Claimed

ShopClues.com Complaints & Reviews

1.3
Last updated Dec 13, 2023
Complaints 6999
Resolved
1672
Unresolved
5327
Quick Links
Statistics
Share
Contacts

File a complaint to ShopClues.com

Having problems with ShopClues.com?

File a complaint and get it resolved by ShopClues.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ShopClues.com
Customer Service Contacts

ShopClues.com Phone Numbers

Phone
+91 12 4441 4888
2308
917
+91 12 4466 9777
940
475

ShopClues.com Website

ShopClues.com Head Office Address

Building No. 112, Sector – 44
Gurgaon
Gurgaon District
Haryana
India
122 001

ShopClues.com reviews & complaints page 218

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Ashok Victor
from Chennai, Tamil Nadu
Report
Copy

The product has been cancelled: Amount not yet credited to my account

Address:600086
Website:Shopclues.com

Dear Sir/Madam, ORDER DATE : 14 Oct 2015, 10:47 AM ORDER NUMBER : 71395796 AMOUNT PAID : Rs.2001/- Refund my amount as soon as. Please go through the promised date to refund from paytm.com to my account. I have payed through net banking still how many days should i wait... Revert me????...This 6th day after completion of 1. 4-5 business days for Net-banking & Saturday, Sunday & Government holidays. but still i dint get...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:122001
Website:shopclues.com

Hello, I ordered a Blumelt Travel bag from Shopclues.com on 13 October 2015, Despite continuous reminders to customer care on call my product was not delivered to me. And suddenly on 26 october i got a confirmation message from the company that the product has been delivered which is a lie. Also the courier partners of the company are lying. I did not receive the product and also no prior information was given to me regarding the...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Maushomi
from Bengaluru, Karnataka
Report
Copy

Order cancelled by shopclues

Address:560093
Website:shopclues

Hi, I placed an order on shopclues.com - order no[protected] and[protected] mop and curtain on the 25th of october on the super sale day and then i get a mail stating my order is cancelled even though never cancelled my order. This feels like a scam, you make people order things at a discounted rate and wen you cant deliver you just send a mail to the customer stating as per your request your order is cancelled. Terrible website....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
manojgurav
from Chennai, Tamil Nadu
Report
Copy

Different product delivered.

Address:Gurgaon, Haryana, 12201
Website:shopclues.com

I had order a blue colour frock for my daughter (Order No.[protected].,
but they had delivered the another frock and the colour is also different.
As i had spoken to the customer care department, but they are helpless for the same. Customer care department is not showing the proper procedure to replace the product....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Devraja
from Mumbai, Maharashtra
Report
Copy

Mobile accessories not received with the mobile

Address:Mumbai City, Maharashtra, 91

I ordered Mobile phone (MICROMAX X805) vide order No. 71218961 dated 15 Oct 15. Delivered on 23 Oct 15 without any accessories (i.e., charger and earphone). It was H/O to Building Watchmen without intimating me. This is the worst delivery since last 2 years being a frequent ordering customer. Now I have to pay good amount to purchase a original charger. So Kindly investigate the discrepancies which occurred during delivery. Thanking you....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
swati@20
from Delhi, Delhi
Report
Copy

Order Not delivered

Address:New Delhi, Delhi, 10030
Website:www.shopclues.com

I have ordered the product on 15 but till now i haven't recived the product and below mail they have sent after so many complain regaidng the issue ShopClues Support, Oct 29, 11:05 AM: Dear Customer, Greetings from ShopClues.com! We sincerely regret for the inconvenience caused to you. As our courier partner has confirmed that your order has been delivered to your shipping address. Based on your feedback, we will coordinate...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jainpayal
from Delhi, Delhi
Report
Copy

Non receipt of order number 69467365

Address:313001
Website:shopclues.com

Order number 69467365 was placed on 28/9/2015 and todays date is 29/10/2015, i.e. it shows that order is not delivered in one month time.Also no reply is provided from the site about this nonsensense.Caskh back offer of 200/- clues bucks is also not provided till date.I am extremely surprised to see this kind of behaviour from a trust worthy website like shopclues.Now the rate of the socks have become 596/-.So, I want 596/- + 200/- =796/-...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
S Mobarak Nazir Azmi(Tahsin)
Report
Copy

Product delivered without invoice

Address:Gurgaon, Haryana, 122001
Website:Shopclues.com

I ordered for a yu-yureka plus mobile to ShopClues.com through order no.70514026 on 7th of October. I paid Rs 10999.00 from my account though net banking.The mobile was delivered to me on 12th of October without invoice, the same day I contacted to customer support they said to me to use the mobile the invoice will be provided within seven days.I also filed for the return if they are not able to provide invoice.In the meantime mobile started...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rajeevi Kumar
from Noida, Uttar Pradesh
Report
Copy

Product not delivered - amount not refunded.. Shopclues cheating.

