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StalkBuyLove Complaints & Reviews

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Last updated Dec 11, 2021
Complaints 414
Resolved
46
Unresolved
368
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+91 11 4000 7000
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A-64, FIEE Complex, Okhla Phase - II
New Delhi
New Delhi District
Delhi
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110020

StalkBuyLove reviews & complaints page 2

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J
Jeevitha Cyril
from Delhi, Delhi
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order not processed

I placed my order with stalkbuylove on 5th nov for rs. 2391. Order number:[protected]. It has still not been processed. No confirmation mail received. No replies from customer care. No option to cancel order anymore. Not sure what to do.

There is no customer care number listed in the website. It's been too long and needs to be refunded. Their twitter is inactive since june....
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S
Shirin90
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

order not delivered since one month and payment deducted

I had placed an order for 2 products for rs.2476 on stalkbuylove on 5th nov 2019 but it hasn't been delivered yet and no response is even recieved from the customer care even after mailing them continously.

I need my refund if they cannot deliver the product. Issue my refund asap.

Their phone number also doesn't work so they have uploaded a fake one.

I think sbl is duping customers by doing fraud...
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S
Shirin Jadhav
from Mumbai, Maharashtra
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order not delivered and payment has been deducted

I had placed an order for 2 products for rs.2476 on stalkbuylove on 5th nov 2019 but it hasn't been delivered yet and no response is even recieved from the customer care even after mailing them continously.

I need my refund if they cannot deliver the product. Issue my refund asap.

Their phone number also doesn't work so they have uploaded a fake one.

I think sbl is duping customers by doing fraud...
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I placed an order consisting 3 items on 03.11.2019 and made a payment online.
Funds are deducted from my bank.

I have still not received any confirmation from your side for the same.
It’s been 4 weeks already.
Can you please check and tell when i can expect my items to be delivered.
If it is not ready then refund my money right away.
I have been following up since a long time please revert...
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Priyanka Hati
from Mumbai, Maharashtra
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order not received yet

Address:tharamani, ramanujan IT city, near tidel park, 600113

I have ordered a dress but didnt received yet as i have mailed them two times. They dont even respond neither give the track details. The worst site to buy. I didnt get my money back neither my dress also. If it possible shut down the company or give the customers money back. So helpless feeling. No number to contact also. My 2k is loss. Will you please give my order or tell me the details regarding my product. My order no is[protected]...
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A
Architmmmec
from Mumbai, Maharashtra
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order not delivered since 1 month

Where is my order! Filling this form twice.
I have placed order on 6th nov which was suppose to get delivered by 9th nov.
Payment is done completely. It is showing packed from 8th nov onwards...
But yet no news!!!

I have dropped multiple mails to support team "[protected]@stalkbuylove.com" but yet no response.
This is ridiculous and pathetic!!!
Also, while trying call to customer care it won't...
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Address:New Delhi, Delhi

I had placed an order on 16th October, 2019. Order No[protected]. The payment for the order is already made online. There is no update on the movement of the order. The tracking details in the SBL App is not showing any movement. Have been continuously following up with the Co-founder Mr Nishrit Srivastava through emails and messages. Have send dozen of emails on [protected]@stalkbuylove.com, but there is no response for anyone. If the delivery...
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Pragya Nagra
from Chennai, Tamil Nadu
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order not received nor money refunded

This is with reference to order id - #[protected] and #[protected].
The orders were made on 24th october, 2019, with a total order amount of rs.1853.

The order status just shows ordered, and the amount has been deducted.
Product is not delivered yet, and neither is there any option to initiate refund, as the cancel option is not working.

If their website is not functioning due to monetary loss, they...
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K
Kripanidhi Kamath
from Ponnampet, Karnataka
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no update regarding the order

Address:Ad Victoriam Ventures Private Limited trading as StalkBuyLove, F-23/3, Okhla Phase II, Delhi 110020, New Delhi, Delhi

I had placed an order on 13th november and its been 5 days now but the product is not shipped yet. I had not received any msg from their site after order confirmation. No shipping details. No means of contact. The customer number provided by them is fake and not in use. They are not even responding to any mails i sent them. I read many others are facing same problems from this site. Looks like they are only taking money and orders but nit...
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S
ssandhya
from Vadodara, Gujarat
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my order is not yet received

Website:stalkbuylove

Details:
stalkbuylove mobile app
order id:[protected]
the date the order was placed on: 24/10/2019

I have placed an order on stalk buy love app but my order is not yet received, I have already paid for the order
please refund my money or send me my order as soon as possible

this is the 3rd time I'm placing the order but for this time they didn't send me a confirmation mail or tracking...
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S
Saloniaquarian
from Delhi, Delhi
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product not delivered despite online payment

Address:B-502, Platinum Building, Juhu Lane, Off Gulmohar road, Andheri West, Mumbai City, Maharashtra, 400058

I had placed an order for a dress online on 4th november and the company claims to deliver within 3 days in metropolitan cities. It has been 10 days but there is no update on the delivery status. I also brought this to the concern of the company via mail, twitter, linkedin and instagram but no reply has been received from their end. The payment was made online on 4th november.
The order number is[protected]....
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A
adwaita jadhav
from Pune, Maharashtra
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order not received nor refund initiated

Address:7066344135, Pune, Maharashtra, 411006

I recently ordered 2 items and was not able to track the progress of my order. The payment was made online. I havent received any mail or message about the cancellation. But on the app it is showing cancelled. And no refund is initiated yet. I tried contacting them but unable to do so. There is no proper contacting system they have. And they are not even responding to my mails.
I request you to please look into the matter asap......
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P
Pallavi24_11
from Jaipur, Rajasthan
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refund status of order of 2 dresses amounts to 2085rs

Address:New Delhi, Delhi

I recently ordered 2 dresses and was not able to track the progress of my order. The payment was made online. I havent received any mail or message about the cancellation. But on the app it is showing cancelled. And no refund is initiated yet. I tried contacting them but unable to do so. There is no proper contacting system they have. And they are not even responding to ny mails.
I request you to please look into the matter asap....
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S
Silva Mohapatra
from Bengaluru, Karnataka
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product has not been dispatched

Address:New Delhi, Delhi, 110020
Website:www.StalkBuyLove .com

After waiting for 5-6 days i did not get any sms or email about the status of my product.. Then i got to know what happened with the company.. So i cancelled it.. So pls help me how can i get my money back ☹️.. My order id is[protected]... There is no other way to find them cos the contact number is not there.. I ve a function this week n i didn’t know about the company before.. First time i’m ordering n got cheated badly 😓...
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R
Rinik
from Mumbai, Maharashtra
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did not receive refunds for the orders I returned

It has been over 9 months and i have written emails to them constantly that i have not yet received my refund. Initially, they kept saying that there was some problem with the bank and kept asking me to wait. Now, they have stopped responding to my emails as well. I have still not received a refund amounting to rs. 2196. Kindly help me as they are not even replying anymore. I have been waiting for months now....
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A
Akansha jain2
from Delhi, Delhi
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no refund and order not delivered

Address:X/1139 street no. 4 Rajgarh colony delhi-31, New Delhi, Delhi, 110031

I have some money in my stalkbuylove account so i placed a order and since then i have been continuously trying to contact them they are not providing me any update and i also asked them to make refund to my account but these people are just not ready to reply. This is so sick they just got the money and then now don't care about the order. This is first time i have experienced something like this even when i do shop online alot...
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M
Madhuri Mandoth
from Bengaluru, Karnataka
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no response

Address:AD Victorium Ventures Pvt Ltd F-23/3 Okhla face 2, New Delhi, Delhi, 110020

Stalkbuylove has not been responding to my messages or emails. Please help me with this. It's been two months since this issue. They banned their incoming calls. They removed their cod option. They asked me to courier them the dress which i wanted to return since their courier facility wasn't available. I did that. Still no response. Haven't got my refund since then....
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D
Dhwani25
from Mumbai, Maharashtra
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haven't received my refund of rs.1310

Address:Ad Victoriam Ventures Private Limited trading as StalkBuyLove, F-23/3, Okhla Phase II, Delhi 110020, New Delhi, Delhi
Website:www.stalkbuylove.com

I have order 2 tops from SBL on 20th June 2019. Due to some product issue i had raised the return request on 2nd July 2019. And i have self shipped the order on 6the July 2019. And it was delivered by SBL Team on 10th July 2019. But i haven't received my refund. I have dropped so many mail but no response from SBL Team. The contact no. provided is also not getting connect. Its been 5 months now, but i still didn't received my refund.
My...
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Aysha rana13
from Bengaluru, Karnataka
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non - delivery

Address:Delhi, 560046

I have placed an order on 26th october... It's been almost two weeks... The package has not arrived nor are they responding to my emails or instagram messages. My order no is[protected]. It's a pre-paid site... Their refund option on the site too doesn't work. I have also tried calling them 20 times but their number does not exist. And the refund button on the website doesn't work too... I have been trying to contact from all forums but their...
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Nikita007
from Gurgaon, Haryana
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products not delivered

Address:A64 FIEE Complex,Okhla Phase II, Okhla Industrial Area, Near C, Lal Chowk, New Delhi, Delhi 110020

I had ordered two products on 22nd October, paid a sum of 1531. But the products are not been dispatched yet, I I haven’t got even a single update about my products. The company has disabled its contact number and isn’t responding to mails, even has disabled comments on Instagram. I tried to contact through various social media but no one isn’t bothered to listen to my query. I feel being cheated, either I want the products or else...
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