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Snapdeal.com Complaints & Reviews

www.snapdeal.com

3.6

Updated: Nov 24, 2025

Complaints 14450

Resolved

9451

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Address: Thiruvananthapuram, Kerala

Sir This is regarding the undelivery of xolo smartphone with request number 02502397 registered for the order number [protected] costing Rs 4699 made on 7.6.2015, even after continuos phone calls and mails to their executives after sending my bank statement.Whenever I call their help desk the following will be send as mail We tried contacting you on your registered number ([protected]), however we couldn't reach you. We will call you back in the next 4 hours, request you to bear with us in the interim. Please share an alternate contact number by return mail, if the registered number is not in use. In case of any further assistance or clarification on this issue, please reply back to this email. Assuring you of our best services always, Even after my continuos calls and mails to their team nothing has been done .Please do needful Thanks Ashik

Aug 8, 2021

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Jul 3, 2015

Verified Support

Dear Ashikrocky,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Snapdeal Online Team

Snapdeal.com Customer Care

from New Delhi, Delhi

Jul 31, 2015

Verified Support

Hi Ashikrocky,

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Team Snapdeal

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Address: New Delhi, Delhi

I purchased Red Chief Shoe on 19th of June. My product was delivered on 22nd June...That was big in size..I register a complain to Snap Deal for replace my product. But It has been 10 days I have get replaced my product. I register complaint to snap deal but they are not going to entertain me. Ravi shankar Singh [protected]

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Jul 2, 2015

Verified Support

Dear niitians.ravi,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team

N

niitians.ravi

from Delhi, Delhi

Jul 3, 2015

I am doing regular fallow up with Snap deal...You representing always telling that he is going raise complaint and your reverse pickup will be done in 3 working days...I think 3 working days will never come.

I registered complaint on 22nd June 2015 now today is 3rd July 2015.. I will expect compassion for this harassment.

Regards.

Ravi Shankar Singh

Order ID: [protected]

Mob No: [protected]

P

prashantvj94

from Delhi, Delhi

Jul 4, 2015

Hi Ravi, you are not alone. I'm facing similar experience and in my case they cancelled the order to sell the product with higher price. For your reference, go through my review and check with Snapdeal whether they 'handled' your order in the same way...

http://www.consumercomplaints.in/snapdeal-look-how-snapdeal-is-trying-to-scam-c1...⇄

P

prashantvj94

from Delhi, Delhi

Jul 4, 2015

Hi Ravi, please go through my complaint. I hope they don't 'handle' your order the way they did mine!

http://www.consumercomplaints.in/snapdeal-look-how-snapdeal-is-trying-to-scam-c1...⇄

Snapdeal.com Customer Care

from New Delhi, Delhi

Jul 7, 2015

Verified Support

Dear prashantvj94,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Snapdeal Online Team

Snapdeal.com Customer Care

from New Delhi, Delhi

Aug 1, 2015

Verified Support

Hi niitians.ravi,

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Team Snapdeal

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DEAR SIR, I have order Micromax MMX 210G 21 Mbps Date card white my work order no is[protected]. today 01/7/2015 i got parcel from snapdeal but parcel is totaly its empty box . plz advise me what should i do .this is my first order in sanp deal i hope you will revert back to me Rukum [protected]

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Jul 2, 2015

Verified Support

Dear rukum,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team

Snapdeal.com Customer Care

from New Delhi, Delhi

Jul 13, 2015

Verified Support

Dear rukum,

Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.

Regards,
Snapdeal Online Team

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Address: Udupi, Karnataka

Hi, Snapdeal c, care team...!! this is your message sent to my email on 26 june read carefully and decide your fake apology and customer grievance/ complaint treatment mechanism!! Greetings from Snapdeal! Please accept our sincere apology for the inconvenience you have experienced. Please note that the refund has already been initiated against order number [protected], In case you do not receive the money in your account within 4 business days from refund initiation, please write back to us and we will be glad to assist you, further. TILL date no refund initiated !!

Aug 8, 2021

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Jul 1, 2015

Verified Support

Dear SHREESHA,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Snapdeal Online Team

Snapdeal.com Customer Care

from New Delhi, Delhi

Jul 23, 2015

Verified Support

Hi SHREESHA,

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Team Snapdeal

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Address: Gurgaon, Haryana

Hi I order an iPhone 6 plus by paid 64230 online on[protected]. I got a message that my parcel has reached gurgaon by ecom courier tracking number[protected] on 29 June. Next day I go to ecom courier office to collect my parcel. I opened this parcel at ecom office n find a VIM BAR at place of iPhone6 plus. I was shocked bcoz i already paid a huge amount (64230) its a very big amount for any of honest person, who earn this by a hardwork. Than I call to snapdeal customer care and they give me only a complaint number[protected] with a time period of 24 hours. I am very disturbed by this careless n bakwas type of marketing of snapdeal. So kindly help me to resolve my problem and refund my money or give me a GENUINE APPLE IPHONE 6 PLUS. My email I'd is [protected]@gmail

+2 photos

Aug 8, 2021

Complaint marked as Resolved

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Snapdeal.com Customer Care

from New Delhi, Delhi

Jul 3, 2015

Verified Support

Dear Harish67,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Snapdeal Online Team

H

Harish67

Jul 6, 2015

As per your reply i wait for resolution of my complaint but i didn't get any type of solution. I get only mail from Snapdeal on 3rd july (refrence no[protected] that you have initiated a replacement of my order but it was only a foolish strategy to cheat and do not replace my product. If it is your marketing and customer support than its world's worst system.
I want resolution and if its not possible than i will go to police and media.

[protected]@yahoo.in

Vim bar in iphone 6 plus box - Comment #2188208 - Image #0

Snapdeal.com Customer Care

from New Delhi, Delhi

Jul 31, 2015

Verified Support

Hi Harish67,

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Team Snapdeal

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Address: Bangalore, Karnataka

Two months back, Snapdeal.com had posted a great offer of "EMICASHBACK" on iPhone sale. Along with that there was a Freecharge voucher of Rs.1000 too (Snapdeal was giving out this as part of its acquisition of freecharge.in company). But none were sent to me. I have asked the customer care many times and each time i as, they give one standard answer that its pending with some other internal team. They also tell that they have no idea of the offer codes that were applicable while i was buying it. Order ID: [protected] Name: Girish Mobile: [protected]

Aug 8, 2021

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Jun 30, 2015

Updated by Watta Post Two months back, Snapdeal.com had posted a great offer of "EMICASHBACK" on iPhone sale. Along with that there was a Freecharge voucher of Rs.1000 too (Snapdeal was giving out this as part of its acquisition of freecharge.in company). Looking at these offers i bought an iPhone, But none were sent to me. I have asked the customer care many times and each time i ask, they give one standard answer, that its pending with some other internal team. They also tell that they have no idea of the offer codes that were applicable while i was buying it. I am truly disappointed with their service.
Order ID: [protected]
Name: Girish
Mobile: [protected]

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Snapdeal.com Customer Care

from New Delhi, Delhi

Jul 1, 2015

Verified Support

Dear Watta Post,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Snapdeal Online Team

Snapdeal.com Customer Care

from New Delhi, Delhi

Aug 1, 2015

Verified Support

Hi Watta Post,

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Team Snapdeal

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Address: Gurgaon, Haryana

Bought a micromax T.V. online via app Now it isn't working. It is still under its warranty period. So, Requesting you to send some one to check what's the problem. Hoping, it can be repaired quickly. A regular customer of yours Waiting for your immediate response.

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Jun 30, 2015

Verified Support

Dear Ushendr badnere,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team

Snapdeal.com Customer Care

from New Delhi, Delhi

Jul 9, 2015

Verified Support

Dear Ushendr badnere,

Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.

Regards,
Snapdeal Online Team

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Address: Nashik, Maharashtra

I ordered headphones of senheiser, model : senheiser CX 275 in ear headphones with mic, Order no. [protected] I placed this order on 21st June and received package on 29th June. Courier company was Ecom Xpress But when I opened the package there was nothing but piece of paper inside. My name is Kalpesh Gujar Please accept my complaint

+3 photos

Aug 8, 2021

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

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K

Kalpesh Gujar

Jun 30, 2015

My name is Kalpesh Gujar I ordered headphones of senheiser, model : senheiser CX 275 in ear headphones with mic, Order no. [protected] price of the order was : Rs 1411/-. I placed this order on 21st June 2015 and received package on 29th June 2015. Courier company was Ecom Xpress But when I opened the package there was nothing but piece of paper inside. I have attached some photos here.

Snapdeal.com Customer Care

from New Delhi, Delhi

Jun 30, 2015

Verified Support

Dear Kalpesh Gujar,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Snapdeal Online Team

Snapdeal.com Customer Care

from New Delhi, Delhi

Aug 1, 2015

Verified Support

Hi Kalpesh Gujar,

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Team Snapdeal

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Address: Visakhapatnam, Andhra Pradesh

1st bingo power bank white mobile phone is dead.not working. please reten the amount laka sime mobile phone oder no :[protected]. 2st a&k a2 yellow and black GSM mobile phone. phone is no notwerk.tolel Sims sakeng.no notwerk series please retan the mobile phon laka amount. Oder no is [protected]. INDALA santoshkumar place orgent, amount laka mobilphonen place orgent.

Aug 8, 2021

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Jun 30, 2015

Verified Support

Dear indala santoshkumar,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Snapdeal Online Team

Snapdeal.com Customer Care

from New Delhi, Delhi

Aug 1, 2015

Verified Support

Hi indala santoshkumar,

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Team Snapdeal

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Address: Darjeeling, West Bengal

I recently purchased a titan Karishma watch from snapdeal on 21st of June and I received it on 29th June..and when I opened my package I saw that the watch was just covered in transparent plastic and on top of that there were no documents like warranty card which could prove the authenticity of the product...this time snapdeal totally disappointed me.

Snapdeal.com customer support has been notified about the posted complaint.

Jun 29, 2015

Updated by siddarth aubba My suborder ID [protected]

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Snapdeal.com Customer Care

from New Delhi, Delhi

Jun 30, 2015

Verified Support

Dear siddarth aubba,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Snapdeal Online Team

Snapdeal.com Customer Care

from New Delhi, Delhi

Aug 1, 2015

Verified Support

Hi siddarth aubba,

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Team Snapdeal

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Sir I purchased A KARBONN Titenium Octane Plus phone from snapdeal and received on 24th of june . since the phone turned faulty I lodged a complaint with snapdeal executives on 25th, 26th and 27th june and asked for refund under TRUST PAY fascility . but the executives denies to pay me my moneyand ordered me to provide a certificate myself to prove that the phone is really faulty .the number of the karbonn service center ( [protected])provided to me is not working or out of order . even the true caller does not locate the city the no. belongs to . IT is not my duty to produce any certificate to get my money back . HELP ME GET MY REFUND BACK SINCE THE PHONE IS NOT WORKING STILL IN ANY WAY.

Aug 8, 2021

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Jun 30, 2015

Verified Support

Dear shrikant Pande pande,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Snapdeal Online Team

Snapdeal.com Customer Care

from New Delhi, Delhi

Aug 1, 2015

Verified Support

Hi shrikant Pande pande,

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Team Snapdeal

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Address: Gurgaon, Haryana

Dear sir, I placed order with HDFC Credit Card on Emi 16.06.2015 and confirm me delivery date 20.06.15 but we recieve.a massage from your side that your order is cancelled your amt refund, But HDFC Bank already charged interest My order number [protected]/ RAVI AGNIHOTRI [protected]

+1 photos

Aug 8, 2021

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Jun 30, 2015

Verified Support

Dear Ragnihotri,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Snapdeal Online Team

Snapdeal.com Customer Care

from New Delhi, Delhi

Aug 1, 2015

Verified Support

Hi Ragnihotri,

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Team Snapdeal

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Address: Bangalore, Karnataka

I placed an order with snapdeal for my 2 daughters.. I ordered 5 dresses each in both thier sizes and they cancelledon't my order without notifying me so I can place it again. . Now the discount has gone.. I ordered when it was 40% off and no one is helpful. . Thier attitude is better luck next time.. Totally such a waste of my time and energy.. Never ordering from them again..

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Jun 30, 2015

Verified Support

Dear Ayesha Ghatala,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team

Snapdeal.com Customer Care

from New Delhi, Delhi

Jul 9, 2015

Verified Support

Dear Ayesha Ghatala,

Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.

Regards,
Snapdeal Online Team,

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Address: Hyderabad, Andhra Pradesh

Hi, I have placed the order of Iphone6 64GB on 18-jun-2015 and it got shipped from snapdeal on 19-jun-2015.But i didnot received the product till now.After multiple calls they have simply cancelled the product saying some false reasons.(both courier and snapdeal are not telling the exact reason for cancellation) I have placed the order at promotion offer at 45003 /- and now they are saying they will cancel the order and asking to place the new order by increasing the price of product to 56200/- This is a big drama played by snapdeal by holding by complete money for almost 15days. I want resolution for this and get the product at the price i placed before. Thanks, Kiran

+2 photos

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Jun 30, 2015

Verified Support

Dear manikiran476,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team

M

manikiran476

from Hyderabad, Telangana

Jun 30, 2015

Hi,

This mail is continuation of complaint raised in consumercourt.As suggested by you, ...i am writing this mail expecting resolution from your end.

I have order apple iphone6 64 GB in snapdeal with price of 45003 in promotion period.The item is shipped from snapdeal., but saying that courier people had sent back the product and cancel the product.But when i checked with gojavas courier, they said that the product is untraceable and lost in the shipment.So below are my questions to snapdeal about this order.

Question1:What is the main reason behind cancellation of order.

Question2:If it is mistake from courier people that the item is lost, how come it is returned back to snapdeal again.(please refer status in gojavas and snapdeal).And one more thing is that i have placed two order of same item and both are shown with same status.(This is very funny case as how come two mobiles be untraceable at a time which are of 2 different orders.)

Question3:If you have felt this product is discounted too much and it is not possible to ship the product at that price, then you would have cancelled the product without shipping intimating me that you cannot ship at that low cost.But you have shipped the product and ran this complete dummy story behind this order for the sake of hardly 4k bucks.

Question4.If reshipment of product is not possible from your end, and if you are ready to give at that price(offer price)...you would have given separate coupon to me to get the product at that price...instead of simply saying that we cannot proccess your order and asking me to place a new order with price increased to 56000 which is 9000 higher than the price at which i have order.

Inspite of doing all these your customer care people had repeated asked me to wiat for 48hrs when ever i called and finally you have cancelled the product.This is not expected from a company like you.

I am expecting above questions to be answered from you and do the necessary actions and do resolve my above concern.

Thanks,
kiran

Snapdeal.com Customer Care

from New Delhi, Delhi

Aug 1, 2015

Verified Support

Hi manikiran476,

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Team Snapdeal

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Sir,
I had purchesd a printerricoh sp 210su multifunction laser printer with 128 mb memory (Print, copy, scan & scan to usb feature)
Vide order no. [protected] and invoice no. S3667f/15-16/856 dated 29.04.2015
Now this printer is not working and throws the error
Service call-sc544

+1 photos

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Snapdeal.com Customer Care

from New Delhi, Delhi

Jun 29, 2015

Verified Support

Dear Raghubir Sharma,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

Snapdeal.com Customer Care

from New Delhi, Delhi

Aug 1, 2015

Verified Support

Hi Raghubir Sharma,

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Team Snapdeal

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Address: Gorakhpur, Uttar Pradesh

Sir, i purchased s mobile through snapdeal on 15 jun through credit card. They didn't deliver item on given date, so i cancelled order, they promise to refund money on4 working days.till now they have not refund it, after asking from snap deal they told to send bsnk statement after that only they will process complain.i alresdy checked my statement no money has come bsck

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Jun 29, 2015

Verified Support

Dear prashant4402,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team

Snapdeal.com Customer Care

from New Delhi, Delhi

Jul 7, 2015

Verified Support

Dear prashant4402,

We wish to inform you that the concern highlighted by you has been resolved and the same has been communicated to you. For any further clarifications, please write to us at [protected]@snapdeal.com.

Regards,
Snapdeal Online Team

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Address: Dehradun, Uttarakhand

I ordered a nike airmax shoe worth rs. 5597 on
Order id -- [protected]
Complaint no[protected]
I got the product and when i opened it i saw that there were only stones not my shoes & when i raised a complaint on snapdeal they said that we cant help out because they have sent the product now all my money has gone.They are just fraud.