Address:Chennai, Tamil Nadu, 600119

Inspite of several reminders, i have not get refund for product NOT DELIVERED.
Order no.69684175. Past one month, i am sending somany mails, but waste of time. This is evidence that the the company SHOPCLUES is CHEATING consumers.
kumaran k v
CONTACT No.[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
gheetha
from Kollam, Kerala
Report
Copy

Ceiling fan

Address:Kollam, Kerala

I had purchased one Orient Gratia Celeing fan 48" and I had received message on 24/09/2015 that my order no. 72954332 for the above mentioned fan was SHIPPED by BLUE DART ON 24.09.2015. When I verified with BLUE DART tracking, I came to know that the Item was in INDORE WARE HOUSE ON 24/09/2015 AT 3.30 PM. KINDLY LOOK INTO THE MATTER AND ARRANGE TO DELIVER THE FAN AT THE EARLIEST. GANAPATHY SUBRAMANIAN EMAIL: [protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
F
fromap
from Hyderabad, Telangana
Report
Copy

Don't buy anything in shopclues

Address:Hyderabad, Andhra Pradesh, 500035
Website:shopclues.com

Hello all, Please dont buy anything in shopclues all these products are not good.i have seen add in television about this site so im confidently gave order in shopclues for 2 items.tupperware lunch boxes but not original it is duplicate product and not written the name of tupperware on the box. and one more item non stick 5 piece set.it is also waste product and all handles are broken. customer service also not responding properly.so...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
hardy1633
from Chotila, Gujarat
Report
Copy

Fake product without bill

Address:New Delhi, Delhi, 360002
Website:shopclues.com

Before a month or 20 days i ordered samsung battery for my phone through shopclues.com seller wrote description that he will give me vat bill and orignal battery at 315 rs.till now i hadnt got any bill nor he is giving me reply of msgs.even shopclues people didnt gave me bill.i went to samsung service center they declare that battery is fake and they cant give me replacement without bill.

Please help me to get my money back...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Phanindra Kumar Sunkavalli
from Hyderabad, Telangana
Report
Copy

Cancel order in shopclues

Address:Hyderabad, Andhra Pradesh, 500049
Website:ShopClues.com

I am unable to cancel the order online.My order number is 73486187.Can you cancel the order and refund the amount back as soon as possible.I just raised a request online and also called the customer care but there is no response from their side.Please cancel the order with number 73486187 and refund the amount asap...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
yvt
from Chennai, Tamil Nadu
Report
Copy

Not giving refund

Website:www. shopclues.con

I had placed an order for a washing m/c cover on 11th October 2015 which was cancelled by shopclues after making the online payment. I had payed half amount from my debit card and half of it through cluebucks. My 40 ₹ was deducted at that time. After cancellation of order I was promise d by shopclues that I will get the refund till 14th October and it will reflect into my account till 26th... But till now I haven't received the refund......
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ashraf mohd
from New Delhi, Delhi
Report
Copy

Product not received (Order no: 71336054)

Address:110030
Website:www.shopclues.com

I have online ordered Coido Single Cylinder Foot Operated Air Pumps (QTY:1) on 13 Oct 2015...but today 28 Oct 2015, till i have not received my order:71336054...and Shopclues customer care told me your order complete, you received order, but i have not received my order:71336054, please send my order: 71336054...I have also complaint 2, 3 time customer care...and my Complaint number: 4771562...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
parichoy
from Kolkata, West Bengal
Report
Copy

Payment not received against cancelled order 71362876

Website:google.com

My order 71362876for Philips DSP2800/94home audio speaker has been cancelled due to non-serviceability by your courier partner at my address. you committed through SMS that refund of amount 2098.00 will be completed by 28/10/15. but till date. Now I eager to know WHEN & HOW I shall get the money. you contact with me through email (damit.[protected]@gmail.com)/SMS within 7days otherwise I will take legal action....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Lakhram Bhati
from Jagnair, Uttar Pradesh
Report
Copy

Mobile phone

Address:Bikaner, Rajasthan, 334001
Website:www.shopclues.com

मैंने दिनांक 15/09/2015 को आर्डर नंबर 68256680 के द्वारा kenxinda k1 Mobile phone ख़रीदा जो सेट पूरा खराब है जिसकी सुचना मैंने एक सप्ताह में रिटर्न पालिसी के तहत देते हुए रूपये वापिस लेने की मांग की...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
tbillla1
Report
Copy

Not delivered

Address:110059
Website:shop clues

Hi Team, I have ordered mitashi TV 50 inches worth rs 38000 and EMI has been started but i didnot get my order . now they are sending mail that product is not avaialble to merchant . If product was not availble so why it was showing thats why i ordered . now i need my TV asap . I dont care product is savialble or not Otherwise they should arrange TV from another company . But they should complete my order ....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Arunpnair17
from Pune, Maharashtra
Report
Copy

Wrong size product delivered - money not refunded

Address:411015
Website:www.shopclues.com

Hi

I have purchased a 30 inch Jumbo teddy bear (Soft toy) from Shop clues on 8th Oct. It was a gift for my daughter. After continuous followup with Shopclues, it got delivered on 21st Oct, Total 14 days wasted in the process.

My problem doesn't end there. The product delivered to me was small in size. Not even 2 ft( that is when teddy bear is standing, full length). terribly disappointed with this.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
rroyalsporty
Report
Copy

Returned Product Money not refunded

Address:Gurgaon, Haryana
Website:www.shopclues.com

I purchased some product two mobths back.when I opened the package I saw that some items were missing from the package.I quickly made a complaint to company and asked them for the return amd company promised for the refunf of money in form of cluesbucks.But my money is still not refunded to me by any means of bank transfer or cluesbucks. This is one of the worst shopping site, I ever experienced. [protected]@gmail.com Order id[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy