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State Bank of India [SBI] Complaints & Reviews

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Updated: Dec 17, 2025
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State Bank of India [SBI] reviews & complaints page 308

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S
Swayam Prakash Saini
from Sitamarhi, Bihar
Oct 24, 2019
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Address: B-403, New Ashok Nagar, New Delhi, Delhi, 110096

Dear,

1 - i have one wrong debit from sbi for the amount 9999/_ which is not reverse. After following so many times and even after so many mail i do not get revert. After frustration i have decide to close the card and settle i call customer care and ask for the settlement it was time of november month 2018.

Your person came took 7 thousand i have receipt. And promised your wrong deduction money will reverse in 10 days then we will settle your card for 20k. Means 10 reverse and 10 cash.in which 7k i have that time. But after someday i tried to call him and ask status his no was not reachable

2, 3 month next followed by someone took 4 k no result..

Again i have paid 10k but still your people are not reverting i have been harassed lot by your collection team...

I have all the details attaching you that last payment slip and settlement letter given by your team said not nobody will called..

Still i am getting calls after making payment also. I want your to please help.

I have been harassed lot from sbi and now left job from last 3 month came to home town just bcz your collection team threatening calls unnecessary..

I was ready to make payment and i did but your team didn't settle my card now i will not pay anything i want you to please help in this.

I am keeping rbi also in a loop for further communication..

Close my card and finish i do not want to pay anything and do not have money to pay..

I[censored] will not take my call i will take police help in this i have all the record and all the prove of payment and all the whatssp chat screen shot.

I humbly request to do justice and save me from shark like grip of sbi cards.
+6 photos
State Bank of India [SBI] customer support has been notified about the posted complaint.
Amazon initiated a refund of RS 515 on 15/10/2019 should reflect on my account within 4 days, Refund Reference #[protected] but still not received

settlement and reversal problem - Comment #3569957 - Image #0
As per my proof of identity that i provided to the bank to open my bank account is 02/09/1996 but when i try to reset my online banking password it shows that please fill the date registered with core banking. I need this issue to be resolved as soon as possible
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    Sangeetsrivastva
    from Noida, Uttar Pradesh
    Oct 24, 2019
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    Address: Ghaziabad, Uttar Pradesh, 201014

    Hi team,

    It's regarding a refund transaction #946285 issued by Amazon India on[protected] for Rs. 10, 619 and Rs. 100. I have attached the coipes of transaction details from the Amazon side.

    Amazon customer service team has confirmed that the credit has been issued from their end but the amount hadn't been credited to sbi bank account yet. I have confirmed the same with sbi branch manager and your customer service helpline but they have requested me to lodge a dispute form from my end.

    Would request you to please look into the matter from your end and kindly process the refund for transaction #946285.

    Sbi account name - Sangeet Srivastva
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      Avchar Kiran
      from Nashik, Maharashtra
      Oct 24, 2019
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      Address: Ahmednagar, Maharashtra, 413701

      I am kiran prakash avchar my phonepe mobile no [protected]
      I do it transfer money for other person dated 23/10/2019 for the three transaction rs 1000:rs 5000:rs 1000 respectively
      Customer say that not cash received for transferred this amount issue.
      Customer id no 1) upi1ecdeb04a414e8c77c79aa7008733 rs.1000/-
      2) pi[protected] rs.5000/-
      3) pi910231610560490858818 rs:-1000/-
      Please sir i requisted you please refund my money.
      State Bank of India [SBI] customer support has been notified about the posted complaint.
      Oct 24, 2019
      Updated by Avchar Kiran
      Customer Mobile No [protected]
      Please This No Complaint Now And Refund My Money Urjent.
      I have topup my number [protected] Rs. 199 on october 11 but transaction failed. [protected] IHL3834082.My amount deducted buit not refunded
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        A
        ashishp4292
        from Patna, Bihar
        Oct 24, 2019
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        Address: Barharwa, Jharkhand, Sahibganj, Jharkhand

        Sir, amazon has refund me 1369.00 on 06/10/2019, (To my debit card 6075 xxxx xxxx 1964)
        Refund ref no 570309..

