ShopClues.com Complaints & Reviews

Basically, i tried placing an order on 11th may at midnight i placed the order using google pay order no[protected] the order was failed but the amount was deducted by their end nor they are confirming nor the order is confirmed no one is helping at all i did confirm with the bank as it is a merchant transaction they cannot give any answer. Worst they are, please look into this matter and help me, please, also they keep on telling the system is not working and not providing any resolution.

I have ordered a product on 12 april 19 and it was paid. Before my expected delivery date i god a call from curiour company that he facing some issue with address athena i have confirmed him my complete address which is in nri residency (Noida) and despite of this that person has delivered my order some where in greater noida (Mention in track delivery) now it's been more then a month i'm chasing for my order. Shopclues have pathetic customer service team. Please refund my money as i have not received my order. Im literally fed up doing this complain to shopclues multiple number of time. Why you are giving such frustrations to your customer. Its really untolerable. Please take appropriate action and refund my money

Hi
I have received a text from shopclues. I had ordered something from your site an i have msg from u stating that i have won a tata car or i could get some cash and have been asked to pay 6500 rs. If this is a fraud i deeply concerned as to how my information has been leaked since i shopped with u guys. This is a major area of concern about my privacy.

Sir i had purchase portable usb electrical juicer from shopcluse.4-5 days back
Shopcluse order id is[protected] but this not working.. I dont now this is second time when shopcluse do fraud with me... This time. I will knock the court door..

You have only two days pls refund my amount. I hasbeen back courier this product to shopcluse..

Raja bhalla
[protected]

Dear
Sir medam
Today shopclues send me this typeCongratulations you are the 1st winner of Shopclues.com online shopping company. Wining prize (TATA SAFARI) which costs Rs 12, 60, 000. The Registration service charge Rs 5, 500 only.This is valid for Today. To know more contact at no : [protected] Helpline no:-[protected] but I ignore than he is calling me nd saying me sir your no. has won Tata Safari i[censored] want car than send me aadhar card pan card etc i[censored] want money than give me your bank account no. I didnt respond he again call me n then he said we assure u we r not fraud thn he snd me detail for deposit of registration charge than I ask him how I can give you than he said meon this account no. Than he send me account no. SBI BANK
A/C no - [protected]
Mr sarika verma
IFSC Code - SBIN0014639 try to send money but not send again he told me sir what happand than I say him money not send to this account. Than It get deposited 5500 rs again he called me n say only under 10 min u will get 12, 60, 000. Your amount deposit in your account but money not deposited again he called me nd say your account is saving account so 1260000 so i have to pay 2% gst i.e 25200. But i told him i dont have money n he ask me to work with them in their fraud company send me n after that I will get 1260000 amount in account not deposited than I call him n said i want my 5500 rs return they told me they will refund but i have to snd them photo n adhar card but i dont povide hem detail bcoz i realize they r fraud

Sir plz refund my money 5500 nd catch those Faurd
Complain Goal- my main goal is refund my money nd catch those Faurds

I had ordered product on shop clues on 26-04-19, my order is[protected] and i got reply as soon i ordered was i will get product by 1-05-19.. But, til now i haven't got my product, but amount has been debited from my account.
Now, if i contact shopclues, they are negligible and saying they cannot give assurance on delivery, since they depend on 3rd party logistics. They are arrogant and unprofessional, even now they are saying, they cannot assure exact delivery date, and even saying, i can complaint where ever i want.. They are thefting hard earned money abd giving false promises to customers

I had ordered product on shop clues on 26-04-19, and reply as soon i ordered was i will get product by 1-05-19.. But, til now i haven't got my product, but amount has been debited from my account.
Now, if i contact shopclues, they are negligible and saying they cannot give assurance on delivery, since they depend on 3rd party logistics. I have been raising this issue, but they are reluctant to resolve this issue and are saying, they cannot assure delivery date, and are arrogant enough and saying, you can complaint where ever you want,..
Seriously this shop clues is thefting hard earned money and not providing people with their money's worth..
Kindly, help me getting my product.

