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StalkBuyLove Complaints & Reviews

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Last updated Dec 11, 2021
Complaints 414
Resolved
46
Unresolved
368
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A-64, FIEE Complex, Okhla Phase - II
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New Delhi District
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110020

StalkBuyLove reviews & complaints page 9

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S
Sukhman Preet
from Mumbai, Maharashtra
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refund not credited to bank account

Address:Firozpur, Punjab

I had made a return to stalkbuylove and received the refund in the form of reward points as they were saying they were having some issues with the bank servers. They had told me at that time that these points will be credited to my bank accounts once that issue was solved. It has been about 6 months now and i haven't yet received my refund and they aren't replying to my mails and their customer service number says under maintenance.
I...
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R
ReshmaPius
from Bengaluru, Karnataka
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unable to place return request

I have ordered total of 6 items from the sbl website with order number[protected] and[protected] on july 21 st and july 19th respectively. I have received the orders also. I have paid in full amount but now due to size issues i want to return 3 products. The return button is not active on the orders section in the website and also status of the product is not updated as 'delivered' despite the products are delivered.

I have sent...
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Vinith566
from Vepagunta, Andhra Pradesh
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I want my refund from them

Address:533101

I have ordered a item from them with order number[protected] they also have a return policy i paid them full amount but now due to size issues i want to return it... Sent. Mails to them no response from them pls help me out i have sent them plenty of mails they are not responding tried to call them getting a message that number is under maintenance pls help me...
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A
Abhi smarty boy
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

return of product

Address:c-7/190,2ndfloor,sec-8, rohini,delhi-85, New Delhi, Delhi, 110085

I want to return the product but its has already been 15 days passed but no one come to pick the product and i have written mail to sbl countless time but there is no reply has come from sbl. So solve this on urgent basis..
I lost my pateince now
I want refund my money as the product is not good enough and it size also too short on me
What i do to retain this product to me if i cant wear that
I have done lots of...
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Shivani Kashish Shah
from Ahmedabad, Gujarat
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my return request not working

Address:Ahmedabad, Gujarat, 380004

I have ordered 2 piece from the application on 29-9-19 valuing inr 2331. My order number is[protected]. Both the products have been delivered, however the size of the product is too large. I have tried to return the products through application, but the return/refund button is not active/not working. Tried many times to contact customer complaint but their service is under maintenance. I have also dropped many email, but no response from their...
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S
Shraddhab
from Chennai, Tamil Nadu
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not able to return products

Address:New Delhi, Delhi

Hi. Inr 6500 of mine is stuck as the company is not responding to any return requests. The status of all orders on the app is reflecting as dispatched even after it being delivered. This means that i am not able to return any products and i am stuck with clothes that don’t fit me. I have seen many people complain about similar issues. They are not responding to emails and their phone line has been under maintainence for over2 months. Please...
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N
nitya james
from Bengaluru, Karnataka
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refund not being initiated

Website:StalkBuyLove.com

I bought few items from website. I didn’t hear back from them aftr that. Aftr 2 weeks, i canceled the order. My refund is pending. No response from customer care and i cant reach their number as well. Please help us. I have been repeatedly trying to call them and email them, but i havent heard anything from them. There are many people lyk me who are facing such issues. This has been going for a long tym but no response yet....
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C
Charvi Shastri
from Ahmedabad, Gujarat
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refund/exchange

Address:Ahmedabad, Gujarat, 380007

I had ordered from SBL on 21st. Products got delivered after two days. But some of the products i need to exchange and some i need to return and take refund. But the SBL app doesnt show any tracking details plus even after delivery, it does not show the status of "delivered" in the apl and so refund/exchange options are not visible. Their Costomer care number is not working any more.on calling it says it is under maintenance. Tried to reach...
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V
vaishnavi dayal
from Mumbai, Maharashtra
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refund my money asap

Dear mam,
I have returned your order through courier ...time and again i have been trying to contact you through phones and instagram messages in fact as per your suggestion i sent reciet details of courier in DM but there's no response from your side .please confirm me my parcel details and initiate my refund ASAP.

Order no.:[protected]...
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S
Shubhangi Gautam
from Delhi, Delhi
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money got debited and order got cancelled

I paid 1343 rs online for a dress on this site and the money got debited and the order status after that got cancelled from there end. I have been sending them mails countless times and there is no response from there end just an auto generated email in that email it is said that they will contact the person in 24-48 hours but nobody has contacted it has been 5 days now. I want my money back from this fraudulent company...
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Nidhi1616
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my order no is 101819270 its been 1 month I have self shipped my products but did not received my exchange products yet

Address:A64 FIEE COMPLEX OKHLA PHASE ll Okhla industrial area near C lal chowk new delhi, New Delhi, Delhi, 11020
Website:www.stalkbuylove.com

My order no is[protected] its been 1 month i have self shipped my products but did not received my exchange products yet
I have sent many mails to stalkbuylove but no response from them.
I have attached my courier mail and copy of some mail for your information.
So I request you to look into this matter as soon as possible
I have texted stalkbuylove on every social media plateform
Instagram and Facebook...
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A
Asn2323
from Delhi, Delhi
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paid for the order but didn't get a delivery

Address:Thane, Maharashtra, 421202

I have placed order and paid for it. I havent received 2 items from the order

This is the height of testing the patience level of a customer. Have been taking follow ups from three months now. And all i am getting is an automated response.

Kindly refund my money. I am expecting an answer. This is really not acceptable....
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T
tanvita singh
from Mumbai, Maharashtra
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product not obtained

I placed the order on 27/06/2019 but it hasn't been delivered till date. I have enquired about the order many times but didn't receive any information from stalkbuylove. The order has been picked up from the seller but there is no further information regarding the same. The customer care service is responding to my e-mails and their helpline is out of service. Please help....
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N
Nehamed
from Mumbai, Maharashtra
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refund not completed

Hi,
I placed an order on stalk buy love on 19 june 2019 and it got delivered on 24 june 2019. After trying out the dress, i realised its not of the perfect fit for me. Therfore i tried placing a return request, but to my surprise, their order tracking section doesn't show my order as delivered. And because of this i am unable to place any return request. After 3/4 days the status got changed and i requested for a refund as the size...
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Hello,

I placed an order on stalk buy love on 3rd july 2019 and it got delivered on 9th july 2019. After trying out the dress, i realised its not of the perfect fit for me. Therfore i tried placing a return request, but to my surprise, their order tracking section doesn't show my order as delivered. And because of this i am unable to place any return request. Also, i tried mailing them countless times only to receive an automated...
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C
Chamki Mohammad
from Hyderabad, Telangana
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refund issue with stalkbuylove

Address:Bhawna women pg, Jv colony, Hyderabad, Andhra Pradesh, 500032

I have purchased two maxi dresses from stalkbuylove but due to size issue and the product was not looking good at me. I returned the product on 1st' july 2019 but haven't got any information regarding the refund. There is no option in the stalkbuylove's app to track refund status.
I have mailed several times to the support team of the website, everytime they write that they are working on it but till now i haven't got any updates...
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B
Binal Mandani
from Mumbai, Maharashtra
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prepaid order not delivered

Address:Mumbai City, Maharashtra, 400099

I had placed an order on 27th may. Order id[protected]. It was a prepaid order amounting to rs 4354. It has been 2 months and i still havent received the order or my money back. I have tried emailing them, messaged them
On instagram and twitter, but no solution yet
Name: binal s
141, adarsh industrial estate, nxt to ciagerette factory, sahar road, chakala, andheri - e, mumbai 400099...
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S
supriya bali
from Chandigarh, Chandigarh
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pending order

I placed an order on stalkbuylove on 28-Jun; The order status shows "dispatched" but i have not received it till date

I have made numerous phone calls to their customer care but it is on maintenance slow down.

I have been writing to them on daily basis, but have not heard back.

This is so disappointing that they are not even responding; if their is any technical issue going at least they should...
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S
Shriya.Arora
from New Delhi, Delhi
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return of products purchased

Address:New Delhi, Delhi, 110018

I placed an order with this utterly irresponsible consumer website on july 1st, hated the quality of the articles and want to return them.

The order status shows "dispatched" on their app, so i cant place a return until it changes to delivered.

I have made numerous phone calls to their customer care but it is on maintenance slow down.

I have been writing to them on daily basis, but have not heard...
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N
Nimi10
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return/exchange

Address:New Delhi, Delhi

I ordered two products worth 2k+ and they weren't good so i wanted to exchange. But their site hasn't updated the products status as delivered yet, so i am unable to process the return or exchanges and its been more than 20 days now.
Shameless and irresponsible people. Have sent them about like 10 mails. The only number they have is never working.
Worst experience and worst site ever. Even sss is better than this....
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