I am s. Dinesh babu, lawyer based chennai, a non-customer to sbi credit card. (Cell: [protected]), i have been receiving text messages from hp-sbicrd for sbi credit card for clearance of outstanding dues of rs.3, 654/- for card ending 0426 to improve my credit score and further your sister concern tatacp have been sending text message regarding tata loan in a/c no: 5067437 emi of rs.14, 117/- whereas i have neither availed any credit card from sbi nor used the alleged credit card, further i have never received any funds as loan from tatacp as alleged in text. My cell phone number have been misused, there is no privity of contract between sbi credit card or tata capital with me. The toll free numbers provided in the txt messages ([protected]) and phone numbers for customer care/ complaints 39020202; [protected]; [protected] have not been properly responded. Kindly resolve the same at the earliest with immediate attention and intimate stage of resolving with proper deadline and communicate the same, failing which i will be constrained to take appropriate legal actions not restricting to cpgrams, rbi ombudsman.
Regards.
Feb 8, 2019
Complaint marked as Resolved Text sent to my office CUG number previously used by one of SBI customer, therefore treat the complaint as resolved, apologies for if any, inconveniences caused.
Regards,
Dinesh
State Bank of India [SBI] customer support has been notified about the posted complaint.