State Bank of India [SBI] Complaints & Reviews

I am in pune, and I took SBI home loan from RACPC -IV and I submit demand letter on 8th jan and today is 23 jan but no one responding to email which I already said on email.

No one even replying to mail which I sent 8-9 times.

Please let me know the any contact number(manager) so that I can at least call and register a complaint.

This is worst kind of service I faced till now.
If you need information please contact below no.
Mob -[protected]

To
The Branch Manager,
State Bank of India, City Centre. Sector-IV,
Bokaro Steel City, Bokaro-827004(Jharkhand).
E-mail: [protected]@SBI.CO.IN
Ref: 1. My Account No: [protected], Branch Code: 246, IFSC Code: SBIN0000246,
STATE BANK CLASSIC CARD NO: [protected]
2. False transaction Sms read as: BP-ATM SBI[protected]:12
Rs 13500 w/d at SBI ATM S10E[protected] BOKARO STEEL CITY BOKARO fm A/c x5733 on 20/12/2017.Txn#1000. Avl.bal Rs.223.43. Download [protected]@www.yonosbi.com
3. Registered Complaint Ticket No:[protected] dated:[protected] time:08:45
Sub: Requisition for refund of Rs.13, 500/-(Rupees Thirteen Thousand Five Hundred Only) that was debited against a false transaction No:1000 at SBI ATM S10E[protected] Bokaro Steel City, Bokaro from my Account on dated 20/12/2017 at 22:12 Hr as per the Sms received.
Sir,
With due respect I Sri Bighna Bhanja residing at Qr.No:1184, Sector-6B, Bokaro Steel City bearing SBI account No: [protected] beg to state the following few lines.
With humble submission that on the way to home from my duty place Bokaro Steel Plant I entered the ATM Room at around 22:05 Hrs on dated:20/12/2017 with my ATM Card for a withdrawl of Rs.3000/-(Rupees three thousand only).As I remember I tried at two ATM for the withdrawl one after another but both the machine couldn’t dispense money with the display on the screen as “UNABLE TO DISPENSE CASH”. Again I moved to next machine for the Cash withdrawl and got cash of Rs, 3000/-(Rupees Three Thousand Only). Then after completing process by pressing “CANCEL” button I went onto my home with the cash.
At the morning on next day when look at my cellphone I saw two Sms received read as:
1st Sms read as : BP-ATM SBI [protected] 22:10
Rs 3000 w/d at SBI ATM S10E[protected] BOKARO STEEL CITY BOKARO fm A/c x5733 on 20/12/2017.Txn#6100. Avl.bal Rs.13723.43. Download [protected]@www.yonosbi.com (TRUE TRANSACTION)
2ND Sms read as : BP-ATM SBI [protected] 22:12
Rs 13500 w/d at SBI ATM S10E[protected] BOKARO STEEL CITY BOKARO fm A/c x5733 on 20/12/2017.Txn#1000. Avl.bal Rs.223.43. Download [protected]@www.yonosbi.com (FALSE TRANSACTION)
Then immediately I checked the account statement through net banking and found the amount deducted from my account and made a complaint at customer care portal available on SBI Online. I received a registered Ticket No: [protected] dated: 21/12/2017 at 08:45 Hrs.
Then I went to my SBI home branch and met with Mr.Khan, a SBI Official at Clearing Section described the detailed incidents he suggested me to wait for 7 working days for complaint resolution.
After that in reference to complaint I received a message on my registered mobile read as on “ BZ-SBIPSG[protected]:08 Your Complaint with [protected] is under process for resolution & status is given as: ‘CLAIM RAISED ON 22/12/17 WITH ATM BRANCH. COMPLAINT WILL BE RESOLVED WITHIN 7 WORKING DAYS.’.
Furthermore on contacting with my home Branch Manager Mr.Arun a SBI Official on dated:[protected] he also advised to wait for 7 working days till the complaint resolution. I am going through a very critical mental disturbances because of this incidents.
Then I got a sms read as:”BZ-SBIPSG[protected]:40 Your Complaint [protected] has been attended to and closed after resolution as: Claim Rejected: This transaction is successful. Relevant documents sent to your Branch. This grievance has also been examined by internal Ombudsman of the bank. If you are still not satisfied with the resolution you may approach the Banking Ombudsman of the respective jurisdiction in terms of Banking Ombudsman Scheme, 2006..” Then I met with the home branch Official but still no positive response from their end.
Therefore I request you to be kind enough and take a necessary action for an justice resolution and refund the amount of Rs.13, 500/-(Rupees Thirteen Thousand Five Hundred Only), for which act of your kindness I shall be remain ever obliged to you.
Thanking You
Waiting for favorable quick action.
Yours faithfully,

(BIGHNA BHANJA)
Cellphone: [protected]
E-mail id: bighna.[protected]@rediffmail.com
Account No: [protected]
Date:23.01.2018 State Bank Classic Card No: [protected]
Place: Bokaro Steel City IFSC Code:SBIN0000246
Enclosure: 1) Scan Copy of my Bank Pass Book 2) Copy of Complaint Resolution Copy to : 1) The General Manager(NBG-Coordination) State Bank of India, Customer Service Department National Banking Group, State Bank Bhawan, 16th Floor, Madan Cama Road, Mumbai-400 021 Fax:[protected], E-mail: gm.[protected]@sbi.co.in

On the date 23.07.2015 i had updated my single passbook, but bank dr. as an paasbook updation charges of Rs. 798/-.

I already submit complained 2 time in writing in to the branch, but bank doesn't taking to the seriously also not giving satisfactory answer. there is huge blunder from bank because Rs. 798/- is not the charges for single paas book.

and updation of pass book is the compulsory services from bank.

IFSC Code of Branch is SBIN00060180

Please look into the matter.

Hi
I have paid rs. 2266 on 22/01/2018 for gst
My account is debited where as it is not reflected in gst portal.
I am a ca.
I use to pay regularly gst and i. T. And other govt taxes by net banking.
I need to file return of my client.
It is already one delayed.
Please resolve the issue immediately.
Ca gtsbabu
[protected]
[protected]@gmail.com

I got two s. B a/c in sbi new mallepally br vijayanagar colony hyderabad-codeno 8027
I have come to vijayawada on personal work
I decided to transfer some amount from one a/c to other a/c
I approached s. B. I brindavan colony br near benz circle vijayawada
I requested for transfer voucher
The lady officer available in the counter stated no such vouchers are available in that bank
I was advised to go to labbipeta br as that branch is not my home branch and try there
Surprised with her reply i approached manager. He endorsed my chq
And the lady officer gave the transfer voucher. Of course my job is done
This is cruel joke on senior citizen who is your client for the last 50 years
The lady officer wanted to avoid work
Another surprising factor of this bank is no where bank business hours are mentioned

To,
The branch manager,
State bank of india
Brach-06333 - panchvati nashik-422003

I am sending my mobile number [protected] updation request no-ehs[protected]. I many time co-ordinate with branch in panchvati nashik. For my net banking problem. But till date not update my problem regarding my subject. Panchvati branch manager are not help to me. She is not attain me. This is real facts. This incident its may be always daily every person. I am unable to operate my sbi bank account.
Kindly looks in to this matter.
Sbi motto is always customer satisfaction. But i am not seen this branch co-operation with customer. Every customer is harass.
If my problem is not solve, i will think for further relation with to continue with sbi. I hope my problem to be clear within period.

With regards,

Rambhau s aher
[protected]

My new credit card blocked for safety purpose while posting. My old card no is [protected] gold,
The same card renewed and sent me prime no [protected],
I got message the same card has been blocked for safety in speed post transaction. So the same card pl make activation for using
S sreen reddy
S/o malla reddy
D nagaram
Choutuppal
Yadadri bhongir
508252 [protected]

The internet banking username and password are provided to us in an enveolpe with the hit no printed on it too. coffee felt on that paper destroying the kit no i have the user name and password which were not affected but my kit no is totally blurred and tored in that region. so can you provide me with the kit no only or help me with something else.
Account no- [protected]

mail id [protected]@gmail.com
mobile no [protected]

Thank you

Dear sir/madam

As per rbi guidelines all online users has to register their credit card/ debit card for online purchases. I use sbi atm cum debit card for most online purchases. The online website of sbi www.onlinesbi.com has a link for verified by visa link, which are meant for registering the atm cum debit card (As there is a different site for registering a credit card).

However this link which directs you to https://acs.onlinesbi.com/sbi/enrollment/enroll_welcome.jsp which offers state bank of india 3d-secure services. This however requires you to register. However the registration page does not take you anywhere but show you a 404 error.

