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ShopClues.com Complaints & Reviews

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Updated: Nov 28, 2025
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ShopClues.com reviews & complaints page 26

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S
Satyam Raghuvanshi
Sep 23, 2020
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They send me wring product and dnt pickup the product even its give return policy
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    bisaj tanty
    from Sambalpur, Odisha
    Sep 21, 2020
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    Vide order no[protected] for a ikall mobile a percel 08 sep 2020 but missing part arrised a ticket vide no8059085 on same date on 08sep 2020 till date the shop clues not pickup the return or not refund the amount after several call the customer care not respond my or not call back me please solve my refund an early. The shopclues massage only return request shown in my profile.
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      Raunak12345
      Sep 19, 2020
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      Balvant, Digvijay and Sanjay Sharma

      Ye teeno madarchodo k khilaf company legal action le qki ye teeno madarchod company k dalaal hai or ye behen k laude company k dalaali k paiso pe jeete hai or company ka naam dubate hai or comapny k kuch branches me pta hai prr uske baad bhi inke khilaaf koi action nhi le rhi hai or apna damad bnnake khila rhi hai

      Meri company se requeat hai ki in madarchodo k khilaf legal action le or in pr strict action le nhi to company road pe aa jaayegi or aise chutiye log company k laude lga denge.
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        Ankit Singh1507
        Sep 16, 2020
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        Address: Clues Network Pvt. Ltd., Building No. 112, Sector – 44, Gurgaon, 122 001, Haryana, India

        Hello Team,
        I had purchased a headphone from shopclues. I contacted them before placing order they assure me the project is original. But when I received the product it was fake, so I went ahead and raised a refund and return request for same. Now these people have refunded the amount in form of cashback. But I need my money back as i am not interested in buying fake products. I have been trying to contact them but no response from them.
        Request you to please help to get my 1188 rupees back
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          drvinod82
          Sep 15, 2020
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          I have placed a order for 2 items on 3rd sep 2020 but company delivered only 1item I.e. a Ear phone and status showing deliverd both items... I complainted so many times but no any response given... Details attached herewith

          Thanks
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            A
            ajitichhponani
            from Surat, Gujarat
            Sep 11, 2020
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            Address: GURGAON,HARYANA

            Ref :above transaction ids
            I have not placed any order.
            Please cancel all my orders and refund amounts
            Pl. Call me
            Ajit singh ichhponani

            [protected]
            Shamgarh 458883
            Mp
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              Sujeet Kumar p
              Sep 11, 2020
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              Address: 48 malakraj rambagh prayagraj

              My product is change and change item not working please return
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              Sir my product is change and another item not working
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                M
                Mahantesh S. Teggi
                Sep 8, 2020
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                Order numbers[protected],[protected].
                Change the registered mobile number to - [protected], [protected].
                Add the name mallikarjun b yandigeri in shipping address.
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                  Adam Wojtyla
                  Sep 8, 2020
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                  Address: Shopclues

                  I've ordered a jbl speaker. It was delivered after a week but it was wrong product wrong colour also damaged. Suddenly i approched them but they are not replaying. I want to return the product i have lost my my money.
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                    M
                    mail.aloks
                    from Jaipur, Rajasthan
                    Sep 7, 2020
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                    Order id[protected], asus vivobook 14x412ua ek319t

                    I ordered a laptop which was supposed to be delivered by shoupclues on 1st sept. Order was not delivered and since than i am sending messages for cancel and refund but not getting response.

                    Customer care is also not taking calls.

                    I do not want this laptop now as it is already delayed and this requirement was urgent. Please help getting my refund from shopcluses.
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                      neelam Lg
                      Sep 4, 2020
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                      Address: Jamour, Udham singh nagar, Uttrakhand-262308

                      Hi,

                      Product is very bad quality and when i request for return then return request was rejected for order id :[protected]
                      Not any support got from customer care support department.

