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StalkBuyLove Complaints & Reviews

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Last updated Dec 11, 2021
Complaints 414
Resolved
46
Unresolved
368
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StalkBuyLove Phone Numbers

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+91 11 4000 7000
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StalkBuyLove Head Office Address

A-64, FIEE Complex, Okhla Phase - II
New Delhi
New Delhi District
Delhi
India
110020

StalkBuyLove reviews & complaints page 7

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S
Sonal Jhunjhunwala
from Mumbai, Maharashtra
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unable to refund my product.

Address:493/B/56 G.T Road Vikram vihar, Bungalow number 15 & 16, Shibpbur, Howrah, West Bengal, 711102

I order a product on 16/08/19 and received the product by 20/08/19. I have been shopping with able since three years now, this is the first time where the product which i received was not similar to the image provided and i am unable to return an item as there is no option available on the app. Apart from that i have been mailing to them regularly and their helpline number is also unavailable....
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S
Sweety Jhawar
from Mumbai, Maharashtra
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amount they took advance and still no process of order

Sir/ madam i have placed my order in 26th august and there is written that delivery within 3 days in metro cities..
Still my order is in processing when will i get my order.. Can you please tell me..
I am trying to contact you from last 2 days customer support number showing wrong and don't getting replies of mail..
Is this site is fake i have already paid the amount and order is not even confirm yet its now5th day but...
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S
Sweety Jhawar
from Mumbai, Maharashtra
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amount they took advance and still no process of order

Sir/ madam i have placed my order in 26th august and there is written that delivery within 3 days in metro cities..
Still my order is in processing when will i get my order.. Can you please tell me..
I am trying to contact you from last 2 days customer support number showing wrong and don't getting replies of mail..
Is this site is fake i have already paid the amount and order is not even confirm yet its now5th day but...
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V
Vedika99
from Noida, Uttar Pradesh
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refund not received for the order returned 2 months ago

Address:814/3, Shastri Nagar, Dadabari, Kota, Sonbhadra, Uttar Pradesh, 324009

I haven’t received refund for my order with order no.[protected] which was returned more than 2 months ago. The order was returned the next day itself but haven’t received the refund till now.Their customer care number is invalid and I’ve sent around 10 emails to their customer care but haven’t got any reply. This is happening for the 2nd time. Please help...
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S
Snehil Shukla
from Bengaluru, Karnataka
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unable to return order no-. 101831112

Hi,
I received my order 10 days back but it is not up to the mark and hence i want to raise a return request.
Stalk buy love app is not updated the order status and i am unable to click on refund/exchange button.
I have sent several emails on [protected]@stalkbuylove.com but haven't got any response inspite of so many emails.

How can website of such a brand be unresponsive from so many days.

Please...
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S
Snehil Shukla
from Bengaluru, Karnataka
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refund is not yet processed #101831113

Hi,

My order number[protected] was cancelled and refund is not initiated yet.Their site is not working and I am unable to click on refund button or track status of my order.

Their site is not responding from several days and there is no attention paid by the team.

I have sent several emails to [protected]@stalkbuylove.com but haven't got any response yet.

It's more than 10 days now...
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P
prachi sachdevw
from Hisar, Haryana
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haven't received my refund

Address:NEAR PRATAP NAGAR METRO STATION, 110007

Order id[protected]
Date[protected]
Its been more than 3 months and i haven"t received my refund till now. I have sent them so many emails and i haven"t got any reply. They took the parcel from me the next day.. So their courier policy was good.. But i haven"t got the cheque or money in my wallet.. And there is no way to contact them. Their customer care number is invalid...
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D
Devika Sen
from Delhi, Delhi
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company unresponsive

Bought a few items from stalkbuylove.com. Wanted to return a few items according to their policy which states 15 days exchange or returns, but unable to via their app or website. Also not getting through to then via email... No response. Their customer care helpline is also not working! I'm frustrated and highly disappointed. Please look into this and seek resolution asap....
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J
Jyotsana Singh1
from Mumbai, Maharashtra
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unable to get refund and unable to reach their customer care numbers

Address:M-II/111, Sector i, Jankipuram, Lucknow, Lucknow, Uttar Pradesh, 226021

I had ordered from this website couple of times and they seemed reliable too but this one time i returned the products and wanted the refund but couldn’t get it. Ever since then i’ve been trying to get in touch with them but couldn’t reach their number or site. Please help me out with this issue, i want refund. For further details please revert back....
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S
Shilpa Arora Soni
from New Delhi, Delhi
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return/refund issue, no answer from stalkbuylove

I ordered a dress from your site and received the same on time however same is not reflecting as delivered on your site. There is no option to refund or return reflecting on my order as it is still reflecting as in transit. It doesn't fit me well so i wanted to return. Marked an email at your site [protected]@stalkbuylove multiple times still no response received. This is worst experience i have ever got with online shopping. Please help as i...
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S
Shivani Magarkaar
from Mumbai, Maharashtra
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refund not received. it's been a month

Address:A64 FIEE Complex,Okhla Phase II, Okhla Industrial Area, Near C, Lal Chowk, New Delhi, Delhi, New Delhi, Delhi, 110020

I have ordered few products. First the delivery wasn't confirmed from the sbl side even after 5-7 days of delivery so i couldn't return the item once the delivery got confirmed. I returned the item earlier they used to pick-up but now they didn't so i had to return the item on my own and despite sharing all the details via mail a numerous times because of their pathetic website. I still haven't received my refund despite taking such pain...
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I placed an order of 6 items on may24.
After multiple enquiries of my order status, on 11 june 2 items got cancelled from my order stating 'quality check failed reason'.
I still waited... On 26 july, 1 more item got cancelled from my order.
Finally on 27 july it was shipped and i received it on 30th july.
So after approx 2 months of placing the order, i received it.
Now as i don't need it anymore after 2...
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S
Sneha03
from Mumbai, Maharashtra
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refund/return

I placed an order, received it on time but then i returned a few items which i self shipped and its been delivered by the courier, as i’ve tracked it. Its been a month, but i haven’t received my refund yet. They don’t reply to emails and their customer care number does not work. Highly disappointed. Do not deceive customers and dupe their money.
Please give me back my money....
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P
Priyanka110
from Warangal, Telangana
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did not returned my rs 1274 after return their product.

Address:Okhla Industrial Estate, New Delhi, Delhi, 695583

I had purchased a co-rods from stalkbuylove. Since the size was too large i requested for return. They asked me to ship by my own and asked to share the shipping details online. I did the same after that they are not responding my emails and calls at all it's more than 20 days now.

Order number:[protected]
Placed on: july 24, 2019

Return initiated:july 30, 2019
Sku:in1646mtocoobla-125-18
Refund...
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S
Sahiba Seth
from New Delhi, Delhi
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clothing

I placed an order, received it on time but then i returned 2 items which i self shipped and its been delivered by the courier, as i’ve tracked it. Its been a month, but i haven’t received my refund yet. They don’t reply to emails and their customer care number does not work. Highly disappointed. Do not deceive customers and dupe their money.
Please give me back my money....
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K
Kajal bute
from Mumbai, Maharashtra
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I need to get in touch with your customer helpline

Address:Flat no 301 sai enclave above veer hanuman cycle mart,dhayakar colony mundwa pune, 411036

Tried returning the product but no option available on site and tired of reaching the customer line which is never available. This is not the way to run the business and will never get the product from your site third class experience and will ask my freinds not to recommend you guys, i am still unable to return or exchange my dresses, its pathetic if you provide facilities to your customers atleast provide all the facilities, at last i just...
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P
priyanka.gayen
from Mysore, Karnataka
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refund not received after 1 month

Address:560037

Hi team,
I have ordered three clothing pieces from the website which i self shipped with the original packaging and tags. Now it has been a month since the product is returned back but i haven't received the refund. I tried to call them on the contact[protected] number to query on the status of refund, but the number is not reachable. I have also dropped them a mail on [protected]@stalkbuylove.com but didn't receive any response. br...
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D
Dr. Divya
from New Delhi, Delhi
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neither got any product nor any detail regarding it

Address:New Delhi, Delhi, 110045

It's been 10 days since i placed the order but it has still not been delivered. It's really irritating. There are no updates. Whenever i mail them, all they do is send a computer generated mail. Moreover that phone number is not functioning. I donot even have the option to cancel the order. What the hell is going on? This is really unacceptable.. Please make sure your customer that you value them.. While doing no response, you are losing...
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R
Rittika Sengupta
from Gurgaon, Haryana
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they received the return package and not giving back the money now

I have ordered a product from sbl, which costed me 2064/- as it was of not my size i sent it for return and asked them for a refund, they received the package on 9th august and yet no refund initiated, they don’t reply to the emails, they haven’t provided any contact number. This is so bad. I have been sending them mails since days, and their automated response is coming. Not proper response, the amount is stuck with them. They don’t...
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A
Anchal25
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delivery

Address:E 36 Second Floor Back Side, west patel nagar, New Delhi, Delhi, 110008
Website:Stalk buy love

I ordered a product on 7th august on prelaid payment and till today morning order staus showed dispatched but now when i tracked my order it showed ordered later on i email sbl asking about the delivery status but no response received moreover now the status shows as orderd and processing.. Its been 5 days i have ordered but did not received any mail or msg of my order
[protected]order id.....
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