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ShopClues.com Complaints & Reviews

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Updated: Nov 28, 2025
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ShopClues.com reviews & complaints page 49

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A
ashok khamkar
from Delhi, Delhi
Oct 6, 2019
Resolved
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Address: 201 laxmi sadan lane no 2 sathe vasti lohegoan pune 411047, 411047
Website: smo.shopclues.com

I buyed the product thinking it was a redimade dress but after receiving the parcel it was a seen that a dress material so i want to return the two parcel product with the prise that i buyer order no.[protected] rs. 908/- + & order no.[protected] rs. 908/- = rs. 1816/-.
Its a pleasant request to return my amount to my account.
Thank you.
Ashok khamkar
Nov 10, 2019
Complaint marked as Resolved 
ShopClues.com customer support has been notified about the posted complaint.
Verified Support
Oct 10, 2019
ShopClues.com Customer Care's response
Dear Ashok,

Greetings from ShopClues.com

We're sorry for the delay in our response and the inconvenience caused to you.

We've checked the details and found that the return request against the order ID[protected] has been approved. The product will be picked up by our courier partner by 16th Oct, 2019

Regarding your order ID[protected], we'd request you to file a return request against the same which will be forwarded to the respective team for further action. Kindly follow the steps mentioned below:
Step 1: Visit http://www.shopclues.com and login with your registered id and password
Step 2: Select the relevant Order ID from 'My Orders'
Step 3: Click on 'Return Order'.
Step 4: Select the reason for returning the product and mention the issue in detail
Step 5: Click on 'Submit'

Best Regards,
Team ShopClues
Sir,
My order ID[protected] and return ID 7638688 i have already returned my order by blue dart on 25th -09 -2019 and receipt memo no [protected] but yet not refund my money to my bank account.
So what i have to do to get amount please help me.
ShopClues.com Customer Care's response, Oct 10, 2019
Verified Support
Dear Tarun,

Greetings from ShopClues.com

Our sincere apologies for the delay that happened in resolving your concern.

We have shared the information with our Support Team and they shall be connecting with you within next 24-48 hours for further proceedings.

Moreover, our team is working on your request and you can expect the next update from us by 15th Oct 2019.

Requesting your patience here.

Best Regards,
Team ShopClues
Hi ShopClues team,

I have received a scratch card from your company, There was 1 lakh rs card and 11 rs won on scratch card. I saw the previous complain, as per it you do not have such context. Now my question is how come my personal data is shared. It seems that there is data leak. Could you please investigate it.
ShopClues.com Customer Care's response, Oct 10, 2019
Verified Support
Dear Customer,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues
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    N
    Nimumali
    from Mumbai, Maharashtra
    Oct 6, 2019
    Resolved
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    Resolved

    I bought 2 pair of shoes from ShopClues in 437₹ when I get I am not satisfied and I return the both shoe, and I also gives the delivery boy to both pair of shoe, but I get refund of only one shoe money 218₹... remaining 218₹ are not gives me...but I return my both produce, and they are gives me only one shoe money 218₹, so please gives me my remaining money 218₹
    +4 photos
    Nov 13, 2019
    Complaint marked as Resolved 
    ShopClues.com customer support has been notified about the posted complaint.
    Oct 08, 2019
    Updated by Nimumali
    2 days are completed, but the ShopClues company are not take any action, even they not send even single mail and not contact me... please solve problem soon...
    Verified Support
    Oct 10, 2019
    ShopClues.com Customer Care's response
    Dear Nimumali,

    Greetings from ShopClues.com

    Our sincere apologies for the delay in our response and the inconvenience caused to you.

    We have shared the information with our Support Team and they shall be connecting with you within next 24 hours for further proceedings.

    Requesting your patience here.

