Srm Transports — ac is not working in sleeper

Address:Chennai, Tamil Nadu

Hi team,

I have travelled from kodaikannal to cmbt on 24th december,

Ticket# dbaf15d3f at 24 dec 2018 time 18:45.

The ac is working only from kodaikannal mountain to down, after that the ac is working and we have travelled for ten hours without ac, when enquired with the driver, he is asking us to adjust and travel.

Where my seat is the last seat, how can i come without ac for 10 hours, and when i complained same abhi bus on tuesday morning regarding the issue, they have said solution will be give in 48 hours, but today is 4th day still there is no proper response from them.

They always say that operator is not picking the call.

Please help me to investigate the issue and refund the ticket money as well as the penatly for not solving the issue on time.

Which have spoiled my health and taken half on next day. (875 bus fair+2000 my one day salary)

Regards,
Mohanraj
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SRM Transports customer support has been notified about the posted complaint.
Jan 04, 2019
Updated by [email protected]
not received any call from SRM transport yet
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Comments

Kattankulathur srm transport office staff behave very worst to me and a family. He doesn’t provide a seat to sit and proper details about bus timings and he used bad words to us. I feel a unsafe journey now. He conveyed something to the driver and cleaner about us. Take necessary action against the employee.
We r travelling from chennai to palani through srm travels. once we entered the bus, the seat is dirty and not cleaned and smelly. there is no helper for the driver and there is no sub driver for the travel. very worst bus travel ever..when i call the customer care, they didnt respond also. r
Hi I am Lakshmanan my mobile number
is [protected], We are travelling 3 members thiruchendur to chennai.
Now your bus Ac vent spilt toxic air
I told your staff they are not care about this
Vomiiting sensation happen
So kindly rectify and care about this
ID : 34UMP3GQ
BusBooking
YABUS[protected] [protected]:39:51
Bus Booking 852.39
cancellation amount not yet refunded

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