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State Bank of India [SBI] Complaints & Reviews

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Updated: Oct 17, 2025
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State Bank of India [SBI] reviews & complaints page 288

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A
Anil bhyan
from Nagpur, Maharashtra
Dec 27, 2019
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Address: Sector 13, Hisar, Haryana, 125005

I have applied credit card on 23 november 2019 and also get my reference no[protected]. But did not issue till that day nor any message send him. Please solve my problem. On line application status showing that your application also progress previous 30 day. When i applied the credit card in the bank during this period bank servant told me that card issues with in 15, 20 days but did not issue till today.
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    suvendunaik
    from Kishanganj, West Bengal
    Dec 27, 2019
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    Due to fraud transaction i have closed my sbi credit credit card after final settlement in january 2019. After many request call from sbi, i did not renew it. But now i received a mail and message regarding balance payment of rs 4636.00. I really traumatized and checked the account.
    What i found is till june 2019 the card was closed. But suddenly in july 2019 it was renewed automatically (Where as the card was closed and even i am not using it) and for the renewal charge of rs 750.00 and every month there is a fine and tax, till date the sum is rs 4636.00

    So request you to please look into this matter seriously and resolve as soon as possible.
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      bittu besra
      from Ranchi, Jharkhand
      Dec 27, 2019
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      Address: K2-28 road no 24 Telco colony, 831004
      Website: Sbi bank

      My sbi bank is auto debiting 295 every month 6 times in a day... It's like i am getting suicide.. We don't no y its debit by the name of investment intermide... The bank is harassing us.. Plz plz plz solve the problems... So plz help me to solve the problem how i am getting money... How i am saving.. For the medical needs.. And bank is debited.. My money... Plz help
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        S
        Sonu Pradhan 06
        from Burla, Odisha
        Dec 27, 2019
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        Address: Sambalpur, Odisha, 768016

        My name is sonu pradhan and i had ordered a mobile phone of rs. 9999 samsung galaxy m30 in amazon on 16.12.2019 and after 17.12.2019 i returned this order due to personal reason. And on 22.12.2019 amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number
        702258 and told me to fill charge dispute form but state bank of india doesn't have such policy. So please kindly respond to this complaint it's very urgent. My card number is [protected].
        Please make it fast it is very urgent
        Thanks you sir.
        State Bank of India [SBI] customer support has been notified about the posted complaint.
        Jan 02, 2020
        Updated by Sonu Pradhan 06
        My name is sonu pradhan and i had ordered a mobile phone of rs. 9999 samsung galaxy m30 in amazon on 16.12.2019 and after 17.12.2019 i returned this order due to personal reason. And on 22.12.2019 amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number
        702258 and told me to fill charge dispute form but state bank of india doesn't have such policy. So please kindly respond to this complaint it's very urgent. My card number is [protected].
        Please make it fast it is very urgent
        Thanks you sir.
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          D
          Deepak Thakur 723202
          from Colgong, Bihar
          Dec 27, 2019
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          Address: Urmila house, Retd Air force officer, Teachers Colony, Azamanagar, Darbhanga, Bihar - 846004, 846004

          Sir, with due regards i have successfully submitted my life certificate at our sbi branch city darbhanga on 01/11/2019. Inspire of submitting life certificate in time l have not received my pension, neither i have receive any phone call from branch if there has been some issue. This is totally negligence on the part of sbi. I therefore request you to do needful togrelise my pension as i have been ordered by honorable supreme court to pay maintenance every month to my daughtere like cheque no - 463789 to kashish thakur. Thank you.
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            G
            GIye
            from Mumbai, Maharashtra
            Dec 26, 2019
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            Address: Mumbai City, Maharashtra, 400101

            I HAVE BEEN CHEATED. That too by entities like TATA and SBI, whom I have had heaviest trust upon.

            Though I was not interested in this card being a Wealth Customer of various banks and having multiple cards, this guy in Croma shop @ Borivali requested to give me a card when he saw my CIBIL score and was impressed and made lot of requests for me to go for the card. He very clearly told me that this is a free card and my first year annual fee of Rs. 500 will be given by way of CASH BACK after my first transaction swipe at any outlet or net payment.

