SPiDiGO Complaints & Reviews

Wifi is not working continuously. It is disconnected frequently. Our study work is seriously affected. Please depute your mechanic at the earliest. This complaint is since two months. Once your mechanic visited and resolved the same but it worked for few days only. I am your very old customer and also a senior citizen
And have found your service very satifactory. But, since some time your service is very dissatisfactory....

Internet service is not running from last two days. I m trying to call you. But I couldn't. ????
I m requested you to solve my problem as soon as possible. And kindly provide your customer care number which is going on. And I have called one of your service man but he had left his job. And he had told me that now a days I m not in this company and I can't help you...

Since 1 month, internet connection was disconnected and lot of false promises were made to rectify the problem. Whenever i complained i use to raise technical requests to solve the issue through customer care agents and mostly through direct online complaints sections. Under user id - harshilshah.84... I have complained more than 20 times. I feel spidigo have cheated me. I am finding ways to contact consumer protection authorities or to file...

I am having spidigo connection for more than 2 years now. From the very first day, i have started experiencing issues.

Every week for like 2-3 times either internet will stop working completely or will be working at very less speed.

Every time i call customer service they just have one single answer. 'there's technical fault in your area'.

And now whenever i call customer service it shows me my...

I have lost of service request complian but not provided any specific reason for broadband not working. He said engineer visit your place but still not come any engineer for resolve issues. Every weekend broadband not working for 2, 3 days. When we call to customer care for complian it may tack so much time to receive call. And I have pay for 50MBps unlimited data but it was provided only 10- 20MBps maximum....

I have renewed my plan with spidigo in January with username:- jayminbhatt and since day one I haven't received exact speed which has to be 50Mbps but its not. I tried many times to call customer care and have but call never reach the customer care executive and even if they receive then they take complain and say that they will resolve it in next 48Hr but they never did and never get called back from there technical team or not any technical...

Dear sir/mam,
my connection id is "chandan1792" & my internet is not working from last 2 months.i have already paid rs.6200 for 30 months. i tried to contact your local office and also tried to call on your help desk number but everything is closed in my location Surat.i request you to kindly resolve my issue or refund my amount otherwise i will be bound to take legal action against your company....

User id : usmandudhmal

From december 2018, we have recurrent issue with the connectivity and speed. Hence the issue is lingering from last 3 months even after multiple service complaints.
However the service provider is unable to provide any solution and offers one or the other excuse for the disruption in the service. Visited personally 2-3 times to the head office as well but no or unsatisfactory response. We requested...

Dear sir,
My user id: mukkesh58
My address:
Dr mukesh pandya.3-akruti flat, b/h dharnidhar derasar, vasana, ahmedabad 380007. Gujrat.
Since from one month there is no internet. Regarding this we have done many times complain to local authority. But, there is no any solution or result for this. We are trying to register our complain by telephone in your company ([protected]), we have to hold our telephone at least...

I have taken a plan for 18 month in July'18 with unlimited access. Since last one month there is no availability of internet connection. company has removed its one of the customer care number while on other number it always shows waiting. I have loged in complaint on company"s website with my customer id i.e.Parash79.
Company is not responding in any ways.
Please help to get my refund....

My id : vinod_91

Last 7 days spidigo internet not working. What type of service spidigo given??
Spidigo only collected chq... For renewal and new connection but not slove complain. I am last 5 yr connected with spidigo. Spidigo customer care also not connected and their engineer also not pick up phone. I will go to spidigo office today and take legal action....

I am facing spidigo connection issue since months. No broadband signal at all. Nobody is picking up the phone on customer care. No body is answering on their website. Terrible and pathetic service. Sometimes it got resolved own its own. But since 10 days, my Internet is totally stopped working and my complaint is not resolved. Somebody must take serious action....

My name is Mahendra from Surat. I have taken a plan 8 Mbps for 30 months from SPiDiGO.Now Surat office of SPiDiGO has been closed and customer care number has been changed . Only one customer care is available but dont take any call. My user I’d Mahendrabaid and my mobile no. Is [protected].I want to Inform to all Surat consumers that there is no any office of Spidigo in surat....

Spidigo broadband pvt. Ltd. Claims to be a internet service provider but they are nothing more than greedy scammers.
My spidigo connection had not been working since like 3 months from now expcept one or two rare occasional days.
I had written emails, called like a hundred times still no solution. Initially at least they used to register the complaint but now they don't even pick up their consumer care helpline, whenever you...

Internet is not from past 2 month.
I want to cancel my plane and i want my refund back. If this company cant give proper service then i want my refund back.
No one is listing my problem and i am not getting any solution of my problem.
I am not satisfied with this company. I want my refund back. I had take plane of 30 month and only 10 month is over....

We are regular customer since long.

It had been informed to us that the 50mbps connection is available and for the said explained connection we paid rs. 7670/ wide cq no 195461 dtd[protected].

Till date we had not been provided with the said facility and not getting satisfactory reply.

We therefore forced to approach your bodakdev office for the refund of the said amount on 10th january 2019....

Our user id is not able to login

Hello my name is sahil bagda, brother of vishal bagda i am having an internet issue at satellite area. From last 2 weeks our internet connection has been disconnected from your side i am not able to login my id to connect the internet. We have a receipt of that plan that we have activated which is the proof that our internet is diactivated before the time. So this is my humble request to you...

I tried to reach spidigo since couple of months via phone, email and agents. No one is responding. Very unprofessional behaviour. The customer care number is also on auto answering mode, it starts with some queue number, e. G. 9, but moment you reach waiting number 1 it gets disconnected. It is set for 4 minute waiting period. I tried to reach several executives personally but did not pick the phone....

Connection is not working for the last 2 days. I am from ahmedabad, paldi area. They are not responding on customer care number and on mails. This is happening on regular basis and whenever their connection is down they switch off their customer care number. My is a prepaid connection so i am stuck in this. Me and many others have this same problem so how can we file a case against that company....

Our internet connection not working for the last one month the helpline number given never picked up by any executive and the phone is always switched off i have also been personally visited the spidigo office in Ahmadabad off S.G.Highway and was told there that we are having network issues and if we are not happy with the service we are welcome to take legal action. Now I understand spidigo office has shut down at Ahmedabad.
So i...