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State Bank of India [SBI] Complaints & Reviews

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Updated: Jul 16, 2026
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State Bank of India [SBI] reviews & complaints page 288

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L
from Pune, Maharashtra
Mar 16, 2020
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Address: 443001

Hi,
I was at sbi atm to withdraw money, but atm went offline and transaction timeout, but my money debited from account, and no money received.

My amount is 8000.

I have also given a complaint about it at my home branch and online also.

Its been 7 days, but no money received in my account.
My complaint ticket : [protected]

Look into this and give my money back.
I will be complaining to rbi, if i didn't receive money in 2-3 days.
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    Thoudam Suraj
    Mar 15, 2020
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    Address: Th.Nimai Singh H.No.217, khaidem Makha Leikai, Khaidem Heigrujam Road, 795134

    The chief branch manager
    State bank of India
    Main branch

    Subject: charge dispute "refund not processed"

    Dear sir

    A refund of 1000 rupees(Rs.500 and Rs.500) was successfully processed on 12 March 2020 to my account by paytm. This amount should have been credited to my SBI account ([protected]) by now, but i have not received the refund till now.

    I have confirmed with paytm and they have successfully processed the refund and they provide a reference number 75503720073038811566685

    Kindly accept my request and refund my money.

    Thanking you
    State Bank of India [SBI] customer support has been notified about the posted complaint.
    Hi sir i had recharged a jio number on 16 feb. 2020 at 11:13 am ..through Google pay..the amount of rs. 100 debited but recharge not successful...
    .
    .i have contacted jio and google pay ..they suggested me to complain bank...for charge back

    UPI transaction Id[protected]

    plzzz refund me soon
    tiffany singh's reply, Mar 13, 2020
    My SBI Account no. is 33080528623

    Branch code- SBIN0012531
    I did not get my refund in my bank account which is credited by amazon through upi.

    REFUND REFERENCE NUMBER[protected]
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      Arjun Tottaramudi
      Mar 15, 2020
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      Address: Near Airtel tower ,koyyalagudem(mandal), 534311

      To, the cheif bank manager, koyyalagudem, branch
      A refund of 515rupees was successfully processed on 07 march, 2020 to my account. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

      I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

      I have confirmed with amazon and they have successfully processed the refund

      Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
      State Bank of India [SBI] customer support has been notified about the posted complaint.
      I have open sbifastag account in jan 20. And first credited 500, .00 and then 200 . I hav details of online transactions. But till date these amount havnt credited in my sbi fastag acc. I also sent mail 3 time to sbi. Not no action has been taken
      Sir/Madam,
      How to get the RRN number without using net banking, Because I tried to find it in my netbanking, but it does not working
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        narender bhai
        Mar 15, 2020
        Resolved
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        Resolved

        Address: कोर्पोरेट सेंटर, मैडम कामा रोड, मुंबई ४०० ०२१ भारत, Mumbai City, Maharashtra

        Hello namaskar, sar kafi logon ke pass aaj bhi simple phone hai, bechare old type people, jinke paas aaj bhi simple phone hai, jinka guzara bhi badi mushkil se hota hai, aur vah bachade lambi line mein lage rahte hain, bankon ke chakkar kat kat kar pareshan ho jaate hain, so please sahab main chahta hun ki sbi no queue ki site chalu ki jaaye, aapki bahut meherbani ho gayi, thank you very much, name-narender...,... Call-[protected]... [protected]@gmail.com
        Jun 2, 2021
        Complaint marked as Resolved 
        Call-9389203710, [email protected]
        State Bank of India [SBI] customer support has been notified about the posted complaint.
        Cash back rs592 by Amazon is not received in my account
        Amezon payment refund but sbi bank did not credit my account.
        kumar@abhi's reply, Mar 11, 2020
        did not payment sbi
        Rs.295/- unauthorised multyple deduction in a single month.
        Today in single day 3 times deduct the amount rs.295/[protected]. my oneday salary is rs.255/-. plese take serious.
        Refund Referance #IN[protected] from AMAZON.IN RS.14979.00
        ON 05/12/2019
        STILL TODAY NOT YET DEPOSITED IN MY ACCOUNT
        Sir,
        Kindly want to know detail about this investment amount debited from my account without my concern
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          S
          Shubham Gharde
          Mar 15, 2020
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          Address: Sirsoli, Nagpur, Maharashtra, 441106

          My account are hold to please sie my account unhold are provided me my account is saving account and my mobile number is [protected] so, please unhold my account .