    Best Regards,
    Team ShopClues
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      N
      Navartana
      from Mumbai, Maharashtra
      Oct 5, 2019
      Resolved
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      Resolved

      Address: Opp.muncipial water tank, Near state bank, Prakasam, Andhra Pradesh, 523316

      I am navaratna of andhra pradesh i got a letter from shopclues and got a coupon in it worth of 1 lakh +swift dzire (Car)
      Registration fees of 3600 has been deposited into the account of shopclues
      Registration name :shopclues online
      Account number :[protected]
      Ifsc code :bkid0009463{bank of india}
      And then received message that my account was credited with 8, 50, 000 & need to pay 8, 500 of rtgs to get the money of 8, 50, 000
      We paid the amount of 3600 of registration fee and when they said to pay the rtgs of 8500 we thought it was fake and fraud so we didn't pay the rtgs of 8500
      This process all was done with the help of a whatsapp numbers : [protected], [protected]
      And a person named utham singh {rajasthan } (Works at west bengal) contacted us for informing about the prize money and the registration fee and rtgs details
      In this way we lost 3600 money
      And i am a house wife please help me
      +5 photos
      Nov 10, 2019
      Complaint marked as Resolved 
      ShopClues.com customer support has been notified about the posted complaint.
      Verified Support
      Oct 10, 2019
      ShopClues.com Customer Care's response
      Dear Customer,

      Greetings from ShopClues.com

      Our sincere apologies for the trouble you were put through.

      Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

      Your patience in this unfortunate matter will be highly appreciated.

      Best Regards,
      Team ShopClues
      I have received a letter from shop clues with 1 lakh cash prize certificate and one scratch card that has 10 lakh cash prize what the hell is this😬😬 don't send these kind of letters to the customers. And some one will call me and disturbing me. It's too irritating so you please resolve these problems. 😡😠
      ShopClues.com Customer Care's response, Oct 10, 2019
      Verified Support
      Dear Mohan,

      Greetings from ShopClues.com

      Our sincere apologies for the trouble you were put through.

      Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

      Your patience in this unfortunate matter will be highly appreciated.

      Best Regards,
      Team ShopClues
      ShopClues 9th anniversary winner fraud calls...
      ShopClues.com Customer Care's response, Oct 10, 2019
      Verified Support
      Dear Customer,

      Greetings from ShopClues.com

      Our sincere apologies for the trouble you were put through.

      Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

      Your patience in this unfortunate matter will be highly appreciated.

      Best Regards,
      Team ShopClues
      Some one send me a post with scratch card it's fake or real I don't know please tell me I am confused please this is real or fake

      about lucky draw winner 2019 for the cause of 10th anniversary - Comment #3645873 - Image #0
      about lucky draw winner 2019 for the cause of 10th anniversary - Comment #3645873 - Image #1
      I got one pH call from shop clues his telling "" we have celebrating 10th shop clues anniversary and u win luck cup an contest and u own 2nd price swift dizer car "" his this true... Some one send me a post with scratch card it's fake or real I don't know please tell me I am confused please this is real or fake
      I'm also received a call from ShopClues
      And I'm pay almost margin of taxes 1lack
      My name is surarapu dhanalokesh
      But again I received indirect tax for clearance of credit my money in my account will you please verify and tell me this is real are fake?

      about lucky draw winner 2019 for the cause of 10th anniversary - Comment #3763291 - Image #0
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        R
        raviver26152454
        from Indore, Madhya Pradesh
        Sep 26, 2019
        Resolved
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        Resolved

        Address: Ravi kumar verma hanuman mandir road waidhan EWS colony ward no 40 adarsh ward waidhan pin 486886, 486886

        Dear sir /maidam

        Maine ek shoes online order kiya tha nike ka shoes jiski prise hi 4595 rupai maine ye product 23.09.19 ko received kiya size choti hone ke karan maine return updated kiya refund ke liye 72 ghante se upar 4 days ho gai abhi tak koi response nhi mil rha na call lagta hai na mai mail ka reply plese sir meri help kare

        Ravi kumar verma
        Order id no[protected]
        Awb no-[protected]

        Selar jha se iman aya

        598 f blok dakshim puri delhi ncr 110062 india [protected]
        Maine bhot ispar call kiya switch of isne kardiya
        +1 photos
        Nov 10, 2019
        Complaint marked as Resolved 
        ShopClues.com customer support has been notified about the posted complaint.
        Sep 26, 2019
        Updated by raviver26152454
        Plese help regarding shopclues online shoping company

        Ravi kumar verma
        Order ID NO[protected]
        AWB NO-[protected]

        Plese sir return request approved karai mai dusri size ko order kar saku plese sir 72 ghante ho gai abhi tak koi janakari nhi mili maine mail call dono kiya hu

        Selar aur company wale milkar frod kar rhe hai

        598 F BLOK DAKSHIM PURI DELHI NCR 110062 INDIA

        [protected]
        Sep 26, 2019
        Updated by raviver26152454
        Regarding shopclues online company
        Ravi kumar verma
        Order ID NO[protected]
        AWB NO-[protected]

        Plese sir return request approved karai mai dusri size ko order kar saku plese sir 72 ghante ho gai abhi tak koi janakari nhi mili maine mail call dono kiya hu
        Verified Support
        Oct 10, 2019
        ShopClues.com Customer Care's response
        Dear Ravi,

        Greetings from ShopClues.com

        We would like to begin by apologizing for the inconvenience this may have caused you.

        We would like to inform you that the refund against Order ID[protected] for Nike Epic React Flyknit has been processed into your bank account.

        Below are the details:

        Refund Amount - Rs. 4624.00
        Refund Processed date[protected]:02:26
        Expected Date of Refund to show in your Account[protected]
        Account Number (ending with) - XXXXXXXXXXXX3550
        Bank Name - Punjab National Bank [Corporate]
        Unique Transaction Reference Number (UTR[protected]

        If you still haven't received the refund, kindly coordinate with your bank using above mentioned Unique Transaction Reference Number.

        Best Regards,
        Team ShopClues
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          A
          Amar Nath Arora
          from Thanesar, Haryana
          Sep 25, 2019
          Resolved
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          Resolved

          Address: Gurgaon, Gurgaon, Haryana, 122018

          Sir,
          On 15/09/19, i purchased feet culture men's black nubuck leather sandals with size uk 7 on cod basis under my order i'd[protected]. I received the sandals and paid rs.395/- to courrier boy. To my surprise i received uk 6 size. I requested for replacement on 18/09/19 which was accepted & a new order i'd no.[protected] on 19/09/19 was created.in the meantime i purchased sandals from local market & requested cancellation of my order and wanted refund of rs.395/- of my cod of first' order. I talked to your customer support no on 20/09, 23/09 & 24/09/19. Every time they transfer my case to bill department. Bill department refund me 43 clue bucks which was promotional. Every time i received the same reply and my complaint was closed. I requested refund of cod amount of rs. 395/- in clue bucks but still i have not received it. Please direct the concern department for early refund otherwise other avenues of refund are open for me.
          Thanks & regards.
          Amar nath arora
          [protected].
          Nov 1, 2019
          Complaint marked as Resolved 
          ShopClues.com customer support has been notified about the posted complaint.
          Verified Support
          Sep 26, 2019
          ShopClues.com Customer Care's response
          Dear Amar,

          Greetings from ShopClues.com

          Our sincere apologies for the delay that happened in resolving your concern.

          We have shared the information with our Support Team and they shall be connecting with you within next 24 hours for further proceedings.

          Requesting your patience here.

          Best Regards,
          Team ShopClues
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            5
            55486212
            from Mumbai, Maharashtra
            Sep 23, 2019
            Resolved
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            Address: New Delhi, Delhi, 110042

            Sir
            I have purchase mobile phone in shopclues.com
            Product name refurbished nokia e63
            Delevery product are not same colour product quality is very low and phon imei no not same to bill imei no
            Return request submit in app
            But imei no not same in bill imei no
            Pickup man not pickup product
            Sir request to you return this product
            And refund my money in my bank ac
            My phon no [protected]
            Sir pz help me
            +2 photos
            Oct 26, 2019
            Complaint marked as Resolved 
            ShopClues.com customer support has been notified about the posted complaint.
            Verified Support
            Sep 25, 2019
            ShopClues.com Customer Care's response
            Dear Customer,

            Greetings from ShopClues.com

            We would like to begin by apologizing for the inconvenience this may have caused you.

            We would like to inform you that our courier partner had attempted pick-up of the said order from your address and as per their update, pick-up has been cancelled as you were handing over a different product to them.

            You are requested to revert back to us in next 48 hours, in case you wish to re-schedule the pick-up.

            Requesting your patience here.

            Best Regards,
            Team ShopClues
            I received a call from you and it is said by your agent Mr Rakesh Verma that
            I won the lucky contest for which shop clues will give me four biller or pay me the entire amount of car.
            I have the proof of call recording.
            Thanx
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              A
              abiiishk
              from Dehra Dun, Uttarakhand
              Sep 23, 2019
              Resolved
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              Resolved

              Address: Opposite RoyaL Gym. Raipur., , Satiwalabagh., Dehradun, Uttarakhand, 248008

              Bought 2 camera batteries worth rs. 2575, order id:[protected] order placed on thu, 12 sep 2019.
              Today on 23rd september package was delivered and it had wrong product. It contained a cheap knock off samsung earphones. Trying to contact the company and the seller but neither of them is responding to calls. I want to return the product and need my money refunded under buyer protection.
              Contact - [protected]@gmail.com
              [protected]
              +2 photos
              Oct 26, 2019
              Complaint marked as Resolved 
              ShopClues.com customer support has been notified about the posted complaint.
              Verified Support
              Sep 25, 2019
              ShopClues.com Customer Care's response
              Dear Abhishek,

              Greetings from ShopClues.com

              Our sincere apologies for the delay that happened in resolving your concern.

              We have shared the information with our Support Team and they shall be connecting with you within next 24 hours for further proceedings.

              Requesting your patience here.

              Best Regards,
              Team ShopClues
              Hi Concern,
              Got an letter on 18th Sept’2019, from shop clue stating won Rs.100000. Please validate and confirm how this racket is sending such data to shop clue customer.
              Mention Customer Care as “[protected]”

              ordered camera batteries and cheap earphones were delivered. - Comment #3543447 - Image #0
              ordered camera batteries and cheap earphones were delivered. - Comment #3543447 - Image #1
              ordered camera batteries and cheap earphones were delivered. - Comment #3543447 - Image #2
              ShopClues.com Customer Care's response, Sep 25, 2019
              Verified Support
              Dear Customer,

              Greetings from ShopClues.com

              Our sincere apologies for the trouble you were put through.

              Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

              Your patience in this unfortunate matter will be highly appreciated.

              Best Regards,
              Team ShopClues
              My apple 4s is defected it is not work calling speaker and does not WiFi and hotspot work and internet and does not prepare I cloud I'd please help me my mobile no [protected]/[protected]
              Hi,
              I have received letter that the shopclues.com online shopping lucky draw contest won 1Lcak asking me to pay taxes,

              one scratch card, certificate and prize help line no: [protected]
              can you investigate on this and let me know is it fraud or correct?
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                E
                endro10
                from Delhi, Delhi
                Sep 21, 2019
                Resolved
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                Address: High COurt of Meghalaya, Near Overseas Bank, 793001

                That on 11th september 2019, after ordering the product (21 in 1 multiple knife), the amount i paid is 710 and due to network problem i have tried again to pay the amount. Then after receiving the product and after i check the statement from my bank account, it appears that it has been deduct twice.

                Kindly do the the needful from your end so that i may get back the amount.

                Your earliest response in this regard will be highly appreciated.

                Thanks regard,
                Endrosing
                Oct 29, 2019
                Complaint marked as Resolved 
                ShopClues.com customer support has been notified about the posted complaint.
                Verified Support
                Sep 25, 2019
                ShopClues.com Customer Care's response
                Dear Customer,

                Greetings from ShopClues.com

                We would like to begin by apologizing for the inconvenience this may have caused you.

                Please share your order details to enable us to check and resolve this at the earliest.

                Best Regards,
                Team ShopClues
                Coupons given as notification is fake and irritating...tòoo Mch Fool making
                ShopClues.com Customer Care's response, Sep 25, 2019
                Verified Support
                Dear Customer,

                Greetings from ShopClues.com

                We would like to begin by apologizing for the inconvenience this may have caused you.

                Please share the respective coupon code to enable us to check and resolve this at the earliest.

                Best Regards,
                Team ShopClues
                Respected sir/ madam
                I received call from your company that I won the price a xuv 500 car.. and it will be delivered on sunday (15.09.2019). I spend lots of money for claims that car.. but still i am not received that price... for this process carried by ahbishek mindal from your company.. pls do needful thankk you
                Krishna0743's reply, Sep 16, 2019
                Pls do needful. As early as possible.. thank you
                Krishna0743's reply, Sep 16, 2019
                Price is not received still.. pls do needful
                ShopClues.com Customer Care's response, Sep 25, 2019
                Verified Support
                Dear Krishna,

                Greetings from ShopClues.com

                Our sincere apologies for the trouble you were put through.

                Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

                Your patience in this unfortunate matter will be highly appreciated.

                Best Regards,
                Team ShopClues
                My order no is[protected]
                fedex track no.[protected]
                in this 2 items
                one is rice bowl & second is wooden sticks
                we received only wooden sticks
                i paid for 2 items - 200/-
                pls. Check and send the item

                deduct twice the amount of the parcel - Comment #3546309 - Image #0
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                  V
                  Venkebeml
                  from Coimbatore, Tamil Nadu
                  Sep 20, 2019
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                  Address: 362-D, Type-II, Quarter, Block - 29,, 607807

                  I have received the letter stating that I have been selected for lucky draw contest and I sent sms to helpline number [protected]

                  And finally they are asking bank details and they told to deposit of Rs 6500.00 same deposited to sent account no Vijay kumar. A/c [protected] IFSC CODE=SBIN0004717
                  And again he told you to pay Rs 17, 000 for gst @2% for winning prize for Rs 8.5lks. I d'know what to do I was in finical crisis but I kept pending. He told he is in the bank only from morning to evening and finally I told my account has blocked and requested to show the cheque for which you are deposting in my account and he told it is company secrets his contact no +[protected].
                  Presently I d'know what to do, please help me tomorrow again he will call to pay the amount but how to get my amount which has been deposited as above account number.
                  Photos of that shopclues person his uploaded.
                  ShopClues.com customer support has been notified about the posted complaint.
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                    K
                    Kausar12122
                    from Delhi, Delhi
                    Sep 20, 2019
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                    Address: Nalini Ranjan Avenue,Basantalla Saha Road,New Alipore, Kolkata, West Bengal, 700053

                    I Mrs kausar, have been recieved with a letter from shopclues company saying that on 9th anniversary of the company u hve been selected as the lucky draw winner..and the amount that u have won is rs100000, They are asking with account details, phone number, bank name etc.
                    The helpline no. Is-[protected]...
                    Please let me know if its for real or a fraud!
                    +1 photos
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                      R
                      rajkumar rajagopalan
                      from Delhi, Delhi
                      Sep 18, 2019
                      Resolved
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                      Resolved

                      Address: d.no:14/8, Ramasamy Street, Sri Ragavendra Avenue, Opp. to. S. K. Best Pumps, Church Street, Cheranmanagar, Coimbatore-641048, Coimbatore, Tamil Nadu, 641048

                      Yesterday, i have received a letter from shopclues, it states that you were among one of the lucky customers selected and their address is nalini ranjan avenue basantalla saha road, kolkata. They have sent a letter along with scratch card worth of 10 lakhs and prize money of 1 lakhs and total of 11 lakhs.

                      The third point stating that charges levied will be collected in advance and will not be adjusted against the prize money under any circumstances. The second point stating that all the govt taxes and processing fees towards the redemption of prize money will be born by the winner. Ref. A1388. Helpline number:[protected].
                      Oct 24, 2019
                      Complaint marked as Resolved 
                      ShopClues.com customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 19, 2019
                      ShopClues.com Customer Care's response
                      Dear Rajkumar,

                      Greetings from ShopClues.com

                      Our sincere apologies for the trouble you were put through.

                      Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

                      Your patience in this unfortunate matter will be highly appreciated.

                      Best Regards,
                      Team ShopClues
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                        Kasif Kashif
                        from Etawah, Uttar Pradesh
                        Sep 18, 2019
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                        Address: Etawah, Uttar Pradesh, 206001

                        I am really fed up from shopclues. First of all it's products have hidden charges which are apart from the mrp+shipping charges. I have lost my ₹156 extra by placing an order on so-called shopping website i. E. One and only worst so-called shopping website shopclues. I'm really frustrating with shopclues' fraud. First they took the order, take payments+shipping_charges+hidden_cost and delivers different and worse quality's products promise to deliver the products on time but delivered different, partial and worst products. They themselves cancel the order.
                        +1 photos
                        ShopClues.com customer support has been notified about the posted complaint.
                        Sep 18, 2019
                        Updated by Kasif Kashif
                        I am really fed up from Shopclues. First of all it's products have hidden charges which are apart from the MRP+Shipping Charges. I have lost My ₹156 extra by placing an order on so-called Shopping Website i.e. one and only worst so-called shopping website Shopclues. I'm really frustrating with Shopclues' fraud. First they took the order, take payments+shipping_charges+hidden_cost and delivers different and worse quality's products promise to deliver the products on time but delivered different, partial and worst products. They cancelled the partial of order and contact number is always out of service.
                        Sep 18, 2019
                        Updated by Kasif Kashif
                        Worst Online Shopping Website and cancelled my order themselves.

                        Sep 18, 2019
                        Updated by Kasif Kashif
                        I will try not to place any order on this worst website "shopclues.com" & I suggest each and everyone not to place any order on this worst website ever.
                        Verified Support
                        Sep 19, 2019
                        ShopClues.com Customer Care's response
                        Dear Kashif,

                        Greetings from ShopClues.com

                        Our sincere apologies for the inconvenience caused to you..

                        We have checked the details and found no hidden charges charged against the order IDs shared by you. We can see that you've been charged product price along with shipping charges.

                        In case of difference in the product price, kindly share the respective order ID along with the images of the product highlighting the MRP clearly.

                        Requesting your patience and understanding here.

                        Best Regards,
                        Team ShopClues
                        Sep 19, 2019
                        Updated by Kasif Kashif
                        When I Prepaid for My Order then I had to pay Cost+Shipping_Charges+₹156 Extra as hidden Charges. That's why I'm feeling guilty for placed an order on Shopclues. And I will never recommend anybody to shop from Shopclues.com
                        Verified Support
                        Sep 25, 2019
                        ShopClues.com Customer Care's response
                        Dear Kashif,

                        Greetings from ShopClues.com

                        As per our records, the price of the product against the order ID[protected] is Rs. 339 along with the shipping charge of Rs.14. Hence, you've paid Rs.328.00 (including a discount of Rs.25) for the same which has been refunded back to the same source on 18th Sep, 2019. The RRN for your reference is [protected].

                        In case of any difference in the product price and the amount paid by you, request you to share the respective order ID along with the images of the product highlighting the MRP clearly.

                        Seeking for your understanding in this regard.

                        Best Regards,
                        Team ShopClues
                        Oct 04, 2019
                        Updated by Kasif Kashif
                        No Shopclues you are wrong and you didn't delivered one of the Product which was contained in the Order.
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                          A
                          anjanas21723596
                          from Gurgaon, Haryana
                          Sep 17, 2019
                          Resolved
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                          Address: 110030

                          I got letter with 2 coupon and in that coupon they mention my name also add some term and on that terms need to send your details. The content was shopclues to inform you that on the occassion of its 9 the anniversary celebrations they announce a winning prize money. Few months ago i got some fraud calls also from several numbers now i get a letter with same fraud thing
                          I request you the concerns to take action.
                          Oct 31, 2019
                          Complaint marked as Resolved 
                          ShopClues.com customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 18, 2019
                          ShopClues.com Customer Care's response
                          Dear Customer,

                          Greetings from ShopClues.com

                          Our sincere apologies for the trouble you were put through.

                          Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

                          Your patience in this unfortunate matter will be highly appreciated.

                          Best Regards,
                          Team ShopClues
                          I had received scratch win card, I have won 11lakh rs

                          fraud coupan and letter winning 1 lakh prize - Comment #3538309 - Image #0
                          ShopClues.com Customer Care's response, Sep 18, 2019
                          Verified Support
                          Dear Sanjeet,

                          Greetings from ShopClues.com

                          Our sincere apologies for the trouble you were put through.

                          Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

                          Your patience in this unfortunate matter will be highly appreciated.

                          Best Regards,
                          Team ShopClues
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                            V
                            Vino Vinod
                            from Chennai, Tamil Nadu
                            Sep 17, 2019
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                            Address: No529 someshwara slum siddapura 6thcross 5th main jayanagar 1st block Bangalore 560011, Bangalore, Karnataka, 560011

                            I'm vino and i have received 10 lakh scratch card and 1 lakh certificate and there was a number and he also confirmed and i have given my account details to him
                            Is that true or fake???
                            I'm going to fail a complaint against shopclues legally by court
                            If my account get affected through such fake people's
                            From this kind of post i'm very affected
                            So kindly note this kind of message
                            Dear Vinod,

                            Greetings from ShopClues.com

                            Our sincere apologies for the trouble you were put through.

