State Bank of India [SBI] Complaints & Reviews

I have withdrawn a sum of Rs.8000/- through ATM from Kalimpong BR 2 ATM counter, Main Road Kalimpong on 22.04.2011. Accordingly, I received a SMS of the same at 1248 hrs. However, at 1258 hrs. I again received another SMS intimating me deduction of another Rs.8000/- from my main account. A total of Rs.16,000/- has been debited while I had withdrew only Rs.8,000/-. In both the cases TXN No. is 1319. In this connection, I have registered a complaint to customer care service who provided me Complaint No.AT[protected] and assured to solve the matter within 7 days. Am I get back Rs.8000/- which was wrongly debited from my account? please suggest.

Dear sir,
I am a retired person from Indian Navy On 31 Jan 2011 . I had open my pension account in SBI branch at Panvel,Dist- Raigad. My A/C No...[protected]. I have visited lot of times to bank regarding my pension and retirement beneficiary ammount. I already submiited my life certificate to bank and they stated that they have forwarded my PPONo.- 09/97/B/S/000162/2011dated 14 Jan 2011 to link branch Belapur a long days ago.I am surprised that three month is passed but I did not get any thing. This type of harrashment is facing by a pension holder who has sacrificed his life for the safety and security of this country. I want to know by whose mistake it is ? All my retirement benefit has been depend upon the bank proceesing and clearing the amount.
2. Please look after this matter immediately for betterment of the pension holder and their family member.
Your's faithfully,
Mintu Rej
[protected](mob)

Dear sir
mera name dilip mishra mera a/c [protected]
hai jes par mujge atm card presit kiya gaya parantu wah atm card mujhe prapt nahi hua atm card farm sabmmisian ke samay maine atm carge 200 rupaye jama kuye the jiski parchi mere pass hai mai jab apne atm card k bare me puch tach karta hu to mughe har baryahi sunane ko milta hai ki apka atm card apko bheja ja chuka hai aur wah apko jald hi prapt ho jayega parntu jab mai janana chahata hu ki mera atm card kab se bheja gaya hai to mughe sunane ko milta hai ki jfarwari 2010 ye sab jankari lene ke uparant maine apne branch jaha par mera a/c hai sirs 2616 me 03-04 bar camlain bhi de chuka hu parantu abhi tak mujhe koi uttar nahi mila hai
mere branch me koi bhi bank adhikari kisi bhi castumer se acchi tarah pesh nahi atta
atah apse agrah hai ki hamari madad kare
dhanyabad
dilip mishra
A/c - [protected] (sirsa 2616)
kunwar patti jewaniya
meja allahabad
uttar pradesh 212305

dear
sir allrady complaint to sbi CUSTOMER CARE Complaint Ticket Number : CC[protected] [ 7 apr ] but tall date not reply to me

Name : Ahsan Ullah Khan
Bhopal
Account Number: [protected]
Branch Name: MLA Rest House
Email : [protected]@gmail.com
Phone No :
Mobile No : [protected]
Product : Bank Charges
Complaint : Bank Charges - Revised charges not intimated
Message : Dear Sir,&lt&br&lt&br&gt&&gt& I am Govt. employee of State Govt of madhya pradesh. I took a Personal loan of Rs:100000 from SBI MLA Rest house branch Bhopal, in the year 2007 and at the time of loan sanctioned the interest rate was 12% per annum, and no monthly or quarterly statement was sent to me and in between my salary got delayed and because of which there were few installments got delayed , Now when i took the statement from bank the interest rate charged to me was 13.75% and no such information given to me.&lt&br&lt&br&gt&&gt& &lt&br&lt&br&gt&&gt& And now when i asked for the complete statement of my loan account i have been denied and also the bank people are not ready to tell me the Principal amount and the interest part in the Outstanding amount as on date. &lt&br&lt&br&gt&&gt& &lt&br&lt&br&gt&&gt& Request you to please tell me the principal amount in the outstanding till date and the complete statemnt of my account.

I have been issued SBI Card no [protected] recently. I want to activate the same. Please activate the card and inform me in the following e mail

sub.[protected]@gmail.com
My address
Mr Mukesh Kumar Sharma
Indian Army
H/Q 3 Corps IIT Branch c/o 99 APO
PIN 908503 Dimapur
797112

Dear sir,
my credit card no.[protected]
my latest due amount Rs.14418.45
i paid through PAYNET service but the website showed transaction failed notice
so i immediately droped cheque no 934720 for Rs.14420.00 on[protected]
but when i login to my SBI account i noticed the above said amount is already debited
from my account PAYNET transaction details as follows
[protected]-paynet[protected]-
[protected] POS PRCH
POS 213824 BILLDESK PAYMEN 14,420.00
[protected][protected][protected]---
so i requested the SBI to stop payment of my cheque no 934720
for rs 14,420.00 dt 07.04.2011 to avoid double payment
so requested sbi card to PAYNET service people and credit the
14420.00 to my sbi cards account which is debited from my account
on 05.04.2011
today 21.04.2011 fine charges on my--credit card----
[protected][protected][protected]-------
12/04/2011 PAYMENT DISHONOUR FEE (EXCL GST 36.05) 350.00 Dr.
19/04/2011 FIN CHARGE ON RETAIL (EXCL GST 85.24) 827.56 Dr.
19/04/2011 TOTAL GST DEBIT FOR CURRENT STMT 121.29 Dr.
[protected][protected][protected]--
check out the attachment PHOTO file
sbi has given one complaint number 'CaseID=[protected]' SBI CARD NO.[protected]
so far there is no action about my money
sincerely,
selvakumar.m
MY EMAIL ADDRESS [protected]@yahoo.com
[protected]@gmail.com

Disappointmet..,
this is very disappinted condition that after being a world level bank. we are not geting ordinery service from State bank of india indore (Sanver road)
3 months is passed but i have still not get My ATM card ...I made complaint to your branch thrice.but all goes in vein..
My friend Jitendra Yadav having the same problem by 9 monthes after deducting 400/- rs..
this is not at all accepted from a world level bank...
thanks
jitendra singh chouhan
indore (mp)
bank a/c no.. [protected]

Dear Sir / Madam,

I've still not given up hope in resolving my concerns though, I haven't received any reply to my previous mail dt. September 4 ,2010.

The contents of my previous mail is furnished below.


Warm Regards,
Binu



Email sent to :chairmansbi.[protected]@sbi.co.in,dgm.[protected]@sbi.co.in
Dated : September 04,2010

Dear Sir / Madam,

I had opened a S.B a/c at your Medical College Campus branch with a
view of being a satisfied customer for ever. To my dismay, this has
been a total failure. Not sure whom to blame !!

I've a very simple request - to grant me transaction rights for Net
Banking. I've been calling various people since opening this a/c for
this purpose. Unfortunately, I'm told they have done their best. Then
who is not doing their job or is it that the software is so complicated
that, it is ir-repairable ???

I've just returned from the branch after having met the manager. She
says she has done whatever instruction was given to her by Mr. Pramod &
still the system is not responding. She gave me a print out of the mail
she had sent to mumbai ( inb.branch/sbg ). I gave her an application to
provide me with a new Net Banking kit to which she said , it'll not
activate either. I asked her for a perfect solution to my concern to
which, she had none. This has pushed me to extreme corners & I have
been very patient all these years & no longer. As such, I requested to
close my a/c to which, I got a very prompt & positive response without
any hesitance - "Please bring your cheque book & the a/c will be
closed". This was the least answer I expected from her !! No effort
what so ever to prevent me from closing the a/c.

Is this what SBI preaches about customer service ? As a customer, my
first point of contact is the respective branch officials headed by the
Branch Manager. They should be the one to sort all the concerns of a
customer in this era of stiff business competition. Rather than, the
customer running from pillar to post to find a solution.

It's all the more annoying when I do not receive any response to my e-
mails except once from Mr.Pramod who had been very helpful when I spoke
to him for the first time. However, my concern is still unresolved.

Whatever the outcome of this mail is, I would highly appreciate a quick
response please. If it's so difficult to provide me with the
transaction rights , I'm all the more happy to close my a/c & move to
SBT, Medical College Branch.

Regards,
Binu K.N

Mob. : [protected]

Dear Sir



This is regarding my credit card number [protected], against which i made the payment of RS 25340/- on 28th May 2008 via receipt number 11264221 of book number 225285

After 2yrs in feb 2010 , someone from SBI bank star calling me and saying you have a dues, when i show my part that i had made the payment they told us that there is payment in system … after that i have show orginal receipt to many concern persons of bank , but my matter is not resolved.. I am defaulter after paying all money ti bank and my cibil rating is bad due to this



I am using other banks credit cards as well as availing car loan and home loan facility by there is no problem at all. if required i can show all my records

Yesterday also some gentlemen called from SERCO which is SBI collection agency and he talk in very bad manner, which is not acceptable …

