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State Bank of India [SBI] Complaints & Reviews

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Updated: Dec 17, 2025
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S
Shailendra Dutt
from Robertsonpet, Karnataka
May 22, 2018
Resolved
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Address: 560006

Note : pls contact me at [protected]

Sir,
I have a sbi credit card

My account shows that a amount of rs 754 was debited on
Date : 12 nov 2016
Shop: beijing bites bangalore in

Though i have tried using my card at beijing bites bangalore on 12 nov16, however the transaction was showing as failed and i received a failure of payment message also in my mobile.
Thus i ended up paying cash for the same. (Cash receipt image attached)

Howvere in my account an amount of rs 754 got incorrectly debited and inspite of repeated requests from both sbi and beijing bites. My amount is yet not refunded

The beijing bites shop also confirmed that they have not received any payment of rs 754. I have written several times with sbi with following references:
Interaction id - 1-[protected] — on 26nov16
Interaction id - 1-[protected] dispute ref:[protected] — dtd 20dec16

However sbi/beijing bites fail to refund my amount.

Request intervene to resolve my issue

-sd seetha
[protected]
+2 photos
Jun 29, 2018
Complaint marked as Resolved 
State Bank of India [SBI] customer support has been notified about the posted complaint.
Verified Support
May 28, 2018
State Bank of India [SBI] Customer Care's response
Dear Shailendra Dutt, Thanks for talking to us. We sincerely hope that we have been able to clarify the matter addressed to us.
Not add money from sbi buddy sarvar problem.
nd not refand money my [protected]@waliet before complent 10 days.
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    G
    gemnian.g
    May 22, 2018
    Resolved
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    Resolved

    Address: 134112

    Dear Sbi Team,

    Your ppl are constantly calling on all the associated numbers whereas I am trying to resolve a dispute with my bill. I am getting calls from number [protected] from Pitampura. I am recording all these calls and would start a defamation case since your unethical ways of persuing bills.

    I'm out of the country so please send a number on which I can contact.

    Warm Regards
    Gaurav Chauhan
    Jun 29, 2018
    Complaint marked as Resolved 
    State Bank of India [SBI] customer support has been notified about the posted complaint.
    Verified Support
    May 23, 2018
    State Bank of India [SBI] Customer Care's response
    Dear Customer, Apologies for any inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 45282 in your mail to enable us to address your concern on priority.
    May 31, 2018
    Updated by gemnian.g
    You suck big time as you hire people who do not know even how to contact people by email. The agony of shaming people by calling everyone near and dear. I paid and settled the full amount but I just get "apologies for inconvenience caused".

    Had it been the US or anyplace else, I bet your ### would be sued red by me. Burn in hell ###
    Firstly, please make sure all these threatening calls are stopped from your end. I have already sent an email to sbicard_cares to provide me with. A contact. (At least an educated person not goons).

    Secondly, According to 2007 debt collection Act by Supreme Court no personal information pertaining to a person shall be leaked out whereas your guys are calling near and distant relatives and disbursing info and defaming. I have recorded calls for that . Fyi ICICI Bank was fined 55 lacs for the exactly the same tactics in 2014.

    Thirdly, why cannot you email a person with that debt collection process has started if the person is not reachable??
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      N
      Nabakishor Muduli
      from Paradip Garh, Odisha
      May 22, 2018
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      Address: 761008

      Sir i want to discontinue the pmjjby scheme activated in my sbi account number [protected]. I activated this scheme through online and the bank deduct rs:330/- in every year. But it has no option for discontinue the above scheme. Hence i request for discontinue this scheme from my account. Otherwise inform me in my email id: [protected]@yahoo.com regarding this how can i exit from this scheme.
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        J
        jitenderkumarrathee
        from Delhi, Delhi
        Jun 13, 2018
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        Address: Rohtak, Haryana, 124514

        Hi sir my name is Jitender Kumar i have submitted adhaar card in bank and adhaar is updated in my bank account but the npci status is still inactive. I have bank account in bank : state bank of india, account number : [protected], ifsc code : sbin0051178, adhaar number :[protected]. So please update my account in npci. so that my subsidy of LPG credited in my account. Thank u sir
        State Bank of India [SBI] customer support has been notified about the posted complaint.
        My account has been debited by 206.50 rupees suddenly, I got a message just a few minutes ago but I didn't make any kind of payment !

        adhar card is not link - Comment #3128890 - Image #0
        With out my permission debit 2500 in my account please check .. i will action seriously ... Tomorrow i am going to cyber police station..

        adhar card is not link - Comment #3128900 - Image #0
        adhar card is not link - Comment #3128900 - Image #1
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          S
          sukirtim
          from Bardoli, Gujarat
          May 22, 2018
          Resolved
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          Address: Mumbai City, Maharashtra, 400614
          Website: retail.onlinesbi.com/retail/login.htm

          This is horrible. Internet username pwd kit is not working. You go home with a kit saying it can be used in 24hrs, but even after 24 hrs the username pwd doesn't work and gives an error message saying 'invalid username pwd'?
          How can it be invalid if its not even used once.

          This is a high priority issue, lots of other people are also facing similar problems.
          This needs to be looked at immediately. My kit is issued from cbd belapur, navi mumbai mct fulfilment division.

          I received the kit at nagpur dharampeth branch.

          Please look at this problem immediately as its my only online account and is now non-functional.
          May 22, 2018
          Complaint marked as Resolved 
          Initially the staff was hesitant but later guided me through the entire process well.
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          May 22, 2018
          Updated by sukirtim
          I am waiting from 2 years to get this started
          This complaint has been dealt with at Nagpur branch successfully. For other members who are still waiting on ..you need to visit the branch where your account is located. There you need to speak to one of the IT experts who will either get you a new login kit or will check your details for any previously issued kit and will advice you on the procedure ahead.
          I am able to login now successfully. Thank you
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            P
            from Darbhanga, Bihar
            May 22, 2018
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            Address: Paschim Medinipur, West Bengal, 721301

            Sir
            i rajesh prasad is a customer of sbi. My account number is [protected]. Branch name is malancha kharagpur. Ifsc code sbin0014099. I deposited rs 4000 in cdm( cash deposit machine). On 17/05/2018, amount deposited but not credited in account. I
            done written complaint but no response, cdm link officer give no reply everyday i gone but he only say i will see.
            +1 photos
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              S
              shabuddinmn
              from Bengaluru, Karnataka
              May 22, 2018
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              Address: Chitradurga, Karnataka, 577522

              According to the above sub
              Please take a action to state bank of india
              Challakere branch wich is near to mayura hotel
              Which has not ready take any customer serrvice and rashley talking with customer
              And also harassing & embarrassing to customer
              I kindly request you to take action on branch
              Thanking you
              For details you can call me
              [protected] (Shabuddin)
              State Bank of India [SBI] customer support has been notified about the posted complaint.
              I am SBI customer A/C. [protected] branch shyamnagar. i m not getting any kind of OTP or High secure password. i have given many complain but no one is doing any thing. I have tried everything to get the SMS.
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                A
                Allmann829
                from Varanasi, Uttar Pradesh
                May 22, 2018
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                Address: Mirzapur, Uttar Pradesh, 231304

                Dir

                My name is alok kumar, i worked of signature scanning in chunar br in dec-16. I have scaend 21438 @ 3.5=75033.
                In which olny 23665 cr in my account.

                Rest amt-51368 is not credit in my ac-[protected]. Til today.

                So
                Please i request to make my payment early most.

                All details are attached.

                Alok kumar so kripashnker
                Ac - [protected]
                Mo-[protected]
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  A
                  Akki kajla
                  from Delhi, Delhi
                  May 22, 2018
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                  My name is neha. I made payment of 400 rs for my registration from hdfc netbanking for d. El. Ed u. P on 20 may 2018. Transaction was successful. And the transaction reference no. Is [protected]. Fee was deducted from my account. But i couldn't been able to print my journal no. And without that no. Iam not being able to print my application form. So i need journal no. For this transaction.
                  Thank you
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                  May 24, 2018
                  Updated by Akki kajla
                  I ALSO FACED THE SAME ISSUE WITH YESTERDAY TRANSACTION. COULD NOT BEEN ABLE TO GET JOURNAL NO. ADDING A PHOTO OF THAT.

                  PLS HELP.

                  Dear Team,

                  I am not able to clear the outstanding of my credit card, hence I would like a final settlement to be done for the same.

                  Please guide me for the same.

                  Card Number: [protected]
                  My name is km shilpa. my reg. [protected] I made payment of 400 rs for my registration from hdfc netbanking for d. El. Ed u. P on 20 may 2018. Transaction was successful. And the transaction reference no. Is [protected]. Fee was deducted from my account. But i couldn't been able to print my journal no. And without that no. Iam not being able to print my application form. So i need journal no. For this transaction.
                  Thank you
                  Sudhirkumar Gaur's reply, Jun 4, 2018
                  My name is km shilpa. my reg. 6000148907 I made payment of 400 rs for my registration from pnb netbanking for d. El. Ed u. P on 2 jun 2018. Transaction was successful. And the transaction reference no. Is [protected]. Fee was deducted from my account. But i couldn't been able to print my journal no. And without that no. Iam not being able to print my application form. So i need journal no. For this transaction.
                  Thank you
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                    A
                    Aprajita Parmar
                    from Jaipur, Rajasthan
                    May 22, 2018
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                    Hi, on 20th may i made an imps transaction for paying visa fee. I got a message saying transaction timed out. The amount has been debited from my account. I spoke to sbi customer care on 21st when i was informed that i needed to wait till 21st may midnight to check and see if the money would be refunded or transaction completed.
                    I called back today on 22nd may and i am informed that i need to wait for another 2-3 days for lodging the complaint.
                    They have the worst service ever. No one cares about the pain the normal customer goes through while always ready to lend and sing and dance to the tunes of the likes of vijay mallya and nirav modi but harassing the common man.
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                    When I am debiting my money From ATM The ATM gives a Receipt with a message that the ATM usage limits exceeds. The number of Transaction no. is 1524 and the ATM ID is s10g[protected].
                    So kindly please look on to my issue and reply me as soon as possible.

                    imps transaction timed out - visa fee - Comment #3105206 - Image #0
                    Sir i wnt to over due payment noc and my sbi card is block plz sir send me noc and unblock my card
                    State Bank of India [SBI] Customer Care's response, May 23, 2018
                    Verified Support
                    Dear ANSARI RAZVI, Apologies for any inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [email protected] mentioning reference number 45248 in your mail to enable us to address your concern on priority.
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                      A
                      arvindjha
                      from Almora, Uttarakhand
                      May 24, 2018
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                      Address: Udham Singh Nagar, Uttarakhand, 263148

                      Dear Sir/Madam,

                      Humble Request to you, Pl.provide solution, Because my a/c debited Rs.12500/- dt.16.05.18. then call customer care and provide problem, customer care told me this is Fraud transaction & take complain register on 16.05.18.till now not solution provide. So, Pl.provide Solution.

                      Complain No.= [protected].
                      Arvind Kumar Jha
                      [protected]
                      jha.[protected]@gmail.com
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        vasu22
                        from Hyderabad, Telangana
                        May 22, 2018
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                        Address: Hyderabad, Andhra Pradesh, 500035

                        I have applied for issue of new cheque book in sbi branch. It is been 6 working days since i applied, but there is no response from the branch.in the website, it is given that it takes 3 working days for dispatch of cheque book. They have not issued the cheque book so far. They are not telling the status and if posted, tracking number of courier. Does any bank take more than 3 working days for issue of cheque book. Please clarify.

                        I have requested for nonpersonalized cheque book, but they are saying that it will be delivered by post. Please clarify, what to do to get cheque book immediately at the branch.
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          A
                          aniruddha1958
                          from Ranaghat, West Bengal
                          May 21, 2018
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                          Sir,
                          I, Shri Aniruddha Kundu is an employee of Accountant General (A&E), West Bengal, No.2, Govt Place West, Treasury Buildings, Kolkata-700001. My date of retirement on superannuation is 30.11.2018.
                          For the purpose of getting my retirement benefits and for drawing monthly pension, I have opened one Savings Bank Account (Joint) at State Bank of India, Munshirhat Branch (IFS Code SBIN0013111, BSR Code 0013111), Vill- Shankarhati, P.O. Munshirhat, P.S.-Jagatballavpur, Dist. Howrah, West Bengal, PIN-711410, which is within 1 KM from my residence.
                          At the time of filling up pension forms through on-line from my office, I am not able to complete the bank details portion, as the screen shows “NO RECORD FOUND”.
                          It is, therefore, requested to update the Bank details of Munshirhat Branch bearing IFS Code SBIN0013111 and BSR Code 0013111 in the system, so that I can complete the pension form through on-line without any difficulty.
                          Thanking you.

                          Yours faithfully,
                          Aniruddha Kundu
                          Dated the 21st May 2018
                          Place : Kolkata
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            M
                            Mayur787
                            from Ahmedabad, Gujarat
                            May 21, 2018
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                            Address: Ahmedabad, Gujarat, SBIN0016051
                            Website: Amezone online shopping

                            To,
                            The Chief Branch Manager
                            State Bank Of India
                            Main Branch


                            Subject: Charge dispute "Refund never processed"

                            Dear sir

                            A refund of 499 rupees was successfully processed on 10/05/2018 to my account by amazon.in. This amount should have been credited to my SBI account by now, but i have not received the refund till now.

                            I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

                            I have confirmed with amazon and they have successfully processed the refund

                            kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
                            my refund referance number 13449
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              ammaai
                              from Chennai, Tamil Nadu
                              May 21, 2018
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                              Address: Chennai, Tamil Nadu, 600034

                              In Chennai, to-day, I had a hell of time as almost 8 sbi atms are not working and hence I am unable to withdraw amount.The first ATM opp to Sivan Temple
                              second one near Valluvarkottam( if the ATM centre is not in use) close it with suitable board as I had to wait for more than one hour, as the msg comes as Transaction is in process. Third one is Tirumurthi Nagar where 4 atms have been provided and all the four ATMs are not working. Fourt, I went to Gopalap[uram SBI ATM centre wherealso more than 4 atms are available. However the shutter was closed and nobody gives reason.
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                J
                                jcu
                                May 21, 2018
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                                Address: Moga, Punjab, 142043
                                Website: SBI bank

                                Hello
                                i have account in SBI bank at Kot-ise-khan, distt moga, punjab under name Dharam singh my account number is [protected]. i appiled my wife'sstudy visa for Australia but she got refusal and so her university refund her 12.5 lakh fee in my account also university gave me reciept for that refund that i am going to attach with it, from last 2 months i am visiting regularly to bank they always say it shows in bank but they did not get refund i requested them to give in written so i can show to university but they mentioned that are not sure about it just assuming please i borrowed money on high interest can do someting
                                +1 photos
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
                                May 21, 2018
                                Updated by jcu
                                what rubbish is that how they can share my information on website
                                May 21, 2018
                                Updated by jcu
                                i want tp remove from website
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                                  A
                                  anshadvahid
                                  May 21, 2018
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                                  Address: Alappuzha, Kerala, 688002
                                  Website: [email protected]

                                  SBI offered some concession in interest while closing the education loan account, and my parent accepted the offer without knowing the consequences and closed the account accordingly. But now the seriousness in accepting the offer is faced by me only when the cibil report is taken. Understanding the reputational loss, which is reflected in the CIBIL, my father approached your Alappuzha manager and requested him to accept the written off amount and issue a letter stating that the party remitted full amount of loan arrears and make necessary correction in the cibil report subsequently. But he informed orally that there is no such mechanism in SBI and he cannot do anything and cannot modify the CIBIL remarks “loan written off”. I humbly request you to inform whether I can remit back the amount waived by SBI while closing my educational loan account and give a letter stating that the account is closed without any compromise after accepting the written off amount in the account and make necessary correction subsequently in the CIBIL site. When I enquired the fact with other Banks, there exist such a mechanism in other banks.
                                  Kindly resolve my complaint at the earliest, or else I may be forced to take up the matter with higher authorities for getting justice to me.

                                  Sbi. mullakal branch
                                  Alappuzha . kerala
                                  closed loan account no [protected]
                                  [protected]

                                  my contact no Mr Vahid ( my father) [protected]

                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    Sushil Chaurasiya
                                    from Allahabad, Uttar Pradesh
                                    May 21, 2018
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                                    Address: Raebareli, Uttar Pradesh, 229404

                                    महोदय ब्रांच मैनेजर एवं केशियर सभी कस्टमर से अभद्रता से व्यवहार करते हैं इनका व्यवहार ठीक नहीं है कस्टमर को सही सर्विस नहीं मिल पाती है कस्टमर को डांट कर भगा देते हैं कैसे मिलता है ATM में सब बंद रहता है केसीसी वगैरा नहीं बनाते हैं मूलभूत सुविधाएं जो बैंक्स की हैं वह सभी ग्राहकों तक पहुंचाते नहीं हैं महोदय से निवेदन है कि उचित कार्यवाही करें हम समस्त ग्रामवासी क्षेत्रवासी व्यापारी गण आज 6 महीने से लगातार रीजनल ऑफिस को शिकायत कर रहे हैं लेकिन अभी तक कोई भी कार्यवाही नहीं की गई है उचित कार्यवाही करें धन्यवाद
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                                    May 21, 2018
                                    Updated by Sushil Chaurasiya
                                    महोदय ब्रांच उमरन मैं मैनेजर महोदय एवं कैसर महोदय सभी कस्टमर को सही से सर्विस नहीं दे पाते हैं और जो भी बैंक्स की मूलभूत सुविधाएं हैं पहुंचा नहीं पाते इसके पहले जो भी ब्रांच मैनेजर थे कहते थे बहुत ही अच्छे थे इनके सारी सुविधाएं बहुत अच्छी थी यह कस्टमर को डांट कर के भगा देते हैं हम समस्त ग्रामवासी क्षेत्रवासी नगरवासी व्यापारी गण रीजनल मैनेजर इलाहाबाद को कई बार कंप्लेन किया लेकिन कोई भी सुनवाई नहीं हुई है लोग बताते हैं कि उनकी पूरी फैमिली भारतीय स्टेट बैंक में जॉब करती है कुछ भी नहीं हो पायेगा जितना जिसको जो करना हो कर ले जो मैनेजर को करना है वही करेंगे महोदय जांच करके उचित कार्यवाही करें हम साधारण व्यापारियों को ग्राहकों को उपभोक्ताओं को किसी भी प्रकार की क्षति ना पहुंचाई जाए इनको यहां से हटा करके कहीं बाहर कर दिया जाए कोई अच्छा सा नया ब्रांच मैनेजर हमारे उमरन 16710 में भेजने की कृपा करें महान कृपा होगी धन्यवाद
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                                      Prakash jp
                                      from Chennai, Tamil Nadu
                                      May 21, 2018
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                                      Address: 600037
                                      Website: [email protected]; [email protected]

                                      Ref: txns:
                                      1) sbipg[protected], 21-05-18, rs.1674.00
                                      2) sbipg[protected], 21-05-18, rs.1251.00
                                      3) sbipg[protected], 21-05-18, rs.1673.00
                                      4) sbipg[protected], 21-05-18, rs.1263.00

                                      Dear sir,
                                      Above said txns are done by fraudulants by hacking our card details and cvv no today morning. Please do the neeful to reverse or atleast stop the txns using the txn no with the help of your a/cs dept. And kindly update the details to the e-]mail address - [protected]@gmail.com.

                                      Thanking you.
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                                      My A/c no [protected], from my account 295 Rs to transfer debited i want to know the reason, why these type of transferring complaints are only related to sbi, i m worried of these type o[censored]nknown transfers, i want to know the details, dont force anyone who is from middle class family to take a step against you

                                      online txns reversal from sbi a/c done by fraud hackers - Comment #3103227 - Image #0
                                      Dear sir

                                      i wanted to change my mobile no in sbi life insurance policy no [protected]
                                      old no is [protected] wanted to replace with [protected]

                                      hope will get your responce as soon as possible.
                                      thanks

                                      jayesh indralal maheshwari
                                      State Bank of India [SBI] Customer Care's response, May 22, 2018
                                      Verified Support
                                      Dear Jayesh,

                                      We acknowledge your concern. Our team will connect with you shortly for further discussion.

                                      Thanks & Regards,
                                      SBI Life Insurance - Customer Care
                                      State Bank of India [SBI] Customer Care's response, May 22, 2018
                                      Verified Support
                                      Dear Jayesh,

                                      As per your discussion with our official, your concern has been addressed. For any further assistance or clarification please contact us at [email protected].

                                      Thanks & Regards,
                                      SBI Life Insurance - Customer Care
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                                        cad_lokesh
                                        from New Delhi, Delhi
                                        May 21, 2018
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                                        Address: New Delhi, Delhi, 110086

                                        Money deducted from Account but not received
                                        Dear Sir/Mam,
                                        My name is Lokesh Kumar, from J-50 krishan vihar new delhi-110086, I have withdrawn 10, 000/- from SBI ATM at Kanjhawala road Krishan Vihar Delhi-86 & ATM ID:-HFNC[protected]. money has deducted from my account but not received by me.
                                        Withdrawn date: 18 May 2018.My account number is [protected] and Branch is Bank of Baroda Rohini Sector-7 Naharpur Village.
                                        Please do the necessary action for the same.

                                        Name:-Lokesh Kumar
                                        Mob.-[protected], [protected]
                                        A/C No.-[protected]
                                        ATM: SBI Kanjhawala road
                                        ATM ID:-HFNC[protected]
                                        Brach complained Date:-19 May 2018
                                        Online Complained date: 20 May 2018
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                                        I'm registered on DND with my idea no. [protected] but SBI credit card vendors called me again and again from [protected]. I requested many times to SBI credit card team for removing my no. From there record.. But no response. Kindly help me.
                                        Monu Tandewal's reply, May 16, 2018
                                        I'm registered on DND with my idea no. 9891000875 but SBI credit card vendors called me again and again from 7835811690. I requested many times to SBI credit card team for removing my no. From there record.. But no response. Kindly help me.
                                        Though i hv received my internet password but didne ot got username .i am not able to log accounts pl send by SMS OR BY E-MAIL

                                        serial no p14790489
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