+1 photos

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Snapdeal.com Customer Care

from New Delhi, Delhi

Jun 29, 2015

Verified Support

Dear Manav Bist,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

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Address: Srinagar, Jammu and Kashmir

Hello sir I recently placed an order from Snapdeal. Is cost was only 237 only. It was a toolkit. But unfortunately I found it worst quality made product.I returned the product back to Snapdeal they received the product. Though they refunded my product price. But they didn''t refunded my shipping charges (310 rs).As they have promised to be refunded within one business day. But it''s been over 15 days since they promised me. I called them several times but they say the same thing and nothing happens. Order I''d: [protected] Courier details for reversal : Courier name: blue dart Tracking I''d: [protected]

+1 photos

Aug 7, 2021

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Jun 29, 2015

Verified Support

Dear Mubarak gull,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

Snapdeal.com Customer Care

from New Delhi, Delhi

Aug 1, 2015

Verified Support

Hi Mubarak gull,

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Team Snapdeal

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Address: Visakhapatnam, Andhra Pradesh

Hi Team, This Is Naveen Kumar. I have Purchased Woodland trendy sandals in snapdeal order number [protected] But That Was a bad quality product that's why i return the product with my self in speed couriers and i send the courier receipts also snapdeal team into [protected]@snapdeal mail id and in that time i told to snapdeal i want my refund amount into my bank account only i send my bank details also but snapdeal was refund into my Sd cash (2396 rupees) again i raise a complaint on 21/06/2015 please transfer my 2396 amount in to bank account i sending my bank details also and then snapdeal reply ok sir its was initiating from 22/06/2015 12:53Pm you will get your money into your bank account with in 4 working business days still not credit in my account but snapdeal was saying refund has been already credit in your bank and also my Sd cash debited from snapdeal account... amount was not credit in my bank account and also sd cash debited from my snapdeal account Do not Trust Snapdeal Friends Please . its not trust pay its cheating pay of snapdeal.. snapdeal blaming coustmars Registered email - [protected]@yahoo.com contact num. - [protected] Regard, Naveen Kumar

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Aug 7, 2021

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Jun 29, 2015

Verified Support

Dear Naveen Jyo,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online TeamS

Snapdeal.com Customer Care

from New Delhi, Delhi

Aug 1, 2015

Verified Support

Hi Naveen Jyo,

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Team Snapdeal

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I had ordered a laptop Lenovo G50-70 Laptop[protected] from snapdeal.com. Details : Order ID: [protected] (1 Item) Placed on Tue, 09 Jun, 2015 on 15th jun i got a laptop G50- 70 Notebook[protected] (Actually i belongs to IT so i have checked the product instantly because i know that snapdeal is a fraud. A common person does not checks product model instantly.) The more interesting thing is that i got invoice for my actual product(Very fraud work - warranty will never work) this laptop does not have good configuration as compared to G50-70 Laptop[protected] I made a complain by calling c care on 16th june. Complain no. registered was 02521437. They told me that we are very sorry, we have arranged a reverse pickup with fedex so plz wt. 3 days.After 3 days i again called c care they told that we are very sorry, we are escalating the issue and plz allow 2 days for reverse pickup. I called many times till today and i am getting same answer that it will be picked up plz wait. Snapdeal sent product through Gojavas couries( having reverse pickup facility), for reverse pickup snapdeal told me it will be done by fedex courier. But i got information that fedex does not have reverse pickup in my location. No one courier is available here to accept laptop and send to snapdeal address. So i finally came to conclusion that snapdeal is a big fraud company, they have changed product many times to me in my history. I will go to consumer court soon. I request all viewers of this complain plz don't buy anything from snapdeal.com. I recommends Amazon.in and Flipkart.com, they never changed product which you order. My product is still in box which i have packed for reverse pickup.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Jun 29, 2015

Verified Support

Dear rahul59309,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

R

rahul59309

from Mumbai, Maharashtra

Jun 29, 2015

Now all viewers can understand that how is snapdeal.com.

I request you atleast send me invoice for my actual model ie. G50- 70 Notebook[protected] so that i can use with warranty.

Snapdeal.com Customer Care

from New Delhi, Delhi

Aug 1, 2015

Verified Support

Hi rahul59309,

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Team Snapdeal

R

rahul59309

from Mumbai, Maharashtra

Aug 2, 2015

I am using a low configuration model laptop Forcefully and you say that problem has been solved. You have done a fraud work completely.

You have taken my money for higher configuration laptop a provided a low configuration laptop.

Did you provided any compensation for this?

Hello viewers, buy online from flipkart.com and amazon.in(very good support) only, don't buy from snapdel.com(fraud)

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