Claimed

ShopClues.com Complaints & Reviews

1.3
Last updated Dec 13, 2023
Complaints 6999
Resolved
1672
Unresolved
5327
Quick Links
Statistics
Share
Contacts

File a complaint to ShopClues.com

Having problems with ShopClues.com?

File a complaint and get it resolved by ShopClues.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ShopClues.com
Customer Service Contacts

ShopClues.com Phone Numbers

Phone
+91 12 4441 4888
2308
917
+91 12 4466 9777
940
475

ShopClues.com Website

ShopClues.com Head Office Address

Building No. 112, Sector – 44
Gurgaon
Gurgaon District
Haryana
India
122 001

ShopClues.com reviews & complaints page 36

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Address:Gurugram, Haryana, India

I have placed two orders online via Order IDs mentioned below:

[protected]Product - IKall K2 1 GB 8 GB Champagne Smart Phone)
[protected]Product - Artek X96 Mini Android 7.1, Smart Android Box with Amlogic S905W)

The products haven't been delivered.

The Order status is Penidng Payment as per Shopclues app.

The payment got debited from my Googlepay.
State Bank...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pssharma1410
Report
Copy

Fraudelent calls

Today i got a call from shopclues saying that you recently purchased a product and your name automatically gets stated in our lucky draw. And you have won first prize in that and the first prize was xuv 500 or 16 lakh rupees. They also told me to pay a sum of rs. 4599 to get the award. I rejected the call and came here immediately to complain about this. And i request to resolve this issue and give the culprit a punishment because that person...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
N Rajeswari
from Bengaluru, Karnataka
Report
Copy

Supplied wrong product

My order *order number :*[protected]
*product name :* gs - premium quality multi stitched waterproof parachute blue & yellow car body cover for hyundai i10 - (With side mirror pockets)
But delivered complete black colour without side mirror pockets and also unsized. So please returned it and replace sent as per order....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
srivicky46
Report
Copy

Swan tap

Case no.[protected]. I am filing a case against u in consumer court.

Srinivasan
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I ordered dumbbells on my shopclues account, it's been 10 days my package was supposed to arrive 2 days ago, i don't have access to detailed information regarding my package and no help from the customer care service. This is the worst online shopping app. I will never order anything from here next time....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:6-125 shantinagar, chinamushidivada, RAMALAYAMVEEDHI
Website:ShopClues online shopping site

Product not delivered till now... The delivery estimated date is june 15. I have paid the order through online netbanking but still i didn't get my order....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Neetu2020
Report
Copy

Fraud calls and messages

I am getting regular messages from some nitin kumar singh phone number [protected] and [protected] regarding winning a lucky draw on online shopping at shop clues. When i googled i saw so many complaints regarding this nitin kumar since may 2019, surprising no action has been taken against this person. He is still out there calling and messaging people. Please do something as he can harm any innocent person....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Asha Kathrecha
Report
Copy

shopclues.com - nexa car winners offer.

Address:India
Website:online sales

Received a call from someone posing as nitinkumar singh, employee of shopclue stating that i have got selected in lucky draw and won tata nexon or 8, 90, 000 rs. Received adhar details of employee on whatsapp. I assume this is a scam. Still want to inform shopclue people are not handling well with customer order data. Please take action against data theft....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Vim-431 sailashree vihar, near DAV CSPUR

Order ID:[protected]
Order Placed on Thu, 18 Jun 2020

i didnt receive the order in time..now i have initiated a refund...plz refund me...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Instead of the ordered one i was delivered jy super hair clipper model no:8805 which costs only rs 375. Please return the excess money collected as early as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Babu Ayes
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not replacing damaged product

Address:Clues Network Pvt. Ltd. Building No.112, Sector -44,Gurgaon 122001 Haryana India.

Respected Sir
This is the cmplaint against Shopclues order ID:[protected]
I purchased a wireless Bluetooth headphones (HBS730) on 13/06/2020 from shopclue by online with ₹410/- through Paytm.
It delivered on 20/06/2020

Due to the poor battery backup I requested return within 7 days(27/06/2020) for replacing the product(Return request ticket no.[protected].First they approved and giving message to arrange...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mohammad zaid siddiqui
Report
Copy

Wrong size shoe not return

Dear sir
I have ordar Nike shop same day shoe size got large intent I done return req still 10 days no one pick and not returned
Here attach file as proof available
This...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dr-Garima Nil Gautam
Report
Copy

Refud de

Address:4 d 24 dadabari kota

16/6/2020 ko mne 3 order kiye the jiska payment mne google pay se kiya tha.. Account se payment kut gya hai pr order nhi hua hai... Iskrn muje iska refund de...197 +107+192=586 i total payment hai...
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
naveen pedamallu
Report
Copy

3 fashionable men's shorts return issue

Address:flat no:501,tulasi heights,aditya gardens, etukur,guntur-522010

I have received a wrong size and i have filed a return of product they given me a date of 19/06/2020 that the return will be taken. But no one had contacted me and received my product. After that also i have filed many times about this issue to shopclues website but no one had contacted me and one had come receive the product. Please send some one to take the return. My number is [protected] my mobile number i have ordered through this number...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shaikn
Report
Copy

Didn't refund my money

Address:Zafar nagar,mancherial,state telangana

In may month i ordered a cream, after 1_month back shop clues send a sms to me, merchant had a problem, so i can't send a product, already a paid a money from my atm card, i didn't get money or product, this shop haven't ask bank a/c,,, didn't ask the details of refund process, and customer also didn't respond, didn't lift the call, how can i refund my money back... Fake this...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I have been complaining about non receipt of goods from yr end

This is reg above order which u dont bother to reply at all

Can u refund my money i[censored] cant supply the item.

Srinivasan
[protected]
Ps: shop clues one of the worst websites in my life...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:284204 nai basti Mauranipur
Website:My order are not delivered in 22 june

Cod payment...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
abdullakallar
from Manjeshwar, Kerala
Report
Copy

Tripod adjustable aluminium not pickup and refund

Address:Headquarters & Registered Office Clues Network Pvt. Ltd. Building No. 112, Sector – 44, Gurgaon, 122001, Haryana, India

Return request issued on 18th june return request no[protected] courier person not contacted me and not get payment back
I have informed the complaint by the mail to shopclues but no respond, give me back payment take back your product as soon as possible...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Your products are never delivered on time. This is the third instance

My tap has still not been received.

Please expedite. Your CC service no never works.

very bad service indeed.

SRINIVASAN
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rishabdevg
from Bengaluru, Karnataka
Report
Copy

Sending fake products

Address:ShopClues
Website:ShopClues.com

I had ordered a solar street light on shop clues and received the parcel by delhivery courier. The courier insisted for payment and delivered the parcel. Instead of a solar street light for which i paid 2400 rupees, i recieved a cheap cloth worth 100 rupees. I have submitted the return of product but still no one has responded. Order i'd is 18735038 on 16 june 2020. Can anyone help me...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy