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ShopClues.com Complaints & Reviews

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Last updated Dec 13, 2023
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Building No. 112, Sector – 44
Gurgaon
Gurgaon District
Haryana
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122 001

ShopClues.com reviews & complaints page 224

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N
nahal123
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Not refunding cash

Website:SHOPCLUES.COM

67092159, placed sep 4 th, shared incorrect coureir tracking number (which is not registred with st courier [protected], got confirmation mail from st courier), and fooled me for a month, wrote somany mails to cs, no reply other than will resolve to three days (Mr, amit wrote me on 13th sep willl reolve within 2 days, on 16 mr amrit wrote me will deliver with in 3 days, 21 amit wrote me will resolve within 2 days again 25 th amit asking for...
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K
Keshaodaas
from Noida, Uttar Pradesh
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Short delivery of products

Address:Gautam Buddh Nagar, Uttar Pradesh
Website:shopclues.com

I purchased 2 Yoga mats on 29 Sept. 15 booked under order no. 69582215. I received delivery on Saturday Oct 3. I am a yoga teacher and I had purchased the items for my clients. Sunday being off day I took the packed package today ( Monday ) to my clients home. On opening the package we found only one mat inside. The cost for one was 399/-. I was charged 824/- for two mats. Packing slip also mentions 2 Yoga mats, amount Rs. 824/-. I feel cheated....
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T
Tk Kiran
from Hyderabad, Telangana
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Order is not dispatched

My order no:69241798.I have ordered exclusive offer ( nova dryer 1000w + eyebrow trimmer) code: 76222236 on order date: 27 sep 2015, 10:07 am
But till now i don't have any response this is the waste of service they make the people fools this is not the correct way to earn money if you do not complete the with in the given time simply close it this is not the correct way track my order asap other wise refund my money.
My...
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C
Chirag M Arora
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Shop Clues Refund pending from the last 4 Months, But their 5-6 working days seems like an year .

Address:Faridabad, Haryana
Website:www.shopclues.com

I ordered car mats for my Fiat Punto (Order ID[protected] Date 04 Jun 2015, ) through ShopClues.com but got mat for other model car. Logded a complaint for return on 19Jun 2015, (Return ID 1557408 ) and from date time i am waiting for the refund. As per the customer care team whenever i used to followup with them, they only got this as an answer - Resolution is still pending and it will take another 5-6 working days. As more than 4months...
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V
Vinayak Waghmare
from Ahmedabad, Gujarat
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Lg mc2844 Microwave oven

Address:Gurgaon, Haryana
Website:em.shopclues.com

Respected Sir, I have ordered Lg microwave oven mc2844 by order no. 65398013 from shopclues on 16 July 2015 which i got on 29 July. But it was defected ( not working ), so i requested for the return of the product. At first i was told that their courier partner will come and pick the product so i waited for 3-4 days but no response so i called them then they told me that their courier partner can't come. So again i waited for 4-5 days...
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Address:Gurgaon, Haryana
Website:shopclues.com

I ordered for a tablet vizio vz 706 talk but i was delivered wrong and defective product on 29 th june its cost was rs 3699 i raised return request same day after much delayed tactics i was asked to return the product in august which i returned on 14th august till date i have not been paid any refund and not i have been delivered the genuine product which i ordered my funds are blocked since 3 months please help me either to get refund or...
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S
skumardhir
from Pune, Maharashtra
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No replacement or refund of wrong product

Address:Gurgaon, Haryana
Website:shopclues.com

I have placed an order for a tablet vizio vz 706 talk but i was delivered some other modle of vizio without talk and also defective piece in june 2015 i raised return request on 29 th june and by delaying tacticts i was asked to return the product in august and i return the defective and wrong product delivered to me on 14aug 2015 but till date my money of rs 3699 is blocked neither i have received genuine product which i ordered nor any...
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S
shehjadi
from Pune, Maharashtra
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Disabling my login id

Address:Gurgaon, Haryana
Website:shopclues.com

My log in id has been disabled and i am having rs 1152 in the form of clue bucks in my account company has disabled my id without any prior intimation these clue bucks are from the return of defective products sent to shopclues i want either my id be enabled to use my blocked amount for shopping new products or my money be refunded back to me...
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R
ravikant2108
from Mumbai, Maharashtra
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Delivered faulty/defective mobile phone and not replacing it

Address:Mumbai City, Maharashtra

(ShopClues order 64780007‏) I spoke to your customer care several times and send several mails but they are not responding positively. I have lodged a complaint to either refund or replace my product (mobile phone). They are saying that request cannot be entertained because product was damaged (I named it 'damaged') and request was filed after 2 days. If I would have named it 'defective' they would have entertained it in span of 10 days....
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P
pratapshi23
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Product

Address:Gurgaon, Haryana
Website:www.shopclues.com

One of wrost expriance i had today with shop clues team, one week back ordered axe signature due whic was received today, when i opened product i was quite shock known what perfume was damagd in such way all around my sofa went wet.. order no:69152922...
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M
Manpreet7696
from Delhi, Delhi
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Axe Deo and Mp3 player

Address:Ludhiana, Punjab
Website:www.shopclues.com

Hi, I made an order from Shopclues.com for Axe Deo and Mp3 player in the deal (order id[protected] on 24 Sep, 2015 but today on 3 Oct, 2015 when I received my order, I was shocked to see different Deo "Ice Deo" instead of "Ax Deo". I want to complain because shopclues.com is an advertising wrong thing. I have just seen reviews and was shocked because this happened not with me but with all customers. I'm also sending attached photographs...
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J
Jitender1988
from Gurgaon, Haryana
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Product not delivered, not providing refund

Address:Gurgaon, Haryana
Website:www.shopclues.com

I am order Himachali Topi via Order No 56425585 from shopclues.com on 15 Jun, 2015. On 18th of June, 2015 product status shows as delivered. On 19th of Jun, I called customer support and they asked that they will look into it and wait for 2-3 day, it will be delivered to me. No ordered was received nor any courier person called me. On 24 Jun, I again called helpdesk and asked for the status. They informed me that product is delivered...
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L
lokes68
from Puducherry, Puducherry
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Delivered to wrong Address

Address:Chennai, Tamil Nadu

DEAR SIR, I HAVE ORDERED ONLINE SHIRT AT WWW.SHOPCLUES.COM ON 27/09/2015. MY ORDER NUMBER IS : 69363168. YESTERDAY IT WAS DELIVERED TO SOME OTHER. NOT TO ME. WHEN I TRACKED THEIR WEBSITE I CAME TO KNOW THAT THEY DELIVERED IT SOMEWHERE. TODAY MORNING I COMPLAINT IT TO THEM BY EMAIL AS BELOW SAID SAID . LOKESHMOHAN, Oct 3, 7:49 AM: yet i didnt get your parcel. but in your website you were mentioning it was delivered. but i didnt...
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B
Boregowda Ganesh
from Gurgaon, Haryana
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Not Recived Refund its one Month No Reply From them Also

Address:Bangalore, Karnataka
Website:SHOPCLUS.COM

Dear Sir kindly Help 1. I Booked Sony Branded Power Bank 35 numbers form Shopclus Silver Colour Dated 30th August 2015 2) got a Delivery dated 4th Septemeber 2015 3) We Paid Money Since Couriour Guy Was Not Allowing the Prodcuts to be Opened after paying When We opened the Box for our Shock We got All the Duplicate Products for Sony, it Was of All Different Colours, Comaplterly Damged Conditions and it Came Without Billing or Invoice...
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B
Balwindersingh19
from Mumbai, Maharashtra
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LED and Multiutility chopper vegetable cutter

Address:Fazilka, Punjab
Website:www.shopclues.com

Dear team, I have ordered 2 products from shopclues.com on 17th sep 2015 and paid money upfront from my credit card. After order is placed I have not received order confirmation for LED bearing order no 68401210, then post complaint they said we will get back to you, but never got satisfactory answer from them. They assured me over phone that last day of delivery would be 29th sep 2015, but when I called before that to asked for shipped...
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V
vikas khyalia
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Regarding faulty product

Website:www.shopclues.com

Sir I have ordered a Sony power bank of 10000mah capacity through shopclues online. My order number for this product is 66475207 .I found that the power bank that I receive is not working . It automatically disconnect the power supply to output after few second. I also found that the power bank which I have ordered is only 2500 mah battery inside it instead of 10000mah.I have lodged many return back request(around 5- 6 times to shopclues's...
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N
nagaramit
from Delhi, Delhi
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Complaints against provide bad product n fraud

Address:Gurgaon, Haryana
Website:shopclues.com

Hello sir i am feeling very bad with the product quality of shopclues .com. This complaint against the product or order no68212710 Order 14 Sep 2015, 04:28 PM Order Date its seems duplicate and when i used this product only 25 % battery will be charged of my cell phone and the usb charger's bateery will low... as per your configration the sony charger is 10000 mah but i don't think, in my opinion its only 100mah. sorry to say this product...
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R
Ranveer Bains
from Chandigarh, Chandigarh
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It Scam , Product send it not what was shown on website

Address:New Delhi, Delhi
Website:www.shopclues.com/

It worst experience that I have, will never recommend any body to order any thing from this site. It not the product I order that it showing in site . It fake site that I am going to post with ID and order and picture what was been send to me ...Axe Deo + Mp3 Player...Order Number (25 Sep 2015, 12:04 AM) 69055414 What I got was Ice deo local made // Mp3 player is fake device with LED .That you turn on red light and it does nothing ... Hope...
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Abdul Saleh
from Dehu Road, Maharashtra
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Incomplete product delivery

Address:Pune, Maharashtra
Website:www.shopclues.com/50-kg-body-maxx-weight-lifting-home-gym-complete-set..-50-kg-home-gym.html

50 KG BODY MAXX WEIGHT LIFTING HOME GYM COMPLETE SET.. 50 KG HOME GYM Shopclues.com Item Code: 1846672 Shopclues.com Oder Number: 65434955 SafexpressAWB: 43782059 This delivery is not delivered me complete i have received 2 parcels of 3. This matter is already on the escalation with Shopclues.com on daily basis but nothing is been resolved they only speak as taught parrots? Safexpress has told me clearly that from there end one of...
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G
Gary Awasthi
from Gurgaon, Haryana
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Sony Bluetooth speaker delivery

Address:Gurgaon, Haryana
Website:www.shopclues.com/

I have ordered a Sony bluetooth speaker and my order id was 69189484. After 5 days of my order, seller called me and told that he will send duplicate Sony bluetooth speaker so I said that I don't want duplicate speaker.and shopclues cancelled my order without giving any notification. These Shopclues.com guys doing fraud, making Indian customers fool and attracting visitors by using illegal tactics. People should well aware from Shopclues.com...
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