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ShopClues.com Complaints & Reviews

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Updated: Nov 28, 2025
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ShopClues.com reviews & complaints page 33

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G
Ganraj Patil
from Mumbai, Maharashtra
Jul 31, 2020
Resolved
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This is my order number of shopclues
[protected] and[protected]

I had ordered saffola oil container of rs 660 of 2 quantity of different order... O had paid all the taxes and including all shipping charge from this parcel... It means i should get the product in good packing condition but unfortunately it wouldn't happen because of the poor packing from shoclues seller and also all oil are damage due to
This two order given in one box instead of two and this two containers are bended and damage during transit due to collision of two each other when i open it oil was floated in box and become wet from outside i taught in rainy the box has wet but this happen due to internal leakage and all the oil can given me old stock and inside it santizeer bottle given which was not included but it was also damage and all santizeer was mixed into the oil totally annoying to see the damage product and now after my order the product was out of stock from seller it means.. The last order was from me from the seller if the fresh stock was not there why expired product given to me that also in poor packing in which the product damage during transit due to collision of each other.. This happen due to poor packing it is totally leakage and mixed sanitizer alcohol in oil no use of accepting damage and expired product which is hazerdous to our health allready we are living in cornoa pandemic condition taking care of each step and in that we are receiving damage and deffective and expired product which is harmful to our health and cause to our immune system please take this back and refund my money... Disposable product given to me which is harmful and not usable.. I m waiting for the resolution from shopclues
Aug 7, 2021
Complaint marked as Resolved 
ShopClues.com customer support has been notified about the posted complaint.
Verified Support
Aug 19, 2020
ShopClues.com Customer Care's response
Hi Ganraj,

We've responded you on your previous complaint in this regard. Please check the same for more clarity.

Best Regards,
Team ShopClues
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    TanmayHaldankar1646464
    Jul 31, 2020
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    This is my order number of shopclues
    [protected] and[protected]

    I had ordered saffola oil container of rs 660 of 2 quantity of different order... O had paid all the taxes and including all shipping charge from this parcel... It means i should get the product in good packing condition but unfortunately it wouldn't happen because of the poor packing from shoclues seller and also all oil are damage due to
    This two order given in one box instead of two and this two containers are bended and damage during transit due to collision of two each other when i open it oil was floated in box and become wet from outside i taught in rainy the box has wet but this happen due to internal leakage and all the oil can given me old stock and inside it santizeer bottle given which was not included but it was also damage and all santizeer was mixed into the oil totally annoying to see the damage product and now after my order the product was out of stock from seller it means.. The last order was from me from the seller if the fresh stock was not there why expired product given to me that also in poor packing in which the product damage during transit due to collision of each other.. This happen due to poor packing it is totally leakage and mixed sanitizer alcohol in oil no use of accepting damage and expired product which is hazerdous to our health allready we are living in cornoa pandemic condition taking care of each step and in that we are receiving damage and deffective and expired product which is harmful to our health and cause to our immune system please take this back and refund my money... Disposable product given to me which is harmful and not usable.. I m waiting for the resolution from shopclues
    ShopClues.com customer support has been notified about the posted complaint.
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      mangeshsharma31578724
      Jul 31, 2020
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      This is my order number of shopclues
      [protected] and[protected]

      I had ordered saffola oil container of rs 660 of 2 quantity of different order... O had paid all the taxes and including all shipping charge from this parcel... It means i should get the product in good packing condition but unfortunately it wouldn't happen because of the poor packing from shoclues seller and also all oil are damage due to
      This two order given in one box instead of two and this two containers are bended and damage during transit due to collision of two each other when i open it oil was floated in box and become wet from outside i taught in rainy the box has wet but this happen due to internal leakage and all the oil can given me old stock and inside it santizeer bottle given which was not included but it was also damage and all santizeer was mixed into the oil totally annoying to see the damage product and now after my order the product was out of stock from seller it means.. The last order was from me from the seller if the fresh stock was not there why expired product given to me that also in poor packing in which the product damage during transit due to collision of each other.. This happen due to poor packing it is totally leakage and mixed sanitizer alcohol in oil no use of accepting damage and expired product which is hazerdous to our health allready we are living in cornoa pandemic condition taking care of each step and in that we are receiving damage and deffective and expired product which is harmful to our health and cause to our immune system please take this back and refund my money... Disposable product given to me which is harmful and not usable.. I m waiting for the resolution from shopclues
      ShopClues.com customer support has been notified about the posted complaint.
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        UmeshKumar33424
        Jul 31, 2020
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        This is my order number of shopclues
        [protected] and[protected]