          Thank you,
          Sir

          Your customer
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            P
            parandama
            Mar 15, 2020
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            Address: Madhapur, Hyderabad, Telangana, 500081

            The bill generation date of sbi irctc card is on 8th of every month.
            There was a pending bill of 21990/-
            I have cleared the payment by paying an amount of 21991/- on 6th jan 2020, which was received by sbi on 7th jan 2020.
            Which means i have cleared all pending amount and now 0.00 pending on my card.
            But later they have charged and mount 3494/- saying its the interest amount on previous month pending bill.
            I have told them that give explanation on this but till now they have no reply.
            And always calling me to pay the bill.
            State Bank of India [SBI] customer support has been notified about the posted complaint.
            Security guard at motibanglow branch dewas misbehaved with me and asked to leave the bank because I came into Capri not full pant.. is there any guideline for the consumer what they should wear or what they should not..
            Bank falsly deducted my account Rs 59 drs please be refund it otherwise I will quit my account
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              B
              from Powai, Maharashtra
              Mar 14, 2020
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              Address: 236/5 mayur nagar musakhedi, Indore, Madhya Pradesh, 452001

              Dedication from account
              Dedication of rs 295/- from my state bank of india sbi account
              Dear, sir i am not in anyway a member of investment intermedi. It's is very much regretted to state that a sum of rs.295 was deducted from my state bank account on 13/03/2020 without my consent. A message from my bank was received on my registered mobile as your account debited inr total - 295/- transferred to investment intermedi.
              Transaction details :- 13 march 2020
              Transfer to [protected] investment intermedi - sbi mandate txn camden town tec
              Please take necessary action to reverse the deduction amount immediately
              State Bank of India [SBI] customer support has been notified about the posted complaint.
              Mar 14, 2020
              Updated by [email protected]
              My account details contact [protected]
              AC xxxxxxxx028
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                O
                outlier
                from Hyderabad, Telangana
                Mar 14, 2020
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                Address: 431401

                Hi,
                I am located in bangalore so i am trying resolve some problem through email as they have email assigned to each branch.
                It's been almost a month i am not getting response from sbi, parbhani maharashtra branch. I have sent several reminder emails still no bothering to reply on one single mail. I have home loan account with sbi and still they are treating me like this. This is totally unprofessional way to treat your customer.
                Email address: sbi.[protected]@sbi.co.in
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  Samar Debnath
                  Mar 14, 2020
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                  Address: Noagaon, Kamalpur, 799285

                  My account was debited csh 17000 what is this i tried to atm withdraw 17000 the rupes could not get but debited for my account then revirse atm withdrawal creadited to my account 17000 but then csh wdl debited 17000 where is my 17000 rupees, plz tell me that what is csh wdl and plz help my 17000 rupees was debited where it was i could not get the rs
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                  is it resolved??
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                    M
                    Manuj Dwivedi
                    Mar 14, 2020
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                    Address: 144001

                    Hi, my id 97926837is. I had opened demat account with sbi, 6 months ago but i am not able to do any trade because while doing fund lien, it gives an error "e broking registration is not available. Please contact branch". Till date already 2 months are over and my problem is still same. Could you please help in getting my thing resolved. I am facing huge losses because of the delay
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      Sahil065
                      Mar 14, 2020
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                      Address: Room No 5 Thakre Chawl Vare Compound Dahanukar Wadi Kandivali West, Mumbai City, Maharashtra, 400067

