State Bank of India [SBI] Complaints & Reviews

Sir,

This is bring to your kind notice that I have applied for clousure of my below mentioned DEMAT account on 07.12.2010 and also applied for transfer of my shares and bond to my abother DP, but due to their procedural delay my DP SBI has deducted following amount from my Saving Account attached with DMAT account.

Rs. 319.87 dated 12.01.2011
Rs. 50.00 dated 20.03.2011
Rs. 413.63 dated 15.04.2011

Fruther other details are given below:-

Client ID 13019300
DMAT ACCOUNT NO. 01886128
MY PAN NO. AMPPG4420K

In this regard, I have given complaint to their customer care email [protected]@sbi.co.in on 18.04.2011 & also send them reminder on 19.04.2011 but nobody has replied the mail and subsiquently, I have talked to their Customer Care no. [protected], than they advised me to give once again request for closure of Demat account.

So, please help me to sortout the matter as I have already given a request for closure of Demat account on 07.12.2010 and that time I have also mentioned my another Demat account no. for transfer of my exsisting shares and bonds. So how they have charged above mentioned charges from my Demat and my Demat account is not closed till date and they have frequently deducted charges from my Saving Account attached with Demat Account.

PLEASE HELP ME ON THE MATTER

Shikha Goel
[protected]

Dear sir,
I am a retired soldier ( Indian Navy ) and I have retired on 31 Jan 2011. My retirement benefit as well as pension has not been cleared till to date by the link branch SBI Belapur. I have opened my A/C with SBI main branch at Old Panvel and my A/C No. [protected].
2 I had submitted my life certificate to concerned branch manager on 17 Mar 2011 and there after they forwarded my PPO to link branch Belapur for clearance.
3 But till today it has not cleared by the said branch. I have visited lot of time to bank for confirmation but all in vain.

Sir, my complaint and grevience aginst a Govt recognize bank i.e SBI where maximum defence person opened their pension account. Now being an EX- Service man, I have sacrificed my valuable period of life for the safety and security of this country.
4. Now Facing a great harrashment and not geting my pension amount as well as pension benefit for more than three month pass.
5. My humble request to you , please do needful and clear the amount immediately. I shall be grateful to you.

Warm regards,
Mintu Rej
[protected](mob)

Dear Sir/Madam

My folio no is 10406580. from my account, 15000 was deducted 3 years back which i wanted to invest into ELSS. Same has been shown in the bank account statement which i submitted in Delhi, Ashoka estate branch on 5th floor to Seema. Amount of 15000 was deducted but no units were allocated at that time to me but since my money was deducted i thought it has been invested in the scheme. 3 years later when i went to redeem my Folio, i got to know that there is zero fund balance. I inquired from bank then i got to know that only amount was taken by SBI MF but not invested in the scheme. Therefore along with all proofs i submitted the request which included cancelled cheque for NEFT transfer and my account details and statement showing that amount of Rs 15000 was deducted from my account[protected], ICICI Bank. My request was considered. Almost month has passed by now after submitting complaint letter to seema. When i still didnt received my amount of 15000, i asked seema. Now she is telling me that we are investing the amount to the scheme and will pay you dividend inspite of me asking for my money back which has never been invested. Request was sent for the same.



Attachment of my compalint letter is attached along.



Even after so many requests, i havent received any revert from SBI. It seems they are not interested in paying back my money. Now i would like to have my money back (Rs 15000) with 12 % interest on it for 3 years as company kept my money uninvested and that too for 3 years. There statement of account showed 0 balance even when i enquired after 3 years. When i asked my 15k back they told me that they will give my as per NAV as NAV was low and showed 8k as balance. I just want to ask that when it was not invested, how can they do so now. If i wouldnt have checked my 3 years account statement they would have never given back my money. I gave request for my money back which was uninvested

Now after so much harassment, i want my money back with 12% interest on it.


Please help me to get the same. Company is not reverting on my mails.