                            Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

                            Your patience in this unfortunate matter will be highly appreciated.

                            Best Regards,
                            Team ShopClues
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                              A
                              Ananthu s raj
                              from Neyyattinkara, Kerala
                              Sep 14, 2019
                              Resolved
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                              Resolved

                              Address: P.S Sadanam Elakamon p.o varkala, Thiruvananthapuram, Kerala, 695310

                              I got letter with 2 coupon and in that coupon they mention my name also add some term and on that terms need to send your details. The content was shopclues to inform you that on the occassion of its 9 the anniversary celebrations they announce a winning prize money. Few months ago i got some fraud calls also from several numbers now i get a letter with same fraud thing
                              I request you the concerns to take action
                              +1 photos
                              Oct 17, 2019
                              Complaint marked as Resolved 
                              ShopClues.com customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 16, 2019
                              ShopClues.com Customer Care's response
                              Dear Ananthu,

                              Greetings from ShopClues.com

                              Our sincere apologies for the trouble you were put through.

                              Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

                              Your patience in this unfortunate matter will be highly appreciated.

                              Best Regards,
                              Team ShopClues
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                                C
                                Chandan Bagai
                                from Chandigarh, Chandigarh
                                Sep 14, 2019
                                Resolved
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                                Resolved

                                Address: Fazilka, Punjab, 152116

                                In the product page the product is eligible for return but when i return it the rejected my 3 returns without any reason my return ids are[protected] 7634382.. Please do something i dont want this bad products... The quality of the products are very poor... Solve my problem pickup the product and refund my money... I am not going to use app next time
                                Oct 22, 2019
                                Complaint marked as Resolved 
                                ShopClues.com customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 16, 2019
                                ShopClues.com Customer Care's response
                                Dear Chandan,

                                Greetings from ShopClues.com

                                We would like to begin by apologizing for the inconvenience this may have caused you.

                                As we have investigated the matter with our courier partner as well as with our merchant and found that the same and complete product has been delivered to you in seal packed condition after a proper quality check.

                                Hence, we are unable to process your request. We appreciate your understanding in this matter.

                                Requesting your patience here.

                                Best Regards,
                                Team ShopClues
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                                  M
                                  Mint Joo
                                  from Mumbai, Maharashtra
                                  Sep 13, 2019
                                  Resolved
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                                  Resolved

                                  Address: 380061

                                  Dear team,
                                  I have recently recieved some lucky draw of about 1 lack and scratch and win coupon on 15 lakh in a letter with a stamp of "urgent letter". Is that fraud or company related thing.

                                  Because it had an additional note asking to pay advance tax amount from our end. Along with some registration amount of 3500 rs to the account of m. D of shopclues, kindly check and confirm.

                                  Is there any lucky draw contest planned from company side for 9th anniversary celebration. This will help me to lot to further move if it's fraud.

                                  I writing this because i have encountered such offers through call many a times, and this time itz heights that they are sending urgent letter. Last time also when i notified this to your team, they said they vl take strict actions still no actions were taken and i was getting such spam calls evey now and then, i have attached the pic of coupon and letter and along with it i m sharing the number mentioned in that letter plz do the needful and i form the legal authorities. [protected]
                                  +3 photos
                                  Oct 17, 2019
                                  Complaint marked as Resolved 
                                  ShopClues.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 16, 2019
                                  ShopClues.com Customer Care's response
                                  Dear Customer,

                                  Greetings from ShopClues.com

                                  Our sincere apologies for the trouble you were put through.

                                  Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

                                  Your patience in this unfortunate matter will be highly appreciated.

                                  Best Regards,
                                  Team ShopClues
                                  Got a envelope through post that I am winner of 1 lakh rs and 1 scratch card about 10 lakh rs.please see to whether it's real or fake..they are using shopclue logo and ID.
                                  ShopClues.com Customer Care's response, Sep 18, 2019
                                  Verified Support
                                  Dear Agam,

                                  Greetings from ShopClues.com

                                  Our sincere apologies for the trouble you were put through.

                                  Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

                                  Your patience in this unfortunate matter will be highly appreciated.

