Spidigo — spidigo/pace internet - not providing internet service

Address:Ahmedabad, Gujarat

User-id : jayeshhirani
My name : Sarthak Hirani
Email : [protected]@gmail.com
I have subscribed for a 15 month unlimited-6Mbps plan on[protected] with SPiDiGO, Ahmedabad which is now known as Pace Internet.

The company SPiDiGO changed their name to Pace internet in February/March 2019. Since then SPiDiGO/Pace Internet have failed to provide the reliable internet service.

Since then I've encountered frequent issues with the internet service every week.
About 15 days ago my internet service was completely stopped and I've made numerous calls to the company regarding the issue. Every time I've called them they always give the same answer that they've forwarded my issue with their technical team but they've failed to solve my issue.

The office address listed for the SPiDiGO/Pace Internet on this website (https://www.consumercomplaints.in) which is

401, Parshwa Tower, SG Highway, Bodakdev
Ahmedabad
Ahmedabad District
Gujarat
India - 380054

is incorrect.
And the number (+[protected] is also incorrect.

Everyone please note that the new customer service number for SPiDiGO/Pace Internet is :
+[protected]

When I have contacted this number to ask for their new address, they gave me an address near Law Garden.
The address is

Chandra Net Pvt. Ltd.
112 Arjun Avenue,
Opp Samarth Mahadev Temple,
Law Garden-380006
Ahmedabad

Please note that this office is also closed down.
I've listed this address in case someone from this website calls on the above mentioned number and they(the company) tries to misdirect them.

It would be very helpful if my internet service is resumed or they give me the appropriate refund. Please email me if there is anymore information or any update on my complaint on SPiDiGO/Pace Internet Company.

Thank you.
Was this information helpful?
No (0)
Yes (0)
SPiDiGO customer support has been notified about the posted complaint.
Complaint comments 

Comments

https://www.justdial.com/Anand/Pace-Internet-Services-Pvt-Ltd-Anand-Vidhayanagar-Road-Vallabh-Vidyanagar...

call at the above number and ask them for ahmedbad custer care number they will solve you r problem
Complain was Book as TKT8255
no net work from 24/6 morning
No action is taken up till please expedite rutesh dave
Our enternet connection are disconnected to at 15 day, we try to contact with spidigo but they give no response and not receive any phon call we request to u please solve our problems.
Hi everyone.
This msg is for them who are affected in this big scam. spidigo / pace internet collect so much money and now they are just gone. its a big scam. my colleague created a group in whts up. we need at least 50 members for file legal action against company. kindly whts up me on [protected] for the same.
User-id : atulmehta60
My name : atul mehta
Email : [protected]@gmail.com
I have subscribed for a 15 month unlimited-8Mbps plan on[protected] with SPiDiGO, Ahmedabad which is now known as Pace Internet.

The company SPiDiGO changed their name to Pace internet in February/March 2019. Since then SPiDiGO/Pace Internet have failed to provide the reliable internet service.

Since then I've encountered frequent issues with the internet service every week.
About 15 days ago my internet service was completely stopped and I've made numerous calls to the company regarding the issue. Every time I've called them they always give the same answer that they've forwarded my issue with their technical team but they've failed to solve my issue.

The office address listed for the SPiDiGO/Pace Internet on this website (https://www.consumercomplaints.in) which is

401, Parshwa Tower, SG Highway, Bodakdev
Ahmedabad
Ahmedabad District
Gujarat
India - 380054

is incorrect.
And the number (+[protected] is also incorrect.

Everyone please note that the new customer service number for SPiDiGO/Pace Internet is :
+[protected]

When I have contacted this number to ask for their new address, they gave me an address near Law Garden.
The address is

Chandra Net Pvt. Ltd.
112 Arjun Avenue,
Opp Samarth Mahadev Temple,
Law Garden-380006
Ahmedabad

Please note that this office is also closed down.
I've listed this address in case someone from this website calls on the above mentioned number and they(the company) tries to misdirect them.

It would be very helpful if my internet service is resumed or they give me the appropriate refund. Please email me if there is anymore information or any update on my complaint on SPiDiGO/Pace Internet Company.

Thank you.
Mit Chauhan's reply, Dec 25, 2019
Hello Sarthak, Please let me know what is Pace's contact number. Or you can send me on whats app number nine zero 9 9 9 three three nine 6 six

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    SPiDiGO
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    15%
    Complaints
    874
    Pending
    0
    Resolved
    134
    SPiDiGO Phone
    +91 98 9898 7394 [Corp Office / Support]
    SPiDiGO Address
    401, Parshwa Tower, SG Highway, Bodakdev, Ahmedabad, Gujarat, India - 380054
    View all SPiDiGO contact information