I mailed to sebi and amfi 3 TIMES on [protected]@amfiindia.com, [protected]@sebi.gov.in, [protected]@sebi.gov.in
with reminders but it hasnt been resolved. Even after being such prestigious organizations and controller of markets, they dont bother to acknowledge the complaint requests.

Thanks and regards

Raghav

Dear,
Sir/Madam
I am Amit Kumar Roul at Vill - Nayabasan, P.O - Akanda, P.S - Belda, Dist - Paschim Medinipur. I am customer of STATE BANK OF INDIA(Contai Bazar Branch). My a/c no is - [protected]. But due to my some financial problem last closing time my a/c avarage not maintained, so my debit card is now block for this problem. But now my a/c balance is sufficient for average maintain, & i want to continue it . I gave the hard copy of application to Branch Manager to continue it
But The Branch manger not open the Debit card & given pressure for closed & surrander this a/c & also Miss beehive,.So kindly take necesary step to continue this a/c.Do the needful step & arrange for open this debit card asap.

Dear Sir

I have not received my SBI credit card. On 23th April I received a massage in which shows that credit card dispatched through First Flight courier in Ref. No . SB[protected] and received me within seven working day. But till now we have not received this. Today I have received another massage. In which shows that my SBI card statement for 15/04/11 has been delivered on 21/04/11 to my mailing address. Why statement is dispatched to me if I don’t received my card? What is the process ? please check the matter and contact with me .

Regards
Bhushan
Mob. [protected]

I am from Chandigarh & my card no. is [protected] .
I have got a call on 24.04.2011 from a guy reffering himself from SBI . He told me that I have been selected for an offer under " Privilege Circle Program" . He took my consent . They IMMEDIATELY deducted app. 6070/- from my A/C . Meanwhile I checked about this program on net . I found that this 3rd Party is misguiding SBI CREDIT CARD HOLDERS .
I want to cancel my consent for acceptance of this offer but since they did not give any contact no. or Email address , I am unable to contact them .
I emailed to service.[protected]@ge.com and feedback.[protected]@ge.com but received messege delivery failure notice .
I tried for SBI Customer care toll free numbers . But every time i received that This Number does not exist .
The SBI has tied up these 3rd parties who are spoiling the image of SBI . They are misguiding the people .
I am helpless now and I can not understand to whom I contact at present .

i D.Mallesham Goud having a SBI credit card No.[protected].
as i have dropped a cheque No.434052 of Rs.650/- by mistakenly as signature wasn' t done. recognising my falt immediately as i had dropped another cheque No.297918 of Rs.700/- on same date i.e. 08.04.2011.

but the SBI credit cards bank has taken my first cheque and kept it as dishonourd and passed my second cheque.

now the bank has put dishonour charge and other charges as Rs.418.98 to my account

hence i request you to help to me about above matter

thanking you sir

y/f
D.Mallesham Goud
mobile No.[protected]

Below mentioned are the issues that had not made me lose a lot of money, but had harassed and teased me to my association with a bank which has no regards for good service and its customers.

I was pursued by the marketing team for getting a new Credit Card, though I declined the offer numerous times. But, they starting offering me some lucrative and good offers added recently on the card, above all I was offered 2 important things:
1. Welcome voucher for Rs.500 of store of my choice b/w Reebok,Adidas etc. (I was told the names same way) when I told them I don't want the Vimal voucher they initially offered me.
2. I was told that everytime I will make a utility bill payment of Rs.1000 or more I'll be getting 2 PVR tickets.

Now, that was all on call during marketting. But, during a welcome call from an SBI executive, I was declined any of this.

Concern here is, a reputed banking institution is playing cheap marketing gimmicks just to get an edge in market. I deeply regret the day I said yes for the card because of all the problems that have occurred all this while.