        I made complaints to sbi customers care no's many times.. (Ticket no [protected])
        But they ignored me.. And not solved my problem..

        And the amount has not been credited by now.. Sir help me and credit this amount in my a/c.

        Ashish kumar
        Sb a/c no:- [protected]
        Ifsc:- sbin0002915
        Mobile:- [protected]
        Email:- [protected]@gmail.com
        +1 photos
        State Bank of India [SBI] customer support has been notified about the posted complaint.
        My money was detucted in my sbi account, 300 will be detected once u can check on the screenshot, please clear the problem as possible as in time, It will be showing DOM subcharges/tips, can u please check and give the information in facebook

        my refund amount 1369.00 ref no 570309 not credited in my a/c. - Comment #3569958 - Image #0
        Respected sir,
        I am Bhanudas Babu Kale .my account in sbi branch so I could give a 16 no. form in sbi branch so please send form 16 in sbi branch. and bank address is magarpatta city, maharastra, pune 28
        Bhanudas Babu kale's reply, Oct 13, 2019
        PPO no.157201801748 ani
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          L
          Lovnesh
          from Delhi, Delhi
          Oct 24, 2019
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          Address: Santosh Bhawan dev nagar Kasumptti Shimla, Shimla, Himachal Pradesh, 171009

          This is to inform that my hard working money is continuously getting deducting from last two days in the name of investment intermedi on 22nd oct 19 rs 295 get deducted from my account and same thing occur on 23rd oct 19 recently i don, t have any loan in this account and i do have a loan previously but that is cleared almost 4 months ago. I don't know why this amount is getting deducted no have no option to rather to close this account or maintain 0 balance in this account. As of know i am debiting all the money from this account until and unless my problem is resolved. So its my request the the members should help me out in this and also find the screen shot in the attachment. I have already beard a loss of 590 rs i don't want to bear any more.
          +1 photos
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          Refund reference no[protected] Amount Rs. 1049
          Amazon issued the refund on 22 October 2019
          My name - Madan Mohan Pradhan
          My account number - [[protected]]
          My mobile number - [[protected]]
          3 days completed but still not received my money.

          money deduction in the name of investment intermedi contentious from last 2 days - Comment #3569903 - Image #0
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            A
            Azadmadanmohan
            from Mumbai, Maharashtra
            Oct 23, 2019
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            Address: Madan Mohan Pradhan, at - mahasahani, po - singiri, PS - Aul, pin - 754215, Odisha, Kendrapara, Odisha, 754215

            मेरा नाम मदन मोहन प्रधान, जिल्ला- केन्द्रापडा, डाक - सिंगिरी, थाना - आली, ओडिशा, पिन - 754215
            मोबाइल - [protected]
            एसबीआई खता संख्या - [protected]
            IFSC CODE - 12060
            Branch - आली (Aul)

            मैंने अमेज़न को एक प्रोडक्ट रिटर्ण किया था 15/10/2019 को और अमेज़न ने उस प्रोडक्ट का मूल्य जो 1049 था वो मेरी एसबीआई खाता संख्या [protected] मैं रीफांड 22/10/2019 को कर दिये जिस्का Refund Reference Number for the transaction is[protected]

            लेकिन मेरी खाते मैं वो रीफांड किया हुआ बलान्स नहीं आया है...कृपा करके इस असुबिधा कलिये मुझे सहायता किजिये... मूझे यंहा कैसे आपति करते हैं पता नहीं आशा करता हूँ आप मेरी सहायता निश्चितं करेंगे ...
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              Azadmadanmohan
              from Mumbai, Maharashtra
              Oct 23, 2019
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              Address: Madan Mohan Pradhan, at- mahasahani, po - singiri, PS - Aul, pin - 754215, odisha, Kendrapara, Odisha, 754215