I have trying with ie8, firefox, chrome, opera ad other browsers, but the same error of page not found emerges. To top it all the contact email seems to be inactive and mail never give reply (Gm. [protected]@sbi.co.in and sbi.[protected]@sbi.co.in) these both no reply came since hours and days.

This is pure incompetence on the part of sbi in maintaining e-services through their portals. Mails to sbi there is no response or solution. Its useless to phone the toll free number given in the site as some always answers these calls from the call centers. Please register these complaints so that sbi can inform and give much better services to its customers.

If sbi officials are not giving a solution today, i will be forced to take this matter to the obdisman/ court legally for a compensation for the loss i have got due to the loss of my time.

Note : another great fun is that the banking ombudsman complaint lodge web link is also not working. I feel like am top of the world. Thank you rbi and sbi for this international service.

Thiruvananthapuram shri h n iyer
C/o reserve bank of india
Bakery junction
Thiruvananthapuram-695 033
Std code: 0471
Tel. No. 2332723/2323959
Fax no. 2321625
Email : [protected]@rbi.org.in

Click here to lodge complaint kerala, union territory of lakshadweep and union territory of puducherry (Only mahe region).

—

Thank & regards

Albert einstein mx
Marketing consultant (Offline & digital)
Mob : [protected]
Whats app : [protected]

On mon, jan 22, 2018 at 12:52 pm, albert einstein wrote:

Dear madam

My account no with sbi : [protected]

I was trying for a emergency purpose to register my debit card with you with visa. But since long time the link is showing 404 error.

I put a complaint on sbi customer care and didn't got any clear reply on why a international bank like sbi have 404 error in their such a secured site.
https://acs.onlinesbi.com/sbi/enrollment/enroll_welcome.jsp

The customer care execute dont know when it will be solved. You can check the call recording and find the silly reply they gave me. After i talk serous they gave mail id of gm sbi.

Since 3 days am waiting for reply from sbi officals and still nothing is happening.

I need to solve this issue asap so that i dont loss my value time waiting for your solutions which is not taken care in a time bond.
Hope you understand the seriousness of this issue and get back to me at the earliest.

On 20 jan 2018 1:42 p. M., "albert einstein" wrote:

Dear sir
My account no with sbi : xxxxxxxxxxxxxxxx

I was trying for a emergency purpose to register my debit card with you with visa. But since long time the link is showing 404 error.

I put a complaint on sbi customer care and didn't got any clear reply on why a international bank like sbi have 404 error in their such a secured site.
https://acs.onlinesbi.com/sbi/enrollment/enroll_welcome.jsp

The customer care execute dont know when it will be solved. You can check the call recording and find the silly reply they gave me. After i talk serous they gave your mail id.

I need to solve this issue asap so that i dont loss my value time waiting for your solutions which is not taken care in a time bond.
Hope you understand the seriousness of this issue and get back to me at the earliest.

—

Thank & regards

Albert einstein mx
Marketing consultant (Offline & digital)
Mob : [protected]
Whats app : [protected]

— forwarded message —
From:
Date: sat, jan 20, 2018 at 1:17 pm
Subject: customer complaint
To: [protected]@gmail.com

Mr. Albert einstein m x

Dear sir/madam,


We have registered your feedback/complaint under ticket no.[protected]. We value your feedback/complaint and take it as an enabler in improving the customer service in our bank.

For proper tracking of your feedback / complaint we request you to opt for any of the following:-

Please quote the ticket number while making any enquiry with us regarding resolution of your complaint.

. Calling on tollfree no.[protected]/[protected]Accessible from within india)

.in case of atm related complaint, you may also sms ticket no. To 567676 (E. G. Atm at[protected] to 567676)

.in cases of complaints other than atm you may enquire through link given in customer care of our website www.sbi.co.in( navigation is customer care-complaints/feedback/appreciation-click here to track your complaint) or from inb (Customer care link), if the facility is used by you.

. We endeavour to resolve the complaint within 7 working days, well within the maximum limit of 30 days permitted by rbi.

. We assure you of our best services.

Thanks and regards,

Team sbi (Cms)

— disclaimer — the information in this mail is confidential and is intended solely for addressee. Access to this mail by anyone else is unauthorised. Copying or further distribution beyond the original recipient may be unlawful. Any opinion expressed in this mail is that of sender and does not necessarily reflect that of state bank group. —

I went to the indrapuri branch of sbi bank this morning to deposit a cheque in my father's account. The cheque deposit machine was not accepting my cheque so i asked for help from a sbi employee miss/mrs. Nidhi singh. I told her the problem but instead of helping me she discourteously replied that i should have brought a cheque that is not folded. With due respect i told her that when i received the cheque it was already folded. Then she sent a man with me to help me insert my cheque in the machine. But the machine rejected the cheque again.
The man went to miss/mrs. Nidhi singh to bring the keys of the machine. At that time, miss/mrs. Nidhi very arrogantly and insolently said "kahaan se aa jaate hain aise dehaati log!". It was a dishonourable, ill-mannered, unprofessional behaviour. I felt humiliated. No person, educated or uneducated, has a right to degrade other people for no reason. It is not tolerable at all. A strong action should be taken against that employee.
The bank details are:
Branch: indrapuri ranchi
Address: ratu rd., ranchi, jharkhand, pin - 834005
Ranchi (Ranchi)
Jharkhand
Ifsc code: sbin0007507

I have done the transaction for fee Payment from SBI Net banking through Billdesk for TSTRANSCO exam fee.
Account No. :- [protected]
Transaction Ref. No. :- IGACTNGCD2
Date:[protected] Time:- 12:05 PM
After Completion of my transaction merchant.onlinesbi.com site has shown Time Expired message on screen and stopped responding . Amount of Rs.220 deducted but transanction has not succeded in my TSTRANSCO Exam Application.

Sir my account no is [protected] and unable to withdraw amount .Even bank manager SBI 03261 SBI jourian say I can not do any thing.sir I am helpless solider pl help me. As I am withdrawing 30000 but it shows do not available
Sir I have 31000 in my account but unable to withdraw due not known reason says by bank
Sir I put my hard earned money to bank account so that I can get the cash at any time.
Due to this I have loss of 3 lakh rupees.
Who bear the loss SBI or branch manager
Why I bear the loss
Sir pl resolve my issue earlier
Thanks

Ear sir/madam,

This is with reference to your credit card bill as on 19.01.2018. I wish to share that you are again exceed charged late fee rs-500 + tax = rs. 551/- which is totally financial violence. However the matter is in under proceedings for reversal previously bill dispute amount. All the disputes transactions detail already shred to you and consumer help line desk. Hereby i would like informed you that please reverse the said amount and remain the following amount. So that i will be able to pay of your balance amount if any dues. Otherwise i have no any option to go to the consumer legal desk. I hope the you will do the need full and close the my petition.
If you need any clarifications in this regard you can contact me.

With regards
Suresh jha
[protected]

On jan 16, 2018 4:55 pm, "gcw delhi" wrote:
Dear sir/ madam

I am not get any positive respond from your side please see the below mail for your reference.

Please be inform you that when my card closed since 6 months before thereafter why charging as a card annual fee and late payment fee. Which is totally financial violence, kindly reverse the below amount as you charged exceed late fee and card annual fee and its taxes. Details as given below. Then i will able to payment of balance dues otherwise i have no any option to go the consumer court.
Date particulars exceed debited
4-11-15 fp fee on rs 21500.00 (Excl tax 62.35) 430.00
19-12-15 bt processing fee (Excl tax 28.86) 199.00
19-01-16 deferred fin charges (Excl tax 14.38) 99.15
19-01-16 finance charges (Excl tax 10.65) 73.42
18-04-16 bt processing fee (Excl tax 185.37) 1, 278.40
19-04-16 total gst debit for current stmt 210.99
19-05-16 total gst debit for current stmt 22.55
19-06-16 finance charges (Excl tax 9.72) 64.81 64.81
19-07-16 service tax including cesses dr 235.41 235.41
19-07-16 finance charges (Excl tax 218.55) 1, 456.98
19-09-16 fp fee on rs 20000.00 (Excl tax 60.00) 400.00
11-01-17 fee - late payment (Excl tax 75.00) 500.00
14-03-17 fee - late payment (Excl tax 75.00) 500.00
19-03-17 finance charges (Excl tax 21.93) 146.19
19-07-17 total central tax db for curr st 19.71
19-07-17 total central tax db for curr st 19.71
19-08-17 fin charge on retail 155.1 155.10
11-09-17 fee late payment (Excl tax 90) 500 500.00
19-09-17 total central tax db for curr st 60.16
12-10-17 fee-late payment 500 500.00
19-10-17 annual fee charged 499 499.00
19-10-17 finance charge on retail (Excl tax 30.153.37
19-10-17 total central tax db for curr st 41.55
19-10-17 total central tax db for curr st 41.55
11-11-17 fee-late payment 500 500.00
19-11-17 fin charge on retail 181.21 181.21
19-11-17 total central tax db for curr st 61.31
19-11-17 total central tax db for curr st 61.31
12-12-17 fee-late payment 500 500.00
19-12-17 fin charge on retail (Excl tax 90.00) 197.46
19-12-17 total central tax db for curr st 62.77
19-12-17 total central tax db for curr st 62.77
Total 9, 233.88
If you need any clarification in this regards can contact me.

With regards
Suresh jha
[protected]

Dear sir,

I closed my stdr a/c [protected] at sbi raja-ka-darwaja branch code 002598 on 19/01/2018. Bank has illegally deducted a huge amount of rs 29363.00 as tds on the date of closure and parked the amount in bgl a/c[protected] locally for credit to the government a/c. This amount itself is more than 50% excluding the tds deducted each year in normal course. Moreover interest paid below the applicable rate for sbi pensioner which is 1.5% above public rate. I request to reverse the amount along with applicable interest before the end of month to avoid blockage for a long period in the hand of government department as well as lose of interest for the period of delayed period. It will be a great help for a pensioner if it will be credited in my pension a/c at the earliest and before transferred to income tax account in accordance to bank rule.

With regards.

Samit kumar sinha
Sbi pensioner.
Varanasi (U. P).

Sir
i link my Adhar no with my bank account no [protected] but Adhar linking status not updated on npci server that's why i am no reciveing any adhar based benefits i meet my bank they said your bank account has been link to Adhar no. then i talk to npci costumer care on email they said Adhar link /seeding done by bank end only
my adhar linking recipt and passbook and adhar linking status on internet banking atteched with this mail please solve my issue as soon as possible as soon as possible
thanks

Hi,

Date of incident:[protected]
Emailid: divyachoty. [protected]@gmail.com

Yesterday when trying to make a cash deposit at sbi e-corner avadi, chennai, i got a slip stating that one of my rs.100 note has been retained for verification which did not reflect in the my account balance.

Kindly help as i'm unaware my that rs.100 was retained and why it did not reflect in my account balance. I request you to provide me a detailed explanation of why rs.100 was retained and what was the verification for?

Thanks,
Divya ramesh

Sbi bank customer care number. [protected]... I have received call from [protected] and this guy offered credit card first.
This guy took all the details and then he said you will receive a confirmation call.
A girl called for confirmation. She sounds not relevant. After going through process i smell fraud. So i said no.

Then this girl started abusing. I have made police complaint immediately. And called my uncle who is in police department. They were not able to make damage to me. But for others and to teach lesson them. I made complaint...

Dear sir,
I've mentioned my gender as female but due to system fault the gender has been mentioned as others. Please change it. My registration number is [protected]. Please make the needed changes. Will you accept that the correction after the selection process? Will it affect my selection process? Please reply as soon as possible sir. I made the payment.

I have taken an SBI StyleUp Credit Card and paid the first bill on 11 Dec 2017. However, still waiting for the promised "FBB Welcome Gift Voucher worth 500 Rs". Now i am even concerned about the other promises which was made by SBI including anniversary gift of 2000 bonus reward point (worth Rs 500) every year on paying renewal charges (which ideally make card free for lifetime).

As per the SBI representative, when the customer pays the first bill of the credit card, they are supposed to get a welcome gift voucher of FBB worth Rs. 500 which SBI did not provided.

Its really disappointing to see for such small things, customer need to contact the customer care N number of times which they shouldn't ideally need to do and required lot of followup with SBI who is always in NOT RESPONDING state.

This issue is still not resolved. Request you to escalate the case to higher management of SBI to look into these matter closely to resolve existing issues and avoid inconvenience to future customers.

Best Regards,
Prince Rambade
+91-[protected]

I have received call from [protected] and this guy offered credit card first.
This guy took all the details and then he said you will receive a confirmation call.
A girl called for confirmation. She sounds not relevant. After going through process i smell fraud. So i said no.

Then this girl started abusing. I have made police complaint immediately. And called my uncle who is in police department. They were not able to make damage to me. But for others and to teach lesson them. I made complaint.