        I had ordered saffola oil container of rs 660 of 2 quantity of different order... O had paid all the taxes and including all shipping charge from this parcel... It means i should get the product in good packing condition but unfortunately it wouldn't happen because of the poor packing from shoclues seller and also all oil are damage due to
        This two order given in one box instead of two and this two containers are bended and damage during transit due to collision of two each other when i open it oil was floated in box and become wet from outside i taught in rainy the box has wet but this happen due to internal leakage and all the oil can given me old stock and inside it santizeer bottle given which was not included but it was also damage and all santizeer was mixed into the oil totally annoying to see the damage product and now after my order the product was out of stock from seller it means.. The last order was from me from the seller if the fresh stock was not there why expired product given to me that also in poor packing in which the product damage during transit due to collision of each other.. This happen due to poor packing it is totally leakage and mixed sanitizer alcohol in oil no use of accepting damage and expired product which is hazerdous to our health allready we are living in cornoa pandemic condition taking care of each step and in that we are receiving damage and deffective and expired product which is harmful to our health and cause to our immune system please take this back and refund my money... Disposable product given to me which is harmful and not usable.. I m waiting for the resolution from shopclues
        ShopClues.com customer support has been notified about the posted complaint.
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          V
          Vaibhav Purohit
          Jul 30, 2020
          Resolved
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          Resolved

          Notification on winning a lucky draw

          Address: Tatanagar

          I recieved a call and text from Dayashankar Mishra stating that i have won a Tata Safari in the lucky draw and either I can take the car or its amount worth of 12, 60, 000 through money transfer.
          The call is from one number, text from another, a different reference number in the name of Diwakar and a different Google pay number (registered in the name of Online shopping center Company).
          The person has shared his Aadhar and Pan...
          +1 photos
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          Wattanveer Singh
          Jul 29, 2020
          Resolved
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          Resolved

          On shopclues shopping i placed an order no.[protected] for i kall k24 mobile phone set. Ithas been delivered on 29.7.20 by cash on delivery rs.667. When i opened the packet and assembled mobile set. It has been found defective which has not started. You are requested to either replace it or get it back and refund my money. Looking for suitable action please.
          +1 photos
          Aug 6, 2021
          Complaint marked as Resolved 
          ShopClues.com customer support has been notified about the posted complaint.
          Verified Support
          Aug 19, 2020
          ShopClues.com Customer Care's response
          Dear Tanveer,

          Greetings from ShopClues.com

          Our sincere apologies for the delay that happened in resolving your concern.

          We have shared the information with our Support Team and they shall be connecting with you within next 48 hours for further proceedings.

          Requesting your patience here.

          Best Regards,
          Team ShopClues
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            N
            Nandkishor Rathod
            Jul 29, 2020
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            Address: At post Kinhiraja Ta Malegaon Dist Washim..

            I got a msg from an unknown person who claims as shopclues customer executive and in the msg there has mentioned i won a car of worth rs 12, 60000..
            Is there any such lucky draw system going to run by shopclues..
            See that msg's screenshot with his mobile no...
            So take the proper action against him...
            +1 photos
            ShopClues.com customer support has been notified about the posted complaint.
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              P
              Pushkar12
              Jul 29, 2020
              Resolved
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              Resolved

              Address: New delhi
              Website: www.shopclues.com

              Shopclues is one the organization which is non customer friendly, they take the problem of customer as a source of their entertainment. A highly irresponsible and fraud company. They delivered me a invalid window 8.1 activation key. It is rejected by windows during online activation after entering the key. Firstly they provided invalid key. Secondly, in customer service deptt, facility of receiving call from customer has been stopped. Thirdly, after repeatedly emailing and making them aware of defective product. They are not responding in time, and it has been more than 6 days neither they replace or refund the amount 599 rs. They are not bothered about inconvenience or agony of customer. There services is worst and pathetic. A highly unreliable and insincere company in respect of resolving queries. Or escalation of customer.
              +1 photos
              Aug 13, 2021
              Complaint marked as Resolved 
              ShopClues.com customer support has been notified about the posted complaint.
              Verified Support
              Aug 19, 2020
              ShopClues.com Customer Care's response
              Dear Pushkar,

              We sincerely apologize for the inconvenience caused to you.

