Recently andhra bank merged with Union Bank and they have changed IFS Code also, because of which my EMI was not honoured, after a thorough research, i just came know these details. My EMI date was 12th of every month. After checking on 17th march, i voluntarily done the payment through their App. For that they have posted Rs. 1000/- as late payment, Rs. 100/- as overdue, and Rs. 230/- charged for payment through App. This is highly objectionable. This happens when the corrupted RBI occupies the top positions. How dare these companies work against the laws !!! How should i be charged for GOI's policy decisions. I am leaving a ticket everyday to stashfin as they don't have any customer care number or email id. With a great difficulty i could get their grivience officer mail id, and for the last 3 days, he doesn't have time to respond. How can a company doesn't have customer care number or email, how can they get the licence, only corrupted politicians and RBI officials should know.
Aug 12, 2021
Complaint marked as Resolved
StashFin customer support has been notified about the posted complaint.
Verified Support
Mar 28, 2021
StashFin Customer Care's response Dear Nakka Jagadeesh, thanks for highlighting your issue to us. As we are unable to identify you, we would request you to communicate with us via https:/www.stashfin.com/contact-us to further help you and address your question.
There is no contact number to raise a complaint, the chat support is very bad and even after I received a call from one of their executive who assured that it will be resolved in 24 hours, I still am not able to load the amount into my card. Now it has been more than 3 days since I raised a complaint and requested a resolution of the issue. I’m in urgent need of this loan amount at the moment.