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State Bank of India [SBI] Complaints & Reviews

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Updated: Sep 23, 2025
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P
pankaj maroti
from Delhi, Delhi
Dec 24, 2014
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Address: New Delhi, Delhi

Dear Sir, My name is Pankaj Maroti and a/c no. is [protected]. My branch address is Dundahera (Gurgaon).. I used my SBI ATM card to withdrawal the amount from SBI ATM at Samalkha, Delhi on 15th dec-14 in evening time (approx 8 pm).. I tried to withdrawn Rs. 12, 000/- after doing all process the amount was counted by ATM machine but not ejected then I checked my balance again but no amt. deducted from my account. I tried again same process and withdrawal 12, 000/- and go to home… After 3 days I received call from my home branch (Tel.[protected] and they said about my transaction of Rs. 12, 000/- and without completed conversation call disconnected. On 20th Dec-14 I used again ATM for withdrawal but I am not able to withdrawal and I complaint by mobile about my negative balance..My complaint no..CS[protected] and tried call to branch more than 20 times but nobody pick the call and next day I gone my home branch and they said “which SBI branch ATM you was used, that bank deducted our Rs. 12, 000/- When we will receive from particular bank then we will reverse the same in your account…. Plz find below my transaction details…FYI 15-Dec-14 BY CLEARING / CHEQUE-YES BY CLEARING—495446 17, 907.00 18, 110.43 15-Dec-14 TO TRANSFER--- 200 17, 910.43 15-Dec-14 ATM WDL-ATM 0447 SAMALKHA DELHI IND-- 12, 000.00 5, 910.43 15-Dec-14 REVERSE ATM WDL--- 12, 000.00 17, 910.43 15-Dec-14 ATM WDL-ATM 0449 SAMALKHA DELHI IND-- 12, 000.00 5, 910.43 Note- 1. At the time of withdrawal my a/c balance is Rs. 17910/- then how could I withdrawal Rs. 24, 000/- from ATM. 2. If you have any doubt plz check ATM camera recording of my transaction time. Request you to kindly do the needful at the earliest possible to reverse the amount. Thanking you. Pankaj Maroti Mo. [protected]
Aug 14, 2020
Complaint marked as Resolved 
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    sam_kumar
    from Bengaluru, Karnataka
    Dec 24, 2014
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    Address: Davanagere, Karnataka

    Hell, sir, Am, given new account for this date 12-1214, till no is not open, at Davangere district, Harihar branch, they dint response praporely, they are looking for custmers, like that beggers, they are telling cum after 20 days, pls u can take any action for that branch pls, Thankyou, Sampath
    Aug 14, 2020
    Complaint marked as Resolved 
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      urdheeraj1
      from Lucknow, Uttar Pradesh
      Dec 24, 2014
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      Address: Rohtas, Bihar

      I have deposited a cheque of amount 1, 31, 940 on 13/11/2014. The cheque has not been credited in my account despite of my frequent visit to my corresponding branch The cheque no is "458663" . I kindly request you to register a complain in this regard. MY ACCOUNT DETAILS. GAYATRI DEVI Acc. No [protected] Bikramganj (Rohtas) pin no - 802212
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      Aug 14, 2020
      Complaint marked as Resolved 
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        Bhaskarjit
        from Munnar, Kerala
        Dec 24, 2014
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        Transfer A/c

        Address: Lakhimpur, Assam

        Both we Debabrat Bania and Bhaskarjit Deka are customers of Bihpuria SBI Branch. We request the Branch Manager for transfer our A/c to our nearest Narayanpur Branch giving him two applications. He told us that it would take few days and still no service has been found from his end . Please take necessary action. DEBABRAT BANIA BHASKARJIT DEKA Dhalpur, Lakhimpur, Assam +91 - [protected]...
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        sablash
        from Delhi, Delhi
        Dec 24, 2014
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        Address: Lucknow, Uttar Pradesh

        I am getting regular messages like Thank you for using your SBI Debit card 519XXX6022 for withdrawing Rs . <amount> form ATM ... at ... with txn ... These transactions are not done by me nor does the said ATM card belong to me. Probably my mobile no [protected] is wrongly registered with this debit card or these are fake messages. Pl rectify. -Sandeep
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          Md Kamil Hussain
          from Hyderabad, Telangana
          Dec 24, 2014
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          Address: Hyderabad, Andhra Pradesh

