ShopClues.com Complaints & Reviews

Mujhe v call aayi thi Kaha ki aapka lucky draw nikala hai jo hum post office ke dwara bhej rahe hai. Fir ek din mujhe call aaya post office se Kaha ki apna samaan le jaye mene fir usse magaya. To usse khola to usme coupon tha use scratch kiya to usme mahendra xuv 500 nikla. Fir mene coupon me diye number Pr call kiya wo bola ki apko 1480000rs ka price nikala hai jisse lene ke liye Aapko 1%fee paid krna hoga. Fir mene to uske Bhejhe huye account number Pr 14800rs phonepay krdiye.jb mene call kiya to bola ki Av to bank band ho gye hai aap ka kaam Kl ho jayega

I had ordered a watch (Fastrack Quartz White Round Men Watch 3121SM01) on 07/06/2019 and Received on 14/06/2019.
I found the product is very poor in quality as it clearly look alike of duplicate piece. sample picture attached.

So, I had raised a Return request on 15/06/2019.

Return ID: 7464202.
Ticket No: 8807884
Ticket No: 8833994

I have provided enough information on the return request. But, i could see the Return Status is showing as "Information Pending from Customer"

Even though i had created other tickets its all just going closed state with no proper response.

I want this product to be returned to shop-clues and want my money back ASAP.

(Congratulation) You Are Winner Of Shopclues Company TV Show Shopping You Won The 1st Price Tata Safari Car Our Amount RS -12, 80, 000/- Please You Have Pay Company Registration Charge -RS - 5, 500/-) In State Bank Of India Date 19/06/2019 Deposit Details For Contact Me Helpline Number Toll Free -[protected]/ WhatsApp Number -[protected] LOGIN- WWW.SHOPCLUESWINER.IN

Sir, my brother by name N.Raghu Achari is one of the customer in your Shopclues products. Recently, he received a post cover containing one Certificate of Rs.1, 00, 000/- and also one Scracth of Rs.10, 00, 000/- with SMS Code 657ScS & helpline number:[protected]. Immediately, he contacted with the provided, for which they contacted with my brother through cell No: [protected] by posing he is Rahim Sek, Manager of Shopclues.com from West Bengal and asked to send his Bank & other details for transferring the prized amount. Later, the sid Rahim Sek again make phone call to my brother and asked him to deposit an amount of Rs.16, 5000/- to SBI A/C No:[protected] (SBI) SBIN0002037. Whether the above Rahim Sek is working in your company or not and the above prize money offer is guanine of fake.

Hiii...swapnil here
I get a parcel from shopclues ..in that parcel i got a certificate worth rs 100000 and i git a scratch card woth rs 11 lakh ...in some lucky draw so and the person is called me from shopclues and told me to release this 1200000 you have to pay 12000 for tax...and then it will RTGS on your acvount so can l know how its happen...

I had placed an order on shopclues (14th june) and today i received a message stating i have won a tata Nexon car, followed by a call from this number - [protected]

He asked me to make an intial deposit for me to claim this amount. while i was aware that this was a fraud, i doubt the integrity of shopclues towards its customer database.

How is it possible for these fraudsters to get my database and know that i have ordered something on shopclues?

This really concerns me and thus wanted to raise a complaint

I received the product after a long waiting period. After that, I saw that the product was defective. Hence, I alerted them about the product and so they had promised to pick it back seven days before. Until now, they have not picked the product and are calling 100 times and updating that they will pick it up anytime and now sending sms that again I have to again send them request. Really frustrating to have brought something from them which is not at all acceptable.

Dear team,
I'm Dhivakar, i have received a coupon on 17.06.2019 as 1lack winner from Shopclues.com online shopping. And also shown the Scratch box, there is a prize is 10 lacs, and SMS code also there 763SoC. and a Helpline No : [protected].
And has attached the letter is brief of the coupen. That is Don't contact the Shopclues helpline number, please contact our mentioned helpline number.
The attachment For Your Information. I feel this is a fraud. So need to confirm help this is fraud or not.

Regards,
M.Dhivakar.

Hi team recently recieved call from unknown number where I was told that I have won Maruti car worth Rs. 14 lakhs in 10th anniversary lucky draw contest. Impugned contact no. is [protected]. I would like to request you to kindly provide security to our confidential information and take immediate action on the people who are using your brandname for cheating.

Thanks

I would like to make everyone aware of a scam from online shopping portal shopclues.com.

