Claimed

StashFin Complaints & Reviews

3
Updated: Jan 23, 2026
Complaints 1303
Resolved
754
Unresolved
549
Contacts

File a complaint to StashFin

Having problems with StashFin?

File a complaint and get it resolved by StashFin customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

StashFin reviews & complaints page 46

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
Vinay9958
Mar 30, 2021
Resolved
Report
Copy
Resolved

I paid my monthly emi of 4100 on 20th mar using gpay still till date they didn't update the payment. Send the payment screen shot to 10 of there agent who are calling me evey hour?!!

Checked with my bank to see if there is an issue, bank also confirmed that payment was sucessful still they are not checking and updating. On the top adding late payment charges on daily basis.

Contacted there support and they said we do not have customer care no for customers!!! Are they still allowed by RBI, where cx will call if they need to complaint?

Requested a call back from manager none called so far.

Seems they do not operate .

How to complaint to RBI as well.
Aug 12, 2021
Complaint marked as Resolved 
StashFin customer support has been notified about the posted complaint.
Verified Support
Apr 01, 2021
StashFin Customer Care's response
Dear Customer,
We really appreciate you bringing this issue to our attention. We’ll strive to do better as your feedback helps us to improve our services. We are looking into this issue and hope to resolve it promptly and accurately. Please feel free to reach us out via https://www.stashfin.com/contact-us.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Shivam2528
    from Bokaro, Jharkhand
    Mar 29, 2021
    Report
    Copy

    Amount not disbursed yet

    Address: Delhi

    I applied for my second loan but the amount hasn't been disbursed yet in account. Can't reach customer care services as no one responses.
    Please go through immediately
    Email id:- shivam.[protected]@gmail.com...
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    N
    Mar 28, 2021
    Resolved
    Report
    Copy
    Resolved

    Plz send amount to me...I received rupee 1
    Mar 29, 2021
    Complaint marked as Resolved 
    My loan amount was not received yet
    StashFin customer support has been notified about the posted complaint.
    Mar 29, 2021
    Updated by [email protected]
    My loan amount was not received yet
    Loan approved on April 1st but still amount not disbursed they charged 30000 that is also paid I have agreement as well.
    Helpful
    3 other people found this review helpful
    3 found this helpful
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      N
      Nakka Jagadeesh
      Mar 27, 2021
      Resolved
      Report
      Copy
      Resolved

      Recently andhra bank merged with Union Bank and they have changed IFS Code also, because of which my EMI was not honoured, after a thorough research, i just came know these details. My EMI date was 12th of every month. After checking on 17th march, i voluntarily done the payment through their App. For that they have posted Rs. 1000/- as late payment, Rs. 100/- as overdue, and Rs. 230/- charged for payment through App. This is highly objectionable. This happens when the corrupted RBI occupies the top positions. How dare these companies work against the laws !!! How should i be charged for GOI's policy decisions. I am leaving a ticket everyday to stashfin as they don't have any customer care number or email id. With a great difficulty i could get their grivience officer mail id, and for the last 3 days, he doesn't have time to respond. How can a company doesn't have customer care number or email, how can they get the licence, only corrupted politicians and RBI officials should know.
      Aug 12, 2021
      Complaint marked as Resolved 
      StashFin customer support has been notified about the posted complaint.
      Verified Support
      Mar 28, 2021
      StashFin Customer Care's response
      Dear Nakka Jagadeesh, thanks for highlighting your issue to us. As we are unable to identify you, we would request you to communicate with us via https:/www.stashfin.com/contact-us to further help you and address your question.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        rockey1278
        Mar 25, 2021
        Resolved
        Report
        Copy
        Resolved

        I have signed Nach for different account and the ECS submitting to another account and its a fault of stashfin not my fault.Kindly look into it and clear it. some more penalty charges added to me which is not fair at all.And i got an email that they have given to collection agent and they will recover.below email msg sent to me

        You may be contacted by our collections agencies M/S Bajrang Collections. In case you have any questions, please visit Contact Us to raise your concern. Have your REFERENCE ID ready with you.
        Aug 12, 2021
        Complaint marked as Resolved 
        StashFin customer support has been notified about the posted complaint.
        Verified Support
        Mar 26, 2021
        StashFin Customer Care's response
        Dear Customer,

        we tried to contact you however, we're unable to connect. Request you to provide us with an alternate number for further assistance.
        Verified Support
        Mar 28, 2021
        StashFin Customer Care's response
        Dear Customer,

        we tried to contact you however, we're unable to connect. Request you to provide us with an alternate number for further assistance.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          H
          HSE Professional
          Mar 20, 2021
          Report
          Copy

          Money not disbursed yet

          Address: RASULPUR BINDUSAR SIWAN BIHAR, BARHARIA SIWAN ROAD

          Dear StashFin —Asif Ali here, My loan disbursed in before 6 days but not credit money no disbursed in my account yet. What is this? In stashfin application they are showing Emi details 8625 ruppes have to pay 15th april. Kindly finish disbursal amount....
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy
          S
          Syed Shamshuddin Syed Shamshuddin
          Mar 17, 2021
          Report
          Copy

