ShopClues.com Complaints & Reviews

On 3rd march 2018, someone has used my icici debit card to make two purchases worth rs. 5220/- and rs. 1947/- on shopclues website.
The card has been blocked now. Can you help in tracing the buyer and tell the address on which delivery has been sought. I request you to delay the delivery as icici bank, gomti nagar, lucknow has started the investigation after lodging the online complaint.

From: raja reddy kouvvur
To: "shopclues.com", [protected]@gmail.com
Cc:
Bcc:
Date: sat, 3 mar 2018 18:06:09 +0530
Subject: re: order[protected]
Greetings,

Dear shopclues members
What are you thinking of your self's.
Don't you have commonsense.
Why you people cancelled my order without my permission and any type of
Intimate so you people think your self's.

You people think something else...

1. I don't got any type of information.
2. Why you people cancelled my order.
3. Shopclues is fraud, fraud, fraud,
4. I will surely put a case on u.
5. You people come to consumer court.
6. I had all the proof.

I need immediate reaction on this otherwise it will be badly for you
People..

With regards,
Raja,
[protected]

On 03-mar-2018 12:42 pm, "shopclues.com" wrote:

Head phone not sound properly. defective head phone. sound clarity is not.   Replace all

Head phone not sound properly. defective head phone. sound clarity is not.
Head phone not sound properly. defective head phone. sound clarity is not.
Head phone not sound properly. defective head phone. sound clarity is not.
Head phone not sound properly. defective head phone. sound clarity is not.
Head phone not sound properly. defective head phone. sound clarity is not.
Head phone not sound properly. defective head phone. sound clarity is not.

As i have order two garments as seperated orders. But i have recieved the shipment showing that it containing two order, but consisting only 1 order..

Even with lot of communication with shopclues cs team, i could not able to get the undelivered product which i have been prepaid the amount..

This is my first worst online shopping experience faced.

My Order ID:[protected]

Hi Shopclues,

I've ordered a GYM gloves on 15th February..
Actually the delivery Date of this Product is Sat 24..(Nearly 10 Days )..

But till now I've not received my product.. Actual delivery date is itself too late..
Even now I've not Received my product..
Seriously got fed up with your process..

Sorry to say this..

This is my first and worst experience in SHOPCLUES

As per your advertisement i have booked a nokia 105 and ordered it and after receiving the delivery i paid the amount as per your terms but instead of this i did not received the product specified in your advt. I just received a 3rd class handset of other company using the name of nokia brand. Kindly acknowledge this mail and if you want or think of it then please send me a reply of the same about what to do now? With the phone (Handset i have received) my email id is [protected]@rediffmail.com and cont no. Is [protected]

I ordered a product: Samshi HBS-730 Wireless Bluetooth Headset With Mic (Black) from Shopclues.com,
Order ID:[protected]

i have successfully paid the amount through net-banking and after 2 days my product was cancelled by the company itself.

the product status showing: "Incorrect Product Information & Refund Refund Processed"

i agreed that human made sometime mistake, i have been complaining.
had a conversation to costumer care many time but they did not solved my issue.
they are just trying to misguide me, told me to visit my bank home-branch,
for example if my home branch is in america, seriously do i have to visit home branch just for that.

A call and sms is given to me that i had won a tata safari car as a first prize from global india lucky contest it is fraud call or what i could not catch so please inform me whether it is true call or fake, they are asking my bank account number and said that they will verify my account and send verification message to me, i should give them what they are asking for?

I'm subhash s

I'm a student in karnataka university of dharwad. I have received the message of shopclues lucky draw winner.1stwinner of tata safari car was the amount of 1250000. Registration fees 6500. Sbi a/c rahulkumar-[protected] & ifsc code-sbin0050979

Ph-[protected]
Ph-[protected]
Ph-[protected]

I was loss the money of 56500 rs
My father was a farmer
Please help me

I have ordered mobile phone from shopclues.com on 19/02/2018 but its quality is very bad. The battery does not charge and discharges even during charging with its own charger and different charger also. So l initiated return request but it is cancelled wrongly.. L unable to raise return request again. But i want to return the product and refund of my money back.
And they ended the case saying "we notice that you have now cancelled this request. Hence, we are closing this case at this stage."
How can they commit such a fraud! They have sold this product and it is still in return period (10 days) so they must address this problem and refund my money. But since 4 days have lapsed and there is no message from the company except "your reply to support request [xxxx] has been noted. We shall respond with an update within next 2 business days. We appreciate your patience in this regard."

