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ShopClues.com Complaints & Reviews

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Last updated Dec 13, 2023
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Building No. 112, Sector – 44
Gurgaon
Gurgaon District
Haryana
India
122 001

ShopClues.com reviews & complaints page 219

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M
mandy5454
from Mumbai, Maharashtra
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Payment not refunded

Address:New Delhi, Delhi, 110049
Website:www.shopclues.com

I have ordered Philips MMS 1400 Laptop/Desktop Speaker (2.1 channel) from Shop Clues on 18th Sep 2015, Order ID # 68488418, I was informed that my order will be delivered by 3-5 working days. After a week when the product was not delivered, I thought to check my product status and found that my order was transferred to another Merchant as the current merchant was unable to fulfill the same. Later on my order was transferred to other merchant...
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V
venkataram
from Chennai, Tamil Nadu
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Vox vn-02 android net book sold a defective piece order no 71341939

Address:560094

Sir I have ordered a VOX VN-02 ANDROID NET BOOK SOLD A DEFECTIVE PIECE vide ORDER NO 71341939 and same was delivered on COD for Rs.4023. On receipt i have found that it is defective peice, the display there are color lines coming. Immediately on the same day ihave i have filed a complaint and requested for refund or replacement. Whereas the shop clues have declined my request on date, today i.e 26.10.2015 and I am left in dark and being...
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P
Pankaj Bhatia 19
from Mumbai, Maharashtra
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ShopClues order 70402580 Black Windcheater For Summers

Address:411057
Website:www.shopclues.com

Hi, I am Pankaj Bhatia and recently I have a purchased Black Windcheater For Summers order no. 70402580 from Shop clues online. When I received this product I was totally shocked as they have delivered wrong product ad that too it has symbol of political party BJP and when I raised an issue and asking to refund my money they are not entertaining it. Kindly have a look into this matter....
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M
Mohan MD
from Mumbai, Maharashtra
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Defective Item no replacement no refund.

Address:Thane, Maharashtra, 421501

Hi, I have bought worth Rs.640 Carpet from Shopclues.com order no[protected]. dated - 10 oct 2015. I received product on 13/10/2015 noticed there is defective in material and asked shop clues.com for refund, 16 days left there is no proper answer from customer support ..very pathetic service experienced from shopclues.com . Regards, Mohan....
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B
Babasaheb Gadakh
from Ramanathapuram, Tamil Nadu
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Wrong part received

Address:Ahmednagar, Maharashtra, 422605
Website:shopCluse

Dear sir

ShopClues wale Customer ko chutiya bana rahe he. hamne 2 shoes order kiye the par unhone ghatiya quality ke 1 hi juta bhej diya.

Order NO[protected] Date-23/10/2015
My mob-[protected]

I'm order Nexa Premimu sport shoes but recived low quality sandal shopCluse frode side. so request to any other custome no shoping this side


Thanks
Babasaheb...
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Address:New Delhi, Delhi, 110047
Website:shopclues.com

I ordered a samsung led tv from shopclues.com on 18th October and my order has yet not ben delivered order no 72386478 and their customer care number is fake and their is also not providing any knowledge about the delivery of product and no single message has come about the delivery of the product to my phone and the amountis not a mere value its nearly 16000...
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K
ksuresh9393
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Mobile & Trimmer

Address:533247
Website:shopclues.com

Worst online shopping website shopclues.com Iam buy a mobile and. Trimmer on this website. On 15/8/2015 via cash on delivery... Iam received manufacturer defect products.. Iam complaint against those products their website and ask refund.. I got reply refund approved, return product to origin But. Iam not. Refund.. And send products to shopclues.com via dtdc courier Iam complaint 30 times on this issue Every time I got reply within...
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R
Raj2491
from Gurgaon, Haryana
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About not delivering of my product

Address:Ludhiana, Punjab, 141010
Website:Shop clus

Sir I have purchased a blj5 battery online from shop clus on 9 Oct my order no is 70728139 and with full payment through debit card they give me around 15 days but even today on 25 Oct I have not received any product or details of my product so I want to take action against these fraud sites..of making money by frauds my no is [protected]...
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V
vijay1186
from Sirur, Maharashtra
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Product is not delivered and status shows it is delivered

Address:Vadodara, Gujarat, 390007
Website:Shopclues.com

I have ordered a kustody deo combo. On 07 oct 2015. Expected delivery date was 21-26 oct 2015. on 25 oct. It shows order is delivered but i didn't got product /any delivery from shopclues on given address not even called. For that i called shopclues customer support but no executive recived call. Shopclues should refund my money or product.very poor service from shopclues, even not giving any feedback My order no. Is 70406070 Kustody...
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S
Siva Santosh
from Gurgaon, Haryana
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Always first to cheats customer

Address:Ranga Reddy, Andhra Pradesh, 500084
Website:shopclues.com

Hai All, Shopclues recently put a big thanks sale, In that they put digital watch for 39 rups, which unbelievable, So I brought that product for 49 rups, then after 10 days they ask me some time to give that product, as they ask i give how much they want that much time, like that they take nearly 15days then finally product cancel due to not avaliable the product, Bt it's lie by shopclues, It available in site, I raise lot claims still...
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R
ruchi jhanji
from Pune, Maharashtra
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Delivered damaged product and refused to accept when sent back