          Myself Md Kamil Hussain holding SBI credit card ([protected]) received telephone call on 20th December 2014 on my mobile no. [protected] on behalf of SBI offering SBI discount card along with some gifts. (Merchant - gifts8home_PayTM MUMBA IN) The fraud person on phone introduced herself as Rahul Sharma from SBI and provided my name and card no printed on my card details mentioned above. How SBI Card can share such kind of sensitive information with anybody. He also explained me the offer and asked me to provide required details to other person to process the request. After some time other person from SBI has called on my phone and explain the same offer and asked me to provide OTP No. which I have received on phone. I have asked him why does he need that so he told me it is required to process the request to offer the discount card and mentioned gifts. Hence I have provided the same to him and I got the SMS from SBI mentioning the transaction of 8800/- Rs on my account. Later on when I contacted SBI customer care they told me it was Fraud call and submit the despute form on your ID. It was surprising to see the transaction on my SBI credit card without my validation and approval. I immediately called SBI Call center to get the current status of the case. they are telling m I need to pay the amount.The fraud person on phone introduced herself as Rahul Sharma from SBI and provided my name and card no printed on my card details mentioned above. How they can share such kind of sensitive information with anybody. I didn’t get any call or mail on the investigation status or update. I was not really sure if I am getting the correct feedback from SBI customer care on my case. (Request No[protected] These are things happened and now I am in total confusion where my case stand and how to proceed. Requesting you to look into this and help me to come out of this. As I mentioned I am one of the prudent and satisfied customer of SBI customer till today. I paid all my dues without any default or any issues. Now if you notice these fraud transactions which has come as a bolt from the blue, were made on some Paytm site where I not at all connected I have no connections on this. Moreover I immediately called SBI call center and blocked my card. This is purely a fraud transaction where no single penny of this money has been utilized by me. Yours faithfully, Md Kamil Hussain.
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          Myself Surya holding SBI credit card and we daily receive a call from unknown person and they ask for redemption of points in my card. i usually disconnect the call or i will not be able to pick up the call. On 19/01/15 i got a call once again from them and they introduce them self with the name of Mr. Raghul and giving my card details with all the details which is mentioned on the card including the CVV number. I feel bad how such a good bank can disclose all the details of my card to the unknown person. Not only this they are giving my complete clear address. I trust some people who are all working in the credit card section will disclose those details. Immediately he said we have converted your bonus point in to the discounts and he just dropped a sms saying you have be credited INR 8800. After a couple of second one more message came saying INR 8800 debited. When we checked with the bank immediately they told only 3 days after we can check and they have blocked my card as per my wish. With OTP how they can debit my account. I am not going to pay for this till i get the clear picture on this.
          The person who call me his name is Raghul and his mobile no is [protected] &amp; [protected] his number is still working.

          Regards
          Surya
          Hi sir, did u get any solution for ur issue??
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            THITSO RHAKHO
            from Kolkata, West Bengal
            Dec 23, 2014
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            Sir, I do online shopping with my current account in SBI, It is found from my account of above mentioned current account no that a sum of Rs.978/- has been illegal debited by the Shopeclues online shopping company. the said amount was refund by the company as i cancel my order no 27469605 & 27509627, they refund the said amount on 20 December 2014 and debit again on 22 December without my knowledge / concern bearing ref no CX03213002IX64588502 and CX03213083IX64588520, they transfer to their account no[protected] branch code 99922. Hence, it is requested to kindly hold their account till refund my money. Is SBI netbanking is secure?? thanking you, yours faithfully, DTP CENTRE mob-[protected]
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              A
              AMBUJ DWIVEDI
              from Gurgaon, Haryana
              Dec 23, 2014
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              Address: Bangalore, Karnataka

              Account statement for the period 01/12/2014 to 31/12/2014
              Account number[protected] branch doorvani nagar
              Address e883
              South 3rd road
              Iti township
              Doorvaninagar
              Bangalore 560016karnataka
              India
              560016
              Account name mr. Ambuj dwivedi
              Ref/cheque no. Pzt[protected]ig00grqpd2
              Trans
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                A
                ar.joydeep
                from Delhi, Delhi
                Dec 23, 2014
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                Address: New Delhi, Delhi

                Dear sir, I suddenly get a message regarding my remaining balance and on checking my online banking i realize there has been a transaction worth Rs, 10000/- without my consent or knowledge. it is being showed as atm withdrawal, whereas i did not receive any message on my phone regarding the same, which i usually get.. when calling the customer care services i wasn't helped adequately and unnecessarily hassled. please try and resolve my problem as soon as possible.
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                  D
                  doodle94
                  Dec 22, 2014
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                  SBI online banking

                  An hour ago I performed a transaction of rs.23111 from my SBI account to MNNIT account for the payment of Institute fee. After entering the details and finally the secure code, I was supposed to be directed to receipt but instead I was redirected to a page declaring "Due to technical problems we need to close this session. We regret the inconvenience. Please click here to login to OnlineSBI"The money has been deducted from my account...
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                  shree balaji sanitation
                  from Bathinda, Punjab
                  Dec 22, 2014
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                  Resolved

                  complaint against f.o. mr navin garg sbi bathinda main Br.

                  Address: Bathinda, Punjab

                  we applied for loan for shop Lift in the month of Sept 2014 and all documents are filled by the said Field Officer but the till date no response even after our 15 times visits to the said branch for this purpose and after that We approached for enhancement of our Cash credit limit in the month of Oct 2014 and promised by the said officer to increase the limit for Rs 80 lac upto 15th November but no response. We do not know the behaviour of...
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                  Mohasin Mulla
                  from Chennai, Tamil Nadu
                  Dec 22, 2014
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                  Resolved

                  Address: Pune, Maharashtra

                  I was harrassed by the SBI cards collection rep in 2008.My father and my sister were also called and abused on numerous ocassions. I had logged a complaint to SBI cards for the same and because of this they themselves called me and offered a one time payout. I paid the entire amount they offered which was a total of Rs 75000 in three installments. They assured me that i wont be bothered further. I also cancelled the credit cards I had with them. But when i checked my CIBIL in 2014 I saw that they had reported this as a settled in 2011. 3 years after i paid the amount they asked. Also none of the attached letter states that it was a settlement.This was a full and final offer they provided.Also this is wrong as per CIBIL. Now when i questioned them about the same. They are asking me to pay R's 25479 and then they will remove this as settled on my Cibil report.Now why do i have to pay when I have a no due certificate from them? I have attached the letter given to me by SBI cards. This is affecting me adversely as i am unable to accquire any loan from any financial institutions. Please help me in resolving this matter. I don't want any compensation, but i need this to be completely removed from my CIBIL. Thanks, Mohasin Mulla [protected]
                  +2 photos
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                  Dear Sir,

                  For resolution of your queries, kindly write to us online by visiting the following url on our website:

                  http://www.cibil.com/contact-us

                  We would further like to advise you not to divulge personal / financial information on public forums.

                  Regards
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                    M
                    MANJIT KAUR MK
                    from Chandigarh, Chandigarh
                    Dec 22, 2014
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                    Address: Shahid Bhagat Singh Nagar, Punjab

                    CHALLAN NUMBER[protected] CHALLAN DEPOSIT DATE 20/12/2014 JOURNAL NUMBER[protected] APPLICANT NAME MANJIT KAUR AMOUNT 1500 BRANCH SBI NAWANSHAHR (S.B.S NAGAR) TILL PASSPORT STATUS IS SHOWING PAYMENT NOT RECIVED FROM BANK PLZ DO OK PAMENT SOON...
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    CHALLAN NUMBER[protected] CHALLAN DEPOSIT DATE 20/12/2014 JOURNAL NUMBER[protected] APPLICANT NAME MANJIT KAUR AMOUNT 1500 BRANCH SBI NAWANSHAHR (S.B.S NAGAR) TILL PASSPORT STATUS IS SHOWING PAYMENT NOT RECIVED FROM BANK PLZ DO OK PAMENT SOON...
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                      S
                      sk jai
                      from Tonk, Rajasthan
                      Dec 22, 2014
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                      dear sir i am taking the pension from sbi roj ka meo, sohna gurgaon aganist the ppo s/055962/1998.me reseved a revised ppo s/6thcpc/320366/2013 in may 2014 .two times me took a complant to cppc .but there will action aganist it. so please take action aganist it and revised the pension me a.no. [protected].thanks
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                        Samir Dutta
                        from Ranchi, Jharkhand
                        Dec 22, 2014
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                        Address: Purulia, West Bengal