I had raised a complaint for this matter with the reff no.[protected]. on 14-Apr-2011, But surprisingly when there was no response from the bank for 13 days, despite the fact i repeatedly sent mails/reminders to the bank complaint and feedback mail ID's 'feedback.[protected]@ge.com' and 'services.[protected]@ge.com' with email Reference No. 'CaseID=[protected]', the customer care exec told me that the complaint request was closed, reasoning this as a marketing department fault and not the Bank. What i want to ask here is are these two separate entities and are bigger than SBI as a whole?

I again registered the complaint regarding same issue with complaint no.[protected].

Please look into the issue, I'll be glad to get what I was offered else I would request the Bank to return my Money (rs.551) I paid as joining amount and surrender teh card.

Thanks,
Mayank Bhutani
[protected]
IBM India Pvt Ltd.
DLF Silokhera, Sec - 30,
Gurgaon , HR - 122001
Desk:[protected]

Dear sir,

Kindly register me for sms alert for my sbi a/c no [protected] and debit card no[protected] to my mobile no [protected], Thanks.

Sir/Madam,

I am SBI cr. card holder No [protected] paying the the dues on or before time since you have stop mailing me the monthly statement and due to holidays in Apl. 2011 i was unable to tender due amount and paid on one or two days late. resulted into charge of peanly of Rs. 350/ on 14/04/2011. further you have charge Rs. fin charges Rs. 194.15 on 23/04/2011.

In view of my past credit history that I am regularly paying all my due on and before due date I kindly request to lookin to matter and pl. Reverse penalty/
interest charged to me.

with hope of favrable consideration.

pl confirm on cell no[protected] .

Pramod Jagtap
Dy. Manager
HPCL.

25.04.2011
The Governor,
Reserve Bank Of India,
New Delhi.
Sub: Harrasement by SBI Credit Card

Dear Sir,
I was holding SBI Credit Card and my Credit Card Numbr was [protected]. Lateron on phonebanking SBI Crdit Card persons asked me for treansfer of my Outstanding of ABN Amro Bank . But they sent me a cheque of And Cheque No 525 703 dt 5.02.2007 issed in favour of ABN Amro Bank was not used and as per my Credit Card it is used.
Actually , this cheque was misplaced by me and I have never used this facility. But there statement reflected this entry and I was of the opinion that they have transferred automatically, but later on I came to know that it was not transferred. At every time SBI Credit card raised the bill and I refused them to give my statement and I refused to make payment without my all statement. But they have issued a notice and have paid following cheques:
1) Ch No 0802995 amounting to Rs 5,000.00 drawn on HDFC Bank Ltd and cheque was cleared on 3rd October 2008.

2) Ch No 0923493 amounting to Rs 7,681.11 drawn on HDFC Bank Ltd and Cheque was cleared on 24.01.2009.
But still my CIBIL report is showing Outstanding Balance and I have written various mails to SBI and letter to SBI but no reply is received. So you are requested to look into the matter and clear my CIBIL Report and refund of Rs 11,250.00 .
It is further requested that Yourgoodself should take an proper action against SBI Bank for my harrsement & issue show cause notice for compensating me for the loss & insultant faced by me.
Regards

Vishal Dhamija
47 Housing Board Colony,
Near Murthal Adda,
Sonipat-131001

Dear sir

My name Balaji Ghadge and i gave you the complaint before about my deduction of money from ATM without withdrowl.and money duduction from my account [[protected]] is 15000/-rs.yesterday only 5000/rs submitted by bank but 10,000/rs are now also pending.I need my money lot.so please take the action as earlier as fast.

I have withdrawn a sum of Rs.8000/- through ATM from Kalimpong BR 2 ATM counter, Main Road Kalimpong on 22.04.2011. Accordingly, I received a SMS of the same at 1248 hrs. However, at 1258 hrs. I again received another SMS intimating me deduction of another Rs.8000/- from my main account. A total of Rs.16,000/- has been debited while I had withdrew only Rs.8,000/-. In both the cases TXN No. is 1319. In this connection, I have registered a complaint to customer care service who provided me Complaint No.AT[protected] and assured to solve the matter within 7 days. Am I get back Rs.8000/- which was wrongly debited from my account? please suggest.