Address:New Delhi, Delhi, 110061
Website:www.shopclues.com

Hi All,
I ordered a spin mop from shopclues worth Rs 500. Damaged product was delivered for which I asked for refund and return. After so many chases they asked for damaged product pics which I sent promptly. After 3-4 Days they say that the return pickup is not available in the area so I will have to send it myself, they will refund a max of Rs 300 Bill amount incurred as cluebucks, but to initiate my refund of the purchased product...
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T
tinz_ra
from Chiplun, Maharashtra
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Sent damaged product not accepting return

Address:Kolhapur, Maharashtra, 416008
Website:ShopClues.com

I had got damaged product and i had notified the website on same day that is 17th Oct 2015 11:44AM.i received.Later i did not received any response so i checked they had closed the claim already without informing me. and this is the second time they are doing this. For 3 days i have been calling their support. The customer Support again sends mail to their support team and now they are replying that you have not informed within 2 days which...
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D
deepa13
from Mumbai, Maharashtra
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Received Product Size Wrong

Address:Bokaro, Jharkhand, 827013
Website:www.shopclues.com

Product: Replacement Touch Screen with Digitizer of HTC Mobile Desire 310. Order Date: 22 Sep. 2015 Order No. 68896969 Receive Date: 7 Oct 2015 Complaint Date: Same date. After receive parts I want to fit the spare in my Mobile but product is not fitted due to short size. Than I complaint to shopclues. Conversation is continue with shopclues till now but no positive response today I call once again in shopclues support. and i receive...
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A
akash maha patra
from Gurgaon, Haryana
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Micromax mobile joy f145 white missing charger and earphone

Address:New Delhi, Delhi, 110019
Website:shopclues.com

I have ordered an micromax mobile joy f145 white missing charger and earphone ihave ordered on october 17, 2015 . the incident happened on 24 october, 2015 .my no is [protected] if any enquiry will be asked you can call this number and iwant my things back...
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C
Chennailady Geetha
from Mumbai, Maharashtra
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Short supply and broken supply

Address:Chennai, Tamil Nadu, 600018
Website:shopclues.com

Complaint against Shopclues on line shopping Portal I received some discount coupon from SBIcards for online shopping at shopclues.com.Because it is received from a reputed credit card company like SBIcards, I did not have any suspicion about their dealings. But I had a bad experience and hereby lodging my two complaints: 1 I ordered TWO numbers of Prestige omega select plus Aluminium round base Kadhai 250mm code 356582 Merch Ref 30720...
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R
ramkannan
from Noida, Uttar Pradesh
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Non delivery of product order no.69684175

Address:Kanchipuram, Tamil Nadu, 600119

I have ordred three sarees in order no.69684175 and they informed the shipping track no.[protected] couriered through Shree Marutti courier pvt ltd.
suddenly i was informed that the product was delivered and i am shocked since i have not received.
After verification of the process i found that the DELIVERY SHEET dated07/10/2015 10.46 AM, contains the NAME OF THE PARTY as LOVELY GUPTA INSTEAD OF my name KUMARAN K V and signature...
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V
veerendra BN
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung Galaxy S6 is not yet delivered/ provided the fake shipment number

Address:Gurgaon, Haryana
Website:www.shopclues.com

I have placed the (Samsung Galaxy S6) order on 12th october 2015, with order number 71195404 from Shopclues.com, still I did not received the product. I have called the courier department (OnDot) on 16th Oct 2015 just to inquire when would I be getting the product delivered. To my surprise they told me that product was delivered on 14 th october to different address and said that it's not the mobile product. I understood that the shopclues...
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S
sachin179
from Bengaluru, Karnataka
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Fake Delivery Information

Address:Gurgaon, Haryana, 122001
Website:www.shopclues.com

As I ordered my product, it was stating that it will be delivered within their stipulated time. I was waiting for the delivery . Every 2-3 days I started to get information about the product, that it was accepted, it was checked for quality, it was ready to dispatched, it was given to courier and it will be delivered on this date. After this all status I suddenly got a sms that your product has been returned back to the origin, I was shocked...
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M
Mvasagan
from Chennai, Tamil Nadu
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Product not delivered. order number 70572242

Address:Chennai, Tamil Nadu, 600053
Website:shopclues.com

I have orded Mamy Poko Pants Diaper - XXL (24 Pieces) (QTY:1) on 8th October 2015 Order no: 70572242 . I got SMS after one week saying goods is delivered. But the item is not delivered to me. I submitted my grievance thru Shopclues Customer Support and the Ticket numbers are 4628297 and 4681304. Still there is no response from the company. I have already paid the amount for the product. Kindly get me justice for me....
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S
SD Prasad
from Patna, Bihar
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Fake product delivered samsung mobile

Address:New Delhi, Delhi, 110010
Website:www.shopclues.com

Vide order no 69927271 samsung guru mobile delivered to me in dead position. I contact shopclues they told me to visit to authorised service centre they told the product not pertains to samsung company so i not help you. The same message given to shopclues with address and phone no of service centre but not taken any action for return...
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