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State Bank of India [SBI] Complaints & Reviews

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P
Poonam587
from Gurgaon, Haryana
Feb 5, 2019
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My account no is [protected].
I made 3 transactions through sbi anywhere personal app. On 23.01.2019.
Amount is deducted from my account but not credited to beneficiary's account.
I called customer care of sbi but no one is responding.
Here are details
Transaction id
1 2917628 amt rs 2500/
2.2917658 amt es 2500/
3.2917731 amt rs 400/
Kindly look into matter and solve the dispute.
Poonam bhatia
+2 photos
State Bank of India [SBI] customer support has been notified about the posted complaint.
Feb 09, 2019
Updated by Poonam587
I didn't receive any answer from sbi .
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    lucky@1234
    from Solan, Himachal Pradesh
    Feb 5, 2019
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    Address: Ambala, Haryana, 134203

    R/s
    With due respet i state that i am a regular customer of sbi naraingarh branch whose code is 614. My salary is also deposited in this bank. Sir yesterday i brake my fdr due to need of money but a person sitting on counter no.4 is so rude that he donot want to pay the amount in rs.500notes or rs 2000 notes. He said we have no currency, we have only 100 rs. Notes.
    Also the system in the bank is too slow that all the peoples are disappointed by the behavior of bank employees. Printers of the bank are not working huge lines are there to print the passbooks. So my request is this to you is please visit the bank situatednaraingarh in working hours and see the drama. Sir want to talk also about loan department of this bank there is so much harresment that no one want to take loan from this bank. Please chack this also.
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      M
      Mahendersingh01
      from Bengaluru, Karnataka
      Feb 5, 2019
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      Address: Mandi, Himachal Pradesh, 175024

      Hi sir,

      I have submitted a request to open an ssy account with sbi almost a month ago and i don't see it being opens yet. Can you please help it's really getting me frusted now every time i call or reach out to bank they say it's pending verification. Please tell me what is the next step i should take as i have waited for more then a month to open a account.
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        S
        son bhadra
        from Bhubaneshwar, Odisha
        Feb 5, 2019
        Resolved
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        Resolved

        Address: 844118

        This was my bad/worse experience with sbi services.
        On 4 of jan 2019 i went to sbi bank and bank manager "goraul - branch" convinced me sbi life policy.. Proposal no-1kna778758
        I agreed with his said and gave him cheque of 50k on that same day but when i came back home i got call from conformation team about my proposal.
        He explain me about this proposal policy. It was different then my acceptance so i dined on that same call for this proposal policy.
        Next day i went to branch and complain about it same and gave him application too. Bank manager said no need to worry amount will be refunded with for 15 working days.
        I waited for 15 working days and again went to branch for information, they said with-in this week it will be refunded, i waited again.. But at the end of week i called up customer care and they register complain and said you will get call from sbi life head office.. Complain no:[protected].
        Yes i got call after 28 hour and he told me you have not initiated for payment so the payment is not cleared so i will process now but now it's been more then 4 days for that initiation and still payment is not made.
        So now this is my complain for the refund and also for that interest of 1 month which sbi life has held my fund with them.
        Because if we are late sbi made us pay fine and fee. Then why should't sbi pay compensation for delay in service tat.
        Mar 17, 2019
        Complaint marked as Resolved 
        State Bank of India [SBI] customer support has been notified about the posted complaint.
        Verified Support
        Feb 06, 2019
        State Bank of India [SBI] Customer Care's response
        Dear Customer,

        We acknowledge your concern. Our team will connect with you shortly for further discussion.

        Thanks & Regards,
        SBI Life Insurance - Customer Care
        Verified Support
        Feb 06, 2019
        State Bank of India [SBI] Customer Care's response
        Dear Customer,

        We tried calling you multiple times on the recorded mobile number ending with 4254 however, we were unable to connect with you. Further, we would like to inform you that the amount has been refunded to your account.

        Thanks & Regards,
        SBI Life Insurance - Customer Care
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          umesh kumar arya
          Feb 5, 2019
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          A refund of 163 rupees was successfully processed on 26 january 2019 to my account. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

          I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

          I have confirmed with amazon and they have successfully processed the refund

          Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
          +1 photos
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            N
            Nadeem9
            from Rajkot, Gujarat
            Feb 5, 2019
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            Address: Anand, Gujarat

            On 20 january 2019 at 8:29 pm, i tried to transfer 900 rs from phone pe app from my sbi account to my axis bank account (Internal transfer). But due to technical error, it gets transaction failed. Utr:[protected]. Now in my passbook, it shows me that 900 rs gets deducted and i did complain to phone pe support. And they told me to complain here, so please take my complain very seriously it's more than 10 days now and i haven't got 900 rs refund. I want you to resolve this issue within 1-2 days.
            +2 photos
            State Bank of India [SBI] customer support has been notified about the posted complaint.
            Feb 07, 2019
            Updated by Nadeem9
            Guys my issue got resolved. Thanks.
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              Mahatab786
              from Shamli, Uttar Pradesh
              Feb 5, 2019
              Resolved
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              Resolved

              Address: 247777

              Amount not credited to the receiver
              Transaction id:p1901061757243742466291
              Utr:[protected]

              In case the amount is still not credited, please contact your bank to raise a chargeback (Formal complaint) against the debited amount in order to have the amount refunded.