              मेरा नाम मदन मोहन प्रधान, जिल्ला- केन्द्रापडा, डाक - सिंगिरी, थाना - आली, ओडिशा, पिन - 754215
              मोबाइल - [protected]
              एसबीआई खता संख्या - [protected]
              IFSC CODE - 12060
              Branch - आली (Aul)

              मैंने अमेज़न एक प्रोडक्ट रिटर्ण किया था 15/10/2019 को और अमेज़न ने उस प्रोडक्ट का मूल्य जो 1049 था वो मेरी एसबीआई खाता संख्या [protected] मैं रीफांड 22/10/2019 को कर दिये जिस्का Refund Reference Number for the transaction is[protected]

              लेकिन मेरी खाते मैं वो रीफांड किया हुआ बलान्स नहीं आया है...कृपा करके इस असुबिधा कलिये मुझे सहायता किजिये... मूझे यंहा कैसे आपति करते हैं पता नहीं आशा करता हूँ आप मेरी सहायता निश्चितं करेंगे ...
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                pk1997
                from Mancheral, Telangana
                Oct 23, 2019
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                Address: 523327

                My name is pindi pavan kumar and i had ordered skybags of rs. Amount 3099 in amazon on 4/10/2019 and after 11/10/1997 i cancelled this order due to personal reason. And on 15/10/2019
                Amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number
                525864 and told me to fill charge dispute form but indian bank doesn't have such policy. So
                Please kindly respond to this complaint it's very urgent. My card number is [protected]
                Thanks you sir
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                  M
                  mks123456
                  from Delhi, Delhi
                  Oct 23, 2019
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                  Dear sir,
                  My refund from amazon of RS 810 has been initiated by them on date[protected] and it should had been reflected to my account on[protected] but still not reflected .The Refund Reference Number for the transaction is[protected].

                  Amazon is asking me to fill the charge dispute from with the help of SBI customer care but they also don't know how to do it .

                  Please see to this matter as soon as possible.
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                    N
                    Nikunj Kadachha
                    from Delhi, Delhi
                    Oct 23, 2019
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                    Address: Sbi thakkar plot branch, Porbandar, Gujarat, 360575

                    Sir amazon was refunded but amount not credited in my account.. My refund amount 199 rs. is pending at 14 oct 2019. Transaction no. is 501794. And i can contact to sbi customer care but they didn't help me. My account no. [protected] and my contact no. [protected]. I am waiting 9 to 10 days but no one can give responce and also amazon didn't help. So please sir help..
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                      A
                      Amit2b4u
                      from Ahmedabad, Gujarat
                      Oct 23, 2019
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                      Resolved

                      Due to having an issue with the payment I contacted the bank and asked to cancel the transaction which was not done by me in the past 2017, but it wasn't stopped so I denied to make the payment as I did not do it. Later on, the interest was charged to me of 15000 whereas the credit limit of the card was 10000. Including the fraud charge and interest, now they are asking me to do 23000 for which I denied. I asked for the settlement in instalment at 10000 INR for 3 months, but they refused and asked to pay me in full which I couldn't. Even though it was not my fault, I was ready for the settlement but they started abusing me and contacted at My Work abusing to the Girls/Ladies works in HR team as well as HR manager. They approximately called around 80 times in 4 days which is humiliating. I again received a call from [protected] & [protected] started abusing and asked the HR team to terminate me, and the company did so. Now, again, they are contacting after 3 months abusing over the call for the payment. I had to go to a different company at half of the salary than what I was getting paid in the previous organisation. They keep adding interest and wish to pay me everything which I never used. I need help in this to get this done or else I might have to go to Court for the same on SBI as only they are sharing the information of the customers to the Recovery agents and allowing them to speak the abusive language. I had the card of ICICI, and they helped me to clear the dues in instalments
                      Dec 2, 2019
                      Complaint marked as Resolved 
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 25, 2019
                      State Bank of India [SBI] Customer Care's response
                      Dear Amit, Apologies for the inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 221128 in your mail to enable us to address your concern on priority.
                      Sep 14, 2020
                      Updated by Amit2b4u
                      Please have me contact at [protected]. I have cleared the dues and going back & forth in SBI office to get the letter. They even denied bluntly that they don't offer the details over the email which is totally wrong statement. It's been time I am waiting for it to arrive but yet to get. Please contact me ASAP as I need to submit to the another bank for the home loan purpose.
                      Please call me at [protected]
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                        R
                        Royalrajput.rajveer13
                        from Mumbai, Maharashtra
                        Oct 23, 2019
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                        Address: Madame cama road mumbai, Mumbai City, Maharashtra, 400021