                      Dear team,

                      Kindly help me to recover my money back from investment intermedi, because many times rs.295/- has been debited from my account saying transferred to investment intermedi and i really dont have any clue what company is dis. And i never invested any amount in my whole life on such companies. Its really horrible. Its totally fraud. We earn money in the month and unecessarily the amount is debited which we dont know. Its really harassing and it is effecting damn badly to us because we are below poverty line and we earn on daily basis. Debiting such amount we cannot effort. So kindly look in this matter on asap basis. Waiting for precious feed back or reply.
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        M
                        MULTI MOVIES
                        Mar 13, 2020
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                        Address: New Delhi, Delhi, 110064

                        Hi,

                        Amount of rs 500 was deducted by sbi gen pai. I dnt know what changed suddenly and i never selected for personal accidental insurance but they still deducted my money. I need my money back and dnt want any pai. Toll free number and branch is not doing anything.

                        Name - wajid ali
                        Account number - [protected]
                        Branch - subhash nagar new delhi
                        Contact prateek-[protected]

                        I need refund for the money deducted from my account.
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          PARANJAPE PHADNIS COMPANY
                          Mar 13, 2020
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                          Hello,
                          With reference to subject cited above, this is a complaint regarding non corresponding of your team, to our issues about kyc updating and top up. We have provided all the documents needed to your team twice and every time we contact the customer service, they push us for 2-3 business days. We are absolutely fed up with this service. We were given an agent’s number at the place we stay, and upon contacting him, he informed us that he is not working with sbi fastag anymore, so the information is also wrong that is being circulated. They do not even provide us a number of any higher authority. If this issue is not resolved by tomorrow, i will have to file a complaint with some higher authority and that will be on a public platform such as twitter and facebook.
                          Kindly do the needful at the earliest.

                          Regards,
                          Ashok paranjape
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            Sathish Pandu
                            Mar 13, 2020
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                            Address: Qtr-344E, sec-3, ukkunagaram, Visakhapatnam-32, Visakhapatnam, Andhra Pradesh, 530032

                            To,
                            The chief branch manager
                            State bank of india
                            Project office, balacheruvu branch
                            Visakhapatnam steel plant,
                            Visakhapatnam-32

                            Subject: charge dispute "refund never processed"

                            Dear sir

                            A refund of 776 rupees was successfully processed on 01 march, 2020 to my account. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

                            I have called the state bank of india customer service including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

                            I have confirmed with amazon and they have successfully processed the refund

                            Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              Ramendra28
                              from Jaipur, Rajasthan
                              Mar 13, 2020
                              Resolved
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                              Resolved

                              I booked a ticket on redbus through amazon pay using bhim upi through my sbi account later i cancelled the seat i was liable to receive refund for the same but never received it. On my amazon transaction history it is showing that refund has successfully processed but my sbi account is not reflecting any thing. Customer service agent @ sbi have absolutely no idea of the process and refund and asking me to contact amazon and vice versa.

                              Refund reference no. Provided by amazon to me is[protected]
                              Mar 18, 2020
                              Complaint marked as Resolved 
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                Varunanand15
                                Mar 13, 2020
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                                Address: Fatehabad, Haryana, 125050

                                My name is varun and i had ordered (Product) of rs.357 from amazon and i returned this order due to personal reason. And on 4 march, 2020 amazon initiated the amount to my account but i still didn't get the money. Amazon sent this reference number[protected] and told me to fill charge dispute form but state bank of india doesn't have such policy. So please kindly respond to this complaint it's very urgent.
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  im_soni67
                                  Mar 13, 2020
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                                  Address: Bijwasan, SW Delhi, New Delhi, Delhi, 110061