            My first bill was around Rs. 15, 000. But I didn’t get my cash back. I called up the call centre and I was told that it will be reversed after my PAYMENT OF FIRST BILL. This can be verified by checking the call records.

            My second bill was generated – this time around Rs. 20, 000. But still my annual fee not reversed. I was shocked. I called up again and this time I was told that they will look into the same and get back. They got back after few days saying that THEY WILL NOT REFUND IT. ONLY REWARD POINTS CAN BE GIVEN.

            NEVER THOUGHT THAT TRUSTWORTHY BRANDS LIKE TATA AND SBI CAN ALSO DO THESE TYPES OF CHEAP MISSELLING AND CHEATING.
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              M
              madhuleela
              from Delhi, Delhi
              Dec 26, 2019
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              Address: NEAR RAJEEV PARK, CUDDAPAH, AP, INDIA, 516001

              I have an account in SBI main branch in Kadapa Main Branch, Seven Roads, Kadapa bearing account no [protected] and i have taken loan from hdfc bank during loan process i have to paid first emi through the check when the check is submitted to sbi by hdfc banker on 06.11.2012 on that day i have insufficient amount in my account which is having sbi account for that on that day i.e 06.11.2019 check return charges 590 are debit from my account and the same check return charges 590 is again debited from my account on 20.11.2019 and i was called sbi customer care that they have checked my account and told me check bounce charhes are debited only one time in a month but in my account two times are debited check return charges and i have met to the sbi main branch and the bankers are not responding me pls solve my problem otherwise i will go consumer court
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                S
                shridharb2014
                from Mumbai, Maharashtra
                Dec 26, 2019
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                Address: Mumbai City, Maharashtra, 400066

                Dear Sir,

                I have been offered a SBI CC with a Life time free basis few years back and i notice that a charge of 2999/- has been put in my last bill.

                Its very unfortunate that your CC complaint system ( IVR) does have any scope for putting a call on issues with Bill. The toll free number [protected] so much publicized does not exist anymore and the other number 39020202 have only option of emergency call for some unauthorized transaction which i do not wish to use to avoid blocking a call from some really needy person trying to get help.

                I have not paid my bill as i do not wish to drag this issue and want to close it for final. Incase the care is chargable then i would like to discontinue this card and appreciate the amount payable ( minus the renewal charges) to close my CC account.

                Since this remains unresolved i have not paid the bill or accepted the new car issued to me.

                My CC no. is [protected]

                Please respond and help me close this issue.
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  A
                  ammanpari
                  from Ernakulam, Kerala
                  Dec 26, 2019
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                  Address: 27.C.ANNA NAGAR,SARADA COLLEGE ROAD,SALEM-636007, 636007

                  Sir we had taken SBI fast tag from a agent senthil Ashok, SriRam Xerox shop in Namakkal for some of our Vehicles individually and we had converted into Corporate account.
                  At present we had to cancel 5 of our Vehicle tags which is not working and some sold also.
                  and we are unable to do the same, even after contacting agent SBi toll free number they direct to to go to Toll plaza, we had gone to Omalur toll no SBI persons are there, we were directed to Brokerage free team they are unable to help only the same dealer can do it.

                  We had sent mail to team.[protected]@sbi.co.in,

                  WE ARE SUFFERING TO CANCEL OUR IN SBI, BECAUSE OF THIS WE CANT ACTIVATE WITH ANOTHER BANK.
                  no reply and action from SBI team

                  P.Pari
                  [protected]
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                    D
                    Dipesh 27
                    from Mumbai, Maharashtra
                    Dec 26, 2019
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                    Address: A/603 CHavhan tower wagle estate thanr, 400606
                    Website: Paytm 1204770770

                    Transaction I'd othpg[protected]
                    Transaction I'd othpg[protected] kindly give me money return.i will complaint this I will complaint you igive me money back me urgent basis kindly. Note this how to debit directly in my account I will go court this is most hurtful pain.how to debit in my account directly kindly give me my money urgent basis kindly note
                    +1 photos
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                      G
                      Geetika Rathi
                      from Mumbai, Maharashtra
                      Dec 26, 2019
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                      Dear sir,

                      Sub: - complaint against sbi credit cards regarding unnecessary addition of over limit fees.

                      Sir,

                      I am sbi credit card holder. Card no. Is [protected]

                      Sir my oct 2019 sbi credit card statements balance was inr 38578/-. I paid inr 20, 000/- before due date.

                      In statement of nov.2019 they added over limit fees of rs. 2148/- and 386 /-, as i have already paid minimum amount and 20, 000 rupees before last due date and my maximum due amount is only 38578/- they added over limit fees.

                      Kindly instruct them to reverse all the unnecessary fees, they always add extra charges without calculation and without understanding value of money for common people and hence making trouble to credit card holders.

                      Kindly do the needful, i shall be thankful to you for this.

                      Sanjay kumar rathi (Sbi credit card number ([protected]), address 117- a, jakhad colony, sri ganganagar, rajasthan, 335001, phone [protected]
                      +4 photos
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                        M
                        mahesh kohinkar
                        from Vasai-Virar, Maharashtra
                        Dec 26, 2019
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                        Address: Kemse Vasti, Wakad, C-701 The Almonds, Pune, Maharashtra, 411057

                        I have taken home loan from PNB warje branch . i wanted to shift my HOme laon to SBI so i applied online. so person from SBI(Swargate) contacted me and asked me for documents and i gave to him. He said yes SBI((Swargate)) can provide me the loan.
                        And ask me to submit
                        1) income proof
                        2) foreclosure letter from PNB (PNB took 15 working days to deliver it i dont know why)
                        3) List of documnets from PNB

                        I have provided all the requested documents
                        but SBI((Swargate)) cheated me in following way
                        1) Personal insurance is not compulsory but they said if i opt for it before 30 September 2019, so i will get concession on interest which will come to 8.35% instead of 8.70% for 20 years so you will save more than 1 lakh rupees.
                        but later one of my friend told the personal insurance is not compulsory and he also got 8.35% interest rate from SBI (baner). I alreday have insurance of 70, 000 from PNB for but still SBI(Swargate) blackmailed me to take insurance from them which cost me 38000
                        2) i live in wakad which is 6 KM to Baner SBI branch but SBI(Swargate) never told that the baner branch exist which is near to you and you can opt loan from there also. instead they never told me that and now i have to go almost 30 KM from wakad to SBi(Swargate) through pune traffic which took 1 hr and 30 min to reach to SBI (Swargate) along with my wife and my 6 month daughter. we suffer a lot in that.
                        3) after decieving me twice they didnt stop there . now when it is time to visit SBI(Swargate) for documentation they called me on 29th september 2019 asked me latest foreclosure letter for which i have to wait another 15 working days as per . so i told them i could not because of PNB policy. but they again blackmailed me stating that you can miss the offer of ROI 8.35% if you can do documnetation on 30th september 2019 as interest rate is going to revised again you might be paying extra may be at the rate 8.70+%
                        so i completed documentation. but SBI again made a mistake . PNB wants DD in name of "PNB housing finanace limited" which is mentioned in foreclosure letter. SBI(Swargate) gave DD in name of "PNB housing finanace limited my account number" now for 15 days i have to wait to get new foreclousre letter after that i come to know that DD has invalid name
                        i go back to SBI(Swargate) and they gave me valid DD on 23/10/2019
                        for this period from 30/092019 to 23/10/2019 i paid interest to both PNB and SBI which count me 61000 and additional unecessory insurance of 38000 which comes to 1, 00, 000. this is fraud from SBI(Swargate) i want my hard earn money back
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          sidj1711
                          from Baramati, Maharashtra
                          Dec 26, 2019
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                          Address: Popatkhed road, akot, Akola, Maharashtra, 444101

                          My name is Siddharth Jhunjhunwala and I had ordered backpack of RS.899 Amount Safari Backpack in Amazon on 4/10/19 and after 13/10/19 I returned this order due to personal reason. And on 14/10/19
                          Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number
                          605220 and told me to fill charge dispute form but State Bank of India doesn't have such policy. So
                          please kindly respond to this complaint it's very urgent. My card number is [protected].
                          Thanks you sir
                          +1 photos
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                            dparekh09
                            from Mumbai, Maharashtra
                            Dec 26, 2019
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                            Address: Mumbai City, Maharashtra, 400067

                            Dear Sir,

                            First of all, We hope that you will help us resolve this issue. We have been facing this problem since June 2019 and now Ms. Pushpa Soni from SBI Cards Nodal Desk has manipulated the matter and not even helping us out.

                            We had taken a Balance Transfer in the month of June 2019 and before taking the Balance Transfer, we were informed that we only have to pay 1.7% per month interest and No Principal amount to be paid until 31st December 2019. Thereafter, we started getting charged for Principal amount also in the July statement and we raised a complaint about misleading information provided to us. In that note, a Call Audit was requested and Pushpa Soni agreed and accepted that we had double checked on the call before taking the balance transfer about not paying the Principal amount until 31st December 2019.

                            Now, when we have already paid the entire amount before 31st December 2019, we are charged Finance Charges in the month of December as Pushpa Soni informed us that the Balance Transfer Expiry Date was 3rd December 2019. I do not understand, Pushpa Soni spoke to me every month about this issue, but she never ever informed me about Balance Transfer Expiry Date is on 3rd December 2019. In fact, Mr. Ranjit Shetty (who claimed to be the Regional Head) also called me about the same but even he never informed me that the Balance Transfer Due Date is 3rd December 2019. Ranjit Shetty asked me to pay Rs. 2, 00, 000 immediately and I Paid that on the same day as per our call conversation. He also mentioned on the call to not pay the entire amount and only pay Rs. 2, 00, 000 as he wants to check the credit in my account if any and then I had to adjust the balance payment.

                            Now, Pushpa Soni, charged me Finance Charges on the Balance Payment and she is not even ready to understand and listen to us, when we are trying to explain her the same thing. Both Pushpa Soni and Ranjit Shetty should have informed us while they are talking to us on the phone that the Balance Transfer Expiry Date is 3rd December, and when I am already paying Rs. 2, 00, 000 before 30th November 2019, I would have surely paid the entire amount and closed the Balance Transfer. Not even Pushpa Soni informed me and not even Ranjit Shetty informed me.
                            And now, I am charged Finance Charges on the Balance amount. This is not FAIR.

                            I have been calling and emailing Pushpa Soni every month due to this issue for Balance Transfer but she has never ever helped us and always enforced things on us and we have always co-operated. This is really not FAIR SIR.
                            We are one of the privileged customer of SBI and such manipulations we will not entertain. Sir, I want you to listen to the call records before taking the Balance Transfer and I have multiple times confirmed on the call stating, "Are you sure I do not have to pay the Principal amount until 31st December 2019" and your executive and Supervisor both have said YES and CONFIRMED.

                            Why should I pay the Finance charges charged to me on my statement for December month when I have already closed my Balance Transfer. Even the Late Fee Penalty is charged to me. I want all the charges to be Reversed Sir. This is NOT ETHICAL.
                            I will file a Police Complaint against Pushpa Soni even if I have to pay the below finance charges for misleading us and I have all the CALL RECORDS.

                            I want you to help me REVERSE this amount and Please listen to the call records before taking the Balance Transfer and I am confident you will find it on the phone very well stated. Even, Pushpa Soni informed me that in January Statement she will credit the amount of Finance charges and not she is regretting the same. I also have that call records with me. I will literally fight this case and close all my accounts and cards but if this is not solved, I will file a Suit against her for misleading us.

                            Even, Pranav Sharma from Baroda Office has accepted that I have verified the same on the call records, why is Pushpa Soni manipulating the matter.

                            Sir, I am confident that CEO and Chairman Desk is there to help us as Clients and we are ready to prove everything you want. We have all the Call Records, from the Start to the End. We can show you everything you want as we know we are RIGHT.
                            Kindly help us out Credit the amount for Finance Charges and Late Fee Penalty as we have already closed our Balance Transfer before 31st December 2019 as confirmed with us on call before taking the Balance Transfer.

                            PUSHPA SONI IS THE MOST CORRUPTED FEMALE IN SBI CARD DEPT.

                            IF YOU NEED ANY CALL RECORDS, PLEASE ASK US AND WE WILL SEND YOU.

