Snapdeal.com Complaints & Reviews

Dear sir, ON 25.04.2015 I am purchase Vox 17.7 cm android 4.4.2 kitkat dual sim calling tablet cum laptop V-105.From starting tablet screen problem some time open some time not open. on 12.06.215 the screen 50% open remaing 50% white colour displayed finali the tablet not working .So i request replaced the tablet .The details are attached. S. No. Item Name 1. Vox 17.7 Cm Android 4.4.2 Kitkat 3g Dual Sim Calling Tablet Cum Laptop V-105 Delivery Type: Standard Delivery Charges: (0) Sub Order No. Quantity Price [protected] 1 4499 Total Amount : 4499 Total Offer Discount : 135 Paid Amount : Rs. 4364 Saving : Rs. 434!! For returns and complaints, visit My Orders on our site. Thank you for shopping with Snapdeal.com Snapdeal Team For any query or assistance, feel free to Contact Us GET OUR APP STAY CONNECTED

Please don't purchase any items from Sanapdeal, bcoz I am face lot of issue to replacement or services. They have Putted all chiness Items without any warranty or gaurenty. They not providing any resolution on it. I have purchase a mobile from snap-deal and start facing lot of issue. even they have putted lot of things for saleing the items. [protected][protected][protected][protected][protected]---- Hi please find the no as below. Nikita Tyagi, , no. [protected] [protected] Thanks Rajat Tyagi On Tue, Jun 9, 2015 at 4:39 PM, [protected]@snapdeal.com wrote: Dear Rajat Tyagi, Greetings from Snapdeal! This is regarding your request number 02018882 registered for the order number [protected]. We tried contacting you on your registered number ([protected] ), however we couldn't reach you. We will call you back in the next 24 hours, request you to bear with us in the interim. Please share an alternate contact number by return mail, if the registered number is not in use. In case of any further assistance or clarification on this issue, please reply back to this email. Assuring you of our best services always, Yours sincerely, Team Snapdeal [protected][protected][protected][protected][protected][protected]------ All purchases covered by TrustPay guarantee Click here to learn more: http://www.snapdeal.com/info/TrustPay ref:_00D90wAYI._50090qQcsu:ref [protected] Original Message[protected] From: Rajat Tyagi [[protected]@gmail.com] Sent: 5/6/2015 4:24 PM To: [protected]@snapdeal.com; [protected]@snapdeal.com Subject: Re: InFocus M330 16 GB White This is Mobile, It's not a laptop, Ritesh providing the computer solution not for mobile. Thanks Rajat Tyagi [protected] Forwarded message[protected] From: [protected]@snapdeal.com Date: Fri, Jun 5, 2015 at 9:49 AM Subject: InFocus M330 16 GB White To: "[protected]@gmail.com" Dear Rajat Tyagi, Greetings from Snapdeal! This is regarding your request number 02018882 registered for the order number [protected]. We tried contacting you on your registered number [protected], however we couldn't reach you due to your mobile is switched off. Further we request you to kindly contact service center at below mentioned address. They will check and assist you in this regard. Complete Computer Solution Shop No101 1st Floor 77, Rahul Complex Ram nagar Ambedkar Road Ritesh K. Agarwal[protected]/91 120 4313153/[protected] [protected]@gmail.com Ghaziabad 201001 Uttar Pradesh In case of any further assistance or clarification on this issue, please reply back to this email. Assuring you of our best services always, Yours sincerely, Team Snapdeal [protected][protected][protected][protected][protected][protected]------ All purchases covered by TrustPay guarantee Click here to learn more: http://www.snapdeal.com/info/TrustPay ref:_00D90wAYI._50090qQcsu:ref

Guys Be aware of the Snapdeal. They are selling the fake products. What they show on the website is diffrent and what they deliver to you is totally diffrent. I have Ordered WildCraft Rainsuit from Snapdeal. They have delivered .me some Bablubhai Brand rainsuit. Snapdeal Guys Stop fooling the Indians their Slogan Says Dil Ki Deal but its not Dil Ki deal its dil ki Fake Deal.

Hi, I bought a Bajaj Glacier PC 2014 Air Cooler from Snapdeal.com delivered on 16th May, 2015 but it was not cooling/working properly. I have already registered a complaint on 26tyh May, 2015 and they told me to notify the Bajaj dealer also. Then, after the registration the bajaj shopkeeper sent an engineer and he checked all the machinery of the cooler. The bajaj engineer declared that the cooler is faulty and not working properly and he ensured that he notify their dealer and replaced the same in 3-4 days. But still there is no progress in replacement process

I had ordered puma sandals ( order number: [protected]) which were delivered to me today. I get a call from a Ecom express personnel (named allias frenandes) and asks the direction to my house in a very rude way. I tell him the directions to my place which he didn't quite understand, but that's OK cuz I know finding addresses can be quite tuff... But than he tells me that I can't give correct addresses while ordering, and that's he's very busy delivering and that his time is being wasted. I tried talking in a calm way before losing my tempers and we engage in an argument, he tells me to get change of ₹80 in a rude way.and I had to go to him to collect my order. I was and still am pissed about his behaviour ecom express sucks. I don know if they can't recruit people very well

I have ordered a Ricoh BW All In One Printer Sp3510SF from snapdeal on[protected] vide order no.[protected]. The assured delivery date was[protected]. After contacting the courier Jalgaon about Docket Number[protected], it was understood that my order was Undelivered due to PROBLEM WITH OCTROI CLEARANCE. I have also contacted snapdeal customer care on 8th, 9th, 10th and 11th of June 2015. on every contact u gave me the same assurance that i will receive my parcel within 48 hours. But yet now I have not receive my parcel. now the present status shows that the parcel is returned back to u. it is very surprise and questionary that how i will receive parcel within 48 hours as promised by u. This is my second time when i have booked the same parcel. this time the same history is repeating as earlier. the history of first time in brief is as follows: I have ordered a Ricoh BW All In One Printer Sp3510SF from snapdeal on[protected] vide order no.[protected]. The assured delivery date was[protected]. After contacting the courier Jalgaon about Docket Number[protected], it was understood that my order was return back due to non payment of sales tax and other tax. I have also contacted snapdeal customer care. They promised me to call back after inquiry. But yet now I have not receive any reply from them. Till 4th of May, 2015, we have not received our order.So, i mail you on[protected]. in reply u informed me that we have resent your parcel and you will receive your parcel with 2-3 days. On 07th may, we received one more mail from snapdeal that, as per the update received from the courier company, your order has been returned to us because no one was available when the delivery was attempted from their end. than i had a telephonic talk with courier company on[protected] and they informed me that snap deal had not yet resent any parcel of yours. i also have a telephonic talk with customer sale of snapdeal on[protected] and they suggested me to rebook the parcel. they also gave me complaint no. 00879463. infact firstly the parcel was returned before 4th may because of non payment of sales tax and other tax. this was not my fault. it was totally your negligence. secondly you sent me false mail that your parcel has been returned to us because no one was available when the delivery was attempted from their end. infact no such delivery was made. same history is repeating again and again. first time when i booked the parcel the cost of the printer was 14, 758 and this time the cost is 16, 507. this letter may kindly be treated as notice. if i will not receive my parcel with in 5 days, i will take legal action against you.

From the snapdeal i shoud have got 500 Rupees cash back against the order([protected]) which was placed on Feb 2nd 2015. As per the offer mentioned in Snapdeal (http://www.snapdeal.com/offers/hdfcdebit1415), For the same issue I already raised a complaint over the phone call with customer support team(complaint no:[protected]. But still now no response from the Snapdeal. Please look into this issue.