                        Account holder name-mrs mukesh kanwar, account no.-[protected] sir my tax deduction against my fdr already paid shown in tds details but not deposited in IT department yer 2018-19.I attached photo of my bank TDS details please redress my issue as soon as possible.
                        My registered mobile number -[protected] and gmail id- royalrajput.[protected]@gmail.com
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                          Moti Ullah Khan
                          from Mumbai, Maharashtra
                          Oct 23, 2019
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                          I am getting calls from SBI Card, Gurugram everyday. Sometimes three times in a day even though I have filled up the unsubscription of the services. Even after asking them to not send any credit card, still I got a message from Sbi card that they are sending one. They issued me a complaint number also to stop any card from coming but still they are bothering me everyday to verify some personal information which I am really not okay to give. They force you in a situation where you have to reveal your personal data for them verify which I am seriously not willing to give. This is becoming a harassment now.
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            Arun_996
                            from Pune, Maharashtra
                            Oct 23, 2019
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                            On 22nd Oct 2019, I withdraw money from SBI ATM with following details which is made by me :
                            ATM Name :- SBI NAWADA
                            ATM Number :- GFBU[protected]
                            Transaction Time :- 22nd Oct 2019 14:29 PM
                            Amount : 10000

                            Today 23th Oct 2019 I got 2 transaction alert messages from SBI about ATM withdrawal which i didn't make. Following are the details :
                            ATM Name : - SBI ATM WAZIRGANJ, GAYA
                            ATM Number :- GFBU[protected]
                            Transaction Time (1st, 2nd) :- 23th Oct 2019 7:23 AM, 23th Oct 2019 7:29 AM
                            Amount(1st, 2nd) :- 10000, 1000

                            Transaction dated 23th Oct 2019 was not made by me or my family. I want my money back which got deducted.
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
                            Nov 04, 2019
                            Updated by Arun_996
                            Still not get any response from Bank.
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                              raju6262
                              from Mumbai, Maharashtra
                              Oct 23, 2019
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                              Address: park street 12 b kolkata 700071, 700071

                              I am raju naskar working in bsnl as junior accounts officer, we have a corporate account in park street branch (Br. Code - 000150). Everyday i went bank regularly for depositing cheque approx amount 200 per day because bank newlly introduce a machine for cheque remittance, they stoped manually receiving.
                              As usual today i also went to bank for cheque remittance but the machine was not working and we have to deposit lots of cheques. One official was with me, he curiously asked the chief manager (Santosh sah) when will the problem solve? That time i was not along with him and the matter was totally unknown. Suddenly the manager came to me and told me some unpleasant word like "you dont have any knowledge, i can't take the cheques, will i take the cheques in my mouth then put the cheques in my mouth, we will not receive any cheques please transfer your account, etc, etc."' there was a huge crowd coz yesterday's bank strike and manager was shouting on me like a # person i am. I feel very much insult. I know he is facing lots of pressure but he has understand that he is a chief manager and he has to face pressure.
                              Is this sbi's customer policy to facing customer, if it was done by normal staff it can be tolerable but if it was done by the chief manager then it is not acceptable.
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
                              Nov 05, 2019
                              Updated by raju6262
                              till date action taken against him
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                                rakesh 84
                                from Mumbai, Maharashtra
                                Oct 23, 2019
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                                Address: India, Mumbai City, Maharashtra, 400706
                                Website: Sbicard.com

                                I am finding it difficultly in easily reaching customer support of sbi credit card department, if this is a case with educated people then imagine how difficult it is for a comman man to reach these banks customer care.

