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State Bank of India [SBI] Complaints & Reviews

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Updated: Sep 23, 2025
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K
Krushna murty I
from Hyderabad, Telangana
May 18, 2018
Resolved
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fraud transaction in my sbi credit card

Address: Nalgonda, Andhra Pradesh

International Fraud transaction was done on 24/8/17 about 33000/-
I can give compliant on 10/09/17 to customer care through fill the Dispute form then they will respond to investigate and temparory cleared. After 3 months they said investigation was favarate bank, hence can pay that amount then I give acomplaint to cyber crims at hyderabad on 08/02/18. But not solved that problem till the date. Other than every month sent to me statement...
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Pulkit Tyagi 6998
from Delhi, Delhi
May 18, 2018
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Address: 201301

My self pulkit tyagi s/o shri satish kumar tyagi got my account transferred from sbi bhopal to sbi branch, sector -19, noida-201301 a year back furnishing aadhaar as address proof for new address. Later on i again submitted my aadhaar for address change along with my new pan copy for registration. But the sbi branch management is not doing this simple work since last so many months. I have reminded this issue to branch management several times in person but failed to persuade them. Due to this income tax deduction from tdrs is not entered in 26as form and i am not getting the chequebook at my address for use anywhere, especially for mutual funds investment where a cancelled cheque needs to be uploaded for bank account verification.
(Pulkit tyagi)
B-10, sector-27 noida-201301
M-[protected]
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    Imranpasha026
    from Hosur, Tamil Nadu
    May 18, 2018
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    Address: Bangalore, Karnataka, 560045

    This is imran pasha i have ordered from amazon i did not get my refund from bank amazon people have send the money back to me the sbi bank people is holding my money i have ordered shoes of 999 rs but the amount was refund from amazon with the refund reference number which is igadlmgem7 i went to the branch also they were not helping me so just please fix this out
    +1 photos
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      C
      Chinmay Acharya
      May 18, 2018
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      Address: Bangalore, Karnataka, 560037

      Hi,

      I am writing this letter regarding unauthorized credit card charges which i am not aware of.

      Before applying for sbi credit card i received call from sbi crdit card department many times even i have denied not to call me regarding any credit card.

      In my last call for credit card they told me there will be no annual fees for you and lot more benefits are there with sbi elite credit card.

      In my first month credit card bill i received 4999 extra amount on top of my transaction i made. Immediately i have called to customer care and complaint against this illegal fees which i never aware of. I got a reply from them to pay the transaction amount and remaining amount we not need to pay and we will block the card.

      I my next month bill again i received the same amount along with late fee interest fee. I called the customer and raise this issue again. They block the card but not yet cancelled the unauthorized charges/fees.

      Now i would like to cancel this card as soon as possible there should not be any credit card in my name from sbi.

      Requesting to sbi please do not play with any customer to get 5000 rupees annual fees for a credit card. No one will expect to face such issue from a natioanalized bank like state bank of india.

      Name : nrusingha prasad acharya
      Date of birth: 15 may 1989
      Credit card no: 1833 (Last 4 digit)
      State Bank of India [SBI] customer support has been notified about the posted complaint.
      Please find and clear the frawd transaction amount.

      unauthorized credit card fees - Comment #3101480 - Image #0
      unauthorized credit card fees - Comment #3101480 - Image #1
      unauthorized credit card fees - Comment #3101480 - Image #2
      unauthorized credit card fees - Comment #3101480 - Image #3
      unauthorized credit card fees - Comment #3101480 - Image #4
      unauthorized credit card fees - Comment #3101480 - Image #5
      Krushna murty I's reply, May 17, 2018
      Abiut my dispute Amount
      Krushna murty I's reply, May 18, 2018
      Pls solve my problem
      Krushna murty I's reply, Oct 7, 2018
      It remainder
      Krushna murty I's reply, Nov 28, 2018
      Pls solve the problem
      Sir pls solve my above sbi credit card fraud transaction amount
      Pls Understand my problem what about my
      SBI Credit card fraud transaction. Complaint status already sent the same complaint in few days back but not to till not clear.
      I am Krushna murty, cell No. [protected]
      They will sent a leagal notice. What i will be done.

      Dear Cardholder.

      Greeting from cibils fourm

      As your failed to cleat your payment outstanding towards SBI cards ever after several reminders we or forced to file orbatration case under section 138 and 141 Indian civil court ur hearing is scheduled on 27th July 2018 and same samines is shared to your registered address from postel department

      If you failed to attend the court on scheduled date then there will arrest warrant will issue without any second though

      Any consent or query related to your account you can reach us in [protected] Roith
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        A
        adityakumar1990
        from Gurgaon, Haryana
        May 18, 2018
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        Address: New Delhi, Delhi, 110023

        As im a sbi credit card holder
        I transfer the money from my sbi credit card to other canara bank credit card as sbi have this facility on 16th dec 2017

        Card no. [protected]
        Name : aditya kumar
        Contact no. [protected]
        Complaint no. 1-[protected] (Many time they changed)

        But they are not transfer the amount (19812 inr) into my canara bank credit card.

        And they charged me the amount in my dec. Sbi statement with other charges includes.

        And when i call the customer care on jan starting week and raised the complaint they tell me that please pay your statement amount if the money is not going to your another credit card so we will refund the money with in 5 working days

        And i pay full amount of money with other charges

        After that whenever i call to sbi customer care they simply denied about the transaction and said it is already transfer and then i send then my another account statement that proof the amount is not credited after that thay dont have any reply and always says give us time for 5 working days and they close my complaints many time without resolved my complaint

        Many time i speak though mail with nodal officer and principal nodal officer as well but they don't want to listen me so

        Last to last month i stopped my credit card payment so they send the persons to my house without my presents and harass my family members about payments

        And even i complaint regarding this as well to nodal officer they not stopped with this things they send many time the executive without id card and harass my family only when i was not presents in home and when my family asked for the id card to the person they ran...

        So as a common man i give up and paid for amount of payment because they harass my family many time very badly and they are in very big trouble because of that. And insult my family members in front of public.

        And now when i paid the full amount of money to the bank i want to take this matter to higher level. And still i didn't get my money back and its about 5 months...
        +5 photos
        State Bank of India [SBI] customer support has been notified about the posted complaint.
        I have made payment for Vodafone of rs.181 from state bank SBI BHIMPAY. Your transaction ref no[protected] for rs.02:47:30PM on 15-May-18

        Payment deducted from account but my application havent submitted.

        request you to refund amount 181 rs.

        payment not received from bank and they charged for it with other charges. - Comment #3101502 - Image #0
        payment not received from bank and they charged for it with other charges. - Comment #3101502 - Image #1
        dipak jaybhaye's reply, May 17, 2018
        I have made payment for Vodafone of rs.181 from state bank SBI BHIMPAY. Your transaction ref no 813514706353 for rs.02:47:30PM on 15-May-18

        Payment deducted from account but my application havent submitted.

        request you to refund amount 181 rs.

        refund not received after 48 hours
        refund not received after 48 hours
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          1
          115878084
          from Noida, Uttar Pradesh
          May 17, 2018
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          Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

          I am Piyush Goenka. I have a credit card from sbi. They offered me a power bank. I addressed the offer it has been more than 10 business day. I have not received any information. On calling to customers care, representative can hardly speak English on requesting the reply to speak in Hindi. He mentioned that he is learning English. I am fail to understand weather or it is customer service or coaching institute. Supervisor hardly ready to come on call. Agent will to you on hold so that the customer will disconnect the call. In case, i[censored] speak with a supervisor they just server apologize nothing else. Chair man and seniors and not ready to on call or to respond on customer's complain. I am honoured to be a customer.
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          Pension not received

          credit card- poor customer service - Comment #3101504 - Image #0
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            R
            Ravikhatri0007
            from Mumbai, Maharashtra
            May 17, 2018
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            Address: Faridabad, Haryana, 121005

            I received a call from [protected] on 16th may, 2018 at 1:02pm and the man introduced himself as mohit dubey from sbi cards. He informed that my existing sbi debit card have rewards point of worth 9500 and they are expired so we can transfer it to your cr. Card agains due balance. He asked me to provide card information, expiry date and cvv number in order to transfer reward points from existing card. So the game begings know he was talking very professionally at a pointi believed that he's gueniune he also send me the ivr verification code from the sbi bank no. (How is this possible i don't know but yes it was from the bank's no) believing him to be sbi person, i provided him the card no. And expiry date then he asked me the 3d security pin which was written at the back of the card i denied it and told him that i can't share it, he told me that he'll not ask me the confidential detail but he was trying to get me by all these tricks. Then i told him fake cvv no so that i got to know that what's the matter. He generated otp (One time password) and the messege comes on my mobile (Otp xxxxxx for your transaction of rs. 9000 to airtel money is...) and then he asked me to inform the otp to him so that the reward points can be transferred. Mean while i have searche the name mohit dubey fraud on google then got to know that there is the gang of these types of criminal who are doin these types of scams then i told him that i'm coming to your office and want to meet you but then he told me that your card is blocked (Obviously i told him the fake cvv the it will have to be happen) if you want reward point then activate it and call us.
            Then i call the customer care n told them to permanentaly block my card and they have done it.
            Guys n gals these # are very hitech or may be some internal person of the bank itself is leaking the information that this guy have this much amount in his card so loot lo sale ko).
            I shared the whole story to beware from these kind of faruds don't share any confidential information on mobile.
            Regards,
            Ravi
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              J
              jagadish YSJ
              from Bengaluru, Karnataka
              May 17, 2018
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              Address: Chikkaballapur, Karnataka
              Website: sbi.co.in

              I am jagadish y s having sbi savings account in chintamani branch (Ifsc : sbin0040083) branch code : 40083, chikballapur. My a/c no. Is [protected]. On 6/5/2018 amount of rs. 2400 and rs. 10000 withdrawn in muthalpet, puducherry atm from my a/c without my knowledge. I did'nt withdrawn any cash or paid to any online transaction. I got cash withdrawn message from bank on 6/5/2018. So please sort out this fraud happened to me and help me to refund the money to my account as early as possible. I have already complained to bank through call but bank authorities has suggested to complaint.
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                J
                Jagadishysj
                from Bengaluru, Karnataka
                May 17, 2018
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                Address: Bangalore, Karnataka, 560064

                Rs. 10, 000/- withdrawl at iob, panduchery atm (Iobc1502) and rs. 2, 400/- withdrael at iob panduchery atm (Iobc1502) on 06/05/2018 from my s/b acc. No. [protected] fraudulently. I had lodged my complaint to sbi main branch, bangalore and my own branch at chintamani. I was asked to lodge a complaint in cyber branch to resolve the issue which i have not done yet. Kindly look in to the matter and help me resolve this issue soon.
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  A
                  aksneeraj1
                  from Delhi, Delhi
                  May 17, 2018
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                  I response to letter no. Ind/p2018_53as180336 dated 20/03/2018, applicant had to sent the bank statement which we send, then applicant received another letter that we need to send mandate form alongwith cancelled blank cheque, which we deposit in nearest sbi branch vishnupuri kanpur in second week of april 2018, since then we are waiting for the amount to be transfered.in between we send multiple emails to [protected]@sbilife..., every time we get different case id but amount is yet not transferred, please do something so that applicant may be releaved.
                  Jun 18, 2018
                  Complaint marked as Resolved 
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                  Verified Support
                  May 17, 2018
                  State Bank of India [SBI] Customer Care's response
                  Dear Neeraj,

                  We acknowledge your concern. Our team will connect with you shortly for further assistance.

                  Thanks & Regards,
                  SBI Life Insurance - Customer Care
                  Verified Support
                  May 17, 2018
                  State Bank of India [SBI] Customer Care's response
                  Dear Neeraj,

                  Our team tried calling you multiple times on recorded mobile number ending with 1661 however we couldn't reach you.

                  We request you to call us on our toll free number[protected]am to 9pm) or mail us on our official email address - [protected]@sbilife.co.in for queries related to your policy.

                  Thanks & Regards,
                  SBI Life Insurance - Customer Care
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                    V
                    Vivek pathekar
                    from Pithampur, Madhya Pradesh
                    May 17, 2018
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                    After raising complaint the company send me message the complaint has been resolved and money is refunded when i checked it there is no amount is refunded. I called customer care they suggest me to visit home branch but at this time i am far away from my home branch. Only for rupees 500 money refund should i go with fare of 1000 rs only for money refund this is the way you treat the customer.
                    +2 photos
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      Samikshan Majumdar
                      from Delhi, Delhi
                      May 17, 2018
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                      I have complained about my following problems with sbi and i got a response that all your queries have been attended to and resolved/closed (Attached image sbi complaint).

                      Today, i do not have any personal banking details since more than 4-5 months. I informed them that there's some issue with the details provided by them, but i have never heard back from them.
                      Also regarding the atm card, they have charged me various amount on various occasions for a card that is not active. They sent me an atm card after a long and cumbersome process, charged me extra for failing to get it delivered to the correct address. It was their fault but yet they charged me for their mistakes, but still the problem is unresolved.
                      The branch manager along with other staff have no intentions to cooperate and are least bothered.
                      As if that was not enough, all my banking details like my atm card number, and details on the card along with my a/c number is available with fake callers who keep calling me to get more and more details of my account on a regular basis. But i do not hear back from the concerned branch ever. It's been very long since i have complained with the sbi regarding this issue but have not received any information, thus i am uploading my complaint here.

                      Neither does their website (https://www.sbi.co.in/corporate/branchlocator.htm) responds properly (Attached image sbi 1). The branch locator is asking me to select the state, but the drop down is not showing any state in it.
                      +2 photos
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        D
                        Danduboina
                        from Anantapur, Andhra Pradesh
                        May 17, 2018
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                        I ravi s prasad, have been harrassed by sbi collecting agents, at work place and home, they have deposited cheque by changing the date over leaf and trying to screw me up. I due to some financial crisis and family problems am unable to pay debts on time, they are trying to harass me where ever they want at work place and at home. So kindly give me a solution.
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          Danduboina Ravi Shankar
                          from Addanki, Andhra Pradesh
                          May 17, 2018
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                          Address: 500003

                          Sir, i am ravi s prasad, sbi collecting agents have deposited my cheque by adusting the date over cheque leaf before the date. This means they are doing all this for mentally disturbing me, and to make me worry. Sir, i have already discussed regarding my family issues, and my financial crisis, and cases in court, still they want to kill me mentally. Kindly look over and advise me.
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            Danduboina Ravi Shankar
                            from Addanki, Andhra Pradesh
                            May 17, 2018
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                            Sir i am ravi s prasad, sir sbi recovery agents have deposited my cheque before the date, when funds are not available in account, they are trying to harrassed me in all ways and disturbing me mentally, mr. Subash rao, mr. Ravi are abusing since past 1 month. Sir as i am in some family issues which are in court not able to pay dues on time. I have already discussed with sbi people reg my problems, still they want to trouble me.
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              tejastharoor
                              from Mavelikara, Kerala
                              May 16, 2018
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                              Address: Palakkad, Kerala, 678704

                              Dear sir :

                              Saving account no [protected] mohandas (Pensioner)
                              [protected] indira tharoor (Applicant)

                              I am a widow of a railway employee. My husband is died on november 6, 2017. He was availing railway pension. On 26.12.2018 i have submitted my application to sbi marutharoad branch palakkad for transfer of pension to me, along with all necessary documents. Since then i am in touch with sbi marutharoad branch.in the beginning they were informed me that the pension will be credited in my account from april 2018 as year ending is the cause of delay. As of now no pension is credited in my account. Now days no one from sbi marutharoad branch is responding to our telephone calls / messages, and mail messages. I wanted to know the status of my application.

                              Indira tharoor
                              Cell : [protected], [protected]

                              Encl : copy of communication had with sbi marutharoad branch
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
                              May 18, 2018
                              Updated by tejastharoor
                              Hope someone from SBI will reply soon
                              May 29, 2018
                              Updated by tejastharoor
                              Not even received an SMS or call from the SBI
                              May 30, 2018
                              Updated by tejastharoor
                              Not even received an SMS or call from the SBI
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                                sribala86
                                from Ramapuram, Andhra Pradesh
                                May 16, 2018
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                                Address: 600040
                                Website: fastag.onlinesbi.com/SBIETCB2C/RequestForTag

                                In SBI Fastag site there is tab for new apply tab as Request for tag.After selecting i fill all the details required and while submit the page it show pin change request fail. Then how can i apply in online. I want to apply in SBi because i have an SB account IN SBI. Is there any fix for this issue.

                                Note: Kindly take this complaint to concern SBI executives.
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  Danduboina Ravi Shankar
                                  from Addanki, Andhra Pradesh
                                  May 16, 2018
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                                  Address: 500003
                                  Website: Sbi

                                  Sir, I am s.ravi s prasad people from recovery angency has deposited my cheque before the date I have given, that are planning to trouble me by getting bounced my cheque pls look over this matter.as I am n some financial crisis, and with some family problems which are in court, gave them as guarantee cheque in month of June.they are mentally and physically trying to disturb me .Me.subash Rao and me.ravi recovery agents have already abused me and disturbed me at work place, and threatened me, they gave me a warning that they will see my end too.kindly look in to matter seriously
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    Lokesh7714
                                    from Jaipur, Rajasthan
                                    May 16, 2018
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                                    Address: 322230

                                    Today i got a message from sbi stating that your account is debited with rs 2400 debit by transfer.
                                    I immediately checked on netbanking statement it shows debit by transfer rs 2400 on 08.05.2018 though i got message on 16.05.2018
                                    My account balance was below 2400 on 08.05.2018 and i have done no transaction of Any type on said that.
                                    I complaint regarding this on sbi phone banking support they registered my complaint and got the replay from branch that this deduction is according to existing terms and conditions please check online on sbi website about services charges.
                                    I checked about it there is no such charges.
                                    My sbi home branch employees are very bad they never pick the call and doesn't behave decently if visit the branch
                                    Currently i live out of town so i cannot visit the branch personally and i have to again complain about it but no result.
                                    Please provide resolution
                                    Complaint numbers are
                                    [protected]
                                    And [protected]
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      SHIV RAM SINGH
                                      from Allahabad, Uttar Pradesh
                                      May 16, 2018
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                                      Address: Nagpur, Maharashtra
                                      Website: sbi.co.in

                                      Dear Sir,
                                      i have forgot my SBI internet banking username and password...now i cant use internet banking...if any way is there to recover my username and password... add Mobile No [protected]

                                      Account details

                                      Account Number: [protected]
                                      Branch Code:00400
                                      IFSC: SBIN0000400

                                      My Add
                                      15398430H Naik Shiv Ram Singh Aadhar No[protected] PAN No BCBPS7019H VILL GHUSUAPUR PO BIBIYA JALALPUR DISTT KANNAUJ UP PIN 209729
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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