                        Dear Sir, I found that Rs 24000/- has been debited from my C/C A/C. I submitted my letter of query on 1st December but I still have not got any answer of that query. I got a letter on 29.11.2014 in which it was mentioned that the reason of debited money RS 24000/- because of my financial year audited report was not submitted. Therefore, Sir I just want to tell that last December 2013 I submitted my financial audited report to SBI (Jhalda Branch) Branch Manager MR. Sanjay Singh and also want to tell you that last October 2014 I submitted the xerox copy of financial year[protected] audited report to the new Branch Manager of Jhalda SBI bank Mr. Tapas Mandal. Again I have enclosed xerox copy of financial year[protected] audited report to him but still I have not get any answer from him. When I am going to ask any question to him, He always misbehaves with me and does not give any answer regards of my question. If my balance is debited just because of not submitting the audited report, therefore I request you please take any action and help me to get my debited amount to my C/C A/C.
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        Dec 22, 2014
                        Updated by Samir Dutta
                        Dear Sir, I found that Rs 24000/- has been debited from my C/C A/C. I submitted my letter of query on 1st December but I still have not got any answer of that query. I got a letter on 29.11.2014 in which it was mentioned that the reason of debited money RS 24000/- because of my financial year audited report was not submitted. Therefore, Sir I just want to tell that last December 2013 I submitted my financial audited report to SBI (Jhalda Branch) Branch Manager MR. Sanjay Singh and also want to tell you that last October 2014 I submitted the xerox copy of financial year[protected] audited report to the new Branch Manager of Jhalda SBI bank Mr. Tapas Mandal. Again I have enclosed xerox copy of financial year[protected] audited report to him but still I have not get any answer from him. When I am going to ask any question to him, He always misbehaves with me and does not give any answer regards of my question. If my balance is debited just because of not submitting the audited report, therefore I request you please take any action and help me to get my debited amount to my C/C A/C.
                        I have not get any answer of my problem. Please help me out of this problem. Thank you so much
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                          KULDEEP PATEL1232
                          from Mumbai, Maharashtra
                          Dec 21, 2014
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                          Address: Indore, Madhya Pradesh

                          I was Recharge my Rs=231 VIDEOCON costomer ID[protected] 21-Dec-2014 ..Narration = TO TRANSFER INB Bharat Business Channel L TECH_BARATB Payments------ Ref. No.[protected]IG00IRGML7 TRANSFER TO [protected] STATE BANK OF INDIA O my balance deduct my account but my recharge not successful Please Help me
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                            D
                            deepac320
                            Dec 20, 2014
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                            Resolved

                            Dear sir, i having account in SBI MEJA, ALLAHABAD, BRANCH in U.P and i am feeling very shame to say that i am the resident of that country where the old persons are treats as respected persons, but whenever i am going to this branch to withdraw money or asking anything i have to stand there for the full day, in the que, eventhough there is security but they are also not caring. There is no separate counter for the old persons and handicapped person only you have to fight for your turn.Several times i made complaint to the bank manager and bank staff, but no body is bothering. kindly do the need ful action Thanks i.b.n.mishra
                            Aug 14, 2020
                            Complaint marked as Resolved 
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                              I
                              imjarath
                              from Harihar, Karnataka
                              Dec 20, 2014
                              Resolved
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                              Resolved

                              OTP NOT RECEIVED FROM 3D SECURE SERVICE

                              Address: Chennai, Tamil Nadu

                              I am not receiving an OTP for my State Bank Visa Debit card while trying to register for 3D Secure service. My mobile number is registered with the bank. I have tried several times however no luck and tried every thing visit branch, contact customer support center, Now, I am not able to make single online transaction using my card. Surfing the net, it seems like many SBI customer are facing the same issue. Please look into the matter and...
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                              dr ajit singh
                              from Korba, Chhattisgarh
                              Dec 19, 2014
                              Resolved
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                              Resolved

                              Address: Bilaspur, Chhattisgarh

                              I am holding account no. [protected] at SBI Tifra for last 11 years. I am sorry to report that the consumer services here have become very very poor. Most of the time the branch manager is not present, all counters are not working, it takes many hours for simple work like making DD, money transfer through RTGS, getting information about your home loan deposits/instalments paid, interest on loan paid etc. Many times I had to wait for more than an hour for simple services and then in frustration I had to go to other banks where I have accounts. There is not enough seats for customers to sit and wait even. You have to stand in long queues in crowded space. The branch is very near to my office and my salary acct is here otherwise I would have left this bank long before and chosen other nationalised banks where service and behaviour of bank staff is much better than at SBI. Altogether going to this bank is very frustrating and bad experience
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
                              very poor and frustrating customer service at SBI Tifra, Bilaspur, CG
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                                smriti gurung
                                from Kolkata, West Bengal
                                Dec 19, 2014
                                Resolved
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                                Resolved

                                Address: Darjeeling, West Bengal

                                My father wanted to deposit a cheque issued by my husband, after standing in queue for about 1 hour the staff lady asked him.to put it in dropbox.it is ok but she should have atleast signed it n sbi roundstamp was also not put.Very rudely the lady Slammed the cheque n asked to put it in dropbox.we didnt have a signed And stamped counterfoil which proved that we have deposited the cheqUe.I want to ask the state bank authority why is that so n why the staff r so rude to the consumers.if we go to submit the kyc documents if there is some mistake they jus throw it without properlY explaining also .they dont even spare the senoior citizens coming for pension.i want to appeal the officials please look into the matter n take the necessary action please
                                Aug 14, 2020
                                Complaint marked as Resolved 
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