              We have forwarded this request to the billing department to process the refund. You can expect the next update from us by 21st Aug'20

              Best Regards,
              Customer Support Team
              ShopClues.com
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                A
                AssamBoy
                Jul 29, 2020
                Resolved
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                Resolved

                I ordered a product from shopclues many day ago. Today i received a sms from shopclues that "dear customer you are order a product from shopclues company. Your name to open the luky draw mahindra xuv 500
                Cost rs=12, 60, 000 the charge of your registration service payment rs 3500. This is valid for one day. Contact helpline number [protected]" after see this i think it is a fraud. And some time later he call me and i receive the call. He say i am a customer service man of shopclues and you won the price, please claim this after send rs 3500 at our company bank account. A nd i say him u are a fraud, shopcules haven't any such lottery. I also say him this 2100 century, you think all of indians are fool, uneducated. There are many good work for earn money. And this corona pandemic situation, you want money from us.. Please help people and give up this type of bad work.
                And secondly, how they receive order information from shopclues. They are employee of shopclues and bluedart. Ultimately i have a advice for shopclues that please give more privacy security to your customer and donot share order information etc anyone.. Love for shopclues💕💕
                Aug 6, 2021
                Complaint marked as Resolved 
                ShopClues.com customer support has been notified about the posted complaint.
                Jul 29, 2020
                Updated by AssamBoy
                The fraud number are [protected] and [protected].please take action against both numbers...
                Verified Support
                Aug 19, 2020
                ShopClues.com Customer Care's response
                Dear Customer,

                Greetings from ShopClues.com

                Our sincere apologies for the trouble you were put through.

                Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

                Your patience in this unfortunate matter will be highly appreciated.

                Best Regards,
                Team ShopClues
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                  V
                  Vidhya Lakshminarasimhan
                  Jul 29, 2020
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                  Address: Gurgaon/Gujarat(donot know)

                  Order id:[protected]

                  Hi

                  Yesterday also they sent me the same mail asking me for photos which i have already sent 4 times now.. Different angles showing the damage and discoloration of the quilts... They are deliberately doing this to avoid giving back the refund...
                  Help me consumer court. This is a case of fraud on their part and these kind of online sites should be banned from selling damaged products and troubling consumers.
                  ShopClues.com customer support has been notified about the posted complaint.
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                    J
                    jennifha grace
                    Jul 29, 2020
                    Resolved
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                    Resolved

                    I have ordered a pair of airports it has been change to another merchant but i had paid more amount dam the second airport price so what kind of refund audio care i am not at god a good customer service i t h e r and if the product is not available why are you listening the product in the website i really wanted the onyx brand airpods this is so so bad i would never recommend your website to any people i know because of this issue what do you think we are arbi falls off something we are ordering something and waiting for the order but it has been changed and it is a list price section then we paid before that to you asking only online payments why are you cheating us ara play dolls for you i want a call from the customer service
                    +2 photos
                    Aug 13, 2021
                    Complaint marked as Resolved 
                    ShopClues.com customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 19, 2020
                    ShopClues.com Customer Care's response
                    Dear Jennifha,

                    Greetings from ShopClues.com

                    We would like to begin by apologizing for the inconvenience this may have caused you.

                    Please share your order details to enable us to check and resolve this at the earliest.

                    Best Regards,
                    Team ShopClues
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                      S
                      Sumedh Jawalekar
                      from Bengaluru, Karnataka
                      Jul 28, 2020
                      Resolved
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                      Resolved

                      Address: RENUKA BHAVAN NEAR SWAWLAMBI VIDYALAY DHANTOLI,WARDHA

                      I received a letter from shop-clues, telling that you have won maruti swift desire with a scratch card, scratch card was containing redemption code in it, they had this code to send for some # helpline number, after researching online, i found so many frauds complaints abt the similar matters. this kind of frauds are misguiding the customers and loot money from them please take serious note and register this compliant. this is not acceptable why always shopclues is the only company which is listed in frauds... something is fishy here..it was true, shopclues is cheating customers it is a big fraud company. i please stop here else the next complaint will be in cyber crime.
                      +1 photos
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      ShopClues.com customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 19, 2020
                      ShopClues.com Customer Care's response
                      Dear Sumedh,

                      Greetings from ShopClues.com

                      Our sincere apologies for the trouble you were put through.

