| Address: Opp.muncipial water tank, Near state bank, Prakasam, Andhra Pradesh, 523316 |
I am navaratna of andhra pradesh i got a letter from shopclues and got a coupon in it worth of 1 lakh +swift dzire (Car)
Registration fees of 3600 has been deposited into the account of shopclues
Registration name :shopclues online
Account number :[protected]
Ifsc code :bkid0009463{bank of india}
And then received message that my account was credited with 8, 50, 000 & need to pay 8, 500 of rtgs to get the money of 8, 50, 000
We paid the amount of 3600 of registration fee and when they said to pay the rtgs of 8500 we thought it was fake and fraud so we didn't pay the rtgs of 8500
This process all was done with the help of a whatsapp numbers : [protected], [protected]
And a person named utham singh {rajasthan } (Works at west bengal) contacted us for informing about the prize money and the registration fee and rtgs details
In this way we lost 3600 money
And i am a house wife please help me
Nov 10, 2019
Complaint marked as Resolved
ShopClues.com customer support has been notified about the posted complaint.
Verified Support
Oct 10, 2019
ShopClues.com Customer Care's response Dear Customer,
Greetings from ShopClues.com
Our sincere apologies for the trouble you were put through.
Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.
Your patience in this unfortunate matter will be highly appreciated.
Best Regards,
Team ShopClues
My order ID[protected] and return ID 7638688 i have already returned my order by blue dart on 25th -09 -2019 and receipt memo no [protected] but yet not refund my money to my bank account.
So what i have to do to get amount please help me.
Greetings from ShopClues.com
Our sincere apologies for the delay that happened in resolving your concern.
We have shared the information with our Support Team and they shall be connecting with you within next 24-48 hours for further proceedings.
Moreover, our team is working on your request and you can expect the next update from us by 15th Oct 2019.
Requesting your patience here.
Best Regards,
Team ShopClues