Comments
I'm suthir in nagercoil..my product wrong..no response company side..
ShopClues.com Customer Care's response, Jun 26, 2019
Verified Support
Dear Suthir,
Greetings from ShopClues.com
We would like to begin by apologizing for the inconvenience this may have caused you.
Please share your order details to enable us to check and resolve this at the earliest.
Best Regards,
Team ShopClues
Greetings from ShopClues.com
We would like to begin by apologizing for the inconvenience this may have caused you.
Please share your order details to enable us to check and resolve this at the earliest.
Best Regards,
Team ShopClues
I got worst product I actually ordered dress bt i got saree tat to worst clothing, I need exchange please exchange it
ShopClues.com Customer Care's response, Jun 26, 2019
Verified Support
Dear Sahana,
Greetings from ShopClues.com
We would like to begin by apologizing for the inconvenience this may have caused you.
Please share your order details to enable us to check and resolve this at the earliest.
Best Regards,
Team ShopClues
Greetings from ShopClues.com
We would like to begin by apologizing for the inconvenience this may have caused you.
Please share your order details to enable us to check and resolve this at the earliest.
Best Regards,
Team ShopClues
I ordered a smartwatch from shopclues but it's battery and memory card slot was damaged. So i filed a return against the same but it has been rejected. I have tried to contact them but neither they have describe any reason for rejection nor they are answering to my queries.
Return id - 7467917. Looking forward for a solution.
Return id - 7467917. Looking forward for a solution.
ShopClues.com Customer Care's response, Jun 27, 2019
Verified Support
Dear Harshal,
Greetings from ShopClues.com
Our sincere apologies for the trouble you were put through.
We have approved your refund request of Rs. 922 against Order ID 175528120 has been processed in your bank account ending with 0839 on 18th Jun, 2019 and the same will reflect in your account till 19th Jun, 2019. The Unique transaction Number (UTR) for your reference is 916916844084. If you have not received the refund you can contact with your respective bank with given UTR number.
Your patience in this unfortunate matter will be highly appreciated.
Best Regards,
Team ShopClues
Greetings from ShopClues.com
Our sincere apologies for the trouble you were put through.
We have approved your refund request of Rs. 922 against Order ID 175528120 has been processed in your bank account ending with 0839 on 18th Jun, 2019 and the same will reflect in your account till 19th Jun, 2019. The Unique transaction Number (UTR) for your reference is 916916844084. If you have not received the refund you can contact with your respective bank with given UTR number.
Your patience in this unfortunate matter will be highly appreciated.
Best Regards,
Team ShopClues
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
26%
Complaints
6999
Pending
47
Resolved
1672
+91 12 4441 4888 (Customer Support)
+91 12 4466 9777 (Merchant Support)
Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
View all ShopClues.com contact information
Greetings from ShopClues.com
Our sincere apologies for the delay that happened in resolving your concern.
We would like to inform you that the refund of Rs.202.00 has been processed against Order ID 175533404 in your Google Pay on 18th Jun, 2019. The amount will reflect in your account till 28th Jun, 2019. The Refund Reference Number (RRN) for your reference is HDFf01c5ce75f7943dc8f46c76f8fa173dd. Kindly wait till the given timeline.
Requesting your patience here.
Best Regards,
Team Shopclues