Hi Stashfin Team,
I applied for a loan in the stashfin app and it is disbursed on 06th March 2021. I received a message sating that the amount will be credited to my account in 4-24 hours, but till date i did not receive the loan amount. The EMI dates are been showed. Trying to send an email to [protected]@stashfin.com but the mail id is not in use as i got an undelivered message.
When contacted on the IVR helpline number provided, it stated the loan amount will be credited in 48-72 hours. We are paying you so many charges, but your service is getting poor day by day.
Kindly see that my loan amount is credited or else please close my loan immediately.
Regards,
B Naresh Kumar
Aug 10, 2021
Complaint marked as Resolved
StashFin customer support has been notified about the posted complaint.
Verified Support
Mar 09, 2021
StashFin Customer Care's response Your current request is under process and the concerned department is working on your request. We will get back to you with an update soon.
We appreciate your patience.