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State Bank of India [SBI] Complaints & Reviews

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Updated: Sep 19, 2026
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State Bank of India [SBI] reviews & complaints page 286

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N
narender bhai
Mar 25, 2020
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Address: State Bank of India, State Bank Bhavan, Madam Cama Road, Mumbai-400021. [email protected] 022, Mumbai City, Maharashtra

Hello sar namaskar, sar main unhappy ka message bhej raha hun, koi reply ya call nahin aata sbi se, bahut time se, [protected] par sent karte hai, please solution me, call number-[protected], .. [protected]@gmail.com
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    sameer26121980
    from Pune, Maharashtra
    Mar 25, 2020
    Resolved
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    Address: SBI, Dharwad branch, Dharwad, Karnataka, 580001

    Account Number: [protected]
    SBI Complaint Number: [protected]

    Subject: Third party fund transfer failed.

    Amount debited from our account but not credited to beneficiary account. When we contacted SBI customer support (Complaint Number: [protected]), they said the amount has been processed from SBI end and we (customer) has to check with beneficiary bank ourselves if the amount is credited to beneficiary account. As we are SBI customer, we expect SBI to enquire beneficiary bank and make sure the fund transfer is completed.
    Just imagine is the beneficiary bank is in far away city. Does it sound practical for customers to check with beneficiary bank themselves? I request this process needs to be changed in SBI. SBI has to make sure the fund transfers which are initiated by it go through smooth till they reach beneficiary account. It is their responsibility and they should not get away with it.
    Apr 15, 2020
    Complaint marked as Resolved 
    I checked with beneficiary account bank, the amount seems to be credited to the beneficiary account on 14th march 2020. Thanks to Karnataka Bank for providing the information and confirmation. It seems the beneficiary gave us false information and misguided us that the amount is not credited to his account, whereas it was actually credited on the same day of fund transfer.
    State Bank of India [SBI] customer support has been notified about the posted complaint.
    Apr 10, 2020
    Updated by sameer26121980
    Any update on this issue? How long should I wait?
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      Pharing Yangyah
      Mar 25, 2020
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      I have already activated my ATM card but everytime I try to withdraw money from the ATM I am unable to use my ATM card as it keeps on saying inoperative account. The last time I checked, i.e, the same month I applied for my ATM card, the bank employee said that it was working, just after a month I activated my ATM card and now I am facing this problem. It is hard for me because I went out of my State and could not contact my Branch.
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        John Yelugundi
        from Hyderabad, Telangana
        Mar 25, 2020
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        Address: Koramangala Branch, Bangalore, Karnataka

        Hi, i have taken a home loan from sbi koramangala branch, bengaluru which got disbursed in dec 19 where i have paid the legal fees already initially. However, they have just deducted slop charges again of 1000/- within just 3 months in this month. I believe it has to be either after 3 or 5 years. Kindly, request you to look into this and do the needful. Thank you, john
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          Parthasarathi Nayak
          from Powai, Maharashtra
          Mar 25, 2020
          Resolved
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          Resolved

          Address: amazon mumbai, 756020

          My name is parthasaarthi nayak and i had ordered
          Shadow of the tomb raider (Ps4) of rs. Amount (1358) in amazon on[protected] and after[protected] i cancelled this order due to personal reason. And on[protected]
          Amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number
          (965765) and told me to fill charge dispute form but sbi bank doesn't have such policy. So
          Please kindly respond to this complaint it's very urgent.
          Thanks you sir
          Mar 26, 2020
          Complaint marked as Resolved 
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          Mar 30, 2020
          Updated by Parthasarathi Nayak
          Hello, help me please..
          No reply anyone..
          Mar 31, 2020
          Updated by Parthasarathi Nayak
          Thank you...
          My money is credit in my bank account...
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            S
            Sairam Nagarajan
            Mar 24, 2020
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            Address: 600044

            My internet banking access username is deactivated by SBI. And no proper way to activate it through online.
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              U
              umendraOm
              Mar 24, 2020
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              Address: Jodhpur, Rajasthan, 342011

              I have taken education loan for my daughter's mba degree course from nmims and have applied for admission cancellation (Been 3 months now). But the nmims college is not moving forward with cancellation process and is forcing me to pay the emis though i have already the required amount which 20% of the admission fee. And this is cheating & harassment from college's side.
              Yesterday i went to the sbi branch where my account is to know what my bank can do for me? About after 30 minutes got call from [protected] saying that she is from bank. I am an a grade government officer and was considered a valuable customer of my bank. I tried to explain my problem to her but she didn't listen and threatened me that she'll block my account and keep it on hold. Please look into the matter.
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                M
                mega33
                from Hyderabad, Telangana
                Mar 24, 2020
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                Address: 14-153-1A, BACK SIDE OF OLD VANI CONVENT, GUDIVADA, Krishna, Andhra Pradesh, 521301

                Dear sir, i have a savings account in sbi [protected], guidvada main branch (Code -00841), i am working at ex-station, without proper information sbi stops my money withdraw transaction but sbi accepts all types of deposit transaction, during this time i lost my goodwill at my office staff and friends, too much suffer to my family members because of i deposited money in my account for my family in that time bank accepted but when i was withdraw or transfer or payments bank was restricted my transactions, due to this system i lost my goodwill and suffering lot of problems. There was a medical emergency suddenly sbi stuck the transaction. If any personal loss was occurred who is the responsible.
                On[protected] i was back to home from ex-station (On leave) meet my branch for kyc updating successfully bank staff said to me please wait 24 hours then continues your transactions. I was left my city on job but on[protected] onwards i am facing same problem again. I deposited money in my account for my family in that time bank accepted but when i was withdraw or transfer or payments bank was restricted my transactions, there was a medical emergency and with your irresponsibility i lost my family (Relative was died) member during this main reason. Who is responsible for this situation. I am going to fighting against this reason for compensation of 50, 00, 000/ - or job in sbi to my family.
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  J
                  jaykant dand
                  Mar 24, 2020
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                  Address: 173 Chalisbigha Plots, Akola, Maharashtra, 443101

                  I, jayshree jaykant dand, having my pan no. Abapd5688e & cdsl dp. Id no. [protected] have
                  Applied for an sbi card equity ipo viz application no.9078596 through my axis bank account no. [protected] and you have blocked my amount of
                  Rs.28690/-. On enquirying for the status of ipo allotment it is found that neither shares of sbi card
                  Alloted nor amount has been refunded / unblocked till now. Kindly look into the matter urgently &
                  Instantaneously unblock the amount in my bank account. I am enclosing herewith scanned copy of e-receipt
                  For equity ipo payment for your ready reference.

                  Contact us on
                  [protected]@gmail.com
                  [protected]@rediffmail.com
                  [protected]
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                  Hi, we are open to help you! Please share with us your registered contact number and we will get back at the earliest.
                  Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                    L
                    Mar 24, 2020
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                    Address: Rajaram Timeber market, near rescourse naka kolhapur, Kolhapur, Maharashtra, 416007

                    On dated 19 february 2020 i was going cdma machine at timber market branch, kolhapur for deposit the cash for installment rs. 14000/- but machine blocked my money.
                    I am lot of time goes to branch manager but he said that the money will be deposit soon but yet money not add to my account.
                    I am request to your that please send money to my account as quick as possible.
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      A
                      A.k. Meena
                      Mar 24, 2020
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                      Address: VILLAGE UNDA POST RATAWAD, TEHSIL AND DISTRICT BARAN, Baran, Rajasthan, 325205

                      Sir

                      Mere ac no.[protected]
                      Ifsc -SBIN0031257

                      Me se 16march ko bina kisi Karn ke 2329.26rs. money kaati Gyi hai
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                        wasimkhan21
                        Mar 23, 2020
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                        Address: Banswara, Rajasthan, 327001

                        I did not receive failed transaction refund of Rs 26349 even after 5 days..unable to check complaint status at there pathetic website
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                          R
                          Reo Rakesh
                          from Powai, Maharashtra
                          Mar 23, 2020
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                          Address: Nilanchal nagar Bashudev nagar 3rd lane, 760010

                          I had ordered a product (Ant esports mk 1000) rs= 2049 from amazon.
                          And later i had canceled the product. As per the sbi rule i should have got my refund within 4-5 business days, but it's the 13th day, yet i haven't got my refund.
                          As per amazon they have forwarded the refund to sbi, but its not showing on my account. Sbi should please check the issue and i should soon get my refund back soon and solve my problem
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
                          Dear
                          My account was debited many time amount was only 5 rs. Narration showing that Narration that (FI Txn @ CSP outlet[protected] Withdrawal @Merc I1639467)
                          Please refund at earliest.
                          Account number [protected]
                          Name Aadam Kathat
                          Mobile [protected]

                          Thanks
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                            vishwesh pal
                            from Varanasi, Uttar Pradesh
                            Mar 22, 2020
                            Resolved
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                            Resolved

                            Address: shabtara jalalpur ambedkar nagar, 224149

                            Respected sir-i fillup a online form for bhu set 2020 on date-19/03/2020for a candidate and make apayment by sbi bank through net banking. But on payment time servor error&pament is not suessfull&amount is deducted.. And again payment on date-20/03/2020 but same problem create again.
                            So please sir help me for refund deducted mony-408/00&408/00ruppes deducted on date 19,[protected] alternative.
                            Mar 30, 2020
                            Complaint marked as Resolved 
                            sir-my issue will be resolved on date 26/03/2020 &deducted money reach to my account. so many thankks all team consumer complaints team.
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              C
                              chitta.mohanta
                              Mar 21, 2020
                              Resolved
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                              Resolved

                              Address: 721301

                              To,
                              The chief branch manager
                              State bank of india
                              Main branch

                              Subject: charge dispute "refund never processed"

                              Dear sir

                              A refund of 900rupees was successfully processed on 10th march 2020 to my account. Refund reference #[protected]. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

                              I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

                              I have confirmed with amazon and they have successfully processed the refund

                              Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
                              Apr 4, 2020
                              Complaint marked as Resolved 
                              Still NOT reslove my Problem...Pl look at this matter highest priority.
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
                              Mar 23, 2020
                              Updated by chitta.mohanta
                              Still not resolve my problem
                              Mar 27, 2020
                              Updated by chitta.mohanta
                              Still not received any amount on my account.
                              Apr 01, 2020
                              Updated by chitta.mohanta
                              Still not received...pl look highest priority level.
                              Apr 04, 2020
                              Updated by chitta.mohanta
                              Still not reslove my problem...pl
                              Apr 05, 2020
                              Updated by chitta.mohanta
                              I have not received my money in my account..pl look at this highest priority.
                              Apr 19, 2020
                              Updated by chitta.mohanta
                              Reslove the problem
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                                Dipankar Gaye
                                from Kolkata, West Bengal
                                Mar 21, 2020
                                Resolved
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                                Resolved

                                Address: 700146

                                I return my product with amazon. They had initiated amount in my bank but i didn't got my refund yet.
                                Referemce no.: # 387420
                                Account no : [protected].

                                Amazon has clearified that they have initiated amount but bank didn't credited in my account
                                The date of trasaction was 08/03/2020.
                                The date of refund initiated was 10/03/2020
                                Kindly refer these details and inform me on my email id as soon as possible
                                Thank you
                                Mar 31, 2020
                                Complaint marked as Resolved 
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  sparshsaraogi
                                  Mar 21, 2020
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                                  Address: Kolkata, West Bengal, 700039

                                  My name is sparsh saraogi and i had ordered mi 10000 mah li-polymer power bank 2i (Blue) with 18w fast charging of rs.899 in amazon on 12.03.2020 and after 13.03.2020 i returned this order due to personal reason. And on 13.03.2020 amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number 620418 and told me to fill charge dispute form but state bank of india doesn't have such policy. So please kindly respond to this complaint it's very urgent. My card number is [protected].
                                  (Bank statement and screenshot of order attached)
                                  Thank you sir
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    sarit.chakraborty
                                    from Delhi, Delhi
                                    Mar 21, 2020
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                                    Address: Kolkata, West Bengal, 700051

                                    To
                                    The nodal officer,
                                    Sbi card

                                    I request you to stop your further cheating (Unfair business practice) and repeated customer harassment which is now
                                    Becoming mental torture for a common middle-class person like me with risk-averse mentality. I am a respectable citizen
                                    Of this country and have no debt (Rs. 0) against me anywhere in this world.
                                    As mentioned repeatedly in all my earlier mail, there was no due as shown to me on 06.01.2020 from my login account
                                    As i and the marchant refunded back all the amount spent in the previous cycle before the due date (06.01.2020) so there
                                    Was no question arisen to credit further amount from my end into this a/c.
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      Pbt0131
                                      from Powai, Maharashtra
                                      Mar 21, 2020
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                                      Address: Gecv Thithal road valsad, Valsad, Gujarat, 396001

                                      Sir tomorrow i pay fee for college during tarsaction that was stopped no msg is send to me tu cut my money during any issue the process is not complete but my miney was debited from my account. During tarnsction the process not completed yet but the moneyy is debited from my account. It was gtu regular exam form fees and i heartfully requested to help me to give my refund. Thank you
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                        Sampat650
                                        Mar 21, 2020
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                                        Address: Chennai, Tamil Nadu, 600048

                                        I had a savings bank account with state bank of india, thirumangalam branch, chennai.in the year 2016, i shifted my residence to varadharajapuram, near mudichur. Since there was no branch of sbi near my residence, i continued operating from thirumangalam branch, which was 35 km away. Fifteen days back, a new branch of sbi was opened in mudichur.
                                        I decided to transfer my account from thirumangalam branch to mudichur branch. I approached the branch manager of mudichur branch and enquired about it. She told me that it is possible to get the transfer as per my request. She advised me that i should go and give a request letter to thirumangalam branch. I told her that my account was transferred from bangalore to chennai in the year 2012 and there was no requirement for such a request. Thirumangalam branch completed all the formalities on my oral request. She told me that the rules have changed now. I just asked her how come all the rules in sbi are changing only against the interest of the customers and not a single rule changes in favor of customers. There was a rude reply ‘yes’. I didn’t expect anything better! She told me that if i go and give my request letter, they will transfer the account immediately and while returning from there i can even confirm that the account is transferred. I thanked her and went to the thirumangalam branch.
                                        When i went to thirumangalam branch and submitted a letter, they asked me to produce an identity proof. I told the accountant, who attended my request that i have got the passbook, which has got my photograph, address etc., and on checking the passbook she can confirm my identity. She didn’t agree. I told her that i submitted my photo, aadhar card copy, passport copy etc., for their kyc requirements just 15 days earlier. She told me that she did not keep any such details and everything was sent to the concerned department. Is it so difficult for them that they can’t even keep a scanned copy of our details for such emergency requirements? If in case a fraudster comes to the bank how can they verify the details? He would be more prepared to answer them than they are! Basically, what is the purpose of collecting the kyc details? To send it to some other department for filing? I told her that i am 70 years old and she can’t expect me to go get my id proof again. I requested her in a raised voice to check my passbook and do the needful. She advised me to meet the bank manager.
                                        I met the branch manager and explained everything. After seeing my passbook and checking my account the branch manager told me that change of branch can be done using my mobile! She also helped me to log in to my account in my mobile and completed the business. Unfortunately, thanks to the ‘sbi systems’, i didn’t get my otp for completing the business. After trying twice, she told me that since i didn’t get my otp, she is instructing the accountant to do it using her computer.
                                        The accountant tried to do it. But her computer couldn’t recognize the mudichur branch. Two more persons also tried but they also couldn’t get the mudichur branch in their computers. Finally, they told me to contact the mudichur branch and explain the difficulty. I tried to get the mudichur branch manager and there was no access to any telephone. Since i didn’t expect this problem, i also did not get the phone number of the branch. It was partly because the attitude of the branch manager was very rude.
                                        I came back to mudichur branch and explained the problem. They immediately called the thirumangalam branch accountant and explained the procedure on how it should be done. Such is the awareness and skill of the accountant level people working in a busy sbi branch! Mudichur branch people told me to wait for 10 minutes so that they can let me know whether the job is over. Since i had my taxi waiting and since it was already waiting for more than 20 minutes and i was not sure whether i will be able to get the result in 10 minutes, i told them that i will call them after half an hour. They agreed.
                                        I just went to the branch manager to inform her about the progress. She told me to call her the next day afternoon at 3.45 pm. The same lady had told me in the morning that i can get the confirmation while coming back from the thirumangalam branch. When i asked her she started giving me a lecture! Since i knew that the job was a less than 5-minute job as explained by the thirumangalam branch manager, i just tolerated her and listened. When i called her the next day at 3.45 pm, she said the account has been transferred.
                                        Today i checked my account on my computer. The account is transferred alright. But i had a shock when i saw that the thirumangalam branch people had credited my account with an interest of rs.112/- and then debited the same amount before transferring the account.
                                        Effectively, they have saved sbi by stealing that amount from me. Will it go to set right vijay mallya or yes bank accounts or the 76, 000 crores they wrote off last year, god knows.
                                        I am now wondering whether these people should be called # or crooks. For less than 5 minutes job which could have been done using my mobile, my loss was around rs.2, 000/-!
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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