          Emi debited twice

          Address: NO. 7450, NEAR NAVAYUGA TOLL GATE, OFFICE, NH-4, NELAMANGALA

          Twice debited the EMI amount on 12.03.2021 & 15.03.2021, please see Banks Statement page no six...
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy
          K
          Khaja Psha
          Mar 16, 2021
          Resolved
          Report
          Copy
          Resolved

          Address: Khaja Pasha s/o Ameer Sab H. No. 1-67/1 Opp KEB Office Choohey Compound Station Road, Gulbarga. Ph No- 8867976723

          Dear Sir,

          I am Khaja Pasha s/o Ameer Sab And I Like To Inform You That Without My Knowledge My Bank Account Exist In Kotak Mahindra Bank My KYC Documents Misuse And Did Fraud So I Would Request You Put Suspect On That Account (1)AKARACAPL .LTD Control Number :[protected] Personal Loan No - 2425063 Rs-1000/- Dare[protected] KRAZYBEE.LTD Control Number :[protected] Personal Loan No KB201214ZSNXF Rs-5000/- Dare[protected] Stop All The Services For That Account Immediately And Delete The My CIBIL Report Take A Legal Action And Investigate The Matter As Soon As Possible

          So I Request You To Please Reply With The Process Within One Week.

          Documents Are Attached.

          1. Cyber Crime FIR Copy

          2. RBI Complaint Copy

          3. Account Ledger Inquire Copy

          4 Kotak Mahindra Bank Complaint Copy

          From,

          Khaja Pasha s/o Ameer Sab

          H. No. 1-67/1 Opp KEB Office

          Choohey Compound

          Station Road, Gulbarga.

          Ph No- [protected] Mail id [protected]@gmail.com
          Aug 7, 2021
          Complaint marked as Resolved 
          StashFin customer support has been notified about the posted complaint.
          Verified Support
          Mar 17, 2021
          StashFin Customer Care's response
          Dear Customer, we hope your query was resolved after our telephonic conversation. If there is still something that remains unanswered, please don't hesitate to reach out to us.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            Raghav Chandrabhan
            Mar 14, 2021
            Report
            Copy

            Amount not received

            Dear stasfin amount not received my account but your app show is 1st emi dated 21 march 2021
            Please help...
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy
            G
            ganesh markal
            Mar 11, 2021
            Resolved
            Report
            Copy
            Resolved

            Address: vaddarse mg colony UDUPI

            I have taken the loan 9times on time repayment
            But this time I applied the new loan at March 6.loan was successfully applied. But loan amount disbursed at March 7
            5days ago not credited money in my account..
            But show the display due date was April 6.why?
            Not credited the money in my account 6days ago already?
            Unnnesssari due date April 6 why?
            Please reply immediately?
            Aug 12, 2021
            Complaint marked as Resolved 
            StashFin customer support has been notified about the posted complaint.
            Verified Support
            Mar 13, 2021
            StashFin Customer Care's response
            Dear Customer,

            thanks for highlighting your issue to us. As we are unable to identify you, we would request you to communicate with us via https:/www.stashfin.com/contact-us to further help you and address your question.
            Mar 13, 2021
            Updated by ganesh markal
            I have applied the loan at March 6.loan was successfully applied. Loan amount disbursed march7.one working days.
            6days ago not credited the money in my account. But already repayment due date April 6.why?
            Not credited the amount in my account already 7days ago..
            I mail this problem already not reply why?
            Unnnesssari due date April 6why?
            Please reply immediately?
            Please read the loan status immediately?
            Verified Support
            Mar 15, 2021
            StashFin Customer Care's response
            Dear Customer,

            thanks for highlighting your issue to us. As we are unable to identify you, we would request you to communicate with us via https:/www.stashfin.com/contact-us to further help you and address your question.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              Address: S/o krishnappa,#44, kagganahalli village

              Loan was approved by stashfin and disbursed but jot reccived to my bank account.kindly check nd resove the problem ....
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy
              I got message of disbursal on 7th of March 2021. But still not received money in bank account. Reference id is SEPK[protected]

              Pls check from your side.

              Regards

              Praful...
              Helpful
              Found this helpful?
              2 Comments
              Report
              Copy
              M
              Murthy Sistla
              Mar 10, 2021
              Resolved
              Report
              Copy
              Resolved

              Hello Stashfin team,

              I S Dakshina Murthy, regular use of the application. I have applied for a loan on your application on March 6 and it was approved. On March 7, I received a communication from your side saying that loan amount will be reflected in 24 hours. So far I haven't received the amount in my bank account. Kindly look into the matter and do the needful at the earliest. Here I am enclosing the screen shot of the same.

