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South Bihar Power Distribution Company [SBPDCL] Complaints & Reviews

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Updated: May 31, 2025
Complaints 666
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17
Unresolved
649
Bad 😕 It seems that South Bihar Power Distribution Company [SBPDCL] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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South Bihar Power Distribution Company [SBPDCL] reviews & complaints page 3

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S
Sun35
from ARA, Jharkhand
Jul 7, 2022
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Hi,
This is Vimla Devi having consumer no.[protected]. Poor supply and low voltage from transformer is coming which is an inadequate energy for AC operations and lot of house facing this issue for the last 20 days so kindly acknowledge the observation and solve the issue.

Address
Vimla Devi
Consumer No.:[protected]
Mob No. : [protected]
Jagdeo Nagar
Lane No. 08, Near Trimurti Mandir, Ara
Landmark: Transformer situated in front of sant babu ka hata.
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    P
    PRAKHAR ROY
    from Patna, Bihar
    Jul 1, 2022
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    Address: Marufganj Patna City

    Today 1st of July at 8:42 AM. I've recharged my electricity bill of rs1500. But the bijli smart meter app crashed and electricity or bill didn't recharged.
    Resolve and initiate refund of 1500rs
    My UPI transaction ID[protected].
    My Google transaction ID- CICAgOD_iPuBIQ
    South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.
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      C
      clip arts
      Jun 29, 2022
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      24 जून को मैंने 11:35 AM पर रिचार्ज किया था वह हमारे स्मार्ट मीटर में अपडेट नहीं हुआ है कृपया करके इसका हल निकाले
      +2 photos
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        K
        kevivlal007
        from PATNA, Bihar
        Jun 27, 2022
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        Address: PATNA

        Recharged my account[protected] with rs 1000 on 25th june..amount debited but not credited to my meter balance..plz check and resolve the issue ..
        South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.
        Jun 27, 2022
        Updated by kevivlal007         Recharged my account[protected] with rs 1000 on 25th june..amount debited but not credited to my meter balance..plz check and resolve the issue

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          S
          SHYAM KUMA
          Jun 26, 2022
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          Address: PATNA BIHAR
          Website: bihar smart meter app

          I recharge my electricity payment of 500 rs through smart meter app on 25/06/2022 but balance not updated past 48 hrs .I registered complain on app but none of them were responded . MY transaction amount 500 RS
          Transaction date AND TIME 25/06/2022 13:20:52
          Transaction ID [protected]
          kindly check and update my balance and resolve my issue asap.
          South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.
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            A
            Ashok Tiwiri
            Jun 20, 2022
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            Address: Village-Sadokhar, Post-Sadokhar, Police Station-Chenari

            किसी ब्यक्ति द्वारा उपभोक्ता संख्या[protected] का मीटर कनेक्शन हटा दिया गया है जिसके कारण मीटर में कनेक्शन नहीं है और घर में अँधेरे में रहने के लिए बाध्य है . आपके जे इ चेनारी को कम्प्लेन किया गया था परन्तु अभी तक मीटर कनेक्शन नहीं किया गया . अतः आपसे निवेदन है कि यथाशीघ्र मीटर कनेक्शन देने का कष्ट किया जाए और किसने मीटर कनेक्शन हटाया है, इसका पता लगाकर दण्डित किया जाए . इसके लिए मैं आपका आभारी रहूंगा.
            South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.
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              A
              Ashok Tiwiri
              Jun 20, 2022
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              Address: KIRAN BHAVAN NEAR VIJAY GUPTA SHOP, VILL-BHARADUA, TAL: BHARADUA, PANCH: CHENARI, BLOCK CHENARI, DISTRICT: ROHTAS(SASARAM) BIHAR, PIN CODE: 821104

              उपभोक्ता संख्या[protected], खाता संख्या [protected] का मीटर स्थापित तो किया गया लेकिन मीटर में स्थाई कनेक्शन नहीं किया गया जिसके फलस्वरूप करंट हमेशा बाधित रहता है . करंट का धाराप्रवाह रेगुलर न होने के कारण अनेकों बल्ब खराब और पंखे जल चुके हैं. अतः आपसे नम्र निवेदन है कि मीटर में स्थाई कनेक्शन दिया जाये ताकि करंट रेगुलर प्राप्त हो सके.
              South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.
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                A
                AmitKrAmrit
                from Patna, Bihar
                Jun 18, 2022
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                Address: Patna

                I have recharged my account with Rs 600 on 16/06/22 and on 18/06/22 it’s showing-Rs125, I gone to Saket Vihar office they suggested me to recharge their, if previous amount was not updated will revert and then I recharged with Rs 500 in office and just now I got the massage to recharge again as there is low balance.
                And in my another home I recharged with Rs 500 on 15/06/22 and same thing happened there also.
                My both CA No.[protected]
                [protected].
                If this happens how will a common people servive.
                South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.
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                  S
                  shashi frontier
                  from Patna, Bihar
                  Jun 8, 2022
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                  Address: JAKARIAPUR, KHEMNICHAK PATNA
                  Website: sbpdcl.co.in

                  As i recharged my ca number[protected] with amount no rs.4500 my sbpdcl website and gateway hdfc-pg amount deducted from my bank account and not credited to my sbpdcl ca number[protected]
                  South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.
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                    P
                    Pktiwari1989
                    from Patna, Bihar
                    Jun 3, 2022
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                    Dear sir, there is no body at my village house( vill - Dekura, po+ ps- Charpokhari, Distt. Bhojpur, Bihar) but very much electricity bill raised now, where as now meter got shifted out side. So plz sir consider it.
                    Regd :- Geeta Devi
                    W/O late Rammani Tiwari
                    Vill Dekura
                    Po+ps - charpokhari
                    Distt. Bhojpur
                    Bihar.
                    Pin 802223
                    South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.
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                      U
                      [email protected]
                      May 31, 2022
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                      Address: ग्राम + पोस्ट गोरखरी, थाना विक्रम का स्थाई