I had by mistake placed two orders for the same product on snapdeal.com in the month of January 2015 and upon contacting snapdeal I was told to accept the delivery of anyone product and refuse the delivery of the other one and the amount would be refunded back to my bank account within few business days although I have contacted snapdeal regarding this several time but no solution has been provided so far. The product name is Koxton TT Table - Leisure ordered on 20 January 2015 with order no. [protected] and bluedart tracking ID [protected]. The tracking ID is also showing nothing. I feel like cheated by snapdeal. Please respond to this case at your earliest. Best Regards... Shahrukh Khan

Dear Sir/Madam, I was purchase micromax 50C5500FHD 124 cm (49) Full HD LED Television up to till date not pick Faulty TV & replace my TV FROM: Khosla Eshoppe Private ltd-KOLKATA Please find the attachment picture delivery faulty micromax 50C5500FHD 124 cm (49) Full HD LED Television INVOICE NUMBER : SO7FEB/15-16/1177 INVOICE DATE : 22-MAY-2015 micromax 50C5500FHD 124 cm (49) Full HD LED Television ITEM CODE : KB080515 ORDER NO: [protected] SUBORDER NO:[protected] DELIVERY DATE: 03-JUNE-2015 BUYER : Pankajkumar murlidhar kolhe Basari, N3, M36, Shivaji Chowk, Old Cidco, Nashik Laxmi Pan Mandir CITY Nashik / STATE Maharashtra PIN 422009 MOBILE [protected] Please reply me urgent. THANKS & REGARDS, PANKAJKUMAR KOLHE, KP INSPECTION SERVICES & ENGINEERING +91 [protected] Get your own FREE website, FREE domain & FREE mobile app with Company email. Know More From: "[protected]@snapdeal.com" Sent: Thu, 04 Jun 2015 20:11:49 To: "[protected]@rediffmail.com" Subject: micromax 50C5500FHD 124 cm (49) Full HD LED Television Dear Pankaj, Greetings from Snapdeal! We would like to thank you for providing us the snapshot of the faulty product. We have forwarded the snapshot to our team responsible and would like to assure you that they will get back to you at the earliest after receiving your product. Complaint number[protected] In case of any further assistance or clarification on this issue, please reply back to this email. Assuring you of our best services always, Yours sincerely, Team Snapdeal

I ordered a Kenstar cooler & received on 31st May but the product was in damaged condition so complained them online (Twitter) saying them I need a replacement. On the next day I received a call saying the product replacement is not possible but the refund will be done. I provided my bank details via mail & on 3rd june they called me saying the refund has been initiated. I was more statisfied by that but the logistics partner was least intrested in taking my product back. After complaining 5-6 times, logistics partner took the product away on 6th June. No the matter was about refund. I kept the follow up & complaining everyday, their social media team assured me everytime that the refund has been initiated. its been almost 8 days nothing has been done. They make false promises by making the customer fool over again and again. Please help me in getting my refund back; it will be indeed a great favor on my side. Product: Kenstar CP 0118H Little Dx 12 Lts Order no: [protected]

Musedo quitar tunar was posed on the site at Rs 1100, after 50% discount the final price to pay was 550 rs, with free shipping, however, when I received the product the actual price printed on the product was MRP rs 499. The merchaned has breached the ethics of doing business by quoting 1. Inflated price over MRP, 2. Charging over MRP and 3. Misleading consumers.

Dear Sir, I have recently purchased a I phone 6 from snapdeal. They have given two fraud bills along with it. In those bills one bill have IMEI number & other bill not have it and the CST & vat tin number in both the bills are different. My phone broke down through no fault of own now I want to replace it from apple centre. They require original bill and claim money for replacement of phone along with it. Please kindly provide original bill and claim money for replacement as soon as possible because the validity period is limited for three days more. My phone number is [protected]. And email address is [protected]@gmail.com.

Order no.[protected] Sub order number:[protected] i had given order of four items and out of four i got two wrong items. so i returned it to snapdeal . and demand my money back in to my bank account by NEFT. so i got my money back in my account for one item but for other they said that NEFT is not possible because of incorrect details. how this is possilble?

I have ordered HTC Desire 620G on March 2015, after 3 months of i found that battery quality is not good and mother board has some issues. Customer care people are not responding. they just mailed me to visit the service center and blaming the manufacture. Within 3 months a phone stopped working and the r denying replacement

On 25th April'15 i have asked snapdeal to refund the amount against their suborder no [protected], as I have already return them the wrongly supplied item from their end. There is some Bank details provided by me to them for completing their formalities and that was wrong. After that I have rectified the same and send them on 2nd June'15. I got a formal mail from [protected]@snapdeal.com as they confirm that the amount should be transfer in my account within 4 business days. I have called them up several times but they didn't provide me the proper answers yet. Till date I didn't get my amount back in my account. Now what should I do.

