ShopClues.com Complaints & Reviews

I am not able to get back my full refund amount. I ordered for 2 shorts from shopclues but got the refund amount for only 1 shorts. It was an entire order rs. 702 but i got back only 383 in my bank account. Please help!!! When i try to contact them on their helpline also it shows that the number does not exist. When i try to register the complain on the app itself then also there is a problem because they don't even contact me. There is no source to contact these guys. Please help!!

Congrats! You Won 1st Prize Tata Saafari In 9th anniversary Day SHOPCLES.This Is Valid For Today For Registration Contact On [protected] T&C # Shopcles.
I received this message on 9.30 am.
At about 10.30am I received a call from
[protected] name Nitin Kumar he told me that to claim the prize money you have to pay 4500 for registration and I paid the same to State bank of india nameDHANAJAY PASWAN- A/C-[protected] IFSC CODE -SBIN0011806 via phone pe I have all evidence against him as he claim that he is a shopclues Sr. Sales manager he send me his adharcard, pancard & shopclues employee ID card so I trust him. I purchased lot of things from shopclues so I believed that i really won the lucky draw. I still trust the shopclues management that they will look into the matter and do the needful to me and take the action against those fraud employees who are damaging the reputation of the Company.
Thanking you
My 📱 no [protected]

From: abhijit dey
Date: thu, 23 may 2019, 16:45
Subject: re: shopclues order[protected] undelivered – customer unavailable
To: shopclues.com

From bluedart i was communicated yesterday, but i was unavailable. Today, i myself communicated with them on mob no-
[protected] on 23rd may. Still, they have not delivered my product.

With regards,
Abhijit dey

I have received a message from shopclues that i won the first prize in 9th anniversary lucky draw & i got tara safari
After some time i received a call about this & nitin kumar singh shopclues employee talk with me & said that to claim the prize u have to register with rupees 4500
I send the money to dhanajay paswan via phone pe
Nitin kumar send me his shopclues 🆔 card so i believe in him
I request u to kindly look into the matter and arrange refund my money my 📱 no [protected]

I ordered a product worth 150rs from your website. My order number is[protected]. After ordering through cod, i got to know that the quality of the product will be a very poor one. So i decided to cancel the order. Even after cancelling the order, the deliveryman came with the product and i denied to receive it. After 5 days, i got a call from the number +91 [protected] and the shopclues representative starting abusing me, like the words that he said i can't even share on this platform, that why did i rejected the product.
When a customer orders something from a website, the mininal thing that he wants is the customer service and well behavioral representatives of the shopping site. But this was and will be my worst experience for shopping at shopclues and i will make sure that i forward this issue with my family and friends of awaring them to never shop on shopclues. Worst app, seriously. Worst customer service i recieved. Please take strict actions on the number i have provided above. Maintain a good decorum of your representatives please.

Congrats! You won 1st prize tata saafari in 9th anniversary day shopcles. This is valid for today for registration contact on [protected] t&c # shopcles.

I had recently received this messag in the name of shopclues company saying that i have won some prize. I thought that it was a spam message and did not bothered. But recently i have received a phone call the man on the other side said that he was calling from shopclues regarding the prize i have won. So i am in a delema. Hope that the team will look after this situation.

I am also adding the phone number of the person who called me in the name of shopclues (+[protected]

Hey we recieved a call from a number [protected] about some lucky draw from shopclues
The agent told we won a tata car
So plesae would you tell me is there any contest or lucky draw going on?
It will help me coz we are receiving calls and messages
And we dont actually believe in all this.
I know its just a scam but if you can confirm the same for me so can be assured
Please reply fast .
Thank u

Pranav khale, neemuch
Mp. [protected]

Hi team recently recieved some msg lucky draw win tata safari in 9th anniversary or recivied 12 lakh 40 thousand winning prize value in that msg with a mob. No.. Is that fraud or company related. Kindly check and confirm.

Is there any lucky draw contest planned from company side for 9th anniversary celebration. This will help me to lot to further move if it's fraud.
Thank you...
Waiting for your reply.
[protected]

Hi team recently recieved some online lucky draw contact and recivied 1 lakh winning prize value in that letter with coupon. Is that fraud or company related thing.

Because look like in additional note asked to pay advance tax amount from our end. Kindly check and confirm.

Is there any lucky draw contest planned from company side for 9th anniversary celebration. This will help me to further move if it's fraud

Hi team, today i got a call from a person, he was addressing himself from shopclue & said i have won a lucky draw contact as shopclue were celebrating its 9th anniversary on 19th may n on that time i ordered some product so my contact was selected. Winning prize is tata safari 4 wheeler car and 2nd option is 12 lakh 80 thousand. So i have to decide which option i want to select.

Immediately i searched on internet whether shopclue is having any event or not. I said to that person that shopclue had not completed 9 years how can you say this, i know its a fraud call. He said, no mam why we will lie to you if you want prize than say yes... I said i dont want and hang on.

Please take immediate action as fraud calls are coming and they have customers details. Otherwise we have to shop shopping from shopclue site.

I am attaching mobile no. Of that person and an audio call which i have converted into mp4 format.
Mob - [protected]

Sir
I am received one massage yesterday "congrats you won 1st prize tata safari in 9th anniversary day shopclues this is valid for today for registration contact on [protected] t&c# shopclues" please clarify for me sms is sand through your message centre image attached for your ready reference.
This is your information and necessary action please

I have purchased 3 t-shirts rom the shopclues app but the product is not up to the mark. It seemes to be small, not as shown in the image and quality is not good. So i filed a return against the same but it has been rejected. I have tried to contact them but neither they have describe any reason for rejection nor they are answering to my queries.
Return id _ 7383714, 7383719, 7383708 (Order id[protected] looking forward for a solution.

I just received a letter from shopclues as claimed saying that i have won 1 lakhs rupees and a additional scratch card with another 10 lakhs and as per them when called i am required to give them my bank details... This is a pure case of fraud.. Hence this complaint. They have asked me to contact the following mobile no..[protected]
Please take action
Kind regards
Jeevan

I ordered a Bedsheet on 16 May 2019 and it get delivered on 20 May 2019. After opening it, i didn't like quality and designs are also quite different. Fabric is of poor quality.so I raised refund for this order but they rejected my return request without any reason. Plz help. I called them many times but they did not respond.

Order id[protected]

Ihad something rs 10700in shopclues bucks iwhad requested an refund in my bank account which is also linked they told we will do it by 1week

Ihave told them about 3-4 times but they are not giving it plz look after it its urgent and they are not completing the refund plz look after it its is something about rs 10700 they are just not looking after it they just are joking or what

[protected]
From this number i get a call day before yesterday you told me that i want a lucky draw of 12 lakh rupees and attach my car from shop clue side and gave me aadhar card pan card and he didn't told the number of head office and today he misbehaved with me he abuse me please take some legal action against this person is misleading people on behalf of your name shopclue and please confirm reply me about that lucky draw aur otherwise i have to take some legal action against you and your employee if that is your employee

I purchased few things from shopclues few days ago and today my mom got a call saying that i have won a lottery of 4 lakh rupees as they had the same details i gave to shopclues so believing in it she gave her bank details and they asked her to pay 7500 as registration fees and later on after paying the registration fees they asked for 25000 as gst and she realised that it was a fraud she also got the no. From Shopcluesprize.in andnow they are refusing to refund the money by saying will refund it later.. It was a fake call and we got scammed How can we order something from such a company where our data is not safe and their customer support no. Is also not connecting please kindly do something in this matter..

I purchased an item from shopclues and after few days i got a call, he was calling from tatanagar jamshedpur said i am calling from shopclues you are our lucky customer and you have won tata safari so you want to take the car or cash. Also i was asked to pay 6500 rupess for registration but i knew its a fraud so i denied. But the main point is how he got my information. I think as shopclues is not making the profit so it starts selling its data to fraud companies now i will no longer do the shopping from shopclues. Beware!!

Basically, i tried placing an order on 11th may at midnight i placed the order using google pay order no[protected] the order was failed but the amount was deducted by their end nor they are confirming nor the order is confirmed no one is helping at all i did confirm with the bank as it is a merchant transaction they cannot give any answer. Worst they are, please look into this matter and help me, please, also they keep on telling the system is not working and not providing any resolution.

I have ordered a product on 12 april 19 and it was paid. Before my expected delivery date i god a call from curiour company that he facing some issue with address athena i have confirmed him my complete address which is in nri residency (Noida) and despite of this that person has delivered my order some where in greater noida (Mention in track delivery) now it's been more then a month i'm chasing for my order. Shopclues have pathetic customer service team. Please refund my money as i have not received my order. Im literally fed up doing this complain to shopclues multiple number of time. Why you are giving such frustrations to your customer. Its really untolerable. Please take appropriate action and refund my money