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ShopClues.com Complaints & Reviews

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Last updated Dec 13, 2023
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ShopClues.com Website

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Building No. 112, Sector – 44
Gurgaon
Gurgaon District
Haryana
India
122 001

ShopClues.com reviews & complaints page 221

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R
rajender kumar445
from Delhi, Delhi
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Fraud by shopclues company

Address:Gurgaon, Haryana, 122003
Website:www.shopclues.com

Dear sir i booked a Demokrazy Collar Jacket Black With Pocket product code:7245436 order no[protected] but wrong product deliverd to me which is not real product that i booked i call to cust care but they ignore my problem and i also sent a mail but also same here no reply from company...
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M
moonyoung
from Delhi, Delhi
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Very cheap p[roduct from shopclues.com

Address:784001
Website:shopclues.com

I have ordered "Nike" socks (as it was showing in their website) from shopclues.com on 9th October 2015, at Rupees 149.00 which was delivered on 15th OCtober, 2015. But when I got the product I was Very disappointed because they have sent a very cheap product from their site instead of the "Nike". I bought the product because it was a branded one & the price was too affordable. I have decided that I will never buy any product from their site....
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D
deependar katiyar
from Mumbai, Maharashtra
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Service and return policy of the product

Address:Bhopal, Madhya Pradesh, 462022

I have booked bulk sarees from shopclues, in which the quality of the product and the supplied item mentioned in the website not matched after receiving the product, afterwards i have file the complaint to return the product, they are not acknowledging properly and not return the product, which is not mentioned in the terms and conditions. The order no. of the product for which i have requested to return in shopclues is 69572510.they are...
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S
sarfarazanwar123
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Sony powerbank 10000 mah

Address:395010
Website:shopcules.com

I have ordered a sony powerbank of 10000mah through shopcules. But it is not working properly. When i check the power it is 2500 mah only. And it is not able to charge my simple phone which having 1000 mah battery even it show the powerbank is fully charged. And also it turns off after every five or ten minutes. My shopcules order no. Is 67829066. Its seller adress is OmShiv complex yogi chowk surat gujrat Phn [protected] My mobile...
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H
Harpal Singh
from Pune, Maharashtra
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Received a wrong mobile device.

Address:560100
Website:www.shopclues.com

I have ordered Samsang Galaxy S6 64GB where as i have received 32GB. Its been 2 weeks & Shopclues has hardly done anything on the return/refund. Pls. help. Product: Samsung Galaxy S6 Edge – 64GB – (6 Months Brand Warranty) Order No. 69004065 Return ID: 2098558 Received date : 03-Oct-15 Return Requested Date: 05-Oct-15 Customer care simply says they are working on the issue but nothing has been done so far....
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M
madhuvinay
from Madurai, Tamil Nadu
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Product damage not refunding money

Address:New Delhi, Delhi, 122003
Website:shopclue

Order Number: 69801780 Return Number: 2128153 Product: Kriaa Vivaah Exclusive Floral Design 4 Line Rani Haar Kundan Necklace Set Reason: Packaging and product both are damaged Action: Refund i order product on 3rd october 2015 and i got product on 10th october 2015 afternoon...product damage i gave complain on 12th october 2015, but till now no response from there, so irresponsible not lifting call, if they lift also make call...
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S
sidgoel
from Delhi, Delhi
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Defective mobile delivered

Address:Gurgaon, Haryana, 122001
Website:shopclues.com

We have purchased a new mobile from SHOPCLUES.com holding order ID 70632889.. they have delivered the product me in 7 Days & delivered me a defective product.. I Have tried contacting SHOPCLUES customer service number approx 20 times to replace my handset, but always they keep on hold i.e., for a time of 30 minutes & they dont care for the customer. i was on hold on all the calls for minimum of 30 minutes.. there is no supervisor...
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H
Hitesh Talreja
from Mumbai, Maharashtra
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Return request being rejected

Address:Thane, Maharashtra, 400603
Website:www.shopclues.com

I ordered a ring from shopclues worth 99rs with 2-3 days i received the product now in images it was very different and what came to my house is a very thin metal ring on which a sticky paper was stuck and sparkles with glue. it looks so cheap that it is not even wearable. now i contacted shopclues for returning the product, they rejected the return request saying that they can only process the return request only if the specifications dont...
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G
gowhar basha
from Bengaluru, Karnataka
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I returned the order but they refunded only partial amount

Address:Vellore, Tamil Nadu, 632602

Order no : 67717612. I purchased the mobile on above mentioned order number. i purchased it for rs.929, i was unsatisfactory with this product and returned it . but they refunded only rs.250 instead of rs.929. So i complaint regarding this to shopclues customer care but they are not responding to my problems. i purchased on[protected]. but still i not get my balance amount . please help on this...
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M
matheshmani
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Money not refunded

Address:600096
Website:shopcluse.com

MY RETURN REQUESTS RETURN ID ORDER ID 2052729 67055039 i was baught the sony power bank 10000mh in shopcluse but the product is not fullfilled they cant upto charge 10min so i was return the product in shopcluse come and get option they said money refunded in one week but after two weeks money is not refunded in my account...
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B
Bijay Raj
from Mumbai, Maharashtra
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Xiaomi mobile

