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StalkBuyLove Complaints & Reviews

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Updated: Dec 11, 2021
Complaints 414
Resolved
46
Unresolved
368
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StalkBuyLove reviews & complaints page 5

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D
Darshana Sah
from Mumbai, Maharashtra
Sep 26, 2019
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My order id is[protected]. I cancelled the order because the order was not being processed even after 7 days of placing the order. But now there is no update regarding the refund. Please update the current status of cancellation and update your calling number on the website because no any number is there to call on.
Please resolve this matter.
And initiate refund asap.
StalkBuyLove customer support has been notified about the posted complaint.
Sep 26, 2019
Updated by Darshana Sah
Refund not initiated
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    P
    Priyam Rekha Saikia
    from Khawhai, Mizoram
    Sep 24, 2019
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    Address: Hostel 8,AEC, Kamrup Metropolitan, Assam, 781013

    I ordered two items from stalkbuylove on 10th of September 2019.And it was a prepaid order.They took almost two weeks to deliver my order.I wasn't able to track it in their app.Finally I got the order delivered on 24th.When there's a problem with the fitting of the cloth, I tried to return but the option isn't working. I'm unable to return items as well as there's no response for my mails from their side, I've been trying to call their customer care number but it doesn't work as well.
    StalkBuyLove customer support has been notified about the posted complaint.
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      J
      Jasmine Killedar
      from Delhi, Delhi
      Sep 25, 2019
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      Address: 153 , sector 1 hsr layout 28th main road, 560102

      I have been trying to connect to you guys from so many days. I want to return a few items. One of them is defected and others not fit.

      No option for exchange or return in the order section. Please connect with me. Reply to my emails. Where did you guys go? Not even picking the calls.

      Will stalkbuylove ever respond!!!
      Mail - [protected]@gmail.com
      Orderid - order #[protected]
      StalkBuyLove customer support has been notified about the posted complaint.
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        K
        from Delhi, Delhi
        Sep 24, 2019
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        Address: 560100

        I have submitted return request twice in the stalkbuylove portal, but haven't received any response yet. I tried calling customer service but the incoming is barred to that number.

        I want to return red gingham wrap top which was part of the order#[protected]. The top has fit issues and one of the stitch in sleeve has come off.. The order was received day before yesterday. I tried contacting stalkbuylove for two days, but no response. Please help
        StalkBuyLove customer support has been notified about the posted complaint.
        Still waiting for revert from the team and no revert no updates regarding my order till date. Customer care number not working. Email revert not received till date. No resolution.
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          B
          bulbul agrawal
          from Delhi, Delhi
          Sep 23, 2019
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          Address: New Delhi, Delhi
          Website: stalkbuylove

          I had ordered products from stalkbuylove (Prepaid) and after few days i got a mail stating your order has been canceled as we don't deliver in that area. It's been more than 10 days and refund hasn't been inititated yet and they're not responding to my calls and emails too.
          The order id is[protected].
          Please look after my issue.
          Hoping for the quick response.
          StalkBuyLove customer support has been notified about the posted complaint.
          I had ordered 2 blazer from SBL
          After the delivery there is no option to return the product.
          No contact number as automatic voice says "this number incoming call is barred"
          No reply on emails

          How do I place return ?
          This is Randhir Prabhakar from Mumbai. Bought new dress from stalk buylove vide order no[protected]. Have paid it online. Want to return the item as wrong size has been delivered. Wrote so many emails to there mentioned I'd but so far no response. Request to take strong action against them

          My no [protected]
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            S
            Shreyajaiswal
            from Unnao, Uttar Pradesh
            Sep 22, 2019
            Resolved
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            Resolved

            Address: Allahabad, Uttar Pradesh, 221503

            I ordered a blazer - order no.[protected]. After few minutes i cancelled that order becoz the payment was deducted 2 times of the product price. But there was no notification and msg on my app or number regarding refund status. Plz help me out to resolve this i just want to my money refunded back. This is a type of fraud of the site is not working stop making fool. First they should fix their site properly then start their app. Hope my money will be refunded soon
            Oct 13, 2019
            Complaint marked as Resolved 
            I got my refund by contacting sbl
            StalkBuyLove customer support has been notified about the posted complaint.
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              B
              Blue Rayss
              from Delhi, Delhi
              Sep 22, 2019
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              Address: Kanpur, Uttar Pradesh, 208021

              I ordered a top from stalkbuylove on september 17 order id is[protected]. Now i have the online payment alreadyy. However tommorrow i check the status it shows the order is completed. I haven't got my top and it says order is completed @!!! And i am calling to their customer care it says no. Has been barred. I am emailing and they are not responding. My event for which i bought it is coming near and i didnt got the top payment is done and it says order completed. No notifications no emails as if they are gone. No one is present to answer customer. Legal actions need to be taken. This is complete fraud. I want my money back!!
              StalkBuyLove customer support has been notified about the posted complaint.
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                S
                Shipra Tripathi
                from Allahabad, Uttar Pradesh
                Sep 21, 2019
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                Address: Lucknow, Uttar Pradesh

                I ordered a trouser and white top order no[protected]
                Payment was done of the product.
                When i received this product it's was too large and clothes are cheap quality.

                I was trying to exchange or refund that button was disabled.
                When i sent so many emails but i didn't get any response from support team
                No emails nothing is there plz take legal actions against this . this is a type of fraud . sbl team having unprofessional behavior.

                Hope my money will be refunded soon
                StalkBuyLove customer support has been notified about the posted complaint.
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                  A
                  Ananya Vandan
                  from Mumbai, Maharashtra
                  Sep 21, 2019
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                  Address: Ad Victoriam Ventures Private Limited trading as StalkBuyLove, F-23/3, Okhla Phase II, Delhi 110020, New Delhi, Delhi
                  Website: www.stalkbuylove.com

                  I ordered a dress with order no #[protected] on 17th of September from STALKBUYLOVE. I had already paid for the order(online transaction) and on 19th of September when I checked on the app again, the status of the order was showing "Complete". I thought maybe it is only showing that the order has been accepted from the company. Usually the product we order from STALKBUYLOVE is dispatched after 3 days but I haven't even received any email regarding tracking details of the product and have no information whether my product has been shipped or not. Atleast the company should start responding to the mails their customers send them instead of their automatically generated mails saying *WE ARE THANKFUL TO YOU FOR WRITING TO US. YOUR QUERY WILL BE SOLVED IN MAXIMUN 24-48 HRS, MUCH LOVE TO YOU.* Atleast update your app so that it can show the status of our order. Either parcel my product to my registered address or cancel it and REFUND MY MONEY, which may not be valuable to you people but it is definitely valuable for me. If you people are unable parcel our products with the online app, then kindly shut your app down.

                  MUCH LOVE TO YOU!
                  StalkBuyLove customer support has been notified about the posted complaint.
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                    S
                    Shreyajaiswal
                    from Unnao, Uttar Pradesh
                    Sep 20, 2019
                    Resolved
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                    Address: Allahabad, Uttar Pradesh, 221503
                    Website: [email protected]

                    I ordered a blazer order no.[protected] for this payment was done 2 times of the product . No emails nothing is there for confirmation i cancelled my product after few minutes but the refund is not made plz take legal actions against this . This is a type of fraud . Hope my money will be refunded soon .thank uu.plz sir there was huge money that was debited from my account plzz make sure that this type of fraud is not done again and its a warm request that plz try to get my money back.
                    Oct 13, 2019
                    Complaint marked as Resolved 
                    Resolved
                    StalkBuyLove customer support has been notified about the posted complaint.
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                      D
                      Deepti Bhat
                      from Bengaluru, Karnataka
                      Sep 20, 2019
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                      Address: Ad Victoriam Ventures Pvt Ltd, F 23/3, Okhla Phase - II, New Delhi 110020, Ph: 011-40007000, New Delhi, Delhi, 110020

                      I have ordered a blazer from the store with the order number[protected]. Fabric was so pathetic that i decided to return the product. My order details are disabled in the website and am unable to place a return request. The call numbers mentioned in the website are not reachable. It states incoming calls are barred. My emails are not answered. This is fraud. I spent 1343 on the product and i need the refund
                      StalkBuyLove customer support has been notified about the posted complaint.
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                        K
                        khushbu thard
                        from Kolkata, West Bengal
                        Sep 20, 2019
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                        My order number is[protected]. My order status is showing complete and i have not received my order yet. I placed it on 16th september and the delivery was supposed to be be done within 3 days. They are not responding to mails and their contact number is also not helpful. I had prepaid for my order. I think the shop has been shut down but the site is still working. Please look into the matter.
                        StalkBuyLove customer support has been notified about the posted complaint.
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                          D
                          Divya Gowtham
                          from Hyderabad, Telangana
                          Sep 19, 2019
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                          I havent received my order placed on 31st august
                          Order #[protected] shipment #[protected]
                          From stalkbuylove.com
                          I got a mail on 2nd sep that the item is being shipped but havent received it yet.
                          I tried reaching out to stalkbuylove by sending emails to [protected]@stalkbuylove.com but couldnt get any response from them.
                          The phone number mentioned in the website is not working.
                          StalkBuyLove customer support has been notified about the posted complaint.
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                            S
                            Snigdha Rawat
                            from Mumbai, Maharashtra
                            Sep 19, 2019
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                            Address: AD Victoriam Ventures Pvt Ltd, F-23/3, Okhla Phase-II, New Delhi-110020, India, New Delhi, Delhi, 110020

                            Stalkbuylove: new order #[protected]. This is the order i'd i have been provided wherein this order shows in tracking that it has been already delivered in 2018 though i placed order 15th sept 2019. Their telephone line not working. No contact number to connect. Emails they are not responding. No update regarding order and it's shocking that they have shared an order i'd which is way back used in 2018. Also i am unable to login app ahain. It's showing login but not showing any profile details. Complete mess and no where to contact. Strict action needs to be taken against such fraud.
                            +4 photos
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                              A
                              aranka
                              from Mumbai, Maharashtra
                              Sep 17, 2019
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                              Website: Stalkbuylove

                              This is regarding refund for an order of stalkbuylove. I have sent them the order and it got delivered to them about a month ago and i've sent them mails and no reply, calls not connecting and no reply to tweets as well.

                              It's been quite a while and i'm having no response.

                              Please help me what can i do to get the refund of my order back to my account.
                              StalkBuyLove customer support has been notified about the posted complaint.
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                                S
                                Shru sp
                                from Mumbai, Maharashtra
                                Sep 16, 2019
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                                Address: 400097

                                I tried emailing you guys since a month now i got no rly i got same outfits twice and it was a cash on delivery order so my family paid for both. And excepted it without knowing it was same product delivered twice and charged. I m entering both order numbers here.[protected],[protected]. No one is helping we have sent more then a dozen emails from 2 ids didnt received a single reply what are we supposed to do
                                StalkBuyLove customer support has been notified about the posted complaint.
                                I ordered 8 dresses worth rupees 3821 on 10th Sept, It was a prepaid order, till yet no information when it will be delivered, I have been ordering from this site from past 2 years, The customer care calls and emails all are barred.
                                I don't know why SBL is doing so . My order no is[protected]

                                2 same outfits delivered - Comment #3537215 - Image #0
                                They are Big Frauds, their customer care number is out of service, I placed my order nd later I canceled it cz it’s getting too much time to get delivered I already paid them. But it’s been somany days now, no name of refund nor they are reverting on mails. Cheaters and frauds they are
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                                  M
                                  Malvikka
                                  from Delhi, Delhi
                                  Sep 13, 2019
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                                  Address: 110049

                                  I ordered from stalkbuylove on 13th august 19 which was supposed to be delivered within 7 to 8 working days. My order has not been delivered yet as it has been more than a month by now. Order no is[protected] for black zurie legging. From my end i have already sent 6 to 7 mails on the customer support despite that no reply has been sent. Kindly revert soon thank you
                                  +1 photos
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                                    Nancy David
                                    from Bengaluru, Karnataka
                                    Sep 12, 2019
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                                    Address: No. 47, third floor, 10 A cross, Virat Nagar, Bommanahalli, Bengaluru, Bangalore, Karnataka, 560068

                                    I placed order on 9th Sept and it was shown product will b delivered in 3 days. If I track order what I can see is it's not even confirmed. I wrote mail but no response till now. I don't know what's the reason but they must stop accepting orders and taking money inadvance. 6months back I placed one order, that time they replied instantly to my mails and calls were attended. But this time no response at all.
                                    +1 photos
                                    StalkBuyLove customer support has been notified about the posted complaint.
                                    Its been 20 days since i cancelled my order haven't got any refund yet .no one is replying to mails and their is no contact number available. One of my order is also pending with SBl. Never has this happened before this is such a gud site I dknt know wt is going on
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                                      S
                                      ShivangiGoyal
                                      from New Delhi, Delhi
                                      Sep 12, 2019
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                                      I placed order #[protected] on 25th aug, 2019 for 5 clothings which got delivered on sept 3, 2019
                                      Since then, i am trying to place return for them but there is no delivery update on app as well as on website, this is why i am not able to place return by myself.
                                      Being this reason i tried and contacted them on their call center number, which is barred.
                                      Next thing was email, where there was no response to any one of my emails out of the multiple i sent them.
                                      Also their policy is only 15 days exchange/return, due to their unresponsiveness behavior all the days will pass away and i will be at loss of rs.2200/-.
                                      Request you to please help me with this, the company is behaving very fraudulently.
                                      Thank you.
                                      StalkBuyLove customer support has been notified about the posted complaint.
                                      I ordered on 29 august i didn't get my order . Even number is not working. I have send emails but no response. Kindly refund my money or I have to take action
                                      I Cancelled a product but haven't received refund amount from them..Also they are not replying on our mails..They haven't provided us customer care no so that we can direclty contact to them..This is so unprofessional
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                                        S
                                        Swarna Sharma
                                        from Bengaluru, Karnataka
                                        Sep 12, 2019
                                        Resolved
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                                        Resolved

                                        Address: AD Victoriam Ventures Pvt Ltd, D-72 Okhla Phase-1, Near Honda Showroom, New Delhi-110020., Jabalpur, Madhya Pradesh, 482003
                                        Website: www.stalkbuylove.com

                                        This is regarding one of my order i placed on 8th of september[protected] with stalkbuylove. I am frequent customer of sbl. But from last 5 days i checked status of the order is not moving into next step. All mails and contacts are barred of the company. Don't know how to contact them. It was prepaid order. I paid 3900 bucks for 8 dresses. Please help me out to deliver the order. While ordering it was mentioned they ll take 3 days to deliver the order. I dint receive confirmation message till now of my order.
                                        +2 photos
                                        Sep 18, 2019
                                        Complaint marked as Resolved 
                                        They simply dispatched my order and shared all the details with me in my registered email address. I already received the order within 3 days. Product quality is also good.
                                        StalkBuyLove customer support has been notified about the posted complaint.
                                        Somebody called me named Deepak. He told he is calling behalf of stalkbuylove.com and asking my debit card details CVv etc . His contact number is [protected].
                                        I placed my order on 8th of September. Order no. Is #[protected] but I didn't receive any call or message regarding order confirmation. As there is no option of cash on delivery so I already paid 3900 bucks. When m trying to call them to know the status of my order I came to know calls and mails are barred.

                                        took money in advance no response - Comment #3534593 - Image #0
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