StalkBuyLove Complaints & Reviews

I've paid via paytm for a suit and a top that i purchased online using stalk buy love and there's no way i can call them, nor am i recieving any response for my mails. I either need my products within a week or refund.

There's a limit to what somebody can overlook. I'll file a pil and even if i end up losing my money i'll make sure they learn a lesson....

I ordered apparels from this online platform called as stalkbuylove. I placed an order for 4 tops which have a value total of approx rs.2000. But when i tried them on they were not of good quality and even the sizes were not true to the size they mentioned, hence i went to place a return request on their site on the same day for all the tops that i ordered, but when i went to place the return request the status of the order was still showing...

I ordered on 27th july 2019, order id is[protected].
By mistake i ordered on a wrong address and when i realise that thing i wanted to cancel the order which is pre-paid order. But as the ordered was packed and shipped i was unable to cancel it. Then i putted a email to stalk buy love customer support email id till now no response.
I wanted either they deliver my product on my current address or cancel that order and refund my...

I placed a new order #[protected] with stalk buy love and i decided to pre pay (In order to get 21% discount on their app) on 7 aug 2019. But till now they didn't send me any details via email / nor they have any info on the app regarding the shipping, estimated date etc. It just shows as dispatched on 8th aug. I sent them emails and tweets/fb comment/instagram comment and there has been no response and to my horror instead of replying to...

After saying they will contact me within hours they didn't... I think it's fake.. Like i was a loyal customer... I'll complaint in the consumer office... Thus is ridiculous.. I just wanna exchange my product.. All i need is to confirm my delivery in my account so i can issue it.. But i think they are not doing it intentionally... If this happens continuously they will be called a fake company...

I had placed an order of 3 pants, 2 of them were delivered, but I wanted to exchange the size which I couldn't as the delivered status was not updated on the website and so the exchange and return status was not active. One of the pants was canceled from their side for which I haven't received a refund yet. It's been 3 months now. Their customer care number [protected] is also not reachable neither are they replying to the email ([protected]@stalkbuylove.com)...

I had ordered 2 clothes from stalkbuylove and since were not upto the mark had to he returned. Clothes have been returned and I received the confirmation of return and since then it's been 2 months, I have not received the refund close to INR 1200. SENT MULTIPLE MAILS TO CUSTOMER CARE AS THEIR CONTACT NUMBER IS BARRED FROM SERVICE. It has become a hack chasing money from these people and these people do not even reply honestly...

I ordered some clothes from stalk buy love worth 8, 000 rs and then i returned some of the clothes. They came the next day to pick up the return items but they never provided the refund for those. I am chasing stalk buy love from last 3 months for my refund of 4, 000 rs. Their phone helpline does not work and they never come back on the email. This is a fraud website. They never refund anyone's money, take so much time to deliver the products....

I am unable to return a product which is already delivered as these # havent updated in the system and the return request is not showing up. I have contacted several times through mail but bloody noone is replying! These fellows have barred their contact number also and even when you contact through email there is no reply. I am waiting since 15 days. Not getting return request option to raise a return from my end and neither are they updating...

It's been 22 days since i placed the order but it has still not been delivered. It's really irritating. There are no updates. Whenever i mail them, all they do is send a computer generated mail. Moreover that phone number is not functioning. I donot even have the option to cancel the order. What the hell is going on? This is really unacceptable......

I am unable to return a product which is already delivered as these # havent updated in the system and the return request is not showing up. I have contacted several times through mail but bloody noone is replying! These fellows have barred their contact number also and even when you contact through email there is no reply. I am waiting since 15 days. Not getting return request option to raise a return from my end and neither are they updating...

Order[protected]

I made a purchase worth rs. 5771. On placing products for return, i was asked to self-ship even though i have had pick services to my address in bangalore for the past 2 years. I wrote to sbl regarding this and again received no response.

Despite shipping back the products successfully on time and incurring an extract expense of rs. 236 i have not received my refund for over 2 weeks.
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After getting the product order delivery still says it's dispatched... So can not issue refund or exchange... Even their support number is not working and they are not replying the mails... It's fraud... After contacting to the shipping company they said they confirmed it... The worst thing is their phone number is literally invalid... Now i think they are cat fishing us... Every customer service review is bad about the company... Never gonna...

I had returned certain items and they refunded the the money to their online credit wallet despite the original payment method being a debit card. I requested them to transfer the money back to my bank account. After several requests they debited points from online wallet but they haven’t refunded it back in my bank account. It has been more than a month and no one is responding my mails. Their support numbers are a sham they ask for confidential...

I placed the order on 14th of july and i haven't got any updates on my order since then. I have few interviews and i really need those trousers and blazer. It's not getting delivered. I don't have all the time in the world. Get the order delivered as soon as possible. I am tired of sending emails and placing calls to which you guys never respond. Get the damn thing delivered. Asap....

I purchased a product on 3rd july and got it delivered on 6th july. I wanted to return the product due to the size issue. My order status after 20 days of receiving the product says dispatched and unless it says delivered i cannot raise a refund request. I had sent 4 to 5 emails regarding the issue and apart from an auto-generated reply, i did not get any response regarding my query. I called the customer care number and it is out of service....

I had returned some of the items that i had purchased from stalkbuylove and opted for refund in my bank account which was not done for long. When i contacted stalkbuylove via email for same, they responded that there is some problem with their bank neft, hence they can refund the amount in the form of reward points and once their neft issue gets resolved my money will be credited back to my bank account. Its been almost 3 months and my money...

Team,

I have raised the query regarding order no.[protected]

My order did not got delivered, hence i was told by the instagram customer care of stalkbuy love hat i would get the refund against that order, but it's been 1 week now since then, no refund has been initiated yet. I ordered this on 28th june, and its more than a month now, it didnt get delivered, it got cancelled, still i havnt got the refund
br...

I purchased a product on 6th july and got it delivered on 10th june. I wanted to return the product due to the size issue. My order status after 20 days of receiving the product says dispatched and unless it says delivered i cannot raise a refund request. I had sent 2 emails regarding the issue and apart from an auto-generated reply, i did not get any response regarding my query. I called the customer care number and it is out of service....

I ordered a checkered aria one sleeve jacket style jumpsuit on 23/07/2019... I need to exchange my product or return it cz it is small in size... I tried to connet them bt there no is always under maintaince... I mailed them no of times... Bt i haven't received any mail aur call bavk regarding this... It's so disappointing and they r such a fraud... I just need my product to be exchanged or else i will go through legal procedure... My ordered...