State Bank of India [SBI] Complaints & Reviews

My name is Siddharth Jhunjhunwala and I had ordered backpack of RS.899 Amount Safari Backpack in Amazon on 4/10/19 and after 13/10/19 I returned this order due to personal reason. And on 14/10/19
Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number
605220 and told me to fill charge dispute form but State Bank of India doesn't have such policy. So
please kindly respond to this complaint it's very urgent. My card number is [protected].
Thanks you sir

Dear Sir,

First of all, We hope that you will help us resolve this issue. We have been facing this problem since June 2019 and now Ms. Pushpa Soni from SBI Cards Nodal Desk has manipulated the matter and not even helping us out.

We had taken a Balance Transfer in the month of June 2019 and before taking the Balance Transfer, we were informed that we only have to pay 1.7% per month interest and No Principal amount to be paid until 31st December 2019. Thereafter, we started getting charged for Principal amount also in the July statement and we raised a complaint about misleading information provided to us. In that note, a Call Audit was requested and Pushpa Soni agreed and accepted that we had double checked on the call before taking the balance transfer about not paying the Principal amount until 31st December 2019.

Now, when we have already paid the entire amount before 31st December 2019, we are charged Finance Charges in the month of December as Pushpa Soni informed us that the Balance Transfer Expiry Date was 3rd December 2019. I do not understand, Pushpa Soni spoke to me every month about this issue, but she never ever informed me about Balance Transfer Expiry Date is on 3rd December 2019. In fact, Mr. Ranjit Shetty (who claimed to be the Regional Head) also called me about the same but even he never informed me that the Balance Transfer Due Date is 3rd December 2019. Ranjit Shetty asked me to pay Rs. 2, 00, 000 immediately and I Paid that on the same day as per our call conversation. He also mentioned on the call to not pay the entire amount and only pay Rs. 2, 00, 000 as he wants to check the credit in my account if any and then I had to adjust the balance payment.

Now, Pushpa Soni, charged me Finance Charges on the Balance Payment and she is not even ready to understand and listen to us, when we are trying to explain her the same thing. Both Pushpa Soni and Ranjit Shetty should have informed us while they are talking to us on the phone that the Balance Transfer Expiry Date is 3rd December, and when I am already paying Rs. 2, 00, 000 before 30th November 2019, I would have surely paid the entire amount and closed the Balance Transfer. Not even Pushpa Soni informed me and not even Ranjit Shetty informed me.
And now, I am charged Finance Charges on the Balance amount. This is not FAIR.

I have been calling and emailing Pushpa Soni every month due to this issue for Balance Transfer but she has never ever helped us and always enforced things on us and we have always co-operated. This is really not FAIR SIR.
We are one of the privileged customer of SBI and such manipulations we will not entertain. Sir, I want you to listen to the call records before taking the Balance Transfer and I have multiple times confirmed on the call stating, "Are you sure I do not have to pay the Principal amount until 31st December 2019" and your executive and Supervisor both have said YES and CONFIRMED.

Why should I pay the Finance charges charged to me on my statement for December month when I have already closed my Balance Transfer. Even the Late Fee Penalty is charged to me. I want all the charges to be Reversed Sir. This is NOT ETHICAL.
I will file a Police Complaint against Pushpa Soni even if I have to pay the below finance charges for misleading us and I have all the CALL RECORDS.

I want you to help me REVERSE this amount and Please listen to the call records before taking the Balance Transfer and I am confident you will find it on the phone very well stated. Even, Pushpa Soni informed me that in January Statement she will credit the amount of Finance charges and not she is regretting the same. I also have that call records with me. I will literally fight this case and close all my accounts and cards but if this is not solved, I will file a Suit against her for misleading us.

Even, Pranav Sharma from Baroda Office has accepted that I have verified the same on the call records, why is Pushpa Soni manipulating the matter.

Sir, I am confident that CEO and Chairman Desk is there to help us as Clients and we are ready to prove everything you want. We have all the Call Records, from the Start to the End. We can show you everything you want as we know we are RIGHT.
Kindly help us out Credit the amount for Finance Charges and Late Fee Penalty as we have already closed our Balance Transfer before 31st December 2019 as confirmed with us on call before taking the Balance Transfer.

PUSHPA SONI IS THE MOST CORRUPTED FEMALE IN SBI CARD DEPT.

IF YOU NEED ANY CALL RECORDS, PLEASE ASK US AND WE WILL SEND YOU.

We want your help.
Awaiting you call,
Thanking you and Regards,
Darshit
[protected]

Sir i sagar sharma deposited rs.4500 in all rs.500 notes in sbi cdm on friday 20 december 2019 in sbi branch in baraula jafrabad, aligarh, uttar pradesh ifsc - sbi n0014208 my cash stuck in cdm and i also didn't get any reciept from cdm and they say they have no log report regarding this i constantly visit my brach they always making excuses and not able to resolve my problem im a student 4500 is a big amount for me i have to submit my fee so am i suppose to do now.
Please look forward to my concern

I book a ticket on 26 of dec amount deducted from account but not received by the irctc i done payment through phonepe upi the amount deducted from my bank balance and no ticket booked phonepe customer tell me to contact your bank for the transcation related to know where the amount is
Below i mentioned all details of transaction
Transaction id [protected]
Refrence no[protected]
To transfer
Upi/dr/[protected]/irctc ap/pytm/paytm-irct/oid10
Below i mentioned the screenshot of payment also
Kindly refund my all amount asap

Hi,

Request you to please provide me a provisional home loan certificate for tax auditing purpose.
I tried to generate it from my internet banking but i am getting a message
Provisional home loan certificate is not available for the selected account.

Home loan account number:[protected]
Sbi branch: bangalore hsr layout

Email id: [protected]@yahoo.co.in...

I transferred my account fromsspl timarpur delhi to narangi guwahati recently one month before. Once i visited to my new branch for change of mobile no and conversion of my account to cgsp account, i got to know that my cif no is not transferred and advised to contact delhi branch. But now i am in guwahati it is inconvenient to me to go to delhi. Please help me

Dear Sir,

My complaint register number is - [protected]..

We withdraw money from the ATM Money was deducted from my account and no money was withdrawn. We didn't get the money even the server was down.

Account no - [protected]
name puspraj kumar
Mob no [protected]
Branch BARH

79 deducted from sbi account and message showing in statement as "fi txn @ csp outlet". As i don't why this is deducted therefore i raised the complaint. Even i didn't get any message regarding this deduction on my mobile phone.
Please revert my amount because i need money this time. Hopefully i will get my money as soon as possible.

Thanking you

To,
The chief branch manager
State bank of india
Dharamshala branch (Branch code 634)

Subject: charge dispute "refund never processed"

Dear sir

A refund of 549 rupees was successfully processed on 14 december, 2019 to my account. This amount should have been credited to my sbi account by now, but i have not received the refund yet.

I have called the state bank of india customer service with all the details many times including the unique refund reference number but nobody has replied or resolved the problem. No action is being taken

I have confirmed with amazon and they have successfully processed the refund

Kindly go through the issue, refund reference number is "[protected]" locate the pending refund and follow the path back to amazon's payment process to locate the refund.

Dear sir,

Sub: - complaint against sbi credit cards regarding unnecessary addition of over limit fees.

Sir,

I am sbi credit card holder. Card no. Is [protected]

Sir my oct 2019 sbi credit card statements balance was inr 38578/-. I paid inr 20, 000/- before due date.

In statement of nov.2019 they added over limit fees of rs. 2148/- and 386 /-, as i have already paid minimum amount and 20, 000 rupees before last due date and my maximum due amount is only 38578/- they added over limit fees.

Kindly instruct them to reverse all the unnecessary fees, they always add extra charges without calculation and without understanding value of money for common people and hence making trouble to credit card holders.

Kindly do the needful, i shall be thankful to you for this.

Sanjay kumar rathi (Sbi credit card number ([protected]), address 117- a, jakhad colony, sri ganganagar, rajasthan, 335001, phone [protected]

First of all the croma agent said me that if you take a tata card according to your cbil you will get credit up to 5lacks rupees. Also he said that there are no hidden charges and no annual fees. There were 100s of questions asked by the customer service people before dispatching the card. And finally 1 and half month before they dispatched card with credit limit rs. 10000 only in which i was not at all interested with.
Ok i have had never ever used the card even then i have received first statement with 499 rs annual fee with additional gst charges which i have paid. Now i have received new statement with details as mc money pmt unknow
Rs 600 what the hell is this. This is totally fraud and for unknown amount in bill the customer service said that this amount is not liable for dispute what the hell is this

I did not apply for sbi credit card but i am getting a call from [protected] that my card is approved and ready for dispatch, is this possible where without applying online or physically can any one get a credit card.

I am getting this call from last couple of months and every time i am saying that i did not apply and i dont need a credit card this they call me and said they are not responsible we are dispatching credit card.

I already have a sbi card ending 5091. I have not applied for any more sbi card. But sbi card section regularly calling me for document verification for an irctc sbi platinum card (Credit limit 500000, five lakh). It is a fraud case. Sbi card should take quick action to cancel the application no[protected]. If not i have to complain in cyber crime branch of wb police against sbi card. Pls take necessary action and oblige me.

My name is santosh kharga and i had cancelled my two orders of rs 3474 tripole walker 65 rucksack and indian riders lightweight travel hiking rucksack 50l due to personal reason and on 16/12/2019 amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number
706158 & 512651 and told me to fill charge dispute form but sbi costumer service representative became helpless on this. So
Please kindly respond to this complaint it's very urgent.
Thanks you sir

My name is akansha jay parekh and i hold a credit card with sbi bank, actually i made a payment for my outstanding bill on 13 dec 2019 and the amount was 10465 rs, and then again i paid on 22 dec 2019 the same amount thinking that i haven't paid the bill so when i called the contact center of sbi they told that the second payment would be refunded once it reflects in their system or else i can call them and request for a refund so i called today on 25 dec 2019 and spoke with a rude lady called neha and explained her everything, she is telling that there is no negative balance in the card hence ahe cannot refund, she is so stupid that after seeing 2 payments for the same bill also she is telling that there is no negative balance so after that i told her that i want to spea with her manager she kept me on hold for 5 min and then disconnected the call. What kind of customer service is this and if the customer pays twice by mistake should he forget his money i want strict action against this

Sir iam: sepoy jookucherla vidya sagar
My mobile no : [protected]
My mail i'd : [protected]@gmail.com
Subject :
Sir iam purchased amazon product date 08/11/2019 sbi e comers loan
Purchase amount 17111rupess
Sir iam cancel my product but emi is running status
My account number :[protected]
My loan number: [protected]
Amazon cancel reference number : in[protected]
Sir please check my details
Thanking u sir

Today 24 dec 2019, a fraud transaction took place from my account in my sbi current account through paytm by calling me from these two ph no.
[protected] and [protected].. And this fraud has been took place with help of app quick support... Its my humble request to take an action against these and help me to take my money back.. Waiting for postive response from your side.

Dear team,

Kindly help me to recover my money back from investment intermedi, because many times rs.295/- has been debited from my account saying transferred to investment intermedi and i really dont have any clue what company is dis. And i never invested any amount in my whole life on such companies. Its really horrible. Its totally fraud. We earn money in the month and unecessarily the amount is debited which we dont know. Its really harassing and it is effecting damn badly to us because we are below poverty line and we earn on daily basis. Debiting such amount we cannot effort. So kindly look in this matter on asap basis. Waiting for precious feed back or reply.
Thanks regards.
B. N. Madhusudhan

Hi all,

Please avoid sbi credit cards.
They unnecessary charge huge amount as "fin charge on retail" in-spite of making payment on time.
This is not first time they are charging, from past 3 to 5 months regularly they are charging it.
I am finding very difficult to settle my bills every month.

I am hoping the issue to be resolved else sbi will loss there customer too early.

These charges has been levied on my card without any reason.
Please resolves these matter otherwise you will loose your customer base.

07 dec 19 fin charge on retail (Excl tax 170.92) 949.58 d
Cgst db @ 09.00% 85.46 d
Sgst db @ 09.00% 85.46

Hello team

I have been charged for non submission of rc book around 11000 rs, i never been informed by loan agent or never received email from branch for rc book submission request.
I don't think that was our fault,
I requested branch breach candy - sbi but they said i have to pay these charges,
Please help to get it addressed & waive off immediately for non submission of rc book

Email : [protected]@gmail.com