Snapdeal.com Complaints & Reviews

My name is manish kumar from bathinda, Punjab. I have order for infocus mobile m330 16gb White on dated[protected] order number is [protected]. But i get a email from you of cancellation of that product even my order was placed sucessfully. So i am very disappointed. Please shipped my order otherwise i will go to consumer court against snapdeal. Manish kumar

i have booked a shoe from snapdeal.com nd the size dat i was being provided was tight... i have returned my order on 2/7/2015 nd i have been told dat within 7 days the matter will be solve but till nw no action had been taken frm there end.. i have been calling customer care but there service are so bad nd dey even dont knw hw to talk with the customer care nd nw no response have been received from there end regarding my product or refund

Dear Sir, I have received torn Fidato Mens Accessories Combo on 27.06.2015.I have informed you through mobile on 28.06.2015 at 8.09 a.m and you called back me on 28.06.2015 at 12.15 p.m and again on 04.07.2015 at 10.21 a.m and you called back me on 07.07.2015 at 12.33 p.m. I have got SMS from you on 08.07.2015 at 12.43 p.m where you have given me complain no 19973802 for sub order no [protected] and given me TOKEN NO: 56229. Kindly give me return slip through this E-mail id: [protected]@yahoo.com so I can return the product to you immediately.

I ordered an Infocus m330 for a discount of 90%, order is placed, payment had done, it got processed, intimated product coming in 3-6 days, we know it will come in 2 days. They cancelled it after one day. What about our value, i intimated my friends and family that we r getting a new product with snapdeal with a great offer. Finally I became fool in front. It's a snap deal made me fool in front all. Was it good, is it a consumer treatment. Simply they are looking for business, used me advertising their product. Item Name 1 InFocus M330 16GB White Delivery: Standard Delivery Sub Order No. Quantity Price [protected] 1 9999 Estimated Delivery: 13 Jul, 2015 - 17 Jul, 2015 Total Amount : 9999 Shipping Charges (+): 0 Total Offer Discount (-): 8999 Paid Amount: Rs. 1000 Payment Option: ICICI Bank

I bought 3 items from snapdeal last day night(10/07/2015) after 24 hrs all the three orders cancelled automatically by snapdeal. I paid through Net banking. I bought two Infocus M330 worth Rs. 1000 each(offer price) and one Infocus M2 worth Rs. 500(offer) The price shown as snapdeal selling the products for discount (I bought all the 3 items on 10/07/2015 in between 1.10am and 1.35am) attatching all the screenshots (the offer price listed, order status after few hour, cancelled mail, and order status after 24hrs, etc) I didn't requested for cancellation. Snapdeal cancelled my order theirself. These are my order details:- 1. Order ID: [protected] Sub Order ID: [protected] 2. Order ID: [protected] Sub Order ID: [protected] 3. Order ID: [protected] Sub Order ID: [protected] 2. Order ID:

I have given order to snap deal Lenovo G[protected], order No. [protected]. I received through blue dart on 9.07.2015. Once I open the parcel, I come to know that it HP laptop. I made compain to snapdeal and make request for replcement to my original order. This is chiting of service of snapdeal with me. pl take nacessary action against company. Harshad Vaghaji GOriya Plot no. 25, Urjanagar vibhag- 3, nr. charedi vad, Pethapur, Gandhinagar, Gujarat. [protected]

I have taken a mobile INTEX AQUA STAR 11 in April and they told that you will get 10% cash back if You pay using SBI ATM in june. But yet not I get cash back my name is AMEER FAISAL From Ghaziabad order no. is [protected] delivery of this product i got is 30th April 2015

The iball slide 3G calling tablet is not delivered to me as you mentioned above. Instead Micro Max canvas juice2 Smartphone is wrongly delivered to me. With reference to your e mail I am to register that I never informed you that I am not satisfied with the product that I ordered. After all I requested that the wrongly delivered item may be taken back only after delivering the Iball calling tablet. Unless & until it is delivered I will not allow you take back the Micro Max Smartphone. I may be constrained to take recourse to consumer court to resist your attempt to take back the item wrongly shipped to me without delivering the ordered item first.

The good purchased in snap deal (Order ID: [protected]-Apollo Kitchen Sink AS34) was returned due to nondelivery of goods and still refund is not processed as well as i cannot cancel order in the snapdeal online. Money is stuck. Several times called snap deal call centre and after logging complaint was simply closed without resolved. Rs.2520.00 is pending with snap deal. Simply these people are looting money one or other way. Such companies should be punished under consumer act so that other customer do not suffer same. Please take up with snap deal and request for refund.

Snapdeal Delivery issue - This is huge warning for all those who go behind low price on the online shopping websites. I had placed an order for a ceiling fan (Remson fan, order # [protected]) on 4May2015 keeping all plans on hold for purchase of ceiling fans from the open market.It has been over 2 months, there is no sign of the fan. I received an SMS on 5th may that the Fan was ready with the seller and will be shipped any time within 48 hours. Finally I was sent an mail and SMS on 7th July 2015 that the Fan cannot be delivered as it was lost in transit. Guys, please be aware of these issues before ordering the products you like on the websites. These are dark secrects which nobody will reveal and ultimately the consumer suffers. Luckily I opted for CoD where I did not pay upfront, otherwise I am sure I had to run pillar to post for a refund!!. Snapdeal folks should be taken to task and god knows how many customers like me are fooled.

Dear sir/madam we order by online coloumbus running sports shoes no-8 but we recived no-7. pls replce my shoes as my request . order Id: [protected] 1 iteam coloumbs running sports shoes( price - 499 rs) size no-8 address . : j.shiva 13-4-196/1A, korrajula gutta., bhadrachalam, khammam dist, Telagana pin-507111 phone: [protected] courier fedex tracking number[protected]

ordered item: Order Id Purchase Date Order Items Total Amount Order Status [protected] Jul 02 2015 Iball Slide 7803Q-900 16GB 3G Calling Tablet Rs. 9179 Delivered item: Micro Max Juice2 Q5001 Dual Sim Smart phone 8GB This item is ordered by one Mr. Nitesh Sung of Mirzapur, UP, but delivered to me by mistake, in lieu of the item ordered by me (Iball Slide 7803Q-900 16GB 3G Calling Tablet)

I was ordering Clothes on 9thJuly on Snap deal. I chose the option of Net banking and after I made the payment there was a power failure and I didn't get the confirmation of the banking. However the Payment was deducted from my State bank of India Account. It is showing as 'IGOAHPYWF7 TRANSFER TO [protected] STATE BANK OF INDIA O' in my account and an amount of 1703/- has been deducted from my account. I request you to please refund the amount back to my account. Please help me out

Hello, I had placed an order for a HTC Mobile against the Order No [protected]. My Product was promised to be delivered by 4th July 2015. Inspite of numerous followups since 1st July and Urgent Complaint with the Snapdeal Customercare, I am yet to get the Product. I also tried to get in touch with the Savanex Couriers with whom the Product is lying since 29th June 2015 but their Customercare person is not picking up the phone. Even the multiple Email to their Customercare went unanswered. I am now out of the Country and still to get any update from Snapdeal. I have never seen any Company Like Snapdeal and Savanex Courier as Unprofessional as them. I am now planning to take Legal action against Snapdeal and sue them for all the harassment and loss caused.

I have received my nova trimmer on 13Apr, 2015. Order ID: [protected]. When i use the trimmer it do not work properly. Its already in 1 year warranty. I am attaching the invoice PDF file. So how can i replace my product ? If this can not be done then what should i do ?

A part of the complete Ramayana series was delivered. Collected back through below details after a formal complaint was lodged with Snapdeal office holders. The supplier agreed to his fault and spoke rudely saying that mistakes do happen and that the matter need not be taken up with Snapdeal. He would send the balance material. The wrongly delivered item is returned to Snapdeal through their courier service. Ordered material / refund is yet to be received. Case No Customer Name Suborder Vendor Name Product Name Issue Category Complaint/Remarks Sent On Awb No 02712305 Naman Belwal [protected] SURMI DAS Ramayan Series (Hindi) [VCD] only_partial_order_received_n [protected]:41:38 [protected]DOTZOT461) Regards, Naman Belwal [protected]

My name is lakshmi, i have purchased few items from snapdeal and one item that i purchased disappointed me because of its quality, so i returned the item.I hand over the item back to one of your staffs who came here to collect on 27th april.As i haven't received any further information i am placing this complaint.The refund amount is 290(pair of bangles).

My order no [protected] dt 3/7/2105 . It was very shocking that when i opened the snapdeal plasitc packing there was shopclues box containing duplicate nike airmax shoes . I have logged the complaint and complaint no is 03570839. Please arrange to refund my money immediately to avoid legal action.

Sir, I have bought Epson Dot Matrix Printer Model No (LQ50) BE12 @ Rs. 8037/- through Snapdeal. one checking of product i found that printer size is too much small as well as shown in snapdeal website. in this regard when i have talk from customer care executive to replace another dot matrix printer he says that we can't returned soled items. Sir i can't use that printer in Office because this printer is unable to print out A4 size paper. so return this printer from another Printer Model No EPSON LX300 +II DOT MATRIX PRINTER Your kind co-operation in this regard will be highly appreciated. Further contact My mobile No. is [protected] please.

i have purchased KARBONN PLATINUM P9 with item code: 467299, order no: [protected], IME No: [protected] With invoice dated 07- march- 2015 3 weeks back i have lodged complaint to snapdeal regarding the defective phone as the microphone of the phone malfunctioned. i was asked to contact karbonn service center... and they repaired it after 3 weeks and have received my phone back. now not even a week since i have received the phone... again the microphone stopped functioning.. please find a solution for this now for another 3 weeks i have to wait for repair. and i am having the notion that the instrument was probably defective when i purchased it... i have already asked about the return options to the phone... but i was said that it is not possible... i am a regular customer of snap deal and i kindly request you to give me a reasonable solution for this problem.