                                The website displays help with option like sms, phone, email however keyword to log a call back in sms is not available.

                                On phone is the person does not know credit card number he is not able to reach required customer care. Phone call doesn't directly connect with the person instead keep on asking questions which are not related to me
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
                                It is requesting that I FAKEERAPPA Nayak my AC no [protected] sir I not have pmsp silaver ATM card please lssu me ATM card sir.

                                Fakeerappa Nayak
                                SAS camplalax new airport road Hunasmaranhalli Bangalore pin 56257
                                Karnataka
                                I booking to train Oct 3 not return refund is coming
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                                  S
                                  Sonam Ghaiye
                                  from Mumbai, Maharashtra
                                  Oct 23, 2019
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                                  I am getting credit and debit alert messages for some sbi account that does not belong to me. Please take the action against the the account holder who has linked my mobile number to his/her account.

                                  Details of the message:
                                  Your a/c xxxxx062012 credited inr 1, 000.00 on 23/10/19 - deposited by cash by d at gcc. Avl bal 1, 115.71

                                  Have also got few other messages, with some other account:
                                  Your cc/od ac xxxxx301943 is irregular. Please contact branch manager. Ignore if paid.
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                                  I withdrew Rs.10, 000/- in CUB ATM at Thirunallar Road at Karaikal on 12.10.2019. Whereas, Rs. 20, 000/- has been debited from my S.B. account. Therefore, please the do the needful to credit my account with Rs.10, 000 which I have not withdrawn earlier.

                                  Account No. [protected]
                                  SBI ADB karaikal.
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                                    A
                                    Agilesh S
                                    from Bengaluru, Karnataka
                                    Oct 23, 2019
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                                    Address: Sree Chithra gardens, Nemom, Thiruvananthapuram, Kerala, 695020

                                    Dear all

                                    At the outset, wouldlike to inform you that dont get into the trap of sbi for any credit cards.4 years back i opted the fbb credit card by the pressure of the big bazar agent, unfortunely i was trapped..

                                    Even i have hdfc and axis credit cards, where they give good service i opted the same as the same is from a nationlised bank..

                                    Intially around 2 years back 10, 000 rs of fraud transaction happened via mobile wallet, withour sharing the otp... The same has informed to the bank and there charge concluded saying that i have shared otp. For the last 12 years i am using credit cards, does anyone think that we are stupid enough to share the otp?

                                    That didnt reversed, now i cleared all the dues of 82, 000 rs the sbi bill they generated included all transactions and cleared, now they have come up new bill to be for the interest

                                    As everyone mentioned about sbi, to speak to there customer service executive we need to that much lucky enough, even they wont understand anything what we say... Inbetween they will disconnect the calls also..

                                    I need a solution at the ealiest

                                    Agilesh
                                    [protected]
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                                    Oct 23, 2019
                                    Updated by Agilesh S
                                    State Bank Of India [Sbi] — fbb credit card fraud an fake

                                    1 Review
                                    Sree Chithra gardens, Nemom, Trivandrum, Kerala, India
                                    Agilesh S on Oct 23, 2019Mark as Resolved

                                    Dear All

                                    At the outset, wouldlike to inform you that dont get into the trap of SBI for any Credit Cards.4 years back I opted the FBB Credit Card by the pressure of the Big bazar agent, unfortunely I was trapped..

                                    Even I have HDFC and Axis credit cards, where they give good service I opted the Same as the same is from a nationlised bank..

                                    Intially Around 2 years back 10, 000 rs of fraud transaction happened via mobile wallet, withour sharing the OTP...The same has informed to the bank and there charge concluded saying that I have shared OTP.For the Last 12 years I am using credit cards, DOES ANYONE THINK THAT WE ARE STUPID ENOUGH TO SHARE THE OTP?

                                    That didnt reversed, Now I cleared all the dues of 82, 000 rs the SBI bill they generated included all transactions and cleared, now they have come up new bill to be for the interest

                                    AS EVERYONE MENTIONED ABOUT SBI, TO SPEAK TO THERE CUSTOMER SERVICE EXECUTIVE WE NEED TO THAT MUCH LUCKY ENOUGH, EVEN THEY WONT UNDERSTAND ANYTHING WHAT WE SAY...INBETWEEN THEY WILL DISCONNECT THE CALLS ALSO..

                                    I need a solution at the ealiest

                                    Agilesh
                                    [protected]
                                    My refund was initiated on 10 October 2019 from Amazon but I could not get the refund until my Amazon reference Number is 335352.
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                                      Parth Makvana
                                      from Delhi, Delhi
                                      Oct 23, 2019
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                                      My refund is not show in my account but amazon initiate my refund
                                      Date of initiating tranjection is[protected]
                                      I called customer care of amazon, that told me that your tranjection is started till[protected], it can be done on last date[protected].
                                      But it's not done. So called again in the customer care of amazon. They still say me this your tranjection is initiating.
                                      After I called customer care of SBI
                                      THAT guy told me, in this case we don't do any thing this is problem of amazon .

                                      The Refund Reference Number for the transaction is[protected].
                                      +2 photos
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                                      I need money back, the bank was debited 300 rupees in my account

                                      refund through amazon - Comment #3569959 - Image #0
                                      I have cant get e statement
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                                        Abhyanand_kr
                                        from Bihar Sharif, Bihar
                                        Oct 22, 2019
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                                        Respected sir,

                                        I abhyanand kumar have given the exam of sbi life insurance angent in 2018. My agency code is sli[protected] the date of termination of my code is 26 nov 2019. My pan card no. Is azvpk4425d.
                                        Now i had got job in apollo munich health insurance company, because of my name showing in irda i am getting trouble in joining the job.
                                        So, i am requesting you to please remove my name from irda so i can work in in apollo munich health insurancehope you will accept my request and short out as soon as possible.
                                        Yours faithfully.

                                        Abhyanand kumar
                                        [protected]
                                        Abhay. [protected]@gmail.com
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                                        Verified Support
                                        Oct 31, 2019
                                        State Bank of India [SBI] Customer Care's response
                                        Dear Abhyanand,

                                        As per your discussion with our offical on registered mobile number, our team has informed you that we have not received NOC request and your email address is not registered in our records.

                                        Further, we request you to submit your NOC request form along with the required documents to enable us to do the needful.

                                        Thanks & Regards,
                                        SBI Life Insurance - Customer Care
                                        Oct 31, 2019
                                        Updated by Abhyanand_kr
                                        Please find attached NOC request. And my E-mail id is abhay.[protected]@gmail.com.My pan card no.is AZVPK4425D and DOB-25 jan1989.My SBI life insurance licence no is SLI[protected].Date of appointment-26 Nov 2018

                                        Thanks & regards
                                        Abhyanand kumar
                                        [protected]
                                        abhay.[protected]@gmail.com

                                        Nov 01, 2019
                                        Updated by Abhyanand_kr
                                        Dear sir,
                                        This is to inform you that I have visited the branch office of Bihar Sharif and get NOC process date is 23 rd of October 2019 and POD-7053466.
                                        Please do the needful asap. Cause of this my joining have been hold.
                                        Thanks & Regards,
                                        Abhyanand kumar
                                        [protected]
                                        abhay.[protected]@gmail.com
                                        Nov 01, 2019
                                        Updated by Abhyanand_kr
                                        My correct POD no is 7053446 instead of 7053466.
                                        It is reach at Mumbai jet line office at yesterday. Attached screenshot
                                        Please do the needful.
                                        Thanks

                                        Nov 07, 2019
                                        Updated by Abhyanand_kr
                                        Thanks for your corporation, now my issue is resolve.

                                        Thanks & Regards,
                                        Abhyanand Kumar
                                        [protected]
                                        My card rs 2199 extra balance didecasens
                                        Anantwar Chandar's reply, Oct 16, 2019
                                        Rs 2199 balance extra didecasen
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