              Thanks and Regards

              S Dakshina Murthy

              [protected]
              Aug 12, 2021
              Complaint marked as Resolved 
              StashFin customer support has been notified about the posted complaint.
              Verified Support
              Mar 11, 2021
              StashFin Customer Care's response
              As per the telephonic conversation, we would like to inform you that your request is under process and the concerned department is working to resolve it. We will get back to you with an update soon. We appreciate your patience.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Sandesh6789
                Mar 10, 2021
                Report
                Copy

                Amount disbursed but not received in bank account

                Dear sir

                I got message of disbursal on 7th of March 2021. But still not received money in bank account. Reference iid is
                SESB[protected]

                Pls check from your side.

                Regards

                Sandesh Batawale
                [protected]...
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy
                It has been more than 5 days since loan was disbursed but I have not recieved any funds in my account, and emi has already started.

                Mohammad Sameen...
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy
                N
                Nishat Syeda
                Mar 10, 2021
                Resolved
                Report
                Copy
                Resolved

                I had a loan for which last emi was on 2nd March but executives started calling and asking for manual payment to be done. After online payment done again ecs was debited so now emi has been deducted twice. Raised complains, no response, calling executives, no response, review given on playstore no response. Hope it will be resolved now and I will get my extra amount refund. Kindly contact me on Nishat.[protected]@gmail.com
                Aug 8, 2021
                Complaint marked as Resolved 
                StashFin customer support has been notified about the posted complaint.
                Verified Support
                Mar 13, 2021
                StashFin Customer Care's response
                Dear Customer,

                we tried to contact you however, we're unable to connect. Request you to provide us with an alternate number for further assistance.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  K
                  K Vignesh Bhat
                  Mar 10, 2021
                  Report
                  Copy

                  About loan disbursement issue

                  Address: Udupi, karnataka

                  This is Vignesh I have applied loan and it is showing loan disbursed but it is not effected from 5 days please resolve it....
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy
                  D
                  Dipangkar Das
                  Mar 10, 2021
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Golaghat sariali, Thengal gaon panpoti chuk

                  My loan id SEDD[protected] please solve
                  Mar 12, 2021
                  Complaint marked as Resolved 
                  My loan disbursed 9days ago.but not credit my account loan money. But your emi recovery call start...
                  StashFin customer support has been notified about the posted complaint.
                  Mar 12, 2021
                  Updated by Dipangkar Das
                  Please solve the problem
                  Mar 12, 2021
                  Updated by Dipangkar Das
                  My 1st emi date 21march.emi recovery call start. but not credit loan money my account...Please solve the problem...
                  My loan disbursed in 8days ago.but not not credit my account loan money.but emi recovery call start.what is dish...?
                  My loan disbursed in 8days ago.but not credit my account loan money.but emi recovery call start.what is this...?
                  Helpful
                  Found this helpful?
                  2 Comments
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    B
                    Bandari Naresh
                    Mar 9, 2021
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Hyderabad

                    Hi Stashfin Team,

                    I applied for a loan in the stashfin app and it is disbursed on 06th March 2021. I received a message sating that the amount will be credited to my account in 4-24 hours, but till date i did not receive the loan amount. The EMI dates are been showed. Trying to send an email to [protected]@stashfin.com but the mail id is not in use as i got an undelivered message.
                    When contacted on the IVR helpline number provided, it stated the loan amount will be credited in 48-72 hours. We are paying you so many charges, but your service is getting poor day by day.

                    Kindly see that my loan amount is credited or else please close my loan immediately.

                    Regards,
                    B Naresh Kumar
                    Aug 10, 2021
                    Complaint marked as Resolved 
                    StashFin customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 09, 2021
                    StashFin Customer Care's response
                    Your current request is under process and the concerned department is working on your request. We will get back to you with an update soon.

                    We appreciate your patience.
                    Dear Team,

                    I Have got this message on below message on 7 th March 2021 amount is disbursed in 24 hours but till now i did not received... But i got message next emi want to Pay on 22nd March but till now i did not received amount in my account...already in 15 days one day gone. According to to your message...

                    This is my reference id :

                    SER[protected]

                    Below message i got from your side...

                    Dear Customer,

                    It is a pleasure to have you as a part of the StashFin family. It gives us immense happiness to be a part of your growth via the StashFin Elev8 personal loan.

                    We are glad to inform you that your loan of Rs.3, 000 has been disbursed on 7th Mar 2021 and shall reflect in your account within 4 to 24 hours. Take your first step on the Elev8 ladder with the payment of Rs.975 on 22nd Mar 2021.

                    NOTE: The disbursal amount is net of processing fee as applicable.
                    ravikumar8507's reply, Mar 17, 2021
                    Issue resolved thanks for your response...
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Saifulla Pattan
                      from Ongole, Andhra Pradesh
                      Mar 9, 2021
                      Report
                      Copy

                      7th date displayed your app money distributor

                      Address: 2.2.29.near old massed jamedarpet,bapatla,guntur, andhraprades.

                      Respected sir, 7th date this month 9000 rupees distbuter but not mi acount money but disply amount 3 emi, but its not mi acount please cheak mi problem...
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy