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ShopClues.com Complaints & Reviews

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Last updated Dec 13, 2023
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+91 12 4441 4888
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Building No. 112, Sector – 44
Gurgaon
Gurgaon District
Haryana
India
122 001

ShopClues.com reviews & complaints page 35

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S
SunilShivalkar73
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Order cancel from shopclues without reason

ORDER ID
[protected]
[protected]

Amount Rs1469+1469= 2938

I had ordered Rice of 25 kg of two order SHOPCLUES had done delay for giving me the order

Finally 17 July 2020 ShopClues had CANCEL orsr without reason I was totally depend on ShopClues that I had ordered Rice that's why I had not purchase rice anywhere

Without any reason executive had CANCEL this unfair ShopClues...
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S
Shivaikyam Gowrinadh
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prepaid order delay

My prepaid 2 orders not delivered yet. Courier agent not called me atleast and not responded politely. He has product at him but not given to me. But i already paid to those 2 products. Still the product in khammam but he is not coming at the point i mentioned in address....
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Y
Yji
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Tata safari car

I hot a call from shopclues. His name is abhishek mandal so he said ne that u won a tata safari car. He gave me two option one take car and second take 126000 in your bank account.
Plz resolve my problem that this call os fraud or i can believe it....
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T
Thanisha Thanu
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lucky winner fraud call and message

:i received this message today morning-dear customers, "congratulations"in shopclues online shopping company you are second lucky winner in tata nexon car contact us administrator :-[protected]
I ignored this message and later received call from this number-[protected] and they asked me if i need car or car's worth money to be transferred to my account, i believed it's true and said car's worth so he asked me to pay ₹3400 and in the...
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P
PrasenjitRoy
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Improper packing

Seal was not present...
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K
KCRajesh15
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Lucky draw and prize

Address:8670606340 , in trucaller it is showing name as JOY. westbengal Airtel user

I placed order for phone cover worth rs 229/- by number[protected]. Same was cancelled, but i got message which is as under:-
In lucky draw i am a winner of mahindra xuv500 with 2 options. 1st home delivery or 2 marketing value. Tds 6499 and tr charges 8500. Shopclues customer care-[protected] and help center [protected] on 09/07/2020 at 10.32 am. A person called from [protected] for above to claim.
For information please. Take...
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A
Anchal Mahak Bhayana
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My order hit gel 20 gm

Address:C 508 oxy homez loni bhopura ghaziabad

I have order a hit gel injection 20 gm from shopclues.com on 27 june 2020 for which the estimated delivery date was 1 july 2020 but my order was not deliver on 1 july. I keep on trying tracking the order but no such information is given from their side. I called up on their customer care to speak to their executive but the call was not answered all the time and it get disconnected automatically without giving information. On 7th july i got...
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V
vhhs
from Chennai, Tamil Nadu
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power saver 1 no

Address:No.12 AP 604, 51 st street Sector 9 KK Nagar Chennai 600078.

Order id[protected]
Order placed on 04 jul 2020...
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S
Shijas Sheraf
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Fraud call n messages

Address:Kolkatta

Am getting a call based on a prize offered by tvs... Its a huge amount so i need to pay taxes n a delivery charge... Asking fr my account details...
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U
Umakant Rawat
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You don't refund my payment

Address:V.P.O. faehpur Rajputana Amritsar Punjab 143113

My refund for the order no[protected] is no receive to my bank account And not received my order replacement...
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M
Mammenbiji
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Lucky draw winner details

I have received a call from ShopClues executive and saying that I Biji Mammen won from their contest and got TATA Nexon and ask me to pay 3500/- for their fee. I need your help to solve my confusion. Is it really from company call or fraud. I need clarification because if it is fraud call I need to complain on IT intelligence department.
Iam attaching my wining ticket below....
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Item No: 1 vide Shopclues Order Id:[protected], order placed on 02.06.2020 (Combo SGJET3+1) has not been received till date. The Web-site shows delivered. Only Item No: 2 has been delivered.
The customer Support option in the web-site portal of Shopclues.com is not working properly. Customer care executive is not available on the Customer Support Telephone no: [protected]. There is no response/return email from the company. After trying...
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G
Gunjan_Srivas
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Online fraud

Address:Kolkata

Today I got a certificate of achievement of online shopping lucky draw from shop clues and scratch card through by post and claimed that i am one of the winners of the draw. It came through indian postal system and given a number for address verifications. I dialed the given number and it forwarded to another but no-one pick up the call. I want to know is there any such lucky draw or it totally fake? I will never buy anything from your company...
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F
Farha Khan 01
from Muzaffarnagar, Uttar Pradesh
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No update on return

I've returned product but its no update on app
my order id is[protected]
now return window also closed yet there is no reply from customer care

i want my money back...
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I didn't recommend anyone to buy anything by ShopClues.. recently I purchased trimmer from ShopClues app. In next 3 4 days they dispatch order to me but I or any family members haven't received any order on that date. I also enquire to my Watchmen and neighbors but they are saying that no one visited here for product delivery... I have done multiple complaint about it and ShopClues send me proof of delivery but in that proof whatever...
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R
Rochaa M
from Chennai, Tamil Nadu
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Contact lenses products

Deliver boy theft my products still he dnt resived my products he called me told like we resive the products by 2pm stil i call him deliver boy still he is not attend the phone. I wanna my color contact lenses products immediately now...
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V
vhhs
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non delivery of titan earphone with mic 1 set

Address:No.12 AP 604,51 st street sector 9 KK Nagar Chennai 600078.

[protected] order id not delivered on cod basis ₹157/-...
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I had ordered a book indian polity -6th edition for civil services and other state examinations ebook fast delivery via order #[protected] for rs. 261 on order date: 29 jun 2020, 01:14 am. The website of shopclues is showing delivered but i hadn't received it. Courier details are not provided by the company. I want a solution either delivery of same product or refund.
The seller was:-
Brothers&co
140 rangatand public colony...
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R
Raghu Cherry
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Refund cashback

Hello I'm ordering a bag then I get it but that product colour change...then I'll choose the return product...then I will give that product to them but the refund cashback not received till noww...
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U
Utsav Halder
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No delivery of order 185439664

Address:Headquarters & Registered Office Clues Network Pvt. Ltd. Building No. 112, Sector – 44, Gurgaon, 122001, Haryana, India

I have ordered a product with order number[protected] on 5th June. The payement was successful and order had been confirmed with an estimated delivery date of 14th June. Now today is 5th July and there is no update on the product. When i am trying to track the order it is still showing the date of order placed i.e. 5th june and approved (screenshot attached for reference). I have tried to reach out to customer service over phone but they are...
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