Snapdeal.com Complaints & Reviews

Dear Snapdeal, I would like to share the most horrible experience. I have ordered F&D F6000U 5.1 Speaker System of Snapdeal Order No. [protected] on 2nd July 2015 and got text confirmation on 3rd July 2015 that my order is ready with seller & will be shipped anytime within 12 hrs. Since the date I did not receive any further confirmation or my product.After making several calls to the customer care I was told that snapdeal cannot do anything once the product is shipped from their place!!! .Its almost 8 days and I wondered how many days it will take to deliver my order to my home even I am living in most approachable city Delhi not in abroad. I am so much disappointed from snapdeal because of to much delay unreasonable services that I am experiencing. I would request to all my friends to not look for snapdeal any more. It would be better to choose another online service provider instead of Snapdeal deal.

Hi, From last 12 days I am calling Snapdeal again and but money is not refunded yet. I had ordered Bajaj Mixer Grinder of Rs. 2151. I have cancelled it on 25th June 2015 but after calling for cancellation company stop updating status of products. Now Company is saying that company has no idea where is the product from last 12 days. Online status of the product was updated 12 days ago. Please suggest me how can I get my money refunded back.

Maine ek salwar suit Fashion zone Green Faux Georgett Order no. [protected] 27 June ko order kiya tha jiski jagah mujhe dusra suit bhej diya gaya. Jiski maine complain ki to repalcement ki request le li aur suit jo mujhe galat bheja tha wo bhi wapas mangwa liya company ne ab na mere paise lautae mujhe aur na suit. Mujhe mere paise wapas chahiye. Ek no. Ki chor company hai aur ab jb main dobara aaj complain ki to bata rahe ki replacement ki request cancel ho gayi. Ye chor company ne mere 1297/- Rs. Maar liye. Please ye paise ya product mujhe refund karaye jaye. Thanks, Regards, Usba Afsar, Contact No-[protected]

i was buy slazanger shoes but it was faulty, fault in net thats why its not look like good. i was replace complain in sneapdeal, but there was not reply properly. i want to cash back my money its needfull. so please give me service fast. my email address is [protected]@gmail.com mo:[protected] (Ticket ID:[protected] this is complain no.

Date of Purchase :16-DEC-2014 I bought a Skullcandy Headphone from Snapdeal and it had a manufacturer warranty period of 1 year. After some months into the purchase of the product, one ear phone was not working. i contacted the warranty provider for Skullcandy in India (intersection.in) and i was asked to send it to them in Noida. After physical analysis of the product the warranty provider ruled it out to be a duplicate product. I sent this information to the snapdeal team and they are not ready to replace me with a new headset.

Within a week period of purchase of Mi book mi5 + tab, the sound has stopped all of a sudden. I ordered the same on your site Snapdeal and got the device on 26 Jun 15 (Surprisingly, I ordered Mi5, Order ID [protected] but received Mi5+ tab, however it was running good so I retained the same). On 05 Jul 15, the sound of the device has stopped suddenly. Inspite of factory reset, I could not the solve the problem of 'no sound'. Astonishingly, for your kind information, I would like to update you that I have tried a lot contacting customer service of Byond tech HQ at Pune and customer service centres at Hyderabad (as shown on website) but unable to contact even single of them and also the mail is not being delivered to them at their displayed address. Finally I came to know from sources and one of the old executive of Byond tech Co. at Hyderebad that Byond Co and its customer services are totally stopped in the past year itself. There is no such Co. existing atleast in Hyderabad. Sir, first of all I would like to tell that the device amount for which I paid is so less and it does’nt matter me but I want to know from your Snapdeal Co. authorities that how come you are selling the products whose customer services are totally stopped wherein the customers after buying their faulty devices get suffered. Plz suggest or take my device back. Thankx with an anticipation towards your reply.

