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State Bank of India [SBI] Complaints & Reviews

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State Bank of India [SBI] reviews & complaints page 288

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R
rdkn83
from Hyderabad, Telangana
Dec 30, 2019
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Address: Indore, Madhya Pradesh, 453446

On 11/12/2019 booked train ticket through irctc app payment mood phonepe.
Due to technical issue from bank side my amount deducted but ticket not booked,
So bank should return money but after 10 days they are telling contact phonepe. They will return
I inform phonepe is just intermediater, money is debited from my account not phonepe.
Both phonepe and sbi bank blaming each other till date, every i call and getting same reply from both side.
Now 20 days gone and still i didn't receive any amount, now tell me whose fault
State Bank of India [SBI] customer support has been notified about the posted complaint.
Jan 03, 2020
Updated by rdkn83
3 days over after filling complaint and still no resolution
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    M
    mukeshs19866
    Dec 30, 2019
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    Address: Bhagwan Bazar Chapra, 841301

    Hi,
    My self mamta kumari singh, i deposited a cheque (Rs.5580) from indian overseas bank to sbi at bhagwan bazar branch chapra, by 9th december 2019, but the cheque is not clear/credit to my own account, and the bank employ told me so who given the cheque the problem with them own account thats why its not credit to your account but after that i have checked with that guy who given me, that guy also visited to his bank branch and he is telling there is issue with my account and amount is also available.. So please look into this and try to clear it asap.
    State Bank of India [SBI] customer support has been notified about the posted complaint.
    Jan 07, 2020
    Updated by mukeshs19866
    Still not getting any updates from SBI Bhagwan bazar chapra Branch...
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      A
      Abhishek_6789
      from Muzaffarpur, Bihar
      Dec 30, 2019
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      While using phonepe upi to recharge my jio number the amount got deducted from my account but didn't reach the merchant. I complained about this in phonepe and after 25 days of waiting all i got was that they have successfully transferred the money and it's the bank's responsibility to know the whereabouts of my money.

      Phonepe continuosly suggested me to file a chargeback request for my transaction but on contacting the customer care of sbi they didn't take any action and rather told me to take the matter to phonepe again.
      Phonepe is telling that they are not responsible and i should file a complaint at cms sbi under atm card section under the payment gateway section. I tried filing the complaint multiple times but on submitting the complaint the page just opens again and no complaint ticket number is generated. I tried the official website, their official app yono but the same result, i'm not able to file a complaint. And they are not replying via email too.
      Kindly help me to reach sbi customer care, as i would like to file a chargeback request for my transaction.

      Name : abhishek kumar
      Transaction id : p1912052250051473465606
      Utr :[protected]
      Amount : 444
      Date : 05/12/19 @10:50 pm
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        A
        arulraj@vijay
        from Hyderabad, Telangana
        Dec 30, 2019
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        Address: 624802

        I had a sbi rewardz point of 364 points (Rs.91).
        I have tried to recharge my mobile number of rs.599.
        Based on the rewrdz point 364 points (Rs.599-91=rs.508) it shows me to pay a remaing amount of rs.508.
        I have processed all the steps.
        But the amount has been deducted from my card and the recharge has not been done.
        Please refund my amount of rs.508.
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          A
          abhipatil007
          from Nichlaul, Uttar Pradesh
          Dec 30, 2019
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          Address: Aurangabad, Maharashtra, 431003

          I am having saving account in state bank of india. On 30 nov2019 bank deduct rs.1500 from my account without any reason and without my permission.
          So i want my money back and i want rs.30000 as compensation form bank.
          My saving account no - [protected]
          Branch - garkheda aurangabad maharashtra.
          Mobile no-[protected]
          Email id - [protected]@gmail.com
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          Kioskbankmitra fraod company
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            K
            karthikeyan R 12
            from Vellore, Tamil Nadu
            Dec 29, 2019
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            Address: 625005

            Hi team

            Iam holding sbi savings account in madurai. On 27/12/2019 an sms received in my mobile that rs 500 has been deducted from your account and shows some kind of transaction id and merchant name like debit swoo [protected] 25-. After thal i check my account via net banig and found rupees 500 has been deducted from my account. It was pathetic i did not done nay transactions regarding that the nhow come my hard earned money could be deducted. I need a justification for this or else ill file a complaint against the bank. I need a proper justification and a refund. I can see few of them also lost their money in this case
            State Bank of India [SBI] customer support has been notified about the posted complaint.
            Bhai paisa refund aaya kya
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              K
              Kamran7805
              from Mumbai, Maharashtra
              Dec 29, 2019
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              I have puchased samsung m30s mobile online from amazon shopping app on 17th october, 2019 and cancelled the same order on 19th october. Amazon has issued the refund amount to my sbi bank account no. [protected]. But the amount is not yet credited to my account. The amazon reference number is 224059. I have also sent an email to the respective sbi bank branch but i did not get any reply.
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                A
                Arijit5
                from Kolkata, West Bengal
                Dec 29, 2019
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                Address: Kolkata, West Bengal, 700008

                On 27th december, 2019 i made an online booking of hotel via goibibo through sbi debit card but within a few minuhad to cancel it on account of an emergency.. It was worth 34369/- and the goibibo has apparently claimed to have completed its process of initiating the refund whenever contacted but still now no amount of money has been refunded in my account. Upon contacting the bank they are referring the matter to goibibo and goibibo is pointing fingers to the bank, both of them are apparently annihilating me by driving me here and there again and again... The bank reference number is: 75503729362036365736408
                Please do the needful i don't care whether its goibobo or sbi, but i need my damned money back!!!?
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  D
                  Deep dutt
                  from Gurgaon, Haryana
                  Dec 29, 2019
                  Resolved
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                  Resolved

                  Address: D43 harphool vihar gali no 8, New Delhi, Delhi, 110043

                  Hello my self deepak dutta. From last two days a girl calling me and my knows persons search by my facebook account she said she's working for sbi collection department she told me about credit card bill around 60000 rupees but i am not user of sbi bank and sbi credit card even i can't use sbi services in my life but she told to my known persons that i am defaulter of sbi bank any many abusing words for me and my friends and relatives which is a crime to harassment to any 3re persons please take the action about this girl and collection agency
                  Dec 29, 2019
                  Complaint marked as Resolved 
                  They are calling me by the below given numbers 09958016003, +911140230702
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    S
                    satyen j mokaria
                    from Visnagar, Gujarat
                    Dec 28, 2019
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                    Address: porbandar, Porbandar, Gujarat, 360575

                    Dear sir

                    To day 28/12/[protected] +10000+10000 three time fraud to me total my complane is 30000 thousand rs dabit my sbi account of phone pe outher custmer
                    So please stop a payment and please return to me
                    My a/c no [protected] of sbi lalit jangson porbandar pin 360575
                    Please chaque and hold my many and return to me
                    My phone no -[protected]

                    Please halp me

                    Account trajection detail
                    Alahalli social service center has requested money from you on phonepe. Rs.10000 will be debited from your account on approving the request - http://phon.pe/glzwo6q4
                    7:30 pm
                    Alahalli social service center has requested money from you on phonepe. Rs.10000 will be debited from your account on approving the request - http://phon.pe/a0b99qsj
                    7:30 pm
                    Alahalli social service center has requested money from you on phonepe. Rs.20000 will be debited from your account on approving the request - http://phon.pe/l0f1gkfu
                    7:31 pm
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      S
                      satyen j mokaria
                      from Visnagar, Gujarat
                      Dec 28, 2019
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                      Address: bharat tv electronics, Porbandar, Gujarat, 360575

                      Dear sir

                      To day 28/12/[protected] +10000+10000 three time fraud to me total my complane is 30000 thousand rs dabit my sbi account of phone pe outher custmer
                      So please stop a payment and please return to me
                      My a/c no [protected] of sbi lalit jangson porbandar pin 360575
                      Please chaque and hold my many and return to me
                      My phone no -[protected]

                      Please halp me
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                      Dec 28, 2019
                      Updated by satyen j mokaria
                      Dear sir

                      to day 28/12/[protected] +10000+10000 three time fraud to me total my complane is 30000 thousand rs dabit my sbi account of phone pe outher custmer
                      so please stop a payment and please return to me
                      my a/c no [protected] of sbi lalit jangson porbandar pin 360575
                      please chaque and hold my many and return to me
                      my phone no -[protected]

                      please halp me
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                        A
                        Arun@#$
                        from Kanpur, Uttar Pradesh
                        Dec 28, 2019
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                        Address: Ganga Patti Bharatiya Nagar, 5 A, Jaunpur, Uttar Pradesh, 222002

                        I recharged my fastag account with 1000rs on 18/12/2019. Money deducted from my bank account but did not credit to my fastag account. I complained about 20 times to customer care of sbi fastag but didn't got satisfactory response, whenever i call sbi fastag customer care, they say i should contact to bank and when i contact to bank they say we have credited money in merchant's account, contact to them.
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          P
                          Pinkukumar@#
                          from Durg, Chhattisgarh
                          Dec 28, 2019
                          Resolved
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                          Resolved

                          Address: Kailashpati bhawan Dewan baba Gali karanibag deoghar jharkhand pin 814112, Deoghar, Jharkhand, 814112

                          Dear Sir
                          I am government employee my salary account [protected] in SBI bank.i matian salary account
                          I requested bank for credit card.bank accepted my request and advise my to submit documents. I submit all the documents.bank very fay my dital and assure me to approve reference number[protected] but after some days bank decline my application and advice us to apply again for credit card and summit all documents and received reference number[protected] someday decline bank my application.bank advise again summit all documents received reference number[protected].again decline my application.without information me
                          When I asked bank excutive.he refused to give me a reason why he rejected my application.
                          After that a complain to LHO Patna but.i have not get satisfied reply
                          And my weast important time.
                          Your faithfully.
                          Santosh Kumar Mishra
                          Kailashpati bhawan Dewan baba Gali karanibag deoghar jharkhand
                          Pin 814112
                          Email [protected]@gmail.com
                          Jan 24, 2020
                          Complaint marked as Resolved 
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
                          Jan 06, 2020
                          Updated by Pinkukumar@#
                          Reply kuch v nhi aaya sir Kya matter solve hoga ya nhi
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                            A
                            Arulmanian
                            from Chennai, Tamil Nadu
                            Dec 28, 2019
                            Resolved
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                            Resolved

                            Address: Chennai, Tamil Nadu

                            Hi

                            This is arul manian m and sbi a/c number 3660xxxxxxxx. Recently had to change the branch to madipakkam branch chennai. With online banking applied and changed the bank branch. But when approached the branch for new passbook with updated address, the clerk at the counter started with strange and odd acts by lifting the old photo from old passbook of previous branch and putting it to the new passbook irrespective of repeatedly aking to take the new photo for the new passbook. Again when it came for barcode simply sticked it upside down and misaligned. The password printer struggles to read the barcode and tilts the passbook to read the barcode and thus prints misalignedly all-over.

                            Later when took the passbook to another counter for bank seal and signature the personal at counter again started doing weird things by scrubbing all nominee name, reference number and signature in red ink. By 2014 itself govt has issue order to not use red ink in documents and abolished long practised gazatte attestation.

                            In these many years have only seen people facing such nasty acts at public business process and today had to witness in front.

                            As of aadhaar, pancard, driving smart card the address and other update process should be made online in digital means for banks too were the particulars could be verified in person with originals.

                            The concern authorities should enact adequate norms to content such mischievous and wrong doing at public business acted on citizens / customers.

                            Arulmanian m
                            Dec 28, 2019
                            Complaint marked as Resolved 
                            Duplicate Entry.
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
                            Dec 28, 2019
                            Updated by Arulmanian
                            Read as scribble, gazette. Keypad is picking inappropriate phrases.
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                              D
                              dhon@123
                              from Ziro, Arunachal Pradesh
                              Dec 28, 2019
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                              Address: morigaon ,assam, 782105

                              I was cancel a product that was purches from amazon and refund for amount 499.00 has been successfully processed on[protected] by the amazon but morigaon sbi banks taking more time than normal to credit the amount to my account. I still have not getting that perticular amount. Today is 28-12-19. So i requested to you that please give me back that my money.
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                P
                                PANKAJ KUMAR MAHATO
                                from Mumbai, Maharashtra
                                Dec 28, 2019
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                                Address: AMBAGAN, Officers colony near rly q.no 614/b kanchrapara 24 pgs (n) west bengal, Kolkata, West Bengal, 743135

                                Upi transaction initated through phone pay the amount has been debited but the phone pay shows transaction cancelled on dated 26.12.19
                                Rs 15000
                                Utr no :[protected]

                                Sbi says contact to phone pay and phonepay says contact to sbi but the result i am not getting the money back please help me out

                                Thanks & regards
                                Pankaj kumar mahato
                                [protected]
                                [protected]@gmail.com
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  मुकेश कुमार सिंह
                                  from Rusera, Bihar
                                  Dec 28, 2019
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                                  Address: At+post manganj west ward no.4 ps jadia dist Supaul bihar Airtel tawer, 852214

                                  प्रोडक्ट आर्डर किए 19 नवंबर 2019 को गलत एड्रेस हो जाने के कारण फिर कैंसिल करना पड़ा कैंसिल करने के बाद 24 तारीख का डेट लिया गया था रिफंड आने का लेकिन फिर कस्टमर केयर से बात करने के बाद 27 तारीख डेट दिया गया था लेकिन 27 को भी नहीं रिफंड आया इसके कारण हमें कंप्लेंट फॉर्म पर कंप्लेंट करना पड़ रहा है अगर इस तरह से कंपनी या बैंक करेंगे तो हम लोग ऑनलाइन शॉपिंग नहीं कर पाएंगे थैंक यू
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                                  Dec 28, 2019
                                  Updated by मुकेश कुमार सिंह
                                  ऐमेज़ॉन

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                                    A
                                    Ati Shree
                                    from Basti, Uttar Pradesh
                                    Dec 27, 2019
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                                    Address: Civillines Mg hostel near Hudard School, Kanpur, Uttar Pradesh, 208001

                                    To,
                                    The Chief Branch Manager
                                    State Bank Of India
                                    Main Branch

                                    Subject: Charge dispute "Refund never processed"

                                    Dear sir

                                    A refund of 455 rupees was successfully processed on 16 Decto my account. This amount should have been credited to my SBI account by now, but i have not received the refund till now.

                                    I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

                                    I have confirmed with amazon and they have successfully processed the refund

                                    kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      S
                                      Sagar as
                                      Dec 27, 2019
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                                      Dear Sir / Madam,

                                      I am writing to you to raise an issue about: Money Transfer & UPI Services

                                      The issue that I have experienced was: My upi I'd - [protected]@sbi
                                      Bank details
                                      Number -[protected]
                                      Ifsc-SBIN0060099

                                      On 26 Dec 1:06 am I have received rs.2000 via upi but show transaction time out.sender bank money is already debited but I have not received any amount. After that I have call SBi help line and also mail them but not solve my issue. Hear a transaction details
                                      bhim SBi pay app show remark payout but says timeout.
                                      Cust ref no.[protected]
                                      Credit upi id- [protected]@sbi
                                      Debit- [protected]@fbl
                                      Remark - payout

                                      It occurred on: 26/12/2019

                                      Give me my money back
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                        A
                                        Ati Shree
                                        from Basti, Uttar Pradesh
                                        Dec 27, 2019
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                                        Address: Civillines Mg hostel near Hudard School, Kanpur, Uttar Pradesh, 208001

                                        To,
                                        The Chief Branch Manager
                                        State Bank Of India
                                        Main Branch

                                        Subject: Charge dispute "Refund never processed"

                                        Dear sir

                                        A refund of 655 rupees was successfully processed on 30 November 2016 to my account. This amount should have been credited to my SBI account by now, but i have not received the refund till now.

                                        I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

                                        I have confirmed with amazon and they have successfully processed the refund

                                        kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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