                      Regards,
                      Neelam
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                        Amitkamail Mail
                        Sep 4, 2020
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                        I ordered realme q which cost me 1999 but they send me realme r11 which costs 999 and when I tried to return they rejected it what should I do now I tried calling them but they didn't answer
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                          Shivakrishna Shiva
                          Sep 3, 2020
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                          Today I got a call from [protected] and a message that you got first prize in contest and he is asking that aadhar details .
                          So kindly help me
                          That it was fraud or real
                          Tq team
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                            Archana Chandrashekar
                            Sep 2, 2020
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                            Hi team, I have received a notification that I have won a swift dezire on account of 10th anniversary of ShopClues..pls let me know if this is genuine
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                              NARESH NK
                              Sep 1, 2020
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                              Address: BHAGAT SINGH CHOWK LOHARU HARYANA

                              I order a smartwatch but they send another type watch.
                              When we do return the person tell that was not watch which they send. They do cheating with us. Please do something about this case and give my money back
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                                mangeshsharma31578724
                                Sep 1, 2020
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                                Order i'd
                                [protected]
                                [protected]

                                I had ordered hobbins powerbank as per the customer review of 5 star i had ordered it but i had reciveed unbranded powerbank and also small size, and low mah powerbank

                                I m not duffer and idot that i should accept deffective and unbranded product what was shown and what was provide and my return pcikup also cancel from shopclues please take this back and refund my money back
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                                  balu365
                                  Aug 31, 2020
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                                  Address: Chitkara university, Chitkara university, Rajpura, 140401

                                  Order number :[protected]
                                  Product : hsj wireless i7 single bluetooth headphone with mic
                                  Shipped by : bluedart - dartplus
                                  Tracking number : [protected]
                                  Payment status : paid
                                  Order status : shipped
                                  Estimated delivery date : mon 31 aug
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                                    Abhishek Jain Bajaj
                                    Aug 31, 2020
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                                    Address: Main road ram charan gali sirsaganj firozabad

                                    We have purchased new phone i kall k10 your online site shop clues. Com you delivered defective product phone front camera does not work i call your coustomer service no many times no one sloved my problem i belive you you solved my problem as soon as possible
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                                      bisaj tanty
                                      from Sambalpur, Odisha
                                      Aug 30, 2020
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                                      Dear sir/madam,

                                      I have 2 Nos of return items one to Amazon another to shop clues.

                                      1- Amazon order ID No[protected]

                                      2- shop clues order ID No[protected]

                                      Due to the default of the item I am arising, return request and approved .

                                      → But due to misunderstanding the blue dart courier picked the returns item of Amazon and sent to shop clues courier seller vide blue dart courier waybill No.[protected]. The item received by you on date 10/08/2020.

                                      → I dispatched the return item of shop clues to the seller on date 14/08/2020 vide CN No- [protected] of own cost and the item received by you on date 18/08/2020.

                                      My gentle request to the seller please return the Amazon item which was received by you on date 10/08/2020 . If you will return the item then I will be able to return the Amazon product.

                                      I am attaching the way bill and (DRS) report which is collected from blue dart courier service for your reference as per advice by you(madam) .Please take necessary action at your end

                                      thanks & regards

                                      BISAJ TANTY

                                      [protected]
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                                        M
                                        Madhavi Bangal
                                        Aug 28, 2020
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                                        Address: Clues Network Private Limited, Building No. 112, Sector-44, Gurgaon, 122001, Haryana, India,

                                        I had placed the order of Vkaran anarkali gown online from my son's mobile (Mobile Number : [protected]) on 20/7/2020. Order ID is[protected]. I had paid the amount of Rs. 639 online by using my son's debit card. But till today I did not get this product. And on 24/7/2020 my son received the message that the product is delivered to you. The delivery agent did not call me to inform about the delivery of the product. Since 24th July I am sending the messages on customer support to Shopclues company regarding the delivery issue. Also I tried to contact the shopclues customer executive on [protected] regarding the delivery problem. But nobody received my call. Only the recorded voice could be heard. On 26th August again I requested the customer executive to call me and the customer executive called me. But the executive refused to deliver the product. Then I requested the executive to give the refund of Rs. 639. But the executive again refused to give the refund of Rs. 639. I want either Vkaran anarkali gown or the refund of Rs. 639. Please solve this problem as early as possible.

                                        Mrs. Madhavi Bangal
                                        Bangalore, Karnataka.
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