I was buy a mixture grinder from snapdeal on 12th may my order id is [protected].after receiving the product I found some disputed on it and thats why I returned it to the custome but its already half months gone they stiil did not refund my money nor cooperate with me. So I request you to kindly resolve my problem as soon as possible.

Sir I was brought from you HDD Seagate hard disk. but i have problem on that now HDD now ringing loudly and when boot windows automatically left the HDD or when I m on windows desktop automatically hang.giving errors any of that I don't know what is that .so please sir replace my HDD And Seagate service center said we have not give you local service here for your HDD and so contact Snapdeal Seagate service center directly said me we can not help you So please help me and replace my hdd

snap deal is disappointing by sending wrong product further not replacing and refund. order num [protected] - dated 21/5/2015 - reverse pick up order snd 0973035 rakesh mane [protected] - foolish and false cancellation of above reverse pick up order. And on 6/62015 refund order num [protected] and ticket num 01472189. mainly I am keep calling snapdeal and all given numbers but snpdeal representatives keep . It is disgusting snap deal

Dear consumerforum Anindya Mukherjee from Murshidabad, I ordered sonia speedlite df600 from snapdeal.com on 20th may. the delivery date was 28th may. But the product was not delivered within 28th may and date increases bt 3rd june. But the product nor delivered to me within the date and again the date increased by 9th june. But the product still not delivered. Yesterday i called them and canceled the order and apply to refund my money. But money still not credited. Please help me sir. Its 4030rs. My Order Id:- [protected]

****IMPORTANT : Read Before Buy from Snapdeal**** ORDER NO. [protected] This post is something different from my Point of View. And it's out of my Blog Topic also. But still I found it reasonable to share with all of you as in this age of Online Marketing & Shopping, this could be happened with anyone o[censored]s. And if it troubles me these much...It could trouble you more than this. Read Before Buy something from Snapdeal : Guys... I want to share an incident I'm currently facing with Snapdeal. & In this post, I want to let you know what Snapdeal doing behind the Name of it's Customer Care & their TrustPay Service. Okay. A Payment of mine (As small as Rs. 2343/-) is due with Snapdeal from past 1 month. Actually I returned an Item to them against Order No. [protected] & they received the item almost 1 month before. But till then...their Customer Service executive asking me for few time again & again & already have taken almost 1 month but they still are unable to pay my refund amount. I was very much sure that I'll get my Money as I trusted Snapdeal as a reputed Brand & well known to everyone. But I never know Snapdeal could be as much cheap as they can eat a Buyer's money which is also very low (Rs. 2343). Okay...I called them from last 1 month for many times. I almost spent approx Rs. 200 to call them but all go into vain. All Customer Care Representatives just saying me that they are forwarding my Issue to the Refund Team. But I already got 2 mails from them that my Refund is Initiated but in actual it's all fake Emails because each time nothing is Credited in my Account. So in this kind of an issue if they said that your refund is initiated don't trust them because sometimes they are just lying to avoid the Customer. I share with them my Bank Account Statement 3 - 4 times because those peoples thought I'm lying..!!! I'm not that Cheap, Snapdeal. And the case goes to it's height when from SNAPDEAL's end, they deduct my Rs. 725 SD Cash from my Account. What the [censored]. And when I called then and asked they said "Sorry sir, I was finding the possible reason. But didn't found any. So it must be a mistake. I'm forwarding the issue & it'll be credited." But I didn't even got that 725/- SD Cash also. Means they are now busy looted me for almost Rs 3100/- I guess they would be very happy... But they didn't know it could cost them more than that. I bold that Word "Forwarding" because this word is only common when a Snapdeal Customer Care Representative communicate with you. They will say you everytime that they are Forwarding your issue... But what Forwarding can do... I already seen that. :D I'm going to report in Consumer Forum. I know...Thing will become harder for me. But now I want to a proper compensation on this Case for all is happening with me. This post is only for sharing my Experience with all my fellow consumers. This could be happened with you too.