I have received a winner message from - hp-shpclu - mobile no.[protected]at-09;01;13am on[protected]Today) message details such as,
Welcome to you shopclus vivo ipl online shopping pvt ltd, co. Dear sir congratulation you product ordered home shopping result are out, your name has selected in the lucky draw, you have two option 1st is mahindra xuv 500 2nd is payment of rs 14, 85000/- the charge of t. R paper service is rs-7, 400/-the charge of payment security charges only rs-14, 800/-valid upto 03/052019, for more details contactus at [protected], please inform me it is false / fraud/ true to my gmail - [protected]@gmail.com, thank you,

I have received a mssg from shopclues
Congratulations dear customer (Madam sir) shopclues online shopping bumper dhamaka lucky draw contest happen and you select 1st mahindra xuv500 stormed vx varcor and marketing price 1350000/certificate company credit card and registration charge 9600 / company helpline number=[protected] and they asked me to pay 147000 and i paid part by part. I want refund of 147000

Sir, yesterday onward i received courier from shop clues it was got price money for 11 lakh i call him he say please amount for bank process 11000 i deposited 11000 also and again he say please deposited for gst 22000 and tds 48000 i deposited everything but cheat me using by your name please give some solution and refund my amount i have haveing all evidence, please do something i m not haveing money please help me, please take some action immediately

I have received pairs of socks instead of my order that was pack of 3 multicolor bra also my order is paid. I have received my order but when i called at shopclues helpline it says that my order will be delivered soon, it's current status is not showing that i have got my order that is wrong.
My order number is[protected]
Product was pack of 3 sparkle front open multicolored bra

Hi,
I have received a call from shopclues. It seems to be fraud call. They arr saying that i have won a lucky draw. And the prize is a car or 1280000 ₹.
Details of the caller:
[protected]
[protected]

Message received:
Dear customer,
Congratulation you are product online t. V show shopclues.com shopping result are out in the selected for name of mansoon-luckky drw.., your name to open the luckky drw. You have two options
1st is tata safari
2nd is payment of rs 1280000/- the charge of registration service 6500.
For more details contact us:
[protected].

Could you please look into the issue.

Today morning madam called me and telling that u have won a car worth 12lakhs. And asking for my account number and bank details and mobile number is [protected] please check this matter how did they go my number. Form
Now i will never shop in shop clue and i advised that u product are not worth for the money we are shopping the images we see one and u will send the different.

Mai sunil new delhi shalimar bagh se mere ko shopclues se massege aaya tha tata safari 1st prize ka aur call bhi aaaya tha unhone bola ki aap ko shopclues ke taraf se 1st prize mila hai tata safari ka registration fees 6550 lagega uske baad unhone bank details bheja sbi ka mr arojit naru a/c no - [protected] ifsc code sbin0030002 unhone bola is account me bhejo uske baad maine payment bheja fir uske baad bank dwara e massage aaya your a/c xxxxxxxxxxxx9605 not successful inr 12, 80, 148.00 on 26/04/2019-deposit by transfer from rtgs ref no ir[protected]Transfer charge 25600) aap ke 25600 aur lagenge bank transfer charge kaise bhi kar ke inhone e paise le lio fir uske baad bank se massge aaya gst ka charge lag raha hai 12800 o bank se call aaya bank wale ne dusra no diya tha mr sonu kumar a/c no - [protected] ifsc code sbin0000300 usne e account no diya maine usme bhi paise bhej die fir usne dubara bola ki aaykar bibhag ka charge lagega 15550 aur lagega to maine nahi dia mere sare paise mahnat ki kamai sab chali gai sir total 70000 maine un loge ke account me jama kar die please sir kaise bhi mere paise refaund kara dijie unka no hai [protected] is no se call aaya tha bank wali ka no e hai [protected] sir aise me shopcluse ki hi badnami hai please sir kaise bhi payment mere wapas kara dijie nahi to mai shopcluse ke uper case kar dunga unhone apna address tatanagar jamshedpur bataya hai pin code 831011

DEAR SIR I HAVE RECEIVED THIS MSG :-

Forwarded from BZ-SHPCLS:
Dear Customer. You are winner of Shopclues company. You win 1st prize Tata Safari.2and amount rate is Rs12, 80, 000.00Registration service charge 8, 500 deposi.Contact no:-[protected] For more details Helpline NO=[protected].