                      सेवा में श्रीमान जी सहायक विभाग विद्धुत अभियन्ता विषय बिल सुधार के सम्बन्ध में सविनय निवेदन यह है कि में सतेन्द्र कुमार वर्मा पिता स्व0 देवनन्दन वर्मा ग्राम + पोस्ट गोरखरी, थाना विक्रम का स्थाई निवासी हु मेंरा उपभोक्ता सख्या[protected]/[protected] डी एस वन डी हे। मेरा बिजली बिल घर पर नही आता है साथ ही ज्यादा युनीट का बिल आता है। में यहा पर नही रहता हु में दिल्ली नोकरी करता हूू ओर मेरे घर का मीटर बन्द है। फिर भी ज्यादा रिडीग का बिल आता है। मेरे वहा पर न रहते हुए भी । अत: श्रीमान जी से अनुरोध है कि मेरा बिजली का बिल सुधार करने की कृपा करें धन्यवाद सतेन्द्र कुमार वर्मा मोबाईल न-[protected], emai [protected]@gmail.com
                      South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.
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                        S
                        Shaswatsingh000
                        from Arrah, Bihar
                        May 9, 2022
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                        Address: SSSAUV SAMBHAWANA AWASIYA UCHCHA VIDYALAYA . MAJHAUWA ARRAH BHOJPUR 802301 BIHAR

                        Dear sir,
                        In my school in class 10th there are Three Types Of Book mathematics subject . Sir in which there are three books in only one subject. This is the ideo earn money from poor students. Plz I request you to taid on my school .
                        South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.
                        May 09, 2022
                        Updated by Shaswatsingh000                         I request You To raid On Our School
                        May 09, 2022
                        Updated by Shaswatsingh000                         Sambhawana AWASIYA UCHCHA VIDYALAYA majahua bandh arrah bhojpur 802301
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                          K
                          kpnsingh
                          from Patna, Bihar
                          Apr 28, 2022
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                          Address: Patna
                          Website: [email protected]

                          My consumer no is[protected].My consumption is still constant.But electricity bill is high & excess charge As example 22.2 2022-38.82/APL 23-45.52 /APL 24-79.02 . But excess bill is on 25.2.22-112.52/APL 26-158.42/APL-27.4.22-159.52.There is something wrong from smart meter controlling office.So, I request you to examine and correct my abnormal charges.
                          .
                          South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.
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                            J
                            Jitandar kumar
                            from Sheikhpura, Bihar
                            Apr 11, 2022
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                            Bijli bill mi pay online 2424/-rupees no less

                            Address: Barbigha shantinagar

                            Mi pay se online sbpdcl me 2424/-rupees transection successful ho gaya hai but sbpdcl me transection id update nahi less hua hai please transection id -20220116102911378056460082412959 Bank RRN[protected] month hone wala hai abhi tak sbpdcl me less nahi hua hai please bank se rrn number se reecived payment ko bijli bill me[protected] is number par update jald se jald kar dijiye sir...
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                            A
                            Amit Kumar0110
                            Mar 31, 2022
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                            I have recharged my consumer account number[protected] but it is not working due to some network issue which was supposed to be resolved in an hour but now no one including call center and JE AE are not responding.
                            South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.
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                              E
                              ehteshamreza
                              Mar 30, 2022
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                              Rs 4000 deducted but not showing in Portal

                              Transaction ID: WUR[protected]

                              Transaction Date and Time[protected]:19:46

                              Transaction Reference Number SB[protected]

                              CA Number:[protected]
                              South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.
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                                S
                                Shubham Gaming
                                Mar 23, 2022
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                                Address: Near Panchmandir road jamui, bihar, 811307

                                Transaction Reference Number - SB[protected]

                                Sir my recharge was done on 22 march 2022 around 4-5 pm. But my current balance is not updated in bihar bijli smart meter app.
                                My money has been debited from my bank.
                                I used the phonepe upi as my mode of payment. Please resolve it or refund my money.
                                +3 photos
                                South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.
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                                  D
                                  Divyanshu_028
                                  Mar 22, 2022
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                                  Recharged my smart meter online with Rs300/-, through bihar bijli smart meter app. Amount got debited from the account but not added in the recharge balance. The transaction was done at 09:09am on 12 March 2022, Unable to contact any customer support.
                                  South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.
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                                    A
                                    asgharali362
                                    from KOLKATA, West Bengal
                                    Mar 8, 2022
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                                    Address: BIHAR

                                    My electric consumption is very low. I come at village once in a year, the bill they have sent and actual my meter number is difference. They are charging me for another meter consumption which I never used I talked to many of staff of south Bihar power distribution department but no one is able to solve my problem. They say that I will have to pay this amount.
                                    My details are as given below:

                                    Name: AMIRUDDIN MIYA. Village- Marhan, P.O- Sinha Block-Badahara Dist.-Bhojpur Ara (Bihar). Consumer Number-[protected]
                                    Contact number: [protected]/[protected]
                                    South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.
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                                      A
                                      Ayush_Ies
                                      from Patna, Bihar
                                      Mar 1, 2022
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                                      Meter recharged but balance do not added

                                      Recharged my smart meter online with Rs1000/-, through bihar bijli smart meter app. Amount got debited from the account but not added in the recharge balance. The transaction was done at 10:13 am on 1 March 2022, Unable to contact any customer support
                                      CA no:[protected]...
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