                      Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

                      Your patience in this unfortunate matter will be highly appreciated.

                      Best Regards,
                      Team ShopClues
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                        S
                        SAKSHAM VERMA
                        Jul 28, 2020
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                        Address: 18/315 A/2 maithan gurudwara agra

                        I have book two orders both of the orders are damaged
                        ShopClues.com customer support has been notified about the posted complaint.
                        Yes experiencing same thing . they are asking for photos repeatedly which i have sent about 5 times...showing the damages... this is a deliberate attempt to avoid refunds.
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                          S
                          SwapnilShivalkar837
                          Jul 28, 2020
                          Resolved
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                          Resolved

                          ORDER NUMBER
                          [protected]

                          RS 315

                          I want to File Complaint Against the Seller For Deffective And Damahe Product Recived

                          I had orded Green moong dal. if the seller doesn't have the inventory in stock then he should off the inventory and not give the product or cancel the product he had given green moongh dal in Deffective Quality and Damage all insect and stones in green moongh dal .

                          2nd reason he should have the sense that all products atleast food product pack propely with some tight container and safety to it that customer get in proper condition he had packed so tightly all materials was inside it and damage due to poor packing

                          3rd reason the product which he had provide is Expired and outdated stock because inside the product small black kernels is there black kernel is type of insects which produces due to old stock grains and that grains is not usable once insect occurred into it

                          And 4the reason he should know we are living in invisible enemy which can't see but affect human organs very badly and in this condition he had given insect product not think about ShopClues business and customer health only thinking of his Wealth

                          I m esclating this issue to ShopClues customercare and [protected]@support.shopclues.com and. [protected]@shopclues.com, Sanjay Sethi Sir, Bhavishya Chauhan Sir, Shijoon Lee and kanchan kukreja and all Consumer Complaint Department Of India and Jago Grahak jago Also ...

                          Then seller will know what type of Game is Playing With Customer Safety and Health ... Seller Should Get lesson
                          +3 photos
                          Aug 12, 2021
                          Complaint marked as Resolved 
                          ShopClues.com customer support has been notified about the posted complaint.
                          Jul 29, 2020
                          Updated by SwapnilShivalkar837
                          Still no revert from ShopClues
                          Verified Support
                          Aug 19, 2020
                          ShopClues.com Customer Care's response
                          Hi Swapnil,

                          We've responded you on your previous complaint in this regard. Please check the same for more clarity.

                          Best Regards,
                          Team ShopClues
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                            A
                            Amit kumar sharma
                            Jul 28, 2020
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                            My ordar no[protected] product name — trendy trotters combo pack of 3 drayer 1000=strainghtener522 =men trimmer 527.. But itam is rong
                            ShopClues.com customer support has been notified about the posted complaint.
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                              P
                              Psn rao
                              from Delhi, Delhi
                              Jul 28, 2020
                              Resolved
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                              Resolved

                              Address: B 91 (SECTOR "A") COLONY, NCL, DUDHICHUA PROJECT, POST : JAYANT, DISTT : SINGRAULI (MP) 486890

                              Cancellation of order due to abnormal delay in delivery of consignment :

                              Sir, my order id[protected] and[protected] may be treated as cancelled due to non receipt of items and abnormal delay in delivery of items. Please also arrange refund of my entire amount paid to you in advance, for cost of items.

                              A line of confirmation is highly solicited. Thanking you,

                              (P satyanarayan rao)
                              Singrauli - 486890.
                              Aug 13, 2021
                              Complaint marked as Resolved 
                              ShopClues.com customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 19, 2020
                              ShopClues.com Customer Care's response
                              Dear Satyanarayan,

                              Greetings from ShopClues.com

                              Our sincere apologies for the delay that happened in resolving your concern.

                              We are pleased to inform you that the Order[protected] has been successfully delivered at your shipping address and for Order[protected], refund has been processed from our end on 30th July’20 into your same account through which you have made the payment. Please refer the transaction number[protected] and coordinate with your wallet authority to track the transaction.

                              Best Regards,
                              Team ShopClues
                              Hand Glovs have been received in the evening of 28.07.2020, but face mask not yet received. I[censored]nable to delivery of item please CANCEL my order and arrange refund of cost of the same. Please refund immediately.

