Hi,
I opened sbi jan dhan yojana account stating that there wont be any charges. It is fine in the starting. Now for almost all transaction beyond threshold of 5, for almost all transaction it seems they are charging some where around 17.70. I transferred rs1 to other sbi account through sbi mingle, even for re1/- they charged around 17.70 which is ridiculous. For profit making they are charging customers without their knowledge. Unless we checked in statement, we do not know why amount getting deducted. Please provide awareness at banks only 5 transactions in online or through atm at sbi branches. We are losing our hardearned money as financial inclusion charges. Please think about people in villages who are illiterates trust nastionalised banks like sbi and do transactions.
If sbi banks do not place banners etc at the branches, some one will launch online campaign to close the accounts of sbi for sure.
sunil jakhar
State Bank of India [SBI] customer support has been notified about the posted complaint.