Address:122001

FROM THE LAST 13 DAYS I AM VERY SUFFERED,
I have purchased a redimi note 4g mobile and received on 4th October and found to see that the item is not showing network. RETURN REQUEST BOOKED ON 4th ( THE SAME DAY) Please return it and refund the money. The product is with the delivery address return slip packed vide Return id no 2094903. I am no more interested your product.
From the day, I was keeping contact with shopclues and...
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M
mervin fernandes
from Pune, Maharashtra
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Courier company not delivering order

Address:403517
Website:www.shopclues.com

I placed an order on the Shop Clues website on 30 September, 2015. The order number is 69673352, the name of the product is Panasonic Er115 Nose And Hair Trimmer Er 115. As per the Shop Clues website, this order shipped only on 8 October, 2015. This is huge amount of time. I wonder what was going on all this time. As per Shop Clues, the order shipped via Professional Couriers and the tracking id for the shipment is KUR[protected]. Till...
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S
Siva Prasad Nayak
from Kolkata, West Bengal
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Not received product...But showing delivered

Address:Gurgaon, Haryana, 122 001
Website:www.shopclues.com

I haven given the order of two nos quantity. But i received only one nos quantity of this product. Another product i haven't received. After a many discussion with customer care, i am not getting a single reply from their side. They are just simply keeping silent. Order Number: 61148563 Return Number: 1899936 Product: Body Maxx 24 Kg Home Gym Rubber Weight Plates+3Ft Curl Rod+Gloves+Dumbells+Grip My contact no : [protected] Email...
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S
Sumanta De
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No Refund after 20 days

Website:www.shopclues.com

Never buy from this Fraud company.They are delivering wrong products, there after not responding to calls or mails.Many people are cheated by them.Be aware.I lost 1500/- by India's Biggest Fraud ShopClues.My order cancelled by them 25 days back.But no refund after repeated mails.Never buy from shopclues.Sign this pitition to fight against shopclues https://www.change.org/p/thousands-consumer-forum-fraud-online-shopping-website-shopclues?recruiter=[protected]&utm_source=share_petition&utm_medium=copylink...
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G
guru_mprasad
from Delhi, Delhi
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Fake wrist watch return request completed but refund not received

Address:Bangalore, Karnataka, 560049
Website:www.shopclues.com/casio-edifice-stopwatch-chronograph-brown-dial-mens-watch-efr-539l-5avudf-ex.html

Hi, I ordered a "Casio Edifice Stopwatch Chronograph Brown Dial Men's Watch - EFR-539L-5AVUDF - Code: 5641394" through Shopclues only to know upon receiving the item that it was a fake one. Returned the watch thinking that I would receive money back, but what I was informed through the email was, another watch was again sent to my address as a replacement. Getting irate, I contacted the customer support to address this concern...
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A
Amulya Rana
from Bengaluru, Karnataka
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Not receive the product

Address:Bangalore, Karnataka, 560029
Website:Shopclues

I ordered two bedsheet 69540078 & 69540080. I didn't get the product. But status showed delivered. I called customer care raised complain- 4556475 for 1 bedsheet .again I am trying reach but unable to reach. This is aa cheating company. Plz help...
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A
anjaiah_o
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Inflated price of the product they sell

Address:New Delhi, Delhi, 110017

My order no.70266624 appam patra. on app it was shown that actual price of appam patra is 550/-Rs. and showed huge discout by false ways and the final product you sent has the price (MRP) 395/-Rs.on the pack which was delivered.i had paid only 98/- rs. for the product but in my opnion shopclues people lure the customers by inflating the product price and show huge discount.this is completely out of constitutional act. This people are luring...
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K
Kunal Khetan
from Gwalior, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Denial of refund for my order

Address:Gurgaon, Haryana, 122001
Website:www.shopclues.com

I place an order on Shopclues on the 13th of August. Here are the order details -

Order ID[protected]
Order Date - 13 Aug 2015
Order Time - 07:59 PM
Item - Strontium 16 GB Pollex USB Drive (Quantity -10)

Firstly, I got the parcel delivered to my home after many follow ups and after more than a month! The shipping partner was SafeXpress (Tracking No.[protected]

After opening...
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S
susmithajohn
from Delhi, Delhi
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Nothing inside the order box

Address:Coimbatore, Tamil Nadu, 641114
Website:www.shopclues.com/micro-hd-32-gb-sindisk-micro-sd-hc-memory-cards-sales.html

First i ordered one 10000 Mah sony power bank. its a fake power bank and i return to shop clues and they refund my amount to shop clues bucks. By using shop clues bucks, i ordered one 32GB 32 GB SaNDISK MICRO SD HC MEMORY CARD. order number: 70007471. when i getting there is nothing inside the box. And when i applying for the return request, some errors will occure, i can't apply for the return request. shop clues always cheating customers....
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R
Rajesh BlackHat
from Bangalore, Karnataka
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Received defective product, return request rejected

Order no :70570373, I received a damaged product i raised a request after Checking the product bit it was rejected From Seller end..i need them to take back the worst Product and Refund my Money.as per shopclues policy they must take the product back...
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