When you make a purchase here, shopclues seems to be sharing buyers' personal information such as phone numbers to scammers. After two days or so, you'll receive a text message from scammers who claim that you've won a car or something and you need to deposit a certain amount in order to claim your prize. When you call back to these scammers asking how they got the number, they'll use "maa behen" slangs on you.

When you complain this to shopclues, they'll say that they've informed their concerned team, but one Google search (shopclues personal information scam) shows that the scam has been going on for many years and these people are doing nothing about it; they seem to be involved too.

Take a look at the screenshots.

My name is Rajalekshmi sumesh Kumar.I got scratch and win card from shopclues by post.Their is two card inside the packet one is scratch and win card and other is already won 1lack card.I got a call and the person called me that he is calling from shopclues if want to claim my prize money I need to send 11000 as processing charge to the company and send the a/c number.it's absolute fake I feel.I just need a clarification from ur side too.I am attaching the photo of card also.
Thank u

Sir ! I have received same msg today morning ! That I was winner in swift dzire contest ! And they told me to deposit Rs : 8600 for registration fee for car ! Sir this is really true or a scam ! Plz told me true information ! Could I deposit or not ! Tell me fast ! If this is scam plz take a action as soon as possible to avoid other people to be scamed ! By such scamers ! Protect other people from such types of scams ! Thanking you !

Recently I ordered a maxima women's watch which i received too but the clasp was too tight so i asked for a replacement and then i got the replacement parcel but this time it was an empty box, the watch was missing, I immediately informed about the matter but didn't got any response from their end. Then I called out to their customer care, which is hard to get the line and they asked me to email the photograph of the parcel, i did accordingly. It's been three days and till date haven't got any response from them. I am so done with calling and emailing them. I provided them everything they asked for. They are not refunding me. Worst service ever.

Please say me whether this letter is from the company or something else.. After the reply i will do the next steps.Actually i have got many calls from many fake peoples for that reason i am not confideny. And i am not comfortable for sharing all detailss. So please i will be very grayeful to you. If this is fraud then i am going to do a consumer case..

I received a call from [protected] number saying that i win tata car in shopclues. I know this is Fraud please block this number or investigate this number. They told me to deposit of 6500 rupees in their accounts.
They told me about that you have to pay this amount so we can deposit your winning amount of 12 Lacs or Tata car. Please take legal action about it.

Congrats! You Won 1st Prize Tata Saafari In 9th anniversary Day SHOPCLES.This Is Valid For Today For Registration Contact On:[protected] T&C # Shopcles.
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Welcome to shopclues online shopping pvt Ltd.co. Dear sir, Congratulation you are product shopclues onlione shopping result are out in the selected for name of mansoon-luckky drwo your name to open the luckky drw.you have two options 1st is Tata sofari 2nd is Payment of Rs 1260000/- The charge of REGISTRATION Service is RS-6500/- valid upto- 04/06/2019, for more details contact us at-[protected]
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Congratulation you are the winner of Shopclues online shopping company won the prize ( TATA SAFARI) which cost is Rs :12, 40, 148 .The charge of you Registration service charge Rs : 8500, 10/06/2019 rupes only.This is valid Today know more for details toll free number [protected]
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These msgs are received ..also calls and they got the order info, name, address..how and working fully with the numbers as mentioned above ...how is that...are you guys with them... should we stop dealing with your company..plz advise...

I had ordered Nokia 1100 on Wednesday 05 June 2019 which was supposed to be delivered on Saturday 8, 2019. I did not receive the product, but on Sunday 9th 2019, I received a message that product has been delivered, whereas I did not receive it, and even on their website it has been displayed as delivered. I tried to contact their customer support, but they too did not respond.

Order ID:[protected]

My order no. Is[protected] for nyn lipstics pack 6 with eyeliner & kajal all sets of lipstics are deleverd but eyeliner & kajal not in the pack & lipstics syeds also in picture is good but deleverd product is not butter it not one time i already shopping more then 5 to 6 products but i am not setisfied in item show in picture is beeter but its deleved item is fully changed

We received a call from no. " [protected]" saying that you have been selected for lucky draw of Rs.12, 60, 000 or Car. He also had our details which are on my shopclues accounts such as order description and address.
Also to receive cash instead of cheque he asked us for our bank account no.

Is this call a fraud ? and how did he got our personal information from shopclues account?

I am getting call and messages from fraud shopclues regarding my purchases. They know all the details of my purchases and continuously texting and calling me for Prize, they are saying that I had won a four wheeler car and for registration they are requesting for money. This incident has happened previous year too. That's why I had stopped shopping with shopclues. Someone is leaking customer data. Kindly take strict action regarding this. I am sending you the details of text messages as screenshot.