Hi,
I have received a bill amount of rs. 57778.00 for the month of june 2020 with due date[protected].
I have opted for sbi card flexipay service for rs. 23791.54
I have contacted sbi customer care on[protected] to ask the amount that is due as i have opted for flexipay and as per the sbi team, i have paid the remaining amount of rs. 34000.
I see in the month of june 2020 bill, i am charged rs 2390.44 as finance charges for not paying the total due amount. When i raised request for the same, sbi team is telling it is a mistake from their end but system is not allowing to reverse the amount.
I wanted help in this if customer don't pay attention to the credit card transaction and bill, bank is putting their useless charges. Please help in getting my money back.
State Bank of India [SBI] customer support has been notified about the posted complaint.