                                  Best Regards,
                                  Team ShopClues
                                  I purchased a f2 screen magnifier 3d for mobile, the product is not as specified in the description in his web site. No 3D, no clear mirroring, no quality and its not usable at all. Product was under return policy but shopclues is not picking up the product nor he is returning my money. It has done cheating repeatedly.
                                  ShopClues.com Customer Care's response, Sep 18, 2019
                                  Verified Support
                                  Dear Customer,

                                  Greetings from ShopClues.com

                                  We would like to begin by apologizing for the inconvenience this may have caused you.

                                  Please share your order details to enable us to check and resolve this at the earliest.

                                  Best Regards,
                                  Team ShopClues
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                                    A
                                    Abdul Razak Qureshi
                                    from Mumbai, Maharashtra
                                    Sep 12, 2019
                                    Resolved
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                                    Resolved

                                    Address: 25-jotinagar kumbha nagar chittorgarh, Chittorgarh, Rajasthan, 312001
                                    Website: Consumercomplaints.in

                                    Tomorrow i get this letter from shop clues.com in i get certificate of 1 lakh rupees and one scratch card then i scratch it then i get 10 lacs rupees in scratch card and a code and number then i send code to given number after few minute i got message of any private account in message wrote add 4000 rupees to my bank account then after 10 minute you get your all amount in your bank account
                                    Oct 14, 2019
                                    Complaint marked as Resolved 
                                    ShopClues.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 13, 2019
                                    ShopClues.com Customer Care's response
                                    Dear Abdul,

                                    Greetings from ShopClues.com

                                    Our sincere apologies for the trouble you were put through.

                                    Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

                                    Your patience in this unfortunate matter will be highly appreciated.

                                    Best Regards,
                                    Team ShopClues
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                                      D
                                      dhakanparik
                                      from Delhi, Delhi
                                      Sep 12, 2019
                                      Resolved
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                                      Resolved

                                      Address: Rajkot, Gujarat, 360005

                                      After buying product from shopclues.com, too many fake call coming and speak bad words. I bought product from shopclues. After that too many fake calls come and speak with product and name of my username.
                                      I got call from this number [protected]. This is number. Please take action again shopclues to leak my number. Hope i got response after writing here my issue.
                                      Today i got three calls and after got 3rd cal, i received the call and directly the person speak bad words about me. I want to take strict action on shopclues. Please help me that why they leak my number and information about that i shop from shoclues. Hope i get support from you.
                                      Oct 14, 2019
                                      Complaint marked as Resolved 
                                      ShopClues.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 13, 2019
                                      ShopClues.com Customer Care's response
                                      Dear Customer,

                                      Greetings from ShopClues.com

                                      Our sincere apologies for the trouble you were put through.

                                      Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

                                      Your patience in this unfortunate matter will be highly appreciated.

                                      Best Regards,
                                      Team ShopClues
                                      Nov 07, 2019
                                      Updated by dhakanparik
                                      No. You are liar. How could they knew that I purchased from your site and they had my both two numbers. They were speaking very bad manners. They didn't get purchase details and our private information if you didn't leak our details.
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                                        A
                                        Abid Parkar
                                        Sep 9, 2019
                                        Resolved
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                                        Resolved

                                        Address: Thane, Maharashtra, 400612

                                        Respected Sir,

                                        I would like to draw your kind attention on the fact that the delivery boy of our area he don’t know how to talk ladies. Very rudely and rough language talking while giving the delivery.

                                        While going time he is telling I will put your address in blacklist.

                                        People face many difficulties because of his misbehavior.

                                        Hence I request you to take necessary actions against the delivery boy so that people may get proper and good services.

                                        Thanking you in anticipation
                                        Oct 21, 2019
                                        Complaint marked as Resolved 
                                        ShopClues.com customer support has been notified about the posted complaint.
                                        Verified Support
                                        Sep 12, 2019
                                        ShopClues.com Customer Care's response
                                        Dear Abid,

                                        Greetings from ShopClues.com

                                        Our sincere apologies for the inconvenience caused to you due to our courier partner.

                                        We have forwarded your e-mail to our concerned department as feedback to ensure you a better service in future. Any suggestion to improve our services from the valuable customers like you is always welcome.

                                        Looking forward to your shopping with us.

                                        Best Regards,
                                        Team ShopClues
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