Plz help me and solve the cancellation issue immediately and initiate my return request again asap as return period will lapse after 5 days.

I have ordered a sandisk 32gb otg pendrive from shopclues on 15th february 2018 by paying 799rs. After getting the product, i came to know that it does have a poor quality, low copying/writting speed, not as shown in image. So i requested to return and refund my amount though im not satisfied. And in the description it was clearly mentioned that it is refundable. Though it doesn't satisfy the basic quality, i tried to contact customer support for more than 3times. All of them made me to wait for 2days each, and still their reply was unsatisfied. With the reference of conversation with shubham and anil of shopclues, it was clear that they will not be accepting the return request. So i wanna raise a complaint against the shopclues and its services. And kindly don't purchase anything from shopclues.

Dear sir,
Reference to the subject, we have been booked new men look stainless black band paidu. Watch. We have received silver brand model of this watch.
Still i have been change request after 1 day of delivery. I will follow up with
Owner of shipper, i can't know about his but address slip in mentioned cell no [protected].
Pls. Do the need full.

On dt.23.02.18 call frm shopclues after delivery of purchasing item they exact told my name & address and say congratulation u r winner u won 1st prize tata safari.& give option i[censored] want tata safari den submit cash deposit on dt 23.02.18 rs.12, 800 in account number and name sandip sharma a/c-[protected] (Sbi) ifsc sbin0008885 and sew kumar a/c -[protected] (Sbi) ifsc sbin0002021. Dis call from mb.[protected] on dt.23.02.18 & [protected].
So i request plz take action.

My order is cancelled by shopclues by giving the reason currently we dont have the product after receiving the payment. They is saying u will receive the payment on 15th of march. If the product is shown on portal and they receive the payment after 5 days they r saying we dont have.
What is that. Is this the customer service. Very bad.. Need the reply
Amit [protected]
. Order_id=[protected]
Eureka forbes 100 wats car vacume cleaner

From
Amit koul
[protected]

I bought subjected mobile online from your site 2 days befor but its damaged phone. So that i want to return that phone. Kindly return that phone and pick up from my address as given below or delivered address.

House no. 134, upper ground flor
Arjung nagar, near bada gurudwara,
Safdarjung enclave, new delhi-110029
Mobile no. [protected] and [protected]

Dear,
This is very unpleasant to complain about the broken product shipped to me and after several conversation over phone, nothing has done from your side.
Are you running a cheating online business to harass your customer?
Against my order no.[protected], you have shipped one broken /damaged item on 06/2/2018. After due complain for the same, your rep. Has collected the broken one before three days ago for replacement of new product. But, now you are forwarding message by asking bank a/c details for refund of the amount. I don't know why u are crazy to know the bank details from customer. I have given cash at the time of delivery and i want u to act in the same manner or forwarding cheque to my address.
Please don't force me to take this silly deal to the higher formation which may earn badwill for your concern. So, if you can not replace the same, forward me cheque for the product amout with least delay from your side.

One of the person is calling and has send me the sms saying that
Dear sir you won
1st prize from shopclues shopping tv show your prize (Tata safari)
Value 12, 80, 000/- pay only registration servicetax of rs6600/-
They even gave there no[protected]
Mobile no [protected].
And i have checked the name its rakesh kumar and another number rohit kumar.
My one more issue is how the hell they get customers number. This means shopclues is selling user data. I even noticed that its website tries to load some script into your system and than there website shows insecure. I made once a reverse payment into my bank account. After that only i started the receive sms and call. This is really a serious matter. Customers information is not secured even i am not able delete my bank account details from shopclues.

I have ordered for body maxx 8kg home gym 14 inch dumbells rod, 1 curl rod, accessories through shopclues official website.
But the product which i received is totally fake.
The weight plates for dumbells are mere plastic covers having sand inside, moreover they dont weight 2kg as written on them.
Please see this video as proof -
https://youtu.be/YPP8MImezAM

On dt.12.02.18 & 20.02.18 call frm shopclues after delivery of purchasing item they exact told my name & address and say congrst u r winner u won a car..& give option i[censored] want car den submit adhaar, instead of car u want case plz deposit on dt 20.02.18 rs.6200in account number and vivek kumara/c-[protected] (Sbi) dt.12.02.18 rs.3200 a/c -[protected] (Sbi) ifsc sbinoo15618. Dis call from mb.[protected] on dt.20.02.18 & [protected] on dt.12.02.18. So plz if possible return as case back in a/c [protected]. I always thankful to u sir. As possible u can its an humble request to u.