, they did not entertained...
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A
Amolkhedkar
from Mumbai, Maharashtra
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Samsung LED TV

Address:Gurgaon, Haryana, 122001
Website:www.shopclues.com

Hello, I had purchased Samsung Television online on shopclues, They mentioned me delivery time somewhere at 20th Oct. but I received it on 5th October, But as my home decoration was going on and some home shifting was in place. I had opened TV packing on 23rd Oct, when I opened and connected / installed TV I found 4 defects 1. TV Body fitting is not proper, it has open space at the top which is throwing hard LED light (Not good for...
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Website:www.shopclues.com

Hi, I want to order a white board. I choose one and add to cart. It was worth 240 bucks. Then i proceed further and went to payment. At that time Shopclues.com was charging me double price. I have video as a proof. If any body want i can share. Or in few days it will be on social media. They are fraud and dont value their customer. I request to ban this site....
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M
Medalson
from Delhi, Delhi
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Damage I-Smart Phone

Address:Gurgaon, Haryana, 122001
Website:www.shopclues.com

Dear Sir/Madam I have order I-Smart phone via online on 11.10.15, accordingly received my order on 28.10.15. Unfortunately the phone has a problem, it doesn't switch-on (defective product), upon request of replacement file on 29.10.15. I received an email stating rejection of my request without any explaining. I have being trying to resolve my issue raised due to defective product receive on 28.10.15. The details of the complain as given...
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vish_naswale
from Pune, Maharashtra
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Showing delivered but not received yet

Address:Pune, Maharashtra
Website:shopclues.com

My order 72760569 is not deliver at the mentioned shipping address till date. But shopclues is message sent to me on dt.[protected] that order 72760569 has been successfully delivered at the mentioned shipping address. Its wrong. I also contact to mention shree maruti courier service and given them a tracking number[protected] and checked they said that they didn't got this type of product. & checked with tracking number its not...
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varsha agarwal gupta
from Mumbai, Maharashtra
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Non refund of payment against order no. 69736290 and 69736289

Website:www.shopclues.com

I ordered a sandwich maker and washing balls costing 578 and 211 rs. respectively on 01.10.15 but due to some reasons (dont know), it was informed to me that my order was cancelled and refund of same will be made shortly but after lapse a period of 20 days no refund is received by me in my bank account till the day. they are pampering me continue but not refunding the amount. by lodging this complaints, i want to have strict action against...
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dibye85
from Dhanbad, Jharkhand
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Stereo hands free best quality for samsung

Address:711202
Website:shopclues.com

Dear sir,
My order no is 72210824 from shopclues.com .They provide a offer one zero offer . The unit price of this headphone is Rs. 69.
I brought it at the quantity of 5 but i have got only 3 headphone 2 headphone is not within the parcel. Please help me....
+1 photos
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Kamla Rajat
from Bengaluru, Karnataka
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Return approved but can't return

Address:144024
Website:www.shopclues.com

Order id: 70610760 return id: 2137903 return date: 16/10/2015 returns status: return request closed product: surya alizza 3 automatic burner gas stove i but still no update and how return request can be closed. I will file claim agaianst u this is clear scam. I got defective product. Raised for return and no response from ur side yrt prociding u images many times. Reply soon your decision......
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SK Raghav
from Delhi, Delhi
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Defective product and not replacing or refunding money

Address:Ghaziabad, Uttar Pradesh, 201001
Website:www.shopclues.com

Hi, As i have purchased a new Xiomi Mi4 phone from shopclues with below order details: Order Number: 71540270 Return Number: 2196979 Product: Xiaomi Mi 4 (White 16 GB) - (6 Months Brand Warranty) The product turned out to be defective, for which we logged a return request dated[protected] and request no : 2196979, but now they are refusing to return the product and are ready to repair it in 25 days time. As i have paid for...
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yashganga
from Narwana, Haryana
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Order No.73604093

Address:131001
Website:www.shopclues.com

I received a package from Xpress Courier which was supposed to have the product which I had ordered from Shopclues.com. After payment, I opened the package and found some other product which I had not ordered. This dealer/sender for this product is IGIFTDEALS, Delhi. It appears that such sellers deliberately send their defective, torn or different products. Such sellers must be blacklisted and Shopclues must ensure that the product ordered...
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