Dear sir,
I am a retired person from Indian Navy On 31 Jan 2011 . I had open my pension account in SBI branch at Panvel,Dist- Raigad. My A/C No...[protected]. I have visited lot of times to bank regarding my pension and retirement beneficiary ammount. I already submiited my life certificate to bank and they stated that they have forwarded my PPONo.- 09/97/B/S/000162/2011dated 14 Jan 2011 to link branch Belapur a long days ago.I am surprised that three month is passed but I did not get any thing. This type of harrashment is facing by a pension holder who has sacrificed his life for the safety and security of this country. I want to know by whose mistake it is ? All my retirement benefit has been depend upon the bank proceesing and clearing the amount.
2. Please look after this matter immediately for betterment of the pension holder and their family member.
Your's faithfully,
Mintu Rej
[protected](mob)

Dear sir
mera name dilip mishra mera a/c [protected]
hai jes par mujge atm card presit kiya gaya parantu wah atm card mujhe prapt nahi hua atm card farm sabmmisian ke samay maine atm carge 200 rupaye jama kuye the jiski parchi mere pass hai mai jab apne atm card k bare me puch tach karta hu to mughe har baryahi sunane ko milta hai ki apka atm card apko bheja ja chuka hai aur wah apko jald hi prapt ho jayega parntu jab mai janana chahata hu ki mera atm card kab se bheja gaya hai to mughe sunane ko milta hai ki jfarwari 2010 ye sab jankari lene ke uparant maine apne branch jaha par mera a/c hai sirs 2616 me 03-04 bar camlain bhi de chuka hu parantu abhi tak mujhe koi uttar nahi mila hai
mere branch me koi bhi bank adhikari kisi bhi castumer se acchi tarah pesh nahi atta
atah apse agrah hai ki hamari madad kare
dhanyabad
dilip mishra
A/c - [protected] (sirsa 2616)
kunwar patti jewaniya
meja allahabad
uttar pradesh 212305

dear
sir allrady complaint to sbi CUSTOMER CARE Complaint Ticket Number : CC[protected] [ 7 apr ] but tall date not reply to me

Name : Ahsan Ullah Khan
Bhopal
Account Number: [protected]
Branch Name: MLA Rest House
Email : [protected]@gmail.com
Phone No :
Mobile No : [protected]
Product : Bank Charges
Complaint : Bank Charges - Revised charges not intimated
Message : Dear Sir,&lt&br&lt&br&gt&&gt& I am Govt. employee of State Govt of madhya pradesh. I took a Personal loan of Rs:100000 from SBI MLA Rest house branch Bhopal, in the year 2007 and at the time of loan sanctioned the interest rate was 12% per annum, and no monthly or quarterly statement was sent to me and in between my salary got delayed and because of which there were few installments got delayed , Now when i took the statement from bank the interest rate charged to me was 13.75% and no such information given to me.&lt&br&lt&br&gt&&gt& &lt&br&lt&br&gt&&gt& And now when i asked for the complete statement of my loan account i have been denied and also the bank people are not ready to tell me the Principal amount and the interest part in the Outstanding amount as on date. &lt&br&lt&br&gt&&gt& &lt&br&lt&br&gt&&gt& Request you to please tell me the principal amount in the outstanding till date and the complete statemnt of my account.