This is my humble request to you ,,, i need justice WHY I AM DEFAULTER AFTER PAYING MONEY ? WHY SARCO PEOPLE ARE HARRASING ME? FIRST THEY CALLED FROM SOME LANDLINE NUMBER THEN IN LATE EVENING THEY CALLED FROM SOME MOBILE WHICH WAS SHOWING PRIVATE NUMBER / THEY WERE ABUSING AND THRETENING /



Hoping for response or i will fill a compliant against sarco and sbi

regards



harish sharma

[protected]

Card, Credit, SBI

Dear Sir / Mam,

To The Credit Card Division State Bank of India


This is just bringing in to your kind notice is that we have received one credit card on year 2010 ([protected]) in name of card – Gopal Sing Rana, Mother Name – Khumali Devi. Till date have made all dues to the bank as per statement generated by credit card.


Payment Detail are below

Date of payment 05/01/2005 mode of payment cheque Rs.3100/- (Under Cheque number 195884)

2nd payment date of payment 05/02/2005 mode of payment cheque Rs.6050/- (Under Cheque number 195885)

Now as per my record I have been clear all dues, but you have been again taken from me Rs. 32784/- by cheque no 287423. Date of payment 11/04/2011. Recovred from your recovery office (GE) now I need full statement, Settlement, full detail.


Note – They have taken Rs.32784/- From me that is wrong now I need my money back Rs.32784 , Unless I will knock Consumer Court so give me my full and final and returned the amount those u have been taken(32784) . Also I am going to logged the complain of harassment in consumer court against of GE Capital DLF phase 2 , Infirnity tower C Gurgaon.


Note- Also provide me Letter of NOC accordingly


Warm Regards
Gopal Singh Rana (Card Holder)
Contact No [protected]

we have a joint a/c No. [protected] with your State Bank of India, Lake Gardens Branch, Kolkata-700045 and F.D. a/c No. [protected]. My complaint against your SBI Strand Road Branch, Kolkata- 700001 and your head office at Mumbai also.

I had issued a cheque no. 257652 for clearance of Rs 349500/= against my above said FD to M/s Jawed Habib beauty saloon Pvt. Ltd, but to my amiss the said cheque has bounced today (21.04.11) . The said transaction was done after several discussions with your Lake gardens Branch. Moreover, they also blocked my more than Rs 1 lac despite my surrender of credit card. I have been running post to pillar as per the directions of your local bank branch for release of my deposited amount.

we are sorry to state that being senior citizen, I have been harassed like any thing. Now, I request you to kindlylook into the matter and take appropriate steps against such officials of your organisation as this will lead to loose faith in your banking and its services and above all all tarnish the image of such a big concern.

Prompt action needed from your end.
Regards


Kailash Prasad

I am using SBI mobile banking service from last 10 months. in starting it worked correcly (means withour error). But from last few days, SBI MOBILE BANKING ask all details like Userid, MPIN, password and then going inside of application also. But while using service, (when it is connect to GPRS) it is suddenly coming as "APPILCATION ERROR"(Detail: our of memory error java/lang/out memory error) and appication closed without complete my request.
I am using Nokia Mobile and model no is 7210

Now I am unable to use SBI Mobile banking service. So please clarify my problem.

Thanks & Regards,
vipul

sir, on 10th of march 2011 i deposited cheque of the kalupur commercial cooperative bank vadodara branch worth rs. 1580. the cheque no is 130470. in the month of april when i collected the bank statement i noticed that the cheque has not been credited to my account nor it has been bounced. i told this to the assistant manager and branch manager on 5th of april2011. but no response. still they are saying we are trying to look at it. the cheque has been sent to clearing house but from there it has been misplaced or lost by them. so please sir solve my problem. sir my name is dilip chhatlani and my account is Nisha enterprise and account no. is [protected]. my account is in sbi warashia branch code of branch is 09161 city vadodara my mobile no is [protected]

Respected Sir,

Subject: - Not responding regarding ATM & check book kit

With due to respect I would like to mention that I am afzal ali my SBI A/c number is [protected] at SAS nagar mohali Punjab.

Presently I am posted in jaipur of my organization which before I had working in mohali Punjab. My account has been transfer in malviya nagar jaipur of SBI branch (branch code is 6912) and ATM & checkbook kit is already dispatch of this branch. But many time visit of SBI office and meet with Verma sir, he is told to me you can contact to M L Vairva. Mr.ML Vairva said that your KIT is providing before submitted the rajasthan local proof POA (proof of address). I am resident of Punjab & presently I am working for private organization in jaipur, then how is possible because I submitted local proof of rajasthan.

So I have requested to you please look at this matter and support him, I would be very thankful to you.

The Bank service of SBI Sec-63 Noida , UP is pathetic. They talk very rudely. Almost all the time absent from the seat including Manager. I went to bank at 3:20PM and they were gossiping instead of working. They told me that it is their lunch hour. How pathetic it is that bank closing time is 4:00PM and till 3:40PM they were given me Lunch execuse. When I tried to protest them by saying that this is not the Lunch timing then they told very rudely. It happens most of the time when I visit the bank. Please take immediate action

salary a/c holder of branch code:12460. bearing a/c no.[protected]. unable to ope e-stdr(FD) through net, always getting message on screen "UNABLE TO SET THE MODE OF OPERATION FOR YOUR TERM DEPOSIT A/C." but i have already opened two F/D through net thereafter i am failing every time. please help give me solve at your earliest.
Atanu Chakraborty
...

Misbehave from employee named RAJ MAHAJAN
Respected Sir/Madam,

I am MANGAL SINGH (chirimiri,korea). I want to complain against SBI Bank Employee Named RAJ MAHAJAN (employed in Chirimiri branch). I visited this branch for taking knowledge ofr reissuing of ATM card,he behaved in such a rude manner and answerd me using slangs.This is not the first time he is doing like that there are so many complaints against him by difffrent customers(including poor people,media person,even politician also).This Bank is one of the very reputed Bank in India,on which we trust upon but No customer will tolerate this kind of behaviour in today's scenario. Please take proper action against these kind of employees.Thanks & Regards,

MANGAL SINGH,
HALDIBADI, .
Chirimiri (Dist- Korea)C.G.

I applied for internet banking account. I got ID and Password on same day from bank. they said that account wll be not activated within still i am waiting for it.
whenever i try to login on onlinesbi.com it says invalid username and password. i ask about to my bank they said "thr is problem on site" . then why it not specify on web site...so please help me sir.

Thanks & Regards

LAL JI SONI

E-Mail :- [protected]@gmail.com

Re- Refund of less payment of pension
I am getting my pension through state Bank of India, Inder Puri Delhi-110012. As a result of the revision of pension as per approval of the 6th pay commission, my basic pension was fixed at Rs.23956. Upton December 2009 there was no problem and my payment of revised pension and its arrears were in order.
However due to some confusion created due to a letter from IARI letter no.IARI/ICAR/Pen Auth/2038/02-03/4530/3 dated 13th November 2009, my pension was to be fixed at Rs.23700 PM+DA less CVP. But, this letter was written by mistake and was withdrawn by a corrigendum letter no IARI/ICAR/2038/02-03 dated 25 th November 2009. The last letter clearly says that my pension should be fixed at Rs23956/+DA admissible less cvp with effect from 1-1-2006. (copy of letters are enclosed in appendix III, andI V for reference )
Due to some reasons best known to the State Bank I have been paid less pension and / or deductions have been made from my pension and details of amount due and drawn for the period of January 2010 to February 2011 are shown in Appendix I. Deductions made in the following months are given below.
Month Pension Due (Rs) Pension Paid (Rs) Less Amount Paid (Rs)
January 2010 28101 27776 325
March 2010 28101 21002 7100
April 2010 28101 21117 6984
October 2010 8865
February 2011 30497 21632l 8865
Total 114800 100392 14408
Arrears Rs 14408


Therefore, I request that an amount of Rs 14408/ ( Rs Fourteen Thousand four Hundred eight) be refunded to me at an early date. I have written letters to State Bank of Indis Inder Puri New Delhi on 16th February 2010,5 April 2010,July 2010, 13 September 2010, 5 October 2010,8 December 2010and 9 February 2011.However there is no positive response in the matter.I request you to intervene in the matter so that I can get my dues at an early date.
Thanking you
Yours Faith fully

Rama Kant Pandey
SB a/c [protected]
PPO No-2038/02-03

Dear Sir ,
I am Kiran P.Bagul, working in LIC Of India . I had SBI card no.[protected] till Oct 2003. I had paid Rs. 23760 /- in instalment in the year[protected] against o/s amount of Rs. 20000 /- of SBI credit card as per oral discussion with SBI personal Rupal Madam in 2003 . I think that time that now matter is closed and I never used above credit card since Oct 2003. But settelment letter was destroyed in July 2005 heavy rain flood.
Now SBI credit card are regularly sending overdue statement for Rs. 90000 to 95000 everymonth and tortuched my old father and mother to pay above amount immedietly.
Please advice me in this matter.


Kiran P.Bagul
Mob no.[protected]
email- [protected]@yahoo.co.in