              Please feel free to contact us if you need any clarification.

              Regards,
              Phonepe support
              +6 photos
              Feb 10, 2019
              Complaint marked as Resolved 
              Raise charge back to My account number :31600890046
              State Bank of India [SBI] customer support has been notified about the posted complaint.
              Feb 10, 2019
              Updated by Mahatab786
              Raise charge back

              May 27, 2019
              Updated by Mahatab786
              Koi solution nahi
              May 27, 2019
              Updated by Mahatab786
              Totally bakwas hai sab fake hai koi fayda nahi complain ka koi result nahin
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                R
                ramanaidu karibujatha
                from Manuguru, Telangana
                Feb 4, 2019
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                Address: Vizianagaram, Andhra Pradesh, 535591

                Dear team,

                Kindly help me to recover my money back from investment intermedi, because many times rs.222/- has been debited from my account saying transferred to investment intermedi and i really dont have any clue what company is dis. And i never invested any amount in my whole life on such companies. Its really horrible. Its totally fraud. We earn money in the month and unecessarily the amount is debited which we dont know. Its really harassing and it is effecting damn badly to us because we are below poverty line and we earn on daily basis. Debiting such amount we cannot effort. So kindly look in this matter on asap basis. Waiting for precious feed back or reply.

                Thanks regards.
                Ramanaidu. K
                [protected]
                Cyrus. [protected]@gmail.com
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  M
                  MamtaChauhan1972
                  from Udaipur, Rajasthan
                  Feb 4, 2019
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                  Address: Udaipur, Rajasthan, 313001

                  Respected sir/mam,
                  I am Mamta Chauhan who's salary account is in SBI. I opened an RD of 15000rs per month for one year. They kept deducting the amount for 11 months and on the 12th month they stopped deducting the money and closed my RD then they transferred all the RD's money to my saving account without giving any information and without any interest and they deducted the amount 631rs and 861rs on 3-7-2017 without any transaction of mine I even contacted and met the branch manager of Shobhagpur Udaipur twice but he didn't gave a satisfactory answer and ignored my problem so i request you to please solve my problem your quick response will be highly appreciated. My bank details are given below

                  Saving account number - [protected]
                  RD account number - [protected]
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    P
                    p bose
                    from Chennai, Tamil Nadu
                    Feb 4, 2019
                    Resolved
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                    Resolved

                    Address: 390020

                    Respected Sir,

                    I, Partha S Bose, today I got the call fraud ( Ms.Anushka, M/N :-[protected]) asked me everthing increse your credit limit etc then I got the message debit from my account Rs.8050 / date 04/02/2019 description mecrchant -mechnadiseEBS MUMBAI IN
                    I cannot provide any details and deducted my amount please do action immediately . My credit card bank name-state bank of india.
                    Transactions under Settlement
                    Date Description Amount Spent (Rs.)
                    04/02/2019 MechandiseEBS Mumbai IN 8, 050

                    please help

                    My credit card no- [protected]
                    Bank name-state bank of india
                    mob no- [protected]

                    Humble Regards

                    Partha S Bose
                    Mar 12, 2019
                    Complaint marked as Resolved 
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 06, 2019
                    State Bank of India [SBI] Customer Care's response
                    Dear P Bose, Thanks for sharing your details.We will get in touch with you soon to address your concern at the earliest. Although we would request you not to post your contact and card details publicly but mail us next time at [protected]@sbicard.com.
                    Verified Support
                    Feb 07, 2019
                    State Bank of India [SBI] Customer Care's response
                    Thank you for speaking with us, MR. P Bose. We hope your queries have been responded over the call. Please reach out to us for further assistance or feedback. Glad to help!
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                      Pijush Sengupta
                      from Kolkata, West Bengal
                      Feb 4, 2019
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                      Address: Howrah, West Bengal

                      Home amount amount of Rs. 4, 29, 000 sanctioned and disbursed on 02/2009 recoverable in 119 EMI @5697. Amount already recovered 120 EMI @ 5800/- wef 19/5/2009 to 10/01/2019 from SBI savings account. But in complete statement showing recovery of 115 EMI missing the amount credited on 10/7/2009, 10/11/2009, 10/09/2011, 10/08/2014 and 10/4/2018 and still showing outstanding 33, 427/- despite fully recovery of all EMI. The amount recovered already reflected in SBI savings bank pass book but the loan paid by the branch showing different.
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        J
                        jeevanreddy315
                        from Bengaluru, Karnataka
                        Feb 4, 2019
                        Resolved
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                        Resolved

                        Address: 560016

                        Hi, I have paid my SBI Life - Shubh Nivesh Endowment Plan premium amount of Rs.49734 /- on january 7th 2019 from my HSBC credit card of number ending 1308. My premium due date was January 9th 2019.

                        Policy Holder Name : Jeevankumar Reddy
                        Policy Number : [protected]
                        Order No. : 6602736

                        Again on january 25th 2019, the same amount of Rs.49734 /- is auto debited from my other HDFC credit card number ending 2217. I am Surprised to see such type of cheating from a reputed govt company. Please return back my money immediately.
                        Mar 14, 2019
                        Complaint marked as Resolved 
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 06, 2019
                        State Bank of India [SBI] Customer Care's response
                        Dear Customer,

                        Our officials tried calling you on your recorded mobile number ending with 3310 multiple times, but unable to contact you. Further, we wish to inform you that the excess premium will be refunded to you shortly.

                        Thanks & Regards,
                        SBI Life Insurance - Customer Care
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                          U
                          Upal Ghosh
                          from Kolkata, West Bengal
                          Feb 4, 2019
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                          Address: 713204

                          A friend sent me a sum of ₹250 via UPI on 25/1/9.
                          It got debited from her account and got credited to my Account (SBI).

                          But moments later it got reversed, and the transaction details of the reversal came with the same UPI Transaction ID of that transaction which with which the money was credited to my account.
                          The transaction details regarding this transaction is:
                          TO TRANSFER UPI/REV/[protected]

                          The person who sent me the money did not get that money reversed to her account. Nor did I get it back.

                          After contacting SBI via Helpline, they asked me to mail the issue at support.[protected]@sbi.co.in.

                          I sent them emails repeatedly for 5 days twice in a day. But they did not reply nor did they help me out.
                          After that, they are not even lodging my complaint against this matter and are trying not to involve themselves into it by saying that they cannot check the details of any UPI Transaction via the Transaction ID.

                          Please help me by guiding me on what to do in order to get my money back.
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
                          Feb 04, 2019
                          Updated by Upal Ghosh
                          The date for the transaction is 25/01/2019
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                            A
                            ak8811
                            from Delhi, Delhi
                            Feb 4, 2019
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                            Address: 494001

                            Dear Sir,
                            I am an account holder of the State Bank of India and I have also two Sukanya samridi Accounts of my two daughters in SBI. I am working at NMDC Steel Plant, Nagarnar (CG).But I am very sorry to inform you that today 04.02.2019 when I go to the nearest SBI bank, Nagarnar for updating of the sukanya passbook at the ATM counter book printing machine. One book was successfully printed but another book (A/C No.- [protected] ) passbook was not printed. Then I go to the bank and complain my problem at the counter No-1 and said that please check the account why the passbook was not printing. At that time the bank peon who was standing near the counter suddenly misbehave with me (shouted to me and talking with rudely). He told that we don’t check your passbook here. Then I ask why? Then he told that talk with the branch manager.

                            I honestly don’t know if I have somehow done something wrong or if he was having a bad day but this is not a way to treat clients and customers and I strongly protest it. I hope you will take notice of this misfortune.

                            I hope you will take care of this matter and I or anyone won’t have to face the same problem again.

                            Regards

                            Aswini Kumar Nayak
                            A/C No; - [protected]
                            Nagarnar (CG)
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              A
                              Adidalpha
                              from Pune, Maharashtra
                              Feb 4, 2019
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                              Please call me on [protected] to discuss the mis-selling for sbi credit card by providing false promises. I received call from your 3rd party cc (Intelenet) advisor zoya. I have all the messages available on watsapp. I was promised that the annual fee will be waved and credit limit will be as compared to my standard chartered card. I need the card cancelled as i have not even activated the card. I am not going to pay the annual fee and want my card cancelled. Even in verification call i have raised concern.
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
                              I have do a transaction but it was fail but My ballance 3799 is debited ...pls refund my ballance...
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                                P
                                p.phatak
                                from Pune, Maharashtra
                                Feb 4, 2019
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                                On 1st of february a number of transactions have been done from my debit card without asking for a pin. No my card has not been stolen, it is with me and i haven't done any such transaction.
                                All the transactions have a common thing which is pos [protected]. All the transaction messages i receive have this pos number followed by google *meme. I do not have any paid subscriptions on google and the card is not even added in google for payments.
                                I have blocked my card but i need to know about these fraudulent transactions and also ask for a refund amount as it is clearly a security breach at the bank's side.
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
                                While doing transactions I do not receive high security password.Inspite of receiving messages from SBI round the clock at the same phone.
                                Customer care representative do not receive the phone. And if they receive, it is only to say contact your branch.
                                Shailendra19's reply, Feb 5, 2019
                                POS I guess means Point of Sale, generally it's the machine that can only be used by waving or swiping the card on the machine, check if there is an Addon card on your account on sbicard website, SBI is the worst bank I have ever seen, but this thing is absurd.

                                In case you get the card reissued don't send image of your card to anyone or don't lend it to anyone, Credit cards do not require PIN security, Card Number + CVV is enough, but the best thing is, in case you have fraudulent transactions on your card, you can report it to the authority and the police, your money will be returned after a fair investigation.
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                                  K
                                  kuppalanaga
                                  from New Delhi, Delhi
                                  Feb 7, 2019
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                                  Address: Panchkula, Haryana, 134107
                                  Website: www.sbi.com

                                  Sir/Madam I have savings bank acct in state bank of india from chandimandir branch, branch IFC code is SBIN0050195. 23 Dec 2018 unauthorised transaction from my acct . My acct no is [protected]
                                  Ludhiana Rs 10000 w/d at SBI ATM S10F[protected] DUGRI SECOND ATM, LUDHIANA fm A/cx9044on23/12/18.Txn#2632.
                                  You have any enquiry please call me [protected].
                                  Thanks you sir
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    Rishu Gusain
                                    from Gurgaon, Haryana
                                    Feb 4, 2019
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                                    Address: Ghaziabad, Uttar Pradesh, 201007

                                    Dear sir, /madam

                                    I had received call from your credit card department dated as on 2nd feb ms. Sandhya mob no: [protected] on of my person no. But she's using bad language's and abusing whatever in his mind. This not a manner to call to customers and threaten, so you are requested please look in to the matter take a action to her and inform to us.

                                    I am awaiting you positive response.
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                                    Dear Sir,

                                    I have reported for lost of my credit card and same has been blocked.
                                    I am not be able to reissue my credit card.
                                    I have tried many ways to get my card reissued.
                                    Kindly ask your
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                                      Aakash Dhadke
                                      from Mumbai, Maharashtra
                                      Feb 4, 2019
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                                      Banksstate bank of india [sbi] amount debited / transferred to investment intermedi
                                      State bank of india [sbi] — amount debited / transferred to investment intermedi

                                      Submit a complaint
                                      Dear team,

                                      Kindly help me to recover my money back from investment intermedi, because many times rs.295/- has been debited from my account saying transferred to investment intermedi and i really dont have any clue what company is dis. And i never invested any amount in my whole life on such companies. Its really horrible. Its totally fraud. We earn money in the month and unecessarily the amount is debited which we dont know. Its really harassing and it is effecting damn badly to us because we are below poverty line and we earn on daily basis. Debiting such amount we cannot effort. So kindly look in this matter on asap basis. Waiting for precious feed back or reply.
                                      Thanks regards.
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                                      I bought a trouser from Amazon using sbi card amount was 699 and return it because of size issue amazon processed my refund as they provide refund reference no but bank not refund back to my acc, my refund refference no is [protected], my contract no [protected]
                                      LIC premium payment not completed but amount Rs. 1678.94 deducted by bank via netbanking.
                                      Respected sir

                                      My mobile number is not registered, please register the new number because there is no way to use the main ATM. ([protected]) AC NO [protected]

                                      Thanks
                                      raja Ram Kumar
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                                        A
                                        amithari
                                        from Mumbai, Maharashtra
                                        Feb 4, 2019
                                        Resolved
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                                        Resolved

                                        Dear sir

                                        A refund of ₹15285.55 was successfully processed on 25th october 2018 to my account. This amount should have been credited to my sbi credit card account by now, but i have not received the refund till now.

                                        I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

                                        I have confirmed with amazon and they have successfully processed the refund and mail photo attached.

                                        Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
                                        +1 photos
                                        Mar 11, 2019
                                        Complaint marked as Resolved 
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                                        Verified Support
                                        Feb 06, 2019
                                        State Bank of India [SBI] Customer Care's response
                                        Dear Amithari, Thanks for talking to us. We sincerely hope that we have been able to clarify the matter addressed to us.
                                        Ac [protected]
                                        ifsc code sbin0006385
                                        amy tikuliya bihar
                                        need
                                        Hi,
                                        Is it necessary to enter atm no.and pin while registering for online banking.
                                        please tell u
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