                                  Good morning,
                                  I am sbi account holder since 2016 facing many problems with sbi bank as i have complained many times but i didn't get any resolution from the sbi side since i opened the account, in this year of month of march i was charged for mab and sms charge in total of rupees 240 rupees.
                                  I called to sbi contact centre had a word to the floor supervisor his name was naveen he was telling me this might be the atm fees or the sms charge even he was not quite confident and accurate on his on word. I called multiple times to sbi contact centre but never ever got the best results, i'm not feeling comfortable with sbi bank that's why i afraid to keeping balance in sbi bank, don't know why? And when? They will deduct the amount.
                                  Only that's the reason i was not maintaining the balance i knew pretty much they will be kept on charging me for sms, mab, cdm etc. I am having account with hdfc bank and axis bank but didn't got any such charges deducted in multiple from them but being a govt. Bank the sbi is charging to their customers and increasing their revenues.
                                  The sbi is not providing the satisfactory services to the customers there are over 42 millions of customers of sbi and many of them are suffering from these charges they have been calling to the contact centre but they are not getting a resolution from them.
                                  Whenever call to them they only tell, they have only limited access to take the complained and escalate the complaint to the concerned person even they cannot go through our account details also they cannot go through the recent statements.
                                  Sbi is providing such a worst services. If someone is need to have previous 2 years of previous statement but they can not fetch the statements online as a supervisor was telling me, its restricted from the sbi policy to avail the statements one's by going to the home branch they can avail there statements itself from the sbi.
                                  I open the account in sbi i had not to open the account but i thought this is the government bank i should have an account in government bank i availed the account from sbi i was wrong.
                                  Now if they will refund my recent anonymous charges then i will make my mind to continue with sbi bank or else i will surrendered my account.
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                                  Mar 13, 2020
                                  Updated by im_soni67
                                  Account No : [protected]
                                  IFSC CODE: SBIN00014585
                                  NAME: RITESH KUMAR SONI
                                  Email: im.[protected]@gmail.com

                                  Please do needful.
                                  I am your (SBI Bank) sincere customer had an account for a long time as you have already charged me multiple times please return the anonymous charges.
                                  Feedback: If you are charging for anything do mention under the narration coloumn clearly this charge is for that service.
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                                    Libyfernandez
                                    Mar 12, 2020
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                                    Address: Kannur Road,Kuthuparamba, Kannur, Kerala, 670643

                                    I had purchased a lenova ideapad 130 81h700bdin 15.6 inch laptop on 5th february 2020. But i cancelled the order because when i recieved the item it was damaged and asked for refund. The refund was initiated by amazon on 20th february 2020, on the day they recieved their product back. The refund reference number of this was in[protected]. Now it is nearly 20 days and it hasn't yet been reflected in my account. I registered a complaint with amazon.in too. Their representative told me that they already sent the refundable amount to my account and the problem is on the bank's front. I called the toll free number of state bank, but the bank denied that they can't help me too.
                                    So i request you sir to take immediate necessary steps towards recovery of money, for which i am paying interest as it was a personal loan to be paid in 6 months taken for online purchase.
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                                    Mar 13, 2020
                                    Updated by Libyfernandez
                                    Bank Account name is Mary Fernandez
                                    Mar 13, 2020
                                    Updated by Libyfernandez
                                    Refund amount is Rs.23068.(twenty three thousand and sixty eight)
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                                      s_gauttam
                                      from Powai, Maharashtra
                                      Mar 12, 2020
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                                      Dear sir
                                      I purcased an order from amazon and by some reason i cancelled it but this is prepaid order company refunded my amount on 4th march 2020. I call on merchant for credit my amount but they said for bank customer care no and decline for it. Merchant send me mail by informative refund refrence no by[protected] on card no [protected] (Sbi card). But till date i didn't get my refund in my card or bank account.
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                        nitishrana
                                        Mar 12, 2020
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                                        Address: hathras, Hathras, Uttar Pradesh

                                        Dear sir
                                        My account have not been credited as myntra have provided the referral number[protected] of my refund. I have raised the complaint on 18th of january and till now have not received any amount in my account.
                                        I will be highly thankful to you if you will take a serious action as soon as possible as i had words with every executive of yours and my issue have not resolved yet.. Further mentioned below are my details
                                        Nitish rana
                                        [protected]
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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