                              P SATYANARAYAN RAO
                              SINGRAULI- 486890
                              Mob. [protected].
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                                pgramesh
                                Jul 28, 2020
                                Resolved
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                                Resolved

                                My order with shopclues no. :[protected] for product: motorola moto g3 (Black, 8gb) (1gb ram) refurbished, was delivered.

                                However, the mobile was found to be faulty as the screen is flickering all the time and sometimes becomes fully dark. Hence the mobile cannot be used.

                                The complaint was raised and i got the following reply from shopclues:

                                Return request received! Your return request of order:[protected] for product: motorola moto g3 (Black, 8gb) (1gb ram) refurbished has been received and is currently under review by our team. They will get back to you in 48 hrs, meanwhile you can track the return status, by clicking here: http://sclu.es/D1k0A your ticket number is 10242313 and you can track it via http://sclu.es/Dj02Q

                                I have send a reminder again on[protected] for which also i got a reply message saying ticket no. 10252677 has been created for follow up.

                                However, so far i have not got any resolution for my complaint. Kindly arrange to pick-up the mobile and arrange for the refund of the amount at the earliest.

                                Thanks & regards, dr. Pg ramesh

                                [protected], [protected]@iitb.ac.in
                                My address: dr pg ramesh, 1102 - anmol planet, sector-10, kharghar, navi mumbai - 410210
                                Aug 7, 2021
                                Complaint marked as Resolved 
                                ShopClues.com customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 19, 2020
                                ShopClues.com Customer Care's response
                                Dear Ramesh,

                                Greetings from ShopClues.com

                                Our sincere apologies for the delay that happened in resolving your concern.

                                We would like to inform you that the refund of Rs. 3999 has been processed from our end on 30th July’20 into your same account through which you have made the payment. Please refer the transaction number[protected] and coordinate with your bank to track the transaction.

                                Best Regards,
                                Team ShopClues
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                                  Sreesan Puthuvelil
                                  Jul 27, 2020
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                                  Hi

                                  I did a transaction on 27th-july-2020 for rs.299. I got a message from google pay that the transaction failed and money was debited from my account. Later i did the same through debit card it was successfull & i got the confirmation email.

                                  Please look into this issue and resolve it as soon as possible.

                                  Sreesan.
                                  +1 photos
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                                    im_shrey18 ___
                                    Jul 27, 2020
                                    Resolved
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                                    Resolved

                                    Address: Building No. 112, Sector – 44 Gurgaon Gurgaon District Haryana India - 122 001

                                    I had ordered Samsung MLT D 101s (ML 2161) Laser Toner Cartridge Order Id[protected] for rupees 1364 on 18th July 2020 i received my product on 24th July 2020 with 3 days of delay, when i opened the shopclues seal/packing the box was looking like genuine Samsung toner box with Samsung brand labelled images after opening the box the product is complete different from that shown in image. i was shocked so then as per easy returns replacement policy i immediately filled return request the same day but the merchant rejected why i don't!! Return Id 8069662 even i tried calling customer care but they were busy always and didn't reply mails also. This was very big cheating and ridiculous got a product which is totally different and wrong product.
                                    this is very bad behavior with consumers . PLEASE i want my refund.
                                    +2 photos
                                    Jul 31, 2020
                                    Complaint marked as Resolved 
                                    They didn't gave me any resolution yet and marked as resolved !! Please help me..
                                    ShopClues.com customer support has been notified about the posted complaint.
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                                      Vidhya Lakshminarasimhan
                                      Jul 27, 2020
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                                      Address: Gurgaon/Gujarat(only god knows)

                                      This is again in continuation to my mails requesting for refunds on two quilts whose photos and details related to them were sent when they asked for...I have sent these twice yet they keep coming back asking for the same images..this is like a deliberate attempt to mess with our minds and money. Every time the consumer complaint network send them this information regarding my mails to them, they email me asking for images...same images byt different people...once it was ATTAM, then Tamil selvi then Myank. Crazy company trying to swindle money from people that trust them enough to buy despite the many bad reviews they receive on the net. Please help me get my refund back on the two worse ever faded old damaged quilts i received and been mailing about.
                                      ShopClues.com customer support has been notified about the posted complaint.
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