                            We want your help.
                            Awaiting you call,
                            Thanking you and Regards,
                            Darshit
                            [protected]
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
                            Dec 27, 2019
                            Updated by dparekh09
                            I have not got any support from the SBI Card Team. Also Pushpa Soni is manipulating the matter and giving me missed called on my number to show that she called. She is a Fraud.
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                              S
                              Sagar079
                              from Dhanaura, Uttar Pradesh
                              Dec 26, 2019
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                              Address: 5/158 B, Ram Nagar Colony, I. T. I Road, Aligarh, Uttar Pradesh, 202001

                              Sir i sagar sharma deposited rs.4500 in all rs.500 notes in sbi cdm on friday 20 december 2019 in sbi branch in baraula jafrabad, aligarh, uttar pradesh ifsc - sbi n0014208 my cash stuck in cdm and i also didn't get any reciept from cdm and they say they have no log report regarding this i constantly visit my brach they always making excuses and not able to resolve my problem im a student 4500 is a big amount for me i have to submit my fee so am i suppose to do now.
                              Please look forward to my concern
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                Jacksonshubhamthakur
                                from Amritsar, Punjab
                                Dec 26, 2019
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                                I book a ticket on 26 of dec amount deducted from account but not received by the irctc i done payment through phonepe upi the amount deducted from my bank balance and no ticket booked phonepe customer tell me to contact your bank for the transcation related to know where the amount is
                                Below i mentioned all details of transaction
                                Transaction id [protected]
                                Refrence no[protected]
                                To transfer
                                Upi/dr/[protected]/irctc ap/pytm/paytm-irct/oid10
                                Below i mentioned the screenshot of payment also
                                Kindly refund my all amount asap
                                +3 photos
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                                  A
                                  abulfazallaskar
                                  from Mumbai, Maharashtra
                                  Dec 26, 2019
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                                  unable to get provisional home loan interest certificate

                                  Address: HSR LAYOUT Address NO 30 14TH CROSS 9 MAIN 6 SECTOR HSR LAYOUT, 560102

                                  Hi,

                                  Request you to please provide me a provisional home loan certificate for tax auditing purpose.
                                  I tried to generate it from my internet banking but i am getting a message
                                  Provisional home loan certificate is not available for the selected account.

                                  Home loan account number:[protected]
                                  Sbi branch: bangalore hsr layout

                                  Email id: [protected]@yahoo.co.in...
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                                  ramnarsingh
                                  from Kolkata, West Bengal
                                  Dec 26, 2019
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                                  Address: Narangi cantt satgaon Guwahati, Kamrup Metropolitan, Assam, 781027

                                  I transferred my account fromsspl timarpur delhi to narangi guwahati recently one month before. Once i visited to my new branch for change of mobile no and conversion of my account to cgsp account, i got to know that my cif no is not transferred and advised to contact delhi branch. But now i am in guwahati it is inconvenient to me to go to delhi. Please help me
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                                  Dec 26, 2019
                                  Updated by ramnarsingh
                                  My complaint No is [protected]
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                                    puspraj kumar
                                    from Delhi, Delhi
                                    Dec 26, 2019
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                                    Address: 201301

                                    Dear Sir,

                                    My complaint register number is - [protected]..

                                    We withdraw money from the ATM Money was deducted from my account and no money was withdrawn. We didn't get the money even the server was down.

                                    Account no - [protected]
                                    name puspraj kumar
                                    Mob no [protected]
                                    Branch BARH
                                    +3 photos
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                                    Dec 26, 2019
                                    Updated by puspraj kumar
                                    Dear sir,

                                    My complaint register number is - [protected]..

                                    Aaj 5 days ho gye paisa kyu wapas nhi aaya hai.. Katne ke time kat lete ho account se or return karne ke time 7 days chahiye.. Befkoof samjha hai kya

                                    Fir kar dunga...

                                    We withdraw money from the atm money was deducted from my account and no money was withdrawn. We didn't get the money even the server was down.

                                    Account no - [protected]
                                    Name puspraj kumar
                                    Mob no [protected]
                                    Branch barh
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                                      Govind singh bhati
                                      from Kota, Rajasthan
                                      Dec 26, 2019
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                                      Address: ajmer, Ajmer, Rajasthan

                                      79 deducted from sbi account and message showing in statement as "fi txn @ csp outlet". As i don't why this is deducted therefore i raised the complaint. Even i didn't get any message regarding this deduction on my mobile phone.
                                      Please revert my amount because i need money this time. Hopefully i will get my money as soon as possible.

                                      Thanking you
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