Hi, Snapdeal order id: "[protected]" 1. Combo of 2-Klamotten Multi Satin Baby Doll Dresses. This order was not deliver to me and the refund amount is also not yet reverted. 2. Vimal Ajanta Panty - Pack of 6 Different colours I have order for L size but they send XL size and they are not willing to take this back. Can you please help me on this

I placed order for wrangler jeans on 5/7/15 through order no.[protected] & [protected] twice.Both time order was canceled after few hours without any reason.when i contacted at their customer care no.they could not give any satisfactory reply and told me to place order again, this is very unproffesional behaviour from company like snapdeal.I am a long time loyal customer of snapdeal, but due to this incident my trust has broken.Plz. take neccessary action from your end and deliver goods ordered by me at the price quoted during booking.Looking forward towards early revert from your end. Regards Loveleen arora Mob.[protected] e.mail - loveleen.[protected]@rediffmail.com

i placed a Order ID: [protected] on 19 jun 2015...my contact no is [protected]...and my regd mobile no with snapdeal is [protected]...the product is Netgear 150 Mbps N150 Wireless Router (JNR1010)...but it was returned by me due to some reason on 27th jun 2015...according to the email conversations with snapdeal executive my order amount is being refunded..but i dont get it ...and my issue is already been escalated by them...but yet i dont get my order amount neither in snapdeal cash nor in my bank account. plz help me in this...i will be very thankful to you for this...i m attching my passbook statement ...it will help u

my order num is S3d137SDL[protected] how worst snap deal is i[censored] dont have the item you should not send them instead you send a fault one. bloody peaple i[censored] cant deliver a proper item why do u maintain an online shoppiee. the worst company ever. you better send your people & hand over my money Rs 950

I ordered Micromax Android A1 my order id is [protected], got the Delivery in time but got a Faulty product and now no one is listening to my request on refund/replacement, Customer care just talk with me about doing something but they never do anything instead i always have to waste my mobile balance.I'm completely unsatisfied with snapdeal.

I bought a lenovo tab bust it is not working properly display not working so i returned after some days my money transferred rupees4, 850 into snapdeal cash,[protected] ont this date while ordering Nikon camera the net suddenly not worked and the order is not completed but my snapdeal cash is showing zero so kindly please refund my money requesting you sir

What is wrong with your service. I had been more than week that i am complaining about faulty product "Apple Macbook Air".But from Your side i am not getting any solution rather than extension and extension on every call. Its highly valued product and its under truat pay policy and i am stuck with faulty product. I am fed up with your lies and poor service.This i was expecting from snapdeal as a regular customer. Wither you please refund my money or i make a police or court complain now..i want my refund of "Rs 60218" by Monday "6-July-2015 else i am going to register POLICE COMPLAIN and MEDIA COMPLAIN.You have show all yours and mine call history and your fake commitment that you made me.Intiate my Refund money today. Do what you wish to do with your faulty product but Intiate my refund today and in future i am never going to shop from snapdeal and will never suggest anyone to do so.. and i am going to make all neagtive reviews soon from all my mates and corporates.So its better you Refund my amount of Rs. 60218 into my card by 6-july-2015(Monday) or i would make Police Case

Dear Radhakrishnan, Greetings from Snapdeal!Please accept our sincere apology for the inconvenience.Please note that your complaint against the order number ([protected]) has already been escalated and our team is investigating the same. We will update you with the resolution at the earliest.The complaint number for your future reference is 01111554.We appreciate your patience and co-operation in this regard. In case of any further assistance or clarification on this issue, please reply back to this email. Assuring you of our best services always, Yours sincerely, Team Snapdeal Click here to learn more: http://www.snapdeal.com/info/TrustPay ref:_00D90wAYI._50090r5XMn:ref 
Dear V Radhakrishnan, Greetings from Snapdeal.Your online request with reference number 02462927 has been successfully registered with us. We acknowledge the receipt and will respond to you within next 48 hours.Also note that you will be required to share this reference number for any future correspondence in this regard.You can also reply on this email for any further assistance. We will be glad to assist you.Regards, Team Snapdeal














REFUND REQUEST SUCCESSFUL Dear V Radhakrishnan, Your refund request is completed. Please find the details for refund below - Item name Suborder No. Ticket No. Refund Mode Dell Original 90W Power Adapter For Inspiron N5010, N5110 [protected] 01111554 SD Cash Typical refund timelines for various modes are provided below - Refund Mode Expected no of days to refund Snapdeal Cash 1-2 Days Prepaid ( Netbanking, Credit & Debit Cards ) 3-4 Days Net Banking 5-7 Days EMI 5-7 Days NOTE : Amount paid as Snapdeal Cash will always be refunded as Snapdeal Cash For any query or assistance, feel free to Contact Us ref:_00D90wAYI._50090r5XMn:ref

I recently I bought a LG LED TV through SNAPDEAL...While the delivery was on time, the installation and warranty stuff was totally a mess...LG denied to do the installation since the item bought through SNAPDEAl...the SNAPDEAL guys told that they will resolve the issue but no use...Finally they told me that you do installation on your own and apolozised!!! I am not sure what will happen to warranty terms...I lost faith on these guys and an unethical business done by SNAPDEAL

Dear Sir/Madam, We have purchased online a Land line Phone (Phone Receiver) form Snap deal sites. But the Snap deal provided to me three times faulty products. Finally we ask our refund. We have handover his last product on date 4/6/15, but till date we have not received our amounts. Regards, Rakesh Kumar Singh [protected]

I have ordered a Mototrance Bike Body Cover For Honda Activa New of Snapdeal Order No. [protected] at pin code - 759145(Nalco, Orissa) on 20th June, to which they are showing can be delivered while booking but on 27th June, a call comes from bluedart courier that your product has arrived at pin code - 759122(Angul, Orissa) and you have to come to bluedart office and collect it. That place is about 8 Kms from my area. I have tried to contact snapdeal many times but every time they are saying don't worry, your order will be delivered but today(3rd July) after one week since my product arrived at bluedart office, a call comes from snapdeal and saying that you have to collect your product from bluedart courier office. HOW CAN SNAPDEAL CHEAT ME LIKE THAT... If my area was out of delivery area then snapdeal must show it while booking...This is totally FRAUD done by snapdeal and very very bad service by them... In its fraud bluedart was also involved as they became ready to deliver my product at the time of packing...if my product was out of delivery area for them then why bluedart has accepted to pack my product initially at the time of packing...

Self ordered the evva red semi chiffon saree, vishal saree pink faux chiffon saree and cast kart gray faux georgette saree .order was delivered on[protected]. But cast kart gray faux georgette saree was not found in the box and only evva red semi chiffon saree, vishal saree pink faux chiffon saree was there.but bluedart corrier was received three sarees amount.this same was informed to bluedart corrier boy also.My order no is [protected]. Please Deliver the cast kart gray faux georgette saree immediately. Regards, Rupali sethi, Ph. No. - [protected]

I saw a bracelet on this site for rupees 25, So i clicked on the item to purchase.. but after that its showing that the actual price is 209.. I dont know why the company is cheating their customers by illegal price.. pls try to take an action on this.. Photo proof attached

I placed an order on 27 June(order id: [protected]) for GAS New Buggey Denim Casual Shoes with size UK10. I received the order properly. But I noticed that shoes are a bit larger and I need size UK9. The price I paid for the shoes was Rs.1400/-(product had a price drop and I was monitoring the product daily for more than a month) So I applied for product exchange with new size UK9. They collected the product and on the same day they cancelled the order. The reason is now the product price has changed to Rs.3499/- When I called their customer executive, he told me that vendor does not have size UK9 available; hence they have cancelled the order. But the same vendor still has the size UK9 available(refer current image). So basically they are lying and giving irrelevant reasons. Before cancelling the order they did not call me / mail me to mention the reason(actually a lie) to cancel the order. And all this to achieve what? They want me to buy the shoes again(if I want) for much higher price(Rs.3499/-). I'm going to spread this everywhere possible so that other people can see true face of Snapdeal.