I have been issued SBI Card no [protected] recently. I want to activate the same. Please activate the card and inform me in the following e mail

sub.[protected]@gmail.com
My address
Mr Mukesh Kumar Sharma
Indian Army
H/Q 3 Corps IIT Branch c/o 99 APO
PIN 908503 Dimapur
797112

Dear sir,
my credit card no.[protected]
my latest due amount Rs.14418.45
i paid through PAYNET service but the website showed transaction failed notice
so i immediately droped cheque no 934720 for Rs.14420.00 on[protected]
but when i login to my SBI account i noticed the above said amount is already debited
from my account PAYNET transaction details as follows
[protected]-paynet[protected]-
[protected] POS PRCH
POS 213824 BILLDESK PAYMEN 14,420.00
[protected][protected][protected]---
so i requested the SBI to stop payment of my cheque no 934720
for rs 14,420.00 dt 07.04.2011 to avoid double payment
so requested sbi card to PAYNET service people and credit the
14420.00 to my sbi cards account which is debited from my account
on 05.04.2011
today 21.04.2011 fine charges on my--credit card----
[protected][protected][protected]-------
12/04/2011 PAYMENT DISHONOUR FEE (EXCL GST 36.05) 350.00 Dr.
19/04/2011 FIN CHARGE ON RETAIL (EXCL GST 85.24) 827.56 Dr.
19/04/2011 TOTAL GST DEBIT FOR CURRENT STMT 121.29 Dr.
[protected][protected][protected]--
check out the attachment PHOTO file
sbi has given one complaint number 'CaseID=[protected]' SBI CARD NO.[protected]
so far there is no action about my money
sincerely,
selvakumar.m
MY EMAIL ADDRESS [protected]@yahoo.com
[protected]@gmail.com

Disappointmet..,
this is very disappinted condition that after being a world level bank. we are not geting ordinery service from State bank of india indore (Sanver road)
3 months is passed but i have still not get My ATM card ...I made complaint to your branch thrice.but all goes in vein..
My friend Jitendra Yadav having the same problem by 9 monthes after deducting 400/- rs..
this is not at all accepted from a world level bank...
thanks
jitendra singh chouhan
indore (mp)
bank a/c no.. [protected]

Dear Sir / Madam,

I've still not given up hope in resolving my concerns though, I haven't received any reply to my previous mail dt. September 4 ,2010.

The contents of my previous mail is furnished below.


Warm Regards,
Binu



Email sent to :chairmansbi.[protected]@sbi.co.in,dgm.[protected]@sbi.co.in
Dated : September 04,2010

Dear Sir / Madam,

I had opened a S.B a/c at your Medical College Campus branch with a
view of being a satisfied customer for ever. To my dismay, this has
been a total failure. Not sure whom to blame !!

I've a very simple request - to grant me transaction rights for Net
Banking. I've been calling various people since opening this a/c for
this purpose. Unfortunately, I'm told they have done their best. Then
who is not doing their job or is it that the software is so complicated
that, it is ir-repairable ???

I've just returned from the branch after having met the manager. She
says she has done whatever instruction was given to her by Mr. Pramod &
still the system is not responding. She gave me a print out of the mail
she had sent to mumbai ( inb.branch/sbg ). I gave her an application to
provide me with a new Net Banking kit to which she said , it'll not
activate either. I asked her for a perfect solution to my concern to
which, she had none. This has pushed me to extreme corners & I have
been very patient all these years & no longer. As such, I requested to
close my a/c to which, I got a very prompt & positive response without
any hesitance - "Please bring your cheque book & the a/c will be
closed". This was the least answer I expected from her !! No effort
what so ever to prevent me from closing the a/c.

Is this what SBI preaches about customer service ? As a customer, my
first point of contact is the respective branch officials headed by the
Branch Manager. They should be the one to sort all the concerns of a
customer in this era of stiff business competition. Rather than, the
customer running from pillar to post to find a solution.

It's all the more annoying when I do not receive any response to my e-
mails except once from Mr.Pramod who had been very helpful when I spoke
to him for the first time. However, my concern is still unresolved.

Whatever the outcome of this mail is, I would highly appreciate a quick
response please. If it's so difficult to provide me with the
transaction rights , I'm all the more happy to close my a/c & move to
SBT, Medical College Branch.

Regards,
Binu K.N

Mob. : [protected]