WHEN I CALLED ON HELPINE NO:[protected], MR. PAWAN SINGH (WAS ON THE LINE) SAID, WINNER CAN GET PRICE MONEY RS.12, 80, 000/-, OR TATA SAFARI CAR. HE SAID IF YOU WANT PRICE MONEY YOU HAVE TO TRANSFER THE RS. 8500/- AND IF YOU WANT CAR YOU NEED TO PAY RS.12500/- FOR REGISTRATION OF CAR. AND HE GAVE ONE NUMBER [protected] FOR FURTHER ASSISTANCE.

LATER HE GAVE ME HIS BANK DETAILS AND ACCOUNT NO.:-
Shopclues Warehouse, Gurugram, HSIDC,
Sector 18, Gurugram, Haryana, 122015

PRABHAT SHARMA a/c=[protected] (IFSC CODE:SBIN0001495)

PLZ TAKE ACTION AGAINST THEM.

Dear sir.
My name viswanath. Iam facing problem shopclues.com fake online shopping mall.
Above complaint subject is there. Iam lost my money (1, 30, 000/-) he is taken 26/04/10 and 29/04/19. Please take action in this people.
Cheeters numbers both phone numbers : [protected], [protected], toll free number:[protected]
Congratulations you are lucky
Winner in our shopclues. You won tata safari storme four wheeler luxury car. Or 12, 80, 000
Your cupon no -10501
For registration dial-[protected]
Helpline no-[protected]
My office address - shopclues.com private limited, dwarika puri, sector 17, plot no-2. (New delhi)
T&c (...)
Dear customer, your registration is under process. For complete your registration please kindly make payment your registration charge 6, 400/-
Mr. J narzary
A/c no. - [protected]
Ifsc code - sbin0007388
Mr.
Md sahid a/c no. - [protected]
Ifsc code - sbin0014664

Dear sir
This is dhanaraj today i have received one call from your end and lucky draw coupen and i am paying amount of 6500/- to acc #MR.SHIV KUMAR A/C.[protected] SBI BANK IFSC CODE.SBIN0000300.
And now he asking 25200/-.plc check, Then he will be transfaring 1480000/- to my account. Are giving mahindra xuv500.place check it's true r false

Dear sir. U r unable contact. Fraud shoupclues.com pliase brewer i companie. Showing fraud. Please weare meassage come to my mobile number.
Congratulations you are lucky
Winner in our shopclues. You won tata safari storme four wheeler luxury car. Or 12, 80, 000
Your cupon no -10501
For registration dial-[protected]
Helpline no-[protected]
My office address - shopclues.com private limited, dwarika puri, sector 17, plot no-2. (New delhi)
T&c (...)

Sir, the fraud called me and send sms that you have won tata safari.
Market value is 1280000 rs.So for registration you will have to
pay 6600 rs. But i verrified and rejected it. They called me by this no.
Mob.No.[protected] whatsup no.[protected], other no. Are[protected], mob no.-[protected].And they have made a fraud websites like shopclus, www.Shopclueswinners.In.If any action can you take against the cheaters.

I am costumer of shopclues. Nearly before a month, i bought a product from shopclues. When i get product i found that that was totally fake product.
I was not satisfied with the product. I had been used so many product like it that's why i was confirmed that it was totally duplicate.
So i filled return form within 3 days of delivery but till now they have not took any action after return approval.
I am requesting a lot to refund me.
But they are not listening.