Claimed

ShopClues.com Complaints & Reviews

1.3
Last updated Dec 13, 2023
Complaints 6999
Resolved
1672
Unresolved
5327
Quick Links
Statistics
Share
Contacts

File a complaint to ShopClues.com

Having problems with ShopClues.com?

File a complaint and get it resolved by ShopClues.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ShopClues.com
Customer Service Contacts

ShopClues.com Phone Numbers

Phone
+91 12 4441 4888
2308
917
+91 12 4466 9777
940
475

ShopClues.com Website

ShopClues.com Head Office Address

Building No. 112, Sector – 44
Gurgaon
Gurgaon District
Haryana
India
122 001

ShopClues.com reviews & complaints page 222

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
SIVATEJA GADEPALLI
from Srikakulam, Andhra Pradesh
Report
Copy

Wrong Memory card delivered

Address:New Delhi, Delhi, 110061
Website:ShopClues.com

I have ordered for Samsung Class 6, 32 GB memory card on 3rd of october and I have received Samsung Class 10, 32 GB memory card with order no.69303445 in a folded white paper in the company's cover on 10th of october even which is not working (it is showing that the memory card is blank and has unsupported files and I have done CMD format in Lap top which even is not solved by that). I was upset and I have asked them to replace the product...
+11 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jdura11
from Dimapur, Assam
Report
Copy

Expiration of 50 cluebucks

Address:Gurgaon, Haryana, 122 001
Website:shopclues.com

My shopclues.com ID is [protected]@gmail.com. They awarded me 50 cluebucks as a part THANK YOU SALE for my purchase. It has been said that there would be no expiration date for this 50 clues bucks. On 13th october, they deduct that 50 cluebucks and said that expiration date is over. Please do resolve this issue and bring back my 50 cluebucks....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dineshsareddy
from Bengaluru, Karnataka
Report
Copy

Product not delivered

Address:Bangalore, Karnataka, 560037
Website:shopclues.com

Hello, I have ordered Trio Premium Cotton Ankle Socks and ordered number 68627117. I did not received this item. But I got a message saying Your order 68627117 has been successfully delivered at the mentioned shipping address I ordered on 20th September, still I did not received the item. After 23 days I received only message(your order has been delivered successfully) not the item which I have ordered . What kind of company this...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vishal kataria
from Gurgaon, Haryana
Report
Copy

Recovery of password

Website:shop clues

I forgot the password then i go to shopclues and click on forgot password and enter my email id and cick ok it show that password recovery option sent on my id but when i opend the id no message come i do this 3 or 5 time please solve the problem qickly...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Azher Khan71
from Tiruchirappalli, Tamil Nadu
Report
Copy

Replacement of mobile phone

Address:500053
Website:www.ShopClues.com

Hi I ordered a mobile phone from shopclues.com date 12 September 2015 I ordered Motorola Nexus 6 XT1100 32GB might blue but they deliver me white color I want urgent replacement but they didn't replying to me they making me fool by saying you get your replacement with in 48hrs but they didn't I'm suffering from this problem since 30 September 2015 my order number is 68919083 can you help me to solve this problem please my contact :[protected]...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Priyanka Nandi
from New Delhi, Delhi
Report
Copy

Misguiding about the availability of the product

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.shopclues.com

I ordered one home decore product from shopclues, firsly they given me the confirmation for the shipment of that product but next day they provided me the status that, the product is not available with the merchant. if the product is not available than they should not promise the customer to deliver that product or they should mention the tagline of out of stock over the listing. But it is not happened and the website misguided me....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dhing42
from Delhi, Delhi
Report
Copy

Recovery of password

Address:New Delhi, Delhi, 110059

I forgot my password and I tried so many times to recover but it says that we have sent you the password to your email id. But if I check that and I go accordingly also again and again it's getting redirected to the same place to (login account)(forgot password)(Email Id to recover) after checking the mail again come to the same place then put all stuffs once again. I had talked over phone to them they same problem will set right in 48 hours...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Haji Mohammed
from Bhimunipatnam, Andhra Pradesh
Report
Copy

Samsung 13000 mah powerbank

Address:500002
Website:www.shopclues.com

Online shopping website called ShopClues.com offer fake / duplicate product. I order Samsung 13000 mah powerbank it's says 13000 mah powerbank but it's not at all. Order Code: 81543701. which is fake one. and local product. which may not even charge one phone half battery. i complain but they dnt even accept my request. however it's says 6 months warranty but. when i take it to samsung care-center they said it's fake product. which is not...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mynk Harit
from New Delhi, Delhi
Report
Copy

Company Is Not Responding Over My Complaints About The Product

Address:New Delhi, Delhi, 110046
Website:Shopclues.com

The product I ordered, From the online shopping site - Shopclues, is of very poor and dull quality. And moreover the company took more than enough days to deliver it. When i try to complaint about the product's quality through The Shop Clues App. Their just closed my complaint. I tried to again contacting the company regarding the issues with the product but all in vain. And this is not the first time the company's doing something like this....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kaleem3935
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not returning my money

Address:New Delhi, Delhi
Website:shopclues.com

I purchased american tourister trolley bag from shop clues but Shop clues send me broken american tourist trolly bag at rs 2149.00 Same day i complain to shop clues and upload picture. they told me to send back to clues network pvt ltd delhi . When i send to clues network pvt ltd delhi (rs 590.courier charge Paid by me) Via dtdc courier .they forbade to accept it . They yet not refund my money .i have complain many time to his customer care...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
V
vipul1085
from New Delhi, Delhi
Report
Copy

Refund oder no 68527120

Address:New Delhi, Delhi, 110085
Website:shopclues.com

My order no. 68527120 . Date of order 19 sept 2015 I cancelled my ordered due to no delivery after 12 days and also they provide me fake tracing number even when i call customer care executive to trace my mobile they said no record found. Now, after cancelled my order my refund is still pending from long time and no response from custmer care....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
abdulwmp
from Delhi, Delhi
Report
Copy

100% cash back not received

Address:Gurgaon, Haryana, 122001
Website:www.shopclues.com

I had purchased four items worth Rs. 690/- on 13th August 2015 in order to get 100% Cash Back as part of "Independence Day Sale 11-15 August 2015". Cleverly they split-ted it into four orders and purposefully undelivered one time. Afterwards I wrote many complaints to them, but other than automated response and automate closure of complaints; I am yet to receive any response from them. The delivered products are also of cheap quality....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Lokesh sapra
from Noida, Uttar Pradesh
Report
Copy

Duplicate, Defective, Not Refunding the CASH

Address:Faridabad, Haryana, 121001
Website:WWW.SHOPCLUES.COM

Sir/Mam SHOP CLUES-Ticket No of Complaint-4396102 I have order from the product from the shop clues Order no. 66138840 Product was Defective and part were missing. I returned the product and they refund my money in form of Cluebucks. They haven't informed me. Then I order another product from that clue bucks Order no.67500984 That product was duplicate. I told them to give me that product or CASH BACK. They again gave me Cluebucks. Now...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
baluvad
from Hyderabad, Telangana
Report
Copy

Asus Zenfone 2 Laser ZE550KL

Address:Hyderabad, Andhra Pradesh, 500055
Website:shopclues.com

10.10.15 Hyderabad Dear Sir, I had ordered for Asus Zenfone Laser ZE550 KL model with shopclues.com online on 23.09.15 (worth Rs. 9, 800) . I was delivered a Asus Zenfone Laser ZE500 KL model on 30.09.2015. Asus Zenfone Laser ZE550 KL is 5.5" mobile whereas Asus Zenfone Laser ZE500 KL is 5" mobile on 30.09.15. I had brought this fact to the notice of Shopclues.com on the 30.09.15 night and I had been provided with request ID 2074484....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:122001
Website:www.shopclues.com

This product delivery has already been rejected by me on 22 sep. 2015, Courier partner not sending the product to shopclues.com till date, when I am calling to courier to send back my product to shopclues.com so that my money get credited again but they continued cut my call not picking call all the time I made nearly 20 calls so far. What I thought shopclues and courier company making fraud to me by not answering to anything.. After...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vivek Mishra57
Report
Copy

Faulty and another product deliver

Address:Ghaziabad, Uttar Pradesh, 201010

Sir, i purchase a samsung original powerbank9000 Mah with shopclues.com order no= 69881862, & Delhivery courier no [protected], But they send me a faulty broken and duplicate coy product. Pl rectify and clearify immediately. My mob no is [protected],...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Gurgaon, Haryana, 122017
Website:Shopclues.com

Extremely poor and cheap quality product. This may sell on road side for 10/-, Definitely not for 109/-, the poor quality of agarbattis and poor packing, and shopclues selling 10 rs thing for 110/-, ten times the cost is an experience which tells you should never shop from cheap products range of shopclues. Avoid shopping with shopclues. Shame on shopclues....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nikhil Kumar Sharma1
from Gurgaon, Haryana
Report
Copy

Product defective

Address:New Delhi, Delhi, 110018
Website:shopclues.com

Dear Team, With reference yo my any yours below mail i have ordered a One plus One mobile phone on 5th September, 2015. Order was received but it was a bad quality phone with defects. So i filed a return request for my order no:[protected], After many followups my phone got replaced, but yesterday when i received my replaced mobile phone with order no[protected] after delay in delivery delay i found that this phone is not starting. I tried...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vijendra chouhan
from Mumbai, Maharashtra
Report
Copy

Product delivery

Address:Hoshangabad, Madhya Pradesh, 484001
Website:WWW.SHOPCLUE.COM

ME ORDER BOOKIND ID 68928177 ON DATED 22/09/2015 ON SHOPCLUE.COM ON DATED 8/9/2015 ONLINE STATUS SHOWING DELIVERED BUT PRODUCT NOT DELVERED ON SHIPPING ADDRESS CMPDIL CAMP SINGHPUR SHAHDOL 484001 . This order is shipped via Overnite Express. The tracking number for this shipment is [protected]. To track this package got http://www.overnitenet.com/ and enter the tracking number shown above. FAITHFULLY VIJENDRA CHOUHAN [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sksinha0005
Report
Copy

My order not delivery

Address:Hoshiarpur, Punjab, 68575886
Website:www.Shopclus online shopping. com

My Shopclus order number 68575886 for krisons usb 2.0 Home theatre is not delivered. My order request dete 19/09/2015 by Online payment internet banking is Rs 849. Shopclus online shopping is very very poor service. Please my product is shipped....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy