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StashFin Complaints & Reviews

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Updated: Sep 8, 2025
Complaints 1293
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StashFin reviews & complaints page 43

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J
Jigar Gangwal
Jul 6, 2021
Resolved
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Shown in app that your Loan amount disbursement done. But in my account not received yet. I called constantly but they will not give any answer and they said I will check it and Informed you.
Aug 9, 2021
Complaint marked as Resolved 
StashFin customer support has been notified about the posted complaint.
Verified Support
Jul 07, 2021
StashFin Customer Care's response
Dear Jigar Gangwal, we tried to contact you however, were unable to connect. Request you to provide us with an alternate number for further assistance.
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    D
    Dalda
    Jul 6, 2021
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    Resolved

    My loan is approved but documents pending last 4 days
    Plz solve it
    Aug 12, 2021
    Complaint marked as Resolved 
    StashFin customer support has been notified about the posted complaint.
    Verified Support
    Jul 07, 2021
    StashFin Customer Care's response
    Dear Dalda, thanks for highlighting your issue to us. As we are unable to identify you, we would request you to communicate with us via https:/www.stashfin.com/contact-us to further help you and address your question.
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      M
      Mausam Akhtar
      Jul 5, 2021
      Resolved
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      Resolved

      Sir I am jamil akhtar
      Mobile no.[protected]
      Maine loan liya tha 5475 rupya ka lekin kuchh problem ki wajah se nahi payment kar paaya ab mujhe offer aaya hai ki 5475 rupaye payment kar do aapka od charges maaf ho jaayega to plese mujhe aap link bhej do mai abhi payment kar de raha hu
      Aug 12, 2021
      Complaint marked as Resolved 
      StashFin customer support has been notified about the posted complaint.
      Verified Support
      Jul 07, 2021
      StashFin Customer Care's response
      Dear Customer Your request has been received and is under review. We are working on resolving this issue and will get back to you at the earliest. Thank you for your patience and cooperation.
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        G
        geraldjayaprakash
        Jul 5, 2021
        Resolved
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        Resolved

        Hi Team Stashfin,

        My registered mobile number with you is [protected].

        I am your customer for line of credit since 2018 and I was provided with a physical card which you replaced in 2019 after it expired and then again in 2020 you informed me that you will replace my card as it expired and blocked my old card. You sent me a message in December 2020 that you have despatched my new card through Blue Dart Courier, which I never received. I have raised multiple tickets since December 2020 till date with the most recent ticket which I raised today (442839), I have not had a single call back from either of your customer care support team. Kindly let me know the status of my physical card and if you cannot provide me my physical card in the next 5 working days, I have decided to opt out of your service.

        Waiting for your reply.
        Aug 12, 2021
        Complaint marked as Resolved 
        StashFin customer support has been notified about the posted complaint.
        Verified Support
        Jul 07, 2021
        StashFin Customer Care's response
        Dear GERALD JAYAPRAKASH, Your request has been received and is under review. We are working on resolving this issue and will get back to you at the earliest. Thank you for your patience and cooperation.
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          B
          Balasuji
          Jul 5, 2021
          Resolved
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          Resolved

          Address: No 47, kaveri Street , samundesswari Nagar, Anakaputhur,chennai -600070

          Hi sir ..I will take on loan amount in stash fin .I will full paid on loan amount some medical emergency i don't pay on probably.but I will pay full interested and charges also paid on full amount . I received on Noc copy .but my cibil report show on suit filed .why are u put on suit filed .I will paid full amount . kindly clear on my cibil report this is spoil on my cbile report only ur stash fin is bad critical on my cibil .
          +1 photos
          Aug 12, 2021
          Complaint marked as Resolved 
          StashFin customer support has been notified about the posted complaint.
          Verified Support
          Jul 07, 2021
          StashFin Customer Care's response
          Dear Balasuji, thanks for highlighting your issue to us. As we are unable to identify you, we would request you to communicate with us via https:/www.stashfin.com/contact-us to further help you and address your question.
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            P
            poojaprakashpoo
            Jul 1, 2021
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            Address: NA

            No e-mail ID, No customer service, No chat support, Nothing. This is like an dead company with website and Instagram account. I f i call customer support it will not connect as it disconnects after selecting every option. This is an worst company. Even after paying every EMI my cibil says i took settlement. Now nobody available to contact. I am feeling really bad for taking loan from this company in my worse time. Please don't go for any service with them.
            Aug 12, 2021
            Complaint marked as Resolved 
            StashFin customer support has been notified about the posted complaint.
            Verified Support
            Jul 02, 2021
            StashFin Customer Care's response
            Dear Customer, we would like to apologize for your experience with our StashFin App. We would also request you to kindly connect with us via https://www.stashfin.com/contact-us at your earliest convenience.
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              S
              Shrawan Patidar
              Jun 28, 2021
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              Unblock my card
              StashFin customer support has been notified about the posted complaint.
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                Z
                Zubeer
                Jun 26, 2021
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                Resolved

                My name Mohammed Zubair number [protected] I've took loan last year due to some financial issues couldn't pay the loan now I'm ready to clear the loan but stashfin has penalised me with 12k extra I'll clear the loan with interest which is 5900rs but I cannot pay penalty late charges I want stashfin to waive off late charges
                +1 photos
                Aug 5, 2021
                Complaint marked as Resolved 
                StashFin customer support has been notified about the posted complaint.
                Verified Support
                Jun 29, 2021
                StashFin Customer Care's response
                Dear Customer, we tried to contact you however, were unable to connect. Request you to provide us with an alternate number for further assistance.
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                  Avisek Majumder 20
                  Jun 24, 2021
                  Resolved
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                  Resolved

                  For this covid situation I lost My job and I don't have money now.I took a loan of 9000 from stashfin and due to pendemic I'm not able to repay the loan.They are calling my reference number and harrasing.Ipromise that I will repay your money within 1 month..Still They are harrasing...Is it a company policy to harrasing someone.I took loan before also but there was no delay.You should understand this situation
                  Aug 8, 2021
                  Complaint marked as Resolved 
                  StashFin customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 24, 2021
                  StashFin Customer Care's response
                  Dear Customer, we tried to contact you however, were unable to connect. Request you to provide us with an alternate number for further assistance.
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                    D
                    Divesh Billore
                    Jun 23, 2021
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                    Resolved

                    Address: Ward no. 08 dhobi mohalla sanwer

                    मेरा स्टेशफीन कार्ड मेने आप्लिकेशन पर एक्टिवेट कर लिया लेकिन मेरे कार्ड की लिमिट शो नही हो रही है । और ना ही मेरा कार्ड कहि पर काम कर रहा है मेरे स्टेशफीन एकाउंट का स्क्रीन शॉट इस टिकट में अपलोड है ।कृपया जल्द से जल्द मेरा कार्ड चालू करें एवं मेरी लिमिट एक्सिस करे ।
                    +1 photos
                    Aug 8, 2021
                    Complaint marked as Resolved 
                    StashFin customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 24, 2021
                    StashFin Customer Care's response
                    Dear Customer, we tried to contact you however, were unable to connect. Request you to provide us with an alternate number for further assistance.
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                      R
                      Roger D
                      from Mumbai, Maharashtra
                      Jun 23, 2021
                      Resolved
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                      Resolved

                      Dear Sir,
                      This is inform you that i had availed a loan in 2019 for Rs.7500/- and had cleared it in on 4th August 2019 but on 5th August 2019 i had paid an excess amount of Rs.8300 apart from closing my account.
                      After contacting the customer care they assured me that they will adjust the excess amount which i paid for my old loan will be adjusted if i avail another loan. On that basis i had availed again a loan of Rs.7500/- in the month of December 2019, but i am very sorry to say that the excess amount is not yet adjusted against my new loan account and i have continously harrased by the legal department for payment. When there is an excess amount of Rs.8300 with your good self why should i pay the amount. Please do resolve the matter at the earliest otherwise i will have to file a case of harrasment against stashfin which you may please note.
                      +1 photos
                      Aug 8, 2021
                      Complaint marked as Resolved 
                      StashFin customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 24, 2021
                      StashFin Customer Care's response
                      Dear Customer, thanks for highlighting your issue to us. As we are unable to identify you, we would request you to communicate with us via https:/www.stashfin.com/contact-us to further help you and address your question.
                      Oct 04, 2022
                      Updated by Roger D
                      Dear Sir, I can be easily identified with my mobile number [protected] and email id [protected]@gmail.com which you can please note.

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                        T
                        Tahima
                        Jun 20, 2021
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                        Resolved

                        I am Tahmina applied for a loan of 500 only but it didn't credited in my account but I am getting constant message related for the EMI payment . So I rang in the grievance number but no body is picking up the phone. Hence I send a mail in the grievance mail id grievance.[protected]@stashfin.com regarding my issues but no reply came. After some days a lcustomer service representative called up and said if any how if my account is got closed then I have to submit the closing account statement then they will cancel the loan from their end otherwise I have to give the EMI. I have submitted the closing account statement in the grievance section mail no reply came yet. And also I am getting constant message that You can apply for a credit line card and the amount will be disbursed in 90 seconds. I didn't reply on that. Hence my concern is ithe disbursed amount has been returned to them as the account of mine got closed so from that time onwards I am constantly getting the message of apply for a credit line card and amount will be credited in 90 seconds. 3 times a day I am getting the message. So why the customer service representative is calling me and saying I have to submit my account details otherwise I have to pay the EMI. Any way I have submitted my closed account details in grievance.[protected]@stashfin.com. Let's see when the reply comes . I tried to call in the grievance number also but no one is picking
                        Jun 22, 2021
                        Complaint marked as Resolved 
                        To resolve my complaints today 22nd June customerr service representative Rohini Sharma called up from 9319754863 number and said I need not to pay my EMI as the amount which has been disbursed returned back in their account. And also received a mail from no [email protected] mentioning ticket no 433120 has been resolved. . Thanks for the cooperation & service to consumer complaints department as well as stashfin for taking prompt action.thanks
                        StashFin customer support has been notified about the posted complaint.
                        Jun 21, 2021
                        Updated by Tahima
                        Today once again I called in the grievance number but no one is picking and once again I send a mail also yesterday but no reply came. And continuously 4 times today again the message came that apply for a credit line card and amount will be credited in 90 seconds.. It seems they are aware that the amount has not been credited in the account hence they are sending several times for the credit line card.. As the EMI payment date is on 23rd June 2021 and since the amount has not been credited in my account so it is not possible to pay the respective amount. Hence please do check the matter from your end sir and tell them to close the loan from their end and send a message related that. Thanks
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                          H
                          Himjain
                          Jun 18, 2021
                          Resolved
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                          Resolved

                          My loan is cleared from this app but on asking statement through email they are not giving loan statement and I need this urgent
                          My Loan I'd 2879319
                          Oct 29, 2021
                          Complaint marked as Resolved 
                          StashFin customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 22, 2021
                          StashFin Customer Care's response
                          Dear Customer, your request has been received and is under review. We are working on resolving this issue and will get back to you at the earliest. Thank you for your patience and cooperation.
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                            N
                            Nimis
                            Jun 18, 2021
                            Resolved
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                            Resolved

                            I want to clear the SUIT FILED Status in my CIBIL Report
                            Please let me know how much to pay?

                            Member Name AKARACAPL
                            Account Type Personal Loan
                            Account Number 1021181
                            Ownership Individual
                            Sanctioned Amount 7, 500
                            Current Balance 7, 500
                            Amount Overdue 19, 818
                            Date Opened / Disbursed 13/11/2020
                            Date Reported And Certified 05/06/2021
                            Suit - Filed / Willful Default Suit filed
                            +1 photos
                            Aug 7, 2021
                            Complaint marked as Resolved 
                            StashFin customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 22, 2021
                            StashFin Customer Care's response
                            Dear Customer, we tried to contact you however, were unable to connect. Request you to provide us with an alternate number for further assistance.
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                              S
                              shubham rathaur
                              Jun 14, 2021
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                              Resolved

                              Address: Varanasi

                              Apke agent ke kahe anusar maine 1200 paid kiya wo bole ki tumhara lone close ho jayega mere pas call recording padi h mera lone close kyu nahi hua
                              +1 photos
                              Aug 9, 2021
                              Complaint marked as Resolved 
                              StashFin customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 21, 2021
                              StashFin Customer Care's response
                              Dear Customer, we tried to contact you however, were unable to connect. Request you to provide us with an alternate number for further assistance.
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                                narayan darade
                                Jun 14, 2021
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                                Resolved

                                Please help me sir
                                Maine 7500 ka loan liya 3 months me loutana tha 1 mahine baad company call aya loan pura jama karo mai 2 months tak jama nahi kar paya har din phone ata tha last me company ne bola aap ka byaj maf kiya apko keval 7500 jama karvane h maine jama kiya lekin aaj 4 months fir message aaya apko fir 14000 ru baki h
                                Please help sir
                                +3 photos
                                Aug 9, 2021
                                Complaint marked as Resolved 
                                StashFin customer support has been notified about the posted complaint.
                                Jun 14, 2021
                                Updated by narayan darade
                                Please help me sir
                                Maine 7500 ka loan liya 3 months me loutana tha 1 mahine baad company call aya loan pura jama karo mai 2 months tak jama nahi kar paya har din phone ata tha last me company ne bola aap ka byaj maf kiya apko keval 7500 jama karvane h maine jama kiya lekin aaj 4 months fir message aaya apko fir 14000 ru baki h
                                Please help sir
                                Verified Support
                                Jun 21, 2021
                                StashFin Customer Care's response
                                Dear Customer, thanks for highlighting your issue to us. As we are unable to identify you, we would request you to communicate with us via https:/www.stashfin.com/contact-us to further help you and address your question.
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                                  R
                                  Rahul All in one
                                  Jun 11, 2021
                                  Resolved
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                                  Resolved

                                  Address: Dhevarahiya Shukla, Bhainsaha Harraiya Basti, Dhevarahiya Shukla, Bhainsaha Harraiya Basti

                                  I applied for loan amount of 3200 on 7th June and it's get approve and says it will disbursed 48 to 72 hours but its above the timeline and money is not disbursed. Emi date coming soon.whats the problem they don't have any customer support this is frustrating.
                                  Kindley requested to you resolve my problem as soon as possible.
                                  Name: Rahul Shukla
                                  Email: [protected]@gmail.com
                                  Mobile: [protected]
                                  +1 photos
                                  Aug 9, 2021
                                  Complaint marked as Resolved 
                                  StashFin customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 21, 2021
                                  StashFin Customer Care's response
                                  Dear Customer, we hope your query was resolved after our telephonic conversation. If there is still something that remains unanswered, please don't hesitate to reach out to us.
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                                    Vikash099
                                    Jun 9, 2021
                                    Resolved
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                                    Resolved

                                    Reference ID :- SEVK[protected]
                                    I tell your executive to cancel my loan while it not disbursed in my account but he didn't respond also i received Acall from your agent i tell them i want to cancel my loan he also didn't respond. I want to foreclosed my loan without any processing fee and intrest rate because you taking very high interest of amount 15000 to 18750.
                                    Total intrest 3750 for three month for the amount of 15000. So i don't agree either give me as 15000 to foreclosed my loan or reduced intrest rate.
                                    Thank you
                                    I hope you resolve my issue
                                    Jun 9, 2021
                                    Complaint marked as Resolved 
                                    No any resolution provided by the company.
                                    StashFin customer support has been notified about the posted complaint.
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                                      Vikash099
                                      Jun 9, 2021
                                      Resolved
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                                      Resolved

                                      Reference ID :- SEVK[protected]
                                      I tell your executive to cancel my loan while it not disbursed in my account but he didn't respond also i received Acall from your agent i tell them i want to cancel my loan he also didn't respond. I want to foreclosed my loan without any processing fee and intrest rate because you taking very high interest of amount 15000 to 18750.
                                      Total intrest 3750 for three month for the amount of 15000. So i don't agree either give me as 15000 to foreclosed my loan or reduced intrest rate.
                                      Thank you
                                      I hope you resolve my issue
                                      Jun 9, 2021
                                      Complaint marked as Resolved 
                                      No any resolution provided by the company
                                      StashFin customer support has been notified about the posted complaint.
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                                        Amit312
                                        Jun 9, 2021
                                        Resolved
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                                        Resolved

                                        Address: New delhi

                                        Sir I was given a loan amount of 3200 whom is paid with interest 3800 with some late fees as well .I have paid all my dues .I want stashfin to issue mevwith noc certificate as still loan is active on my civil score
                                        my maid I'd is [protected]@gmail.com
                                        Aug 7, 2021
                                        Complaint marked as Resolved 
                                        StashFin customer support has been notified about the posted complaint.
                                        Jun 09, 2021
                                        Updated by Amit312
                                        It is unresolved
                                        Verified Support
                                        Jun 21, 2021
                                        StashFin Customer Care's response
                                        Dear Customer, we tried to contact you however, were unable to